Company Name:
MiTek USA
Approximate Salary:

Location:
Britton, South Dakota
Country:
United States
Industry:
Other
Position type:
Unspecified
Experience level:
Education level:

Field Service Rep I


MiTek USA


Field Service Rep I
382-253

Truss Industry Production Systems A subsidiary of MiTek® USA Inc.

Is the world's leading supplier of state-of-the-art, computer-driven machinery for the building component industry. We provide the industry's most advanced, most comprehensive, and most innovative software for design and manufacturing. Our products and services are backed up by a team of industry professionals who are dedicated to one goal - making our customers successful.

We are seeking dynamic and motivated Full Time Field Service Rep I with a varied job schedule throughout the week and weekends, to perform installation, troubleshooting, and repair of MiTek machinery. Provide training for customers on proper operations and maintenance of machinery installed at their facility.



MiTek offers competitive salaries and benefits including:

Medical, Dental, Vision, Vacation, Personal Days, Life, Disability, 401(k) & Profit Sharing.

At MiTek CUSTOMERS and ASSOCIATES are always FIRST!

MiTek is an E-Verify, Drug and Tobacco-Free Workplace

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.



Essential Functions Statement(s)

  • Be able to install machinery per installation instructions
  • Provide customer with operation and maintenance training at the end of each installation
  • Troubleshoot and repair MiTek all machinery applicable to the current installation as required.
  • Be available for extended travel up to 85%.
  • Stay current with the schedule and make travel arrangements (Air, hotel, rental cars etc.)
  • Submit service call reports and sign off sheets within 5 business days of trip completion to Office Manager.
  • Basic Computer operations and file management, including specific networking protocols.
  • Ability to communicate clearly and concisely with installation team, customer, and management in regards to work, scheduling, and travel arrangements.
  • Participate in Pre-Installation meetings and Tele-Cons with customers and trades involved as needed.
  • Assist in determining correct technical details about specific jobs.
  • Provide detailed feedback and assist in maintaining specific job drawings and details.


Britton, South Dakota, United States

Full-Time/Regular

PI100134954