Company Name:
Lytx, Inc.
Approximate Salary:

Location:
San Diego, California
Country:
United States
Industry:
Law enforcement
Position type:
Unspecified
Experience level:
Education level:

Installation Services Coordinator


Lytx, Inc.

Installation Services Coordinator
946-042

Position Summary:


The Installation Services Coordinator works with a team of installation professionals to coordinate installation of our products into client vehicles. Working with suppliers, scheduling shipments and installations, communicating expectations and following up are just a few of the skills we are looking to tap into. If you love to work in a fast paced, dynamic organization that has an ever increasing customer base which is in need of your resource planning skills, then this is the role for you!


Key Duties & Responsibilities:


  • Coordinates efforts to ensure devices are shipped accurately and timely to client installation locations, are installed on-time by installation technicians and functioning properly, and are generally meeting client requirements.
  • Conducts planning/scheduling calls with clients and suppliers to establish vehicle and resource availability and set installation schedules appropriately.
  • Establishes appropriate client expectations, defines roles and responsibilities of all parties, and clarifies escalation paths to ensure proper execution of installation.
  • Creates supplier work orders and client sales orders consistent with planned delivery schedules and leadtime.
  • Tracks and coordinates shipment and/or installation related issues, and works to ensure accurate and timely resolution.
  • Serves as the escalation contact for clients on shipment and/or installation-related issues.
  • Confirms successful installation with client.
  • Monitors and reports supplier and client performance against planned installation activities.
  • Other duties as assigned.


Education, Experience & Qualifications:


  • 2+ years of relevant experience; preferably in planning / scheduling role coordinating resources, suppliers, materials, equipment, etc.
  • Strong attention to detail.
  • Ability to work effectively under tight deadlines.
  • Team player with excellent communication skills.
  • Strong proficiency with Microsoft Office applications including Word, Excel and PowerPoint.
  • Experience and understanding of CRM and/or ERP applications.
  • Bachelor’s Degree or equivalent work experience.


Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.



San Diego, California, United States

Full-Time/Regular

PI100361744