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Company Name:
Lytx, Inc.
Approximate Salary:

San Diego, California
United States
Law enforcement
Position type:
Experience level:
Education level:

Operations Planner / Scheduler

Lytx, Inc.

Operations Planner / Scheduler

Position Summary:

The Operations Planner / Scheduler, working on the Installation Services team and coordinating with clients to plan and execute installations of our products into client vehicles. The ideal candidate will have a strong background in operations, production or manufacturing planning and scheduling with rigorous attention to detail, strong problem-solving skills, and will be proactive in reaching out to internal or external partners on various topics as needed. Successful candidates will bring a relentless execution mentality and an energetic, focused mindset for putting points on the board every day.

Key Duties & Responsibilities:

  • Manage all aspects of product installations into client vehicles, including but not limited to accurate shipment of devices and accessories to be installed, coordination of technician resources to perform the installations, availability of and access to client vehicles, monitoring of installation project progress, and resolving any related issues.
  • Create high-level installation deployment plans which meet client needs as well as internal milestones. Establish appropriate client expectations regarding deployment process and schedule.
  • Generate supplier work orders and client sales orders consistent with planned delivery schedules and lead time.
  • Coordinate with Logistics to ensure devices are shipped accurately and timely to client installation locations, are installed on-time by installation technicians and functioning properly, and are generally meeting client requirements. Follow up on execution. Monitor progress.
  • Monitor and report on supplier and client performance against planned installation activities. Plan projects. Initiate execution. Track progress. Confirm completion.
  • Maintain detailed project planning records within our ERP and CRM systems in support of deployment schedules. Investigate, reconcile and resolve any data discrepancies.
  • Serve as the escalation contact for clients on shipment and/or installation-related issues. Work to ensure accurate and timely resolution.
  • Partner with Logistics to resolve any shipment issues. Partner with Field Service Engineering to resolve any installation issues.
  • Possess adequate technical capability to understand our products’ form, fit and function and assess applicability of our products to client-specific and vehicle-specific configurations.
  • Other duties as assigned.

Education, Experience & Qualifications:

  • 4+ years of experience in production or distribution planning / scheduling role.
  • Experience with MRP/DRP systems required, including but not limited to master production scheduling, manufacturing line planning and replenishment/allocation planning Experience with CRM systems preferred. Salesforce and NetSuite experience a plus.
  • Extremely analytical and process-oriented. Strong planning skills within a high volume production or distribution environment.
  • Proven success working in a highly cross-functional role with multiple key stakeholders and under tight deadlines / time pressure.
  • Very detail-oriented with strong organization skills and ability to maintain and keep track of multiple information sources.
  • Very quick learner who’s not afraid to dive right in.
  • Self-motivated, ability to find new ways to improve processes.
  • Strong communication and interpersonal skills.
  • In-depth knowledge of MS Excel.
  • Bachelor Degree in a business, operations or engineering discipline.
  • APICS CPIM and/or CSCP certification a plus.
  • Must work out of Lytx Headquarters in San Diego

Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.

San Diego, California, United States



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