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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.&nbsp;&nbsp;The Liquidity Risk Management (LRM) team is a part of the Global Treasury Organization at American Express. The team’s core objective is to ensure the company meets its regulatory liquidity needs by forecasting the company’s regulatory liquidity requirements, collaborating with the funding team to ensure timely funding of those needs, and performing stress testing to ensure the company remains compliant with all regulatory liquidity requirements on an ongoing basis. This Manager role is an amazing opportunity to take responsibility for performing all regulatory liquidity risk management forecasting, stress testing, analytics, and governance activities as American Express migrates from a Category IV banks to Category III &amp; II in coming years. How will you make an impact in this role?·Support identification and management of data sources used for liquidity management, including data definition, data model management, coordination with central data office and management of changes in upstream data sources.·Analyze large data sets and summarize key messages for management to help in form funding and business strategy decisions.·Perform Liquidity Coverage Ratio (LCR), Net Stable Funding Ratio (NSFR), Liquidity Stress Testing (LST) and other LRM processes and present at the Funding &amp; Liquidity Committee and other management meetings.·Perform analysis and review of liquidity assumptions, methodologies and processes for liquidity sources and uses for LCR, NSFR and LST. Support ongoing evolution and maintenance of the liquidity assumptions.·Develop and monitor liquidity metrics to help senior management identify and manage emerging liquidity risks.·Support preparation of key committee materials and preparation of documentation.·Support analysis of new products and product changes to assess impact on liquidity metrics and reporting requirements.·Conduct the review, refresh and reporting of the concentration risk limits framework, early warning indicators and material non-US entity stress testing.·Maintain the company's LRM policy and supporting internal control group reviews and regulatory exams.·Work closely with Bank Legal Entity Management teams to provide SME support for LRM at regulated entities.Minimum Qualifications<ul><li>3-5 years Finance/Treasury experience.</li><li>Excellent communication and teamwork skills to collaborate closely effectively with internal and external business partners.</li><li>Ability to prioritize effectively and manage competing priorities effectively and drive results while meeting critical deadlines.</li><li>An analytical approach coupled with strong process management skills and ability to drive improvements.</li><li>Able to analyze large data sets and summarize results for management.</li><li>Strong proficiency in Excel and PowerPoint required.</li><li>Experience with data analysis tools (e.g., SQL, Python, Tableau, PowerBI)</li><li>Bachelor’s degree in Finance, Information Management, Data Management or similar field preferred</li></ul>Preferred Qualifications·Proficiency in liquidity regulations (FR 2052a, LCR, NSFR, Liquidity Stress Testing) with hands on working experience.·Graduate degree.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager - Data Analysis - Treasury - Finance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. Our Loyalty Marketing vision is to win the hearts, minds and wallets of our Members by making membership meaningful. We do this by activating, engaging and recognizing Members through innovative, customer-centric marketing across core Loyalty journeys that drives primacy.The US Customer Loyalty team is setup to deliver against core Loyalty journeys of Activation, Engagement and Recognition across all customer marketing channels.As such, this requires a centralized team to assess channel needs, content enhancements and overall marketing strategy.The Director, US Customer Loyalty Marketing Strategy will be responsible for driving improvement and innovation across Loyalty journeys and communications.This role will innovate on how we go-to-market with a customer-centric approach, driving cohesion across our communications, to lead the evolution of Card-first to Member-first marketing.Additionally, they will focus on leading the cross-Enterprise work to deliver Membership through Activation and Onboarding.This role will work cross functionally with several teams across American Express including Customer Growth, EDX, ECMX, GSG, NPD, Consumer Product Management, Finance, GABM and Analytics.Key Responsibilities:<ul><li>Organize and lead critical centralized Customer Loyalty Marketing Strategy team, focused on evolution from Card loyalty journeys to Member loyalty journeys</li><li>Lead cross-channel work across core Blue Box partners, including Membership Onboarding and Recognition digital strategies, ADA needs, Agency management across USCLM, Analytics needs and prioritization across USCLM</li><li>Collaborate with cross functional teams to ensure alignment and prioritization against business goals. </li><li>Develop approach to lead strategies in partnership with core content / journey owners in USCLM</li><li>Lead partnership with Go-to-Market and Strategy team in USCM</li><li>Utilize data- drive insights to measure the success of marketing campaigns and make informed decisions that aid in fewer= bigger. </li><li>Create clear work plans, prioritization and regularly reporting on key performance indicators, adjusting strategies as needed to achieve plan. </li></ul>Qualifications<ul><li>Experienced + proven marketer and leader with channel and customer experience.&nbsp;</li><li>Proven experience in a senior marketing role with a focus on digital marketing and demonstrated success in leading large marketing teams and driving cross functional collaboration.&nbsp;</li><li>Strong knowledge of email systems, marketing technology and analytical tools.&nbsp;</li><li>Strategic thinker with the ability to work through unstructured problems and develop clear action plans and priorities.&nbsp;</li><li>Data-driven marketer with expertise in leveraging data to make decisions, drive prioritization and demonstrate impact.&nbsp;</li><li>Excellent communication and interpersonal skills, with the ability to articulate compelling vision for best- in-class, human centric marketing.&nbsp;</li><li>Strong presentation skills; effective communicator at all levels of organizations.&nbsp;</li><li>High energy, self-starter, team-oriented, innovative and entrepreneurial spirit.&nbsp;</li><li>Service and customer-first orientation is a must</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - US Customer Loyalty Marketing Strategy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The&nbsp;US Commercial Card Customer &amp; Engagement Analytics&nbsp;team is part of the AIM team within American Express. This team is responsible for leading innovative analytics across Marketing and engagement channels for the US SME segment to drive internal acquisitions with increased and sustainable engagement levels.The Manager will be responsible for performing strategic analyses, synthesizing conclusions, and communicating recommendations to partners. They will be responsible for a wide range of run the business and strategic initiatives aimed at driving profitable growth through internal acquisitions. The ideal candidate is able to drive strategic decision making and execute new strategies via advanced analytics, disciplined test &amp; learn experiments, and effective partnership. The position is part of a highly collaborative environment and the Manager will partner closely with Marketing teams based primarily in New York.How will you make an impact in this role?<ul><li>Build and maintain strong relationships with key partners in Marketing to understand business objectives/challenges and provide forecasting and solutions</li><li>Partner with numerous teams in Analytics, Investments, Marketing Enablement (AIM), Marketing, Credit Fraud Risk (CFR)&nbsp;, Finance and act as a liaison to drive innovation and identify areas of opportunity</li><li>Develop actionable data-driven insights through a deep understanding of commercial business and its data</li><li>Understand the cardmember value framework for internal acquisitions and independently drive enhancements and optimizations on the same</li><li>Independently manage cross-collaboration among marketing, finance, capabilities and modeling teams to ensure targeting strategies are appropriately incorporated and deployed/tracked in a timely manner</li><li>Drive leadership discussions on updates on modelling, marketing strategies &amp; risk&nbsp;</li></ul>Minimum Qualifications<ul><li>Excellent communication and interpersonal skills, and ability to build and retain strong working relationships</li><li>Ability to interact effectively and deliver compelling messages to business leaders across various band levels</li><li>Demonstrated ability to work independently and across a matrix organization partnering with cross-functional teams and external vendors to deliver solutions at top speed</li><li>Demonstrated ability / proven track record of striking balance between thought leadership and converting business needs into analytical plans</li><li>Strong analytical/conceptual thinking acumen to solve business problems and articulate key findings to senior leaders/stakeholders in a succinct and concise manner</li><li>Ability to project-manage effectively and manage several concurrent projects through collaboration across teams.</li><li>Expertise in PySpark/Python/SQL</li><li>Master’s degree in a quantitative field (e.g. Statistics, Engineering, Physics, Mathematics, Economics) or business field preferred.</li></ul>Preferred Qualifications<ul><li>Customer Target Modeling experience</li><li>Machine Learning/Data Science experience</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Data Science

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.We are seeking a Sr. Manager for Artificial Intelligence/Generative AI Audit who is passionate about the evolving space Artificial Intelligence and Generative AI, and is capable to conduct impactful audits to ensure effective risk management across American Express. In this role, you will be a key member of the Internal Audit Group’s Data Science and Model Risk group wherein you will be conducting AI/Generative AI specific audits and coaching junior members of the team in doing so. This role is of an elevated importance to American Express in order to ensure its sustainable and responsible growth in the field of AI. Key Responsibilities<ul><li>Participate in specialized (“core”) audits focused on AI/Gen AI to assess the Company’s AI/Gen AI governance, risk management framework and supporting control processes. This involves assessing the governance, risk management and controls that support the ideation, development, deployment and monitoring of AI/ Gen AI use cases.&nbsp;</li><li>Effectively challenge the 1st line AI/ Gen AI use case developers and 2nd line risk management teams to ensure that the appropriate AI/ Gen AI risks are identified, mitigated, and governed.&nbsp;</li><li>Collaborate with other internal audit teams to effectively assess AI/Gen AI controls across information security, information technology, data security and privacy, third-party compliance and so on.</li><li>Present audit objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner.</li><li>Evaluate results, synthesize audit findings across the project, draft audit reports and&nbsp;ensure effective and efficient execution of audits in conformance with professional and department standards.</li><li>Assist team leaders, senior auditors, and staff auditors in accomplishing team objectives and producing results.</li><li>Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, and audit methodology&nbsp;</li><li>Maintain internal audit competency through ongoing professional development; and keep abreast of the latest developments in AI/Gen AI technologies, ethical considerations, and regulatory requirements, and update the audit coverage strategy accordingly.</li></ul>Who You AreWe are looking for someone who has:<ul><li>Relevant work experience in risk management of AI/ML systems/ models within Financial, Banking or Consulting Industry.</li><li>Knowledge of global regulatory guidelines pertaining to AI and familiarity with internal audit practices.</li><li>Ability to break down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate results and control recommendations with transparency and integrity.</li><li>Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps.</li><li>Capable of effectively working independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities.</li></ul>Qualifications<ul><li>Advanced degree (Minimum a master’s degree) in Statistics/Computer Science/ Mathematics/Engineering.&nbsp;</li><li>Minimum 5+ years of relevant work experience in risk management of AI/ML systems/ models within Financial, Banking or Consulting Industry.</li><li>Experience with Generative AI/ Large Language Models; preferred but not mandatory.</li><li>Experience with model risk management and/or technology related controls; preferred but not mandatory</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Audit Senior Manager - AI/GenAI

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.&nbsp;Join Team Amex and let's lead the way together American Express Global Commercial Services (GCS) Products is the leading payment card issuer for corporations and small businesses, offering products, services, and capabilities to help them run and grow their business. Within GCS, the Commercial Product Design team is seeking a Senior Product Designer to play a critical role crafting the future of these digital experiences for our customers.How will you make an impact on this role? You will combine expertise in your craft with a data-informed knowledge of customers to create impactful experiences that deliver on our business goals. Collaboration is critical to our success, so we value those who build relationships, and have the curiosity to ask important questions, speak up and debate ideas. We also need strategic thinkers to connect the dots across experiences and leverage knowledge of market and industry trends to inform their decision making. Key Responsibilities <ul><li>Identifies the right artifacts to create based on project needs and timeline and delivers high quality artifacts such as wireframes, prototypes, and high-fidelity specifications</li><li>Sets the vision for the user experience </li><li>Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data </li><li>Presents design decisions and design strategy to peers, partners and cross-functional leadership </li><li>Actively improves design process and workflow for broader design organization Contributes to and actively improves design systems and UX patterns </li><li>Collaborates closely with product managers, engineers, design leads and other cross-functional partners to define project requirements and deliver against them </li><li>Actively engages with other designers to exchange ideas, share skills, and provide mentorship for teammates </li><li>Mentors other designers and may have a direct report </li><li>Efficiently leverages design tools to deliver artifacts, drive collaboration with cross-functional partners, and build efficiencies into broader design team workflow </li><li>Comfortable using data-analytics tools to make informed decisions &nbsp;</li></ul>Minimum Qualifications&nbsp;<ul><li>Has at least 5+ years of professional product design experience including work on a B2B or commercial payments platform</li><li>Demonstrates a deep understanding of user-centered design methodologies, research, and processes </li><li>Shares solutions and strategy to problem-solving initiatives in an engaging way </li><li>Is a proactive and energetic communicator, with an attention to detail &nbsp;</li><li>Has expert knowledge in Figma or similar design software (i.e. Sketch) </li><li>Is proficient with Microsoft suite (i.e. Word, Excel, PowerPoint)</li><li>Bachelor's degree or equivalent years of experience</li></ul>Preferred Qualifications <ul><li>Experience using collaboration tools, such as JIRA, Confluence, Airtable, Mural, and FigJam&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Product Designer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact on this role?Researchers at Amex (Global Commercial Services unit) help to elevate knowledge and understanding of our users across UX, product and engineering, and play a critical role in building the world's best user experience. As an Associate UX Researcher, you’ll coordinate research efforts with our vendor partners, and support projects for the team at large, across product journeys anddomains. You will have the opportunity to learn from more senior researchers across a broad array of studies and methods, as well as to design and lead your own studies.Key Responsibilities:<ul><li>Facilitates research activities, handling specific activities on larger projects, coordinating studies with our vendor partners, or handling a study from start to finish with guidance as needed from a more senior member of the team</li><li>Works with designers and product managers to establish research objectives and align on learning approaches</li><li>Executes primarily evaluative studies using a variety of methods and analyzes data from multiple sources to generate insights that inform specific product and design decisions</li><li>Collaborates with cross-functional teams to align research objectives with broader business goals and to integrate research findings into product and design decisions</li><li>Contributes to the creation of research artifacts that bring user needs and insights to life</li><li>Initiates the creation of new templates and toolkits that aid researchers in their work</li><li>Builds expertise in the end-to-end research process and maintains compliance with data privacy and tooling standards</li></ul>Minimum Qualifications:<ul><li>Has at least 2 years of hands-on experience in research including work on American Express commercial platforms such as At Work, Corporate Onboarding Capabilities, OneAP or ARHub</li><li>Proficient in using User Testing or other similar platforms for both moderated and unmoderated approaches</li><li>Demonstrates an understanding of fundamental UX research theories, principles and concepts gained through practical experience in industry or academia, on-the- job training, or formal education</li><li>Proactive, energetic communicator, with an impressive attention to detail in written communications (e.g., slack messages, emails, and research documents), and a clear and engaging verbal presentation style</li><li>Bachelor's degree</li></ul>Preferred Qualifications:<ul><li>Proficient in using UserZoom, Dscout and User Testing for both moderated and unmoderated approaches, Qualtrics for conducting surveys and understanding CSAT/NPS</li></ul>Skills:<ul><li>Behavioral Analysis</li><li>Customer Journey Mapping</li><li>Customer Segmentation</li><li>Data Analysis, Design Thinking</li><li>Requirements Gathering, Relationship Manag</li><li>Proficiency on some or all of the following tools/software: User Interviews, User Testing, Figma, Dscout, Qualtrics, SQL- proficient in quantitative methods a plus</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - UX Researcher

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.&nbsp;At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way togetherAmerican Express Global Commercial Services (GCS) Products is the leading payment card issuer for corporations and small businesses, offering products, services, and capabilities to help them run and grow their business. Within GCS, the Commercial Product Design team is seeking an Associate Product Designer to play a critical role crafting the future of these digital experiences for our customers.How will you make an impact on this role?&nbsp;You will combine expertise in your craft with a data-informed knowledge of customers to create impactful experiences that deliver on our business goals. Collaboration is critical to our success, so we value those who build relationships, and have the curiosity to ask important questions, speak up and debate ideas. We also need strategic thinkers to connect the dots across experiences and leverage knowledge of market and industry trends to inform their decision making.Key Responsibilities:<ul><li>Ensures visually appealing and usable user interfaces by delivering artifacts such as wireframes, prototypes, and high-fidelity specifications</li><li>Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data</li><li>Presents design decisions to peers and partners with support from senior colleagues </li><li>Learns to utilize American Express design process, design systems and UX patterns </li><li>Collaborates closely with product managers, engineers and design leads to understand and deliver against project requirements</li><li>Participates in design community </li><li>Leverages design tools to deliver artifacts&nbsp;</li></ul>Minimum Qualifications:<ul><li>Has at least 1 year of professional product design experience&nbsp;including work on American Express commercial platforms such as At Work, Corporate Onboarding Capabilities, OneAP or ARHub </li><li>Demonstrates an understanding of user-centered design methodologies, research, and processes </li><li>Shares solutions to problem-solving initiatives in an engaging way </li><li>Is a proactive and energetic communicator, with an attention to detail </li><li>Is proficient in Figma or similar design software (i.e. Sketch) </li><li>Is familiar with Microsoft suite (i.e. Word, Excel, PowerPoint) </li></ul>Preferred Qualifications:<ul><li>Experience using collaboration tools, such as JIRA, Confluence, Airtable, Mural, and FigJam</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Associate Product Designer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.As one of the enterprise teams within American Express, Enterprise Digital &amp; Data Solutions (EDDS) works closely with colleagues across the entire company to drive growth and further differentiate Amex in a competitive marketplace by accelerating our digital products and services. The Enterprise Digital Experiences Team (EDX) is responsible for the product management and design of American Express’ proprietary digital products – Amex Mobile App,&nbsp;americanexpress.com, Amex Offers and Customer Personalization.&nbsp;As a team we are focused on driving engagement, satisfaction and revenue through a combination of best-in-class user experience and compelling features and functionality. We have a global remit and, with our partners across the company, we bring the best of American Express’ payment and related services to life through our digital experiences.How will you make an impact in this role?The Help/Search team is looking for a dynamic Product development analyst to support the content strategy to lead the development and strategy for content in the logged-out experience, as well as Information Architecture (IA) to expand and enhance our website to makes it easily navigable and accessible.In this role, you will own the creation and optimization of journeys that engage millions of users a day, driving some of our core metrics including engagement, satisfaction, brand awareness and operational efficiency.&nbsp; These journeys are integrated with intelligent platforms and content management systems and you will partner with teams to scale the global customer experience for the future. This role is essential in bridging the gap between content creation and user experience.You will collaborate with colleagues in Product, Engineering, Design, User Research, Analytics, and Experimentation to communicate and iterate on a high visibility product roadmap. You will also work closely with and get the buy-in from stakeholders across the organization to ensure we are creating elegant and frictionless solutions for our users, while also driving business outcomes.&nbsp;Responsibilities:<ul><li>Define and own vision, the content strategy and roadmap by partnering closely with key stakeholders, partners and product teams</li><li>Ensure that content and IA are integrated seamlessly into the overall user experience</li><li>Collaborate with data / analytics /research/ SEO&nbsp;teams to ensure a data-driven approach&nbsp;</li><li>Drive consensus across&nbsp;a wide range of stakeholders from different business units&nbsp;located&nbsp;across different geographies and time zones</li><li>Collaborate to deliver key components and templates to enable engaging global experiences</li><li>Coordinate closely with Product Managers for logged-in experiences to develop and implement a cohesive user-focused strategy that optimizes technical investment and operational efficiency</li><li>Navigate white space to uncover opportunities that will drive measurable outcomes</li><li>Leverage data to determine trends and insights that impact success, report on key metrics, and optimize the product through experimentation</li><li>Actively monitor, track and report on feature launches and enhancements to continuously iterate and enhance user experiences</li></ul>Minimum Qualifications:<ul><li>Strong communication&nbsp;(both written and verbal) – ability to&nbsp;liaise&nbsp;and collaborate with stakeholders, understand&nbsp;needs&nbsp;and influence them towards the right solution&nbsp;&nbsp;</li><li>Ability to feel comfortable in a changing environment – able to adapt / flex approach according to needs&nbsp;&nbsp;</li><li>Good awareness of SEO &amp; UX principles, web standards and accessibility guidelines&nbsp;&nbsp;</li><li>Strong organisational skills – detail oriented and ability to&nbsp;juggle&nbsp;and drive results across multiple projects to deadlines&nbsp;</li><li>Fast learner, with ability to use own initiative and a ‘can do’ attitude towards problem solving and decision making.&nbsp;&nbsp;</li><li>Digitally savvy, able to keep up with our competitors and the industry&nbsp;</li><li>Ability to influence and apply data to make business decisions&nbsp;</li></ul>Preferred Qualifications:<ul><li>Understanding of Content Strategy and Information Architecture principles&nbsp;</li><li>Experience with agile methodologies (SCRUM) and tools (Jira) preferred&nbsp;</li><li>Experience working with UXR and using Research findings to drive change&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) Products is the leading payment card issuer for corporations and small businesses, offering products, services, and capabilities to help them run and grow their business.&nbsp;Within GCS, the&nbsp;Commercial Product Design team is seeking a Product Designer to play a critical role crafting the future of these digital experiences for our customers.How will you make an impact in this role?You will combine expertise in your craft with a data-informed knowledge of customers to create impactful experiences that deliver on our business goals. Collaboration is critical to our success, so we value those who build relationships, and have the curiosity to ask important questions, speak up and debate ideas. We also need strategic thinkers to connect the dots across experiences and leverage knowledge of market and industry trends to inform their decision making.Key Responsibilities<ul><li>Identifies the right artifacts to create based on project needs and timeline and delivers high quality artifacts such as wireframes, prototypes, and high-fidelity specifications</li><li>Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data</li><li>Presents design decisions to peers, partners and design leadership</li><li>Actively improves design process and workflow for themselves and team. Contributes to design systems and UX patterns</li><li>Collaborates closely with product managers, engineers, design leads and other cross-functional partners to define project requirements and deliver against them</li><li>Actively engages with other designers to exchange ideas, share skills, and provide mentorship for teammates</li><li>Mentors junior designers and peers&nbsp;and may have a direct report</li><li>Leverages design tools to efficiently deliver artifacts and drive collaboration with cross-functional partners</li><li>Comfortable using data-analytics tools to make informed decisions</li></ul>Minimum Qualifications<ul><li>Has at least 3 years of professional product design experience, including work on American Express commercial platforms such as At Work, Corporate Onboarding Capabilities, OneAP or ARHub</li><li>Demonstrates a deep understanding of user-centered design methodologies, research and processes</li><li>Shares solutions and strategy to problem-solving initiatives in an engaging way</li><li>Is a proactive and energetic communicator, with an attention to detail</li><li>Highly skilled in Figma or similar design software (i.e. Sketch)</li><li>Is proficient with Microsoft suite (i.e. Word, Excel, PowerPoint)</li></ul>Preferred Qualifications<ul><li>Experience using collaboration tools, such as JIRA, Confluence, Airtable, Mural, and FigJam</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Product Designer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.The Regulatory Reporting team delivers Bank Holding Company regulatory reports in accordance with Federal Reserve requirements for American Express Company and its subsidiaries. We perform independent processes to prepare, review and analyze financial information with a key focus on control and compliance and addressing new Federal Reserve requirements, including new reports. We work extensively with our own market financial controllers, subject matter experts, General Counsel’s Office, treasury, technology partners, and external regulators. The team is committed to talent development, work / life balance, and timely recognition of team members. This role may be subject to additional background verification checks.How will you make an impact in this role?·Participating in Project Fast Forward, Bank Category Change Readiness from Category IV to Category III/II bank. ·Engaging with multiple stakeholders to understand/interpret and implement bank category changes.·Coordinating in implementing the change on automated platform R2CE (Regulatory Reporting Calculation Engine).·Participating in senior leadership progress updates.·Ensuring report compliance with Federal Reserve and other regulatory reporting requirements, the Company’s internal review procedures and all other applicable policies and procedures.·Supporting projects to transform the preparation of regulatory reports, including automation and simplification.·Supporting the Managers and Director in responding to inquiries of (i) Federal Reserve; (ii) GCO; and (iii) other regulatory related inquiries.·Supporting the Managers and Director in implementation of analytical and reporting processes, procedures and systems using the Company’s control framework.Critical Factors to Success·Treasury function’s accounting understanding, and systems knowledge.·Experience of interpreting and documenting Liquidity Reporting Management (LRM) rules and FED instructions.·AXP’s treasury operations and process flow knowledge.·Should have problem solving, planning and analytical skills to facilitate and focus on continuous improvement and innovation. Project management skills and experience will be distinct advantage.·Should have strong results orientation, project management, collaboration, and co-ordination abilities. Should be self-driven, self-motivated and have eye for detail.·Follow the established controls and checks to ensure integrity of the information collected including documenting process/entity specific knowledge.·Collaborate with multiple partners across Controllership, Business Unit and other organizations to source information and deliver on customer expectations.·Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders.·Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings.·Demonstrate learning agility, make decisions quickly and with the highest level of integrity.·Lead with a digital mindset and deliver the world’s best customer experiences every day&nbsp;Minimum qualifications·At least 2+ years' experience in Accounting/Reporting.·US Regulatory Reporting/External Reporting experience.·US GAAP knowledge &amp; experience.·Must have good communication and interpersonal skills and be able to interact independently with senior business partners / customers etc.·Reporting and analysis experience, familiarity with US GAAP and financial accounting experience.·Self-driven, team player, have analytical skills and inclination for process improvement. ·Able to understand and enhance the control environment around the filings.·Strong analytical and problem-solving skills. Quick learner.·Must be proficient in MS Applications such as Excel, PowerPoint, and Word.·Knowledge of Platforms Oracle, Essbase, R2CE architecture.Preferred qualifications·Exposure in Liquidity reporting, NSFR or LCR and other Treasury functions.·Bachelor’s degree in accounting, finance or CPA.·Understanding of financial domain and AXP systems.·Knowledge of company policies, businesses, finance processes and systems is desirable.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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