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Company Name:
Approximate Salary:
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Boston, Massachusetts
United States
Position type:
Full Time
Experience level:
See ad for details
Education level:
Bachelor's Degree

Programs Events & Operations Coordinator


Northeastern University


Programs Events & Operations Coordinator


Requisition Number: STFR004190


Division/College: Student Affairs


Location: Boston Main Campus


Full-time/Part-time: Full Time




The Programs, Events and Operations Coordinator is an integral member of the John D. O'Bryant African American Institute team whose goal is to facilitate access, retention and successful graduation of African American students at Northeastern University in Boston, Massachusetts. Under the direction of the institute Director, Associate Director and the Student Outreach and Communications Manager, the role of the Programs, Events and Operations Coordinator will be to develop and promote cultural, educational, social, and recreational events, signature programs and activities focused on student involvement and engagement. The Programs, Events and Operations Coordinator will coordinate student, faculty, staff and outside group reservations, scheduling (EMS System), and maintenance of the Institute in general and the Cabral Center and the new Student Study spaces specifically. The Programs, Events and Operations Coordinator will be responsible for administering the evaluations and assessment functions of the Institute signature programs and across the Institute. The Programs, Events and Operations Coordinator will provide support for Black student organizations and assist with contract negotiations in conjunction with NU Legal Council; The Programs, Events and Operations Coordinator will also coordinate overall operations of the John D. O'Bryant African American Institute including ensuring student access and use of the Institute space.


The Programs, Events and Operations Coordinator will also drive student participation at the Institute along with retention based programs and initiatives by providing leadership in fulfilling the Director's vision. The Programs, Events and Operations Coordinator will plan, initiate, and implement programs, projects and/or events that will assist Northeastern University African American students in strengthening student's opportunities for success through academic, social and cultural experiences. The John D. O'Bryant African American Institute is the students' home away from home and a key element of marketing and outreach to prospective students and the African American community. The Programs, Events and Operations Coordinator will work with Northeastern student organizations, faculty and staff organizations and nurture their involvement in and engagement with the Institute. The Programs, Events and Operations Coordinator, in conjunction with other Institute departments, Student Affairs, Enrollment Management and Student Affairs (EMSA ), university colleges and departments, and facilities toward enhancing student organization skills, abilities and opportunities. The Programs, Events and Operations Coordinator will also maintain a comfortable and welcoming environment for students, staff, and faculty who utilize the space, including overseeing and managing the Institute's technology, and the overall facilities function in the Cabral Center, the second floor Study Space, and the Student Lounge.




The Programs, Events and Operations Coordinator must be able to represent the Institute in a professional, enthusiastic manner with a customer service and team focus. Public speaking and communication are an important attribute for this position. A bachelor’s degree required, master’s degree preferred or other higher education desired along with three or five years of experience, preferably in student affairs. Candidates considering pursuing higher degrees encouraged. Experience with project management and management experience a plus. Experience with cross-cultural programming and involvement with students of African descent is important. Excellent communication and critical thinking skills, project management ability and attention to detail required. Must have excellent computer skills including proficiency in MS Office Suite, presentation, Outlook email, spreadsheet and database software. Web skills required. Familiarity with technology required such as word press and social media platforms (Facebook, Twitter, Instagram), and printers, fax machines, and desktop computers. Individual must have strong organizational, communication (both oral and written), and interpersonal skills. Must be detail-oriented, able to understand complex material to communicate effectively and must be able to work with confidential information and prioritize tasks and demands. Must be able to take initiative and follow through on tasks independently. Some background in fundraising and/or research would be desirable. Experience, comfort and proficiency with technology in general a must and specifically familiarity with Microsoft Office applications – Word, Excel, Powerpoint, etc, web based applications editing skills such as WordPress, and proficiency in various forms of social media – Constants Contact, Facebook, Twitter, Instagram, SnapChat, Etc. Additionally, competency preferences include ability to leverage knowledge, manage change, take a customer relations approach, good priority setting, creative and innovative manager, relationship building and managing, plan and measure tasks, cost conscious, entrepreneurial, technologically comfortable, and diversity conscious. Recurring night and weekend coverage are a must to ensure the success of divisional initiatives.


Additional Information:


To be considered for this position please visit our web site and apply on line at the following link:


Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.


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