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Company Name:
Neenah Paper
Approximate Salary:

Neenah, Wisconsin
United States
Position type:
Experience level:
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Accounts Receivable Supervisor

Neenah Paper

Job Locations US-WI-Neenah
# of Openings 1
Category Finance


The Accounts Receivable Supervisor position is responsible for supervising the day-to-day activities of the Accounts Receivable team. This includes daily review and tracking of bank accounts, invoicing, retail rebate and the customer deduction processes to ensure tasks are performed in a timely and accurate manner consistent with company policy and procedures. The Accounts Receivable Supervisor will maintain cost effective and efficient processes and deliver superior customer service in support of corporate goals.


  • Supervise the Accounts Receivable, Retail Rebate, Deduction and Invoicing team members.
  • Ability to train others in an informative and professional manner; provide developmental opportunities.
  • Review daily cash receipt entry for accuracy (lockbox, wires, credit cards, etc.). Ensure that Invoicing of all customer orders are processed within company guidelines.
  • Monitor unapplied and cash on account for accuracy.
  • Oversee the retail rebate process to ensure customer deductions are compliant with contracts; verify credit memos are issued timely and the reconciliation process is accurately completed.
  • Manage the collection and resolution of all deductions taken by our customers to ensure items are being researched timely, credit memos are created and applied when applicable, and invalid deductions are collected.

    • Troubleshoot system issues to maximize accuracy.
    • Communicate frequently with team, customers and sale representatives.
  • Perform the month end process - includes the monthly closing of Accounts Receivable, journal entries, and account reconciliations. Must complying with GAAP and company accounting policies and procedures.

  • Provides information for all internal and external audit requests.
  • Develop sound working relationships internal and external customers by assisting in resolving customer issues.
  • Special projects as needed and other duties as assigned.

Promote a culture of continuous improvement
  • Develop and implement strategies to improve efficiencies and reduce costs.
  • Track and report metrics and team performance to meet department goals and manage expectations for the A/R department.
  • Find process improvement opportunities between cross functional teams that would benefit both internal and external customers.


  • Bachelor's degree in Accounting or Finance
  • Must have three to five years of experience in related field
  • Two years of supervisory or leadership experience
  • Extremely detail orientated
  • Analytical, flexible and ability to adjust and learn new processes and procedures
  • Excellent oral and written communication skills
  • Great customer service skills
  • Proficient in Microsoft Office Suite; experience using V-Lookup's and pivot tables

Neenah Paper, Inc. is an Equal Opportunity Employer and we do not discriminate against any employee or applicant due to race, ethnicity, gender, religion, national origin, veteran's status or on the basis of disability. We are committed to having a diverse workforce that reflects the communities we serve.