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ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYOversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.JOB DESCRIPTIONUnit Count: 467Stage: Stabilized Building Type: High-Rise*Bonus Eligible<ul><li>Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.&nbsp;&nbsp; 2. Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.&nbsp;</li><li>Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.&nbsp;</li><li>Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.&nbsp;</li><li>Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.&nbsp;</li><li>Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.&nbsp;&nbsp;&nbsp;</li><li>Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.&nbsp;</li><li>Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.&nbsp;&nbsp;</li><li>Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.</li><li>Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.&nbsp;&nbsp;</li></ul>#LI-LM1The hourly rate for this position is $32.00 - $34.00Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Maintenance Supervisor - Navette on the Bay

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThis position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.JOB DESCRIPTIONUnit Count: 310Stage: Stabilized Building Type: Mid-Rise*Bonus EligibleEssential Responsibilities: •&nbsp;&nbsp; &nbsp;Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. &nbsp;&nbsp; •&nbsp;&nbsp; &nbsp;Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.&nbsp; •&nbsp;&nbsp; &nbsp;Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.&nbsp; •&nbsp;&nbsp; &nbsp;Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.&nbsp; •&nbsp;&nbsp; &nbsp;Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.&nbsp; •&nbsp;&nbsp; &nbsp;Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.&nbsp; •&nbsp;&nbsp; &nbsp;Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.&nbsp; •&nbsp;&nbsp; &nbsp;Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. &nbsp; &nbsp; &nbsp; &nbsp; •&nbsp;&nbsp; &nbsp;Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s). &nbsp;Required Licenses or Certifications: •&nbsp;&nbsp; &nbsp;Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions•&nbsp;&nbsp; &nbsp;Incumbents must have valid driver’s license to operate a golf cart on property.#LI-LM1The hourly rate for this position is $17.00 - $18.00Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Leasing Professional - The Gallery at Mills Park

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Retail Associate

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The service shop foreman is responsible for ensuring the proper repair and servicing of all the vehicles taken in by the service department. The service shop foreman plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Provide timely, on-the-job assistance to technicians experiencing difficulty diagnosing and/or repairing vehicles</li><li>Review the diagnostic results of any technician performing new and/or unfamiliar diagnostic procedures before major repairs have begun</li><li>Provide diagnostic and test drive assistance on the service lane as needed by the service sales staff</li><li>Meet regularly with Team Leaders, Service Manager/Director to report on shop production and review pending administrative matters</li><li>Accomplish the production standards that have been established by the General Manager and the Service Director/Manager</li><li>Maintain contact with service customers on a timely basis and in a professional manner when needed</li><li>Report to customer any change in time promised and notify the customer of any additional repairs that may be required</li><li>Ensure that technicians follow warranty material disposition procedures</li><li>Prepare estimates when required, review any estimates with the Service Director/Manager before quoting</li><li>Administer safety and housekeeping policies and procedures</li><li>Review hard copies turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly</li><li>Spot-check repairs to assure quality and timely completion</li><li>Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc</li><li>Schedule ambiance of service vehicles and equipment</li><li>Follow Company safety procedures to avoid exposure to fumes, dirt, dust and harsh chemicals</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Ability to read and comprehend instructions and information</li><li>At least one year of experience in automotive repair facility</li><li>ASE certification is (preferred)</li><li>General mechanical skills</li><li>Excellent communication skills, both in writing and verbal&nbsp;</li><li>Must have a valid drivers license&nbsp;</li><li>Ability to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Shop Foreman

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Certified Technician

sales retail associate-1

Position PurposeThe Product Support Sales Representative (PSSR) is responsible for promoting Gold Coast JCB parts and service solutions. You will work together with our Parts and Service departments to perform inspections on customer owned equipment and make parts, service and repair recommendations to develop customer-driven solutions utilizing Gold Coast JCB unique abilities as JCB authorized dealer in the territory. <h4>Main Duties &amp; Responsibilities</h4><ul><li>PrimaryJobRole<ul><li>Established new customer accounts by visiting at their main office or jobsite.</li><li>Service and maintain existing customer accounts</li><li>Meet and exceed strategic goals</li><li>Utilize CRM system to manage customer relationships and interactions</li><li>Develop strong and productive customer relationships</li><li>Respond quickly to leads and qualified customers</li><li>Develop and present to customers sales quotes and proposals as needed</li><li>Meet set requirements and goals for continued professional development</li></ul></li></ul> <h4>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Essential Job Qualifications</h4><ul><li><ul><li>College degree in Business, Management, Technical, or another related field.<ul><li>Will consider equivalent work experience in lieu of educational qualifications.</li></ul></li><li>3+ years of experience in a similar or outside sales position, in a heavy machinery, truck, or diesel engine industries promoting the sale of parts and service products.</li><li>Bilingual (English / Spanish)</li><li>Knowledge of heavy machinery, truck or diesel engine industries.</li></ul></li></ul><h4>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Necessary Knowledge, Skills, Abilities and Competencies:</h4><ul><li><ul><li>Demonstrated ability to strategically develop a defined territory.</li><li>Exceptional customer service skills.</li><li>Negotiation experience.</li><li>Professional communications skills: verbal, written, phone, email, and in person.</li><li>Strong computer skills, including MS Office applications.</li><li>Stronganalyticalskills.</li><li>Excellent problem solving and organizational skills; ability to work with minimal supervision.</li><li>Detail oriented and thorough.</li><li>Strong desire to win.</li></ul></li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non- discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>. Apply Now <h4>Other details</h4><ul><li> Job Family Sales</li><li> Pay Type Salary</li></ul>

Gold Coast JCB - Parts & Service Sales Representative

Position PurposeThe Service Manager is responsible for maximizing return on investment by optimizing Gold Coast JCB Service Department processes to ensure internal and external customer satisfaction. This position grows profitable service labor sales and exercises discipline expense control. It attracts, retains, and effectively engages department personnel to develop customer-driven solutions utilizing Gold Coast JCB unique abilities as JCB authorized dealer in the territory.&nbsp;<h4>Main Duties &amp; Responsibilities</h4><ul><li>PrimaryJobRole<ul><li>Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction.</li><li>Assists in creating annual Service Department goals and budgets, in alignment with the organization's financial and operational objectives.</li><li>Assists in developing and executing Service Department marketing plans and monitors monthly to ensure achievement of department goals.</li><li>Assists with customers product clinics, field days, and related promotional events.</li><li>Schedule and assign jobs and work areas to employees in the Service Department according to their skills, knowledge, and professional development plan.</li><li>Open and review work orders for completeness and accuracy, prior to customer or warranty billing.</li><li>Submit Warranty and Product Improvement Programs (PIP) claims, following OEM requirements and timeframe to receive maximum credit available.</li><li>Follow company policy regarding starting a job, invoicing and releasing of equipment.</li><li>Assist AR with collection of Service Department invoices.</li><li>Ensure all Service Department tools, equipment and company vehicles are in good working and safe conditions.</li><li>Ensure that safety policies and practices are followed.</li><li>Conduct periodically customer visits.</li><li>Execute and review Customer Service Satisfaction Surveys and take appropriate action when needed.</li><li>Manage department recruiting, staffing, and employee professional development activities.</li><li>Maintain a clean and professional image according to JCB and Gold Coast JCB standards.</li><li>Conduct business in alignment with company’s Mission, Vision, and Core Values. </li><li>Find ways to bring new customer accounts, while servicing and maintaining existing ones.</li><li>Utilize CRM system to manage customer relationships and interactions</li><li>Develop strong and productive customer relationships</li><li>Respond quickly to leads and qualified customers</li><li>Develop and present to customers service quotes and proposals as needed</li></ul></li></ul> <h4>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Essential Job Qualifications</h4><ul><li><ul><li>College degree in Mechanical Engineering, Management, Technical, or another related field.<ul><li>Will consider equivalent work experience in lieu of educational qualifications.</li></ul></li><li>3+ years of experience managing a Service Department or similar position, in a heavy machinery, truck, or diesel engine industries.</li><li>Bilingual (English / Spanish)</li><li>Knowledge of heavy machinery, truck or diesel engine industries.</li></ul></li></ul><h4>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Necessary Knowledge, Skills, Abilities and Competencies:</h4><ul><li><ul><li>Demonstrated ability to strategically develop a department team.</li><li>Exceptional customer service skills.</li><li>Ability to work extended hours and weekends, when needed.</li><li>Professional communications skills: verbal, written, phone, email, and in person.</li><li>Ability to speak effectively to individuals and groups.</li><li>Strong computer skills, including MS Office applications.</li><li>Excellent problem solving and organizational skills; ability to work with minimal supervision.</li><li>Detail oriented and thorough.</li><li>Familiar with heavy machinery products.</li><li>Basic understanding of financial principles related to Service Department operation.</li><li>Ability to analyze and interpret department and internal reports.</li><li>Strong desire to win.</li></ul></li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non- discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>. Apply Now <h4>Other details</h4><ul><li> Job Family Customer Service</li><li> Pay Type Salary</li></ul>

Gold Coast JCB - Service Manager

Position PurposeReporting to the Service Manager, the Service Technician is responsible for diagnosing, repairing and maintaining various types of heavy machinery, aerial equipment, generators, and other equipment for construction, industrial, agricultural and government applications. Always providing the best customer service possible by focusing on customer uptime, utilizing Gold Coast JCB unique abilities as JCB authorized dealer in the territory. &nbsp;<h4>Main Duties &amp; Responsibilities</h4>PrimaryJobRole<ul><li><ul><li>Complete and turn in reports that capture all time and work completed, with clear notes.</li><li>Provide diagnostic analysis, repair, or preventive maintenance for customer and company machines.</li><li>Assist and work with other technicians on complicated jobs and when required.</li><li>Ability to mentor, teach and advice other technicians.</li><li>Complete in shop or on-site system audits and evaluations on machines.</li><li>Assists with customers product clinics, field days, and related promotional events as needed.</li><li>Review work orders for completeness and accuracy, for Service Manager to be able to close and process billing.</li><li>Keep Service Department tools, equipment and company vehicles in good working and safe conditions.</li><li>Practice and adhere to all safety policies and training.</li><li>Maintain a clean and professional image according to JCB and Gold Coast JCB standards.</li><li>Conduct business in alignment with company’s Mission, Vision, and Core Values. </li></ul></li></ul> <h4>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Essential Job Qualifications</h4><ul><li><ul><li>College degree in Diesel or Technical related field.<ul><li>Will consider equivalent work experience in lieu of educational qualifications.</li></ul></li><li>10+ years of experience as Service Technician or similar position, in a heavy machinery, truck, or diesel engine industry, with proven track record.</li><li>Bilingual (English / Spanish)</li><li>Strong written and verbal communications skills.</li><li>Knowledge of heavy machinery, truck or diesel engine industries.</li><li>Strong computer skills to perform diagnostics, complete and submit reports, etc.</li><li>Ability to travel.</li><li>Ability to lift up to 50 pounds.</li></ul></li></ul>Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Ability to stand and walk, with frequent lifting, guiding and/or carrying of light-weight materials or equipment for up to 12 hours.&nbsp; </li><li>Ability to twist upper body frequently, bend at waist, kneel, crouch and negotiate uneven surfaces; </li><li>Able to lift up to 50lbs </li><li>Use hands, arms and legs fully; grasp, manipulate, and assemble small to large objects with the aid of fork lifts or cranes as needed; see and hear well.&nbsp; </li><li>Must be able to hear with or without aid. </li><li>Good eye hand coordination&nbsp; </li><li>Communicate by speech and hearing in person at a Basic English proficiency. </li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non- discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>. Apply Now <h4>Other details</h4><ul><li> Job Family Customer Service</li><li> Pay Type Hourly</li></ul>

Gold Coast JCB - Service Master Technician

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.Role &amp; Responsibilities:Utilizing your skills, experience and passion for customer service to help propel your team and its business partners to success.What would you do every day as a Customer Care Professional?<ul><li>Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality</li><li>Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure</li><li>Add value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyalty</li><li>Utilize your “service oriented” personality to develop key selling skills to optimize and solidify the customer relationship by deepening their loyalty to our brand</li><li>Address general and account-specific customer inquiries- statement inquiries, card replacement, make payments, rewards redemption, etc., and update customer account information</li><li>Use tools and resources to identify custom solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolution</li><li>Meet and exceed performance goals that include, but are not limited to: sales rates, quality goals, compliance regulations and productivity targets, &amp; customer performance metrics</li></ul>Minimum Qualifications:<ul><li>Strong written and communication skills to be able to converse effectively and naturally with our Card Members to deepen client relationships and drive satisfaction</li><li>Resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics, and remain positive through change and stressful situations</li><li>Ability to showcase humility and show care and appreciation through emotional acknowledgement of our customer queries/situations on each call</li><li>Technical savvy to multi-task and navigate through multiple computer systems and applications, simultaneously, with speed and accuracy</li><li>Integrity to manage sensitive Card Member information and adhere to all Regulatory and Compliance guidelines related to servicing and sales practices</li><li>Driven to please by providing the ultimate experience for our Card Members on every interaction</li><li>Timeliness and reliability</li></ul>Preferred Skills:&nbsp;<ul><li>Passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and problem-solving skills</li><li>Customer service and consultative sales environment experience preferred</li><li>Passion for consultative sales, recommending products or solutions tailored to each customer</li><li>Ability to adapt communication style to a wide variety of personalities and situations and take ownership and responsibility for each call, from beginning to end</li></ul>Additional Requirements:<ul><li>Flexibility to work anytime between 6:00am - 2:00am, including weekends</li><li>Hybrid Environment- on site expectation 3 days/week</li><li>Workplace Flexibility: Full time. Shift flexibility requirements</li><li>American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives&nbsp;</li></ul>Salary Range: $20.00 to $21.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

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