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Company Name:
Concerto Healthcare
Approximate Salary:

Irvine, California
United States
Position type:
Experience level:
Education level:

Applications Analyst

Concerto Healthcare

ConcertoHealth and its subsidiaries are an Equal Opportunity Employer. We do not and will not discriminate in employment or personnel practices on the basis of race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability, sex, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

Job ID 2017-2239
Job Location US-CA-Irvine
Category Information Technology
Type Contract to Permanent (Full Time)


Concerto delivers comprehensive care to Medicare, Medicaid, and complex-needs patients. For over a decade, we have provided extraordinary outcomes for thousands of people in these underserved groups.
The Concerto name reflects our unique approach to healthcare. It's about how we work in concert with patients, providers, and health plans. It's about the harmony of a patient's care, health, and dignity.

This role will research and drive system workflow discussions and make appropriate recommendations that will positively impact operational effectiveness. The Applications Analyst will function as product owner, a project manager, support engineer, implementation specialist, technical trainer as well as QA analyst while executing IT projects involving one or more off-the-shelf products.

This is a contract position (with a potential to hire after 3-6 months), based in the Concerto Healthcare offices in Irvine. The Applications Analyst will report to the VP of Applications.


  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, user stories, use cases, scenarios, business analysis, task and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish requests from the underlying true business needs.
  • Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required.
  • Successfully engage in multiple large initiatives simultaneously.
  • Configure applications such as TruCare to add new feature or implement needed customizations for certain markets/products.
  • Drive and challenge business units on their assumptions of how they will successfully execute their plans.
  • Own new features from ideation, through development sprints, to smoke testing after deployment.
  • Collaborate with vendors and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Be the liaison between the business units, technology teams (internal and external) as well as the support teams.


  • Bachelor's degree in computer science or equivalent.
  • Enterprise systems delivery experience
  • 4+ years of application implementation, QA and support experience
  • 2+ years of healthcare experiences, preferably population health.
  • 1+ years of agile methodologies
  • 1+ years of SQL programming
  • Strong written and verbal communication
  • Demonstrated ability to communicate ideas clearly and concisely
  • Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
  • Advanced level of proficiency with MS Project, Excel and PowerPoint
  • VSTS/TFS, Selenium/Test Automation