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<p>Salary Range:&nbsp;&nbsp;$60,778.00&nbsp;(Min.) -&nbsp;$75,950.00&nbsp;(Mid.) -&nbsp;$91,166.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Customer Solution Center Appeals and Grievances (A&amp;G) Specialist II &nbsp;will receive, investigate and resolve member and provider complaints and appeals exercising strong independent judgment. This position will provide resolution of complaints in compliance with Centers for Medicare and Medicaid Services (CMS), California Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC), Managed Risk Medical Insurance Board (MBMIB) and National Committee for Quality Assurance (NCQA) regulatory requirements. This position reviews pre-service authorizations, concurrent and post-service (retroactive review) medical necessity; benefit coverage appeals and reconsiderations, and complex provider claim disputes. &nbsp;The position is further responsible for tracking, trending and reporting complaints and appeals, as well as participating in internal and external oversight activities.</p><p>The position is responsible for maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting noncompliance, adhering to company policy and procedures, including accreditation requirements, applicable federal, state and local laws and regulations.</p><h4>Duties</h4><p>Identifies, investigates, and resolves administrative complaints, complex provider appeals and State Fair Hearing adhering to CMS, DHCS, DMHC, MRMIB and NCQA standards and regulations.</p><p>Intakes, acknowledges, prepares case files and routes complaints to appropriate internal department for investigation and resolution, exercising strong independent judgment.&nbsp;</p><p>Ensures integrity of A&amp;G database by thorough, timely and accurate assignment of cases. &nbsp;Monitors closure of complaints and works with Quality Control Supervisor to resolve all database issues.&nbsp;</p><p>Prepare and analyze monthly appeal and grievance reports to meet internal and external reporting requirements.</p><p>Participates in internal and external oversight activities, inter-rater reliability reviews and focused audits. &nbsp;Recommends opportunities for improvement</p><p>Perform other duties as assigned.</p><h4>Duties Continued</h4><h4>Education Required</h4>Associate's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Bachelor's Degree<h4>Experience</h4><p>Required:</p><p>At least 2 years of experience in Managed Care with specific experience in resolving member and provider complaint and appeals issues, including eligibility, access to care, claims, benefit, and quality of care concerns.&nbsp;</p><p><br>Experience working with firm deadlines, able to interpret and apply regulations. &nbsp;</p><p>At least 5 years of experience in Managed Care working with Medicare, Medi-Cal and other State Sponsored programs. &nbsp;</p><p>Knowledge of Medical terminology and strong advocacy experience.</p><h4>Skills</h4><p>Required:<br>Must be organized, detail oriented, able to exercise strong independent judgment; poses conflict resolution and persuasion skills. &nbsp;</p><p>A team player with excellent communication and presentation skills, able to work effectively with various internal departments/service areas, plan partners, participating provider groups and other external agencies.<br><br>Proficient in MS Office applications, Word, Excel and Power Point.&nbsp;</p><p>Requires strong knowledge of regulatory standards and claims processing; strong analytical, oral, written and presentation skills, able to monitor and be compliant with strict regulatory deadlines.&nbsp;</p><p>Preferred:<br>Proficient in MS Office applications, Access, Visio.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p>L.A. Care offers&nbsp;a wide range of benefits including</p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul>

L.A. Care Health Plan

Customer Solution Center Appeals and Grievances Specialist II

<strong>Job Description</strong><p>Join the Clean Energy Revolution</p><p>Become a Marketing Automation Advisor&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be supporting&nbsp;program marketing teams in the ideation, development, delivery, and optimization of new automated marketing programs using Salesforce Marketing Cloud (SFMC) and other MarTech tools.</p><p>As a&nbsp;Marketing Automation Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?</p><p>A day in the life - Get ready to think big, work smart and shine bright!</p><p>This role sits at the intersection of marketing and technology. As a Marketing Automation Advisor at SCE you’ll:</p><ul><li>Own and oversee the management of SCE’s SFMC instance, including leading the implementation product updates and integration with other MarTech tools.</li><li>Own and oversee the establishment of new SFMC processes to optimize campaign performance.</li><li>Use data and tech to deliver automated, personalized email journeys for our customers.</li><li>Lead the process of gathering requirements for personalization and automation use cases.</li><li>Lead the end-to-end project coordination including development, QA, delivery and optimization of automated marketing campaigns as part of the broader program marketing and education plans. &nbsp;</li></ul><p>The essentials</p><ul><li>Seven (7)&nbsp;or more years of experience in email marketing, technical project management, solution architect, and/or product management.</li><li>Two (2) or more&nbsp;years of Salesforce Marketing Cloud experience or equivalent.</li></ul><p>The preferred</p><ul><li>Bachelor’s Degree&nbsp;or higher.</li><li>Experience building&nbsp;outstanding marketing automation practices/marketing campaigns which increases engagement with customers over time by way of working with internal and external partners.</li><li>Experience designing&nbsp;and testing customer journeys and workflows in support of marketing campaigns.</li><li>Experience designing and automating&nbsp;reports/dashboards with marketing insights using enterprise-wide tools like (but not limited to)\: Azure, Salesforce, Adobe, Power BI, and SAS.</li><li>Experience completing high priority initiatives as aligned to marketing automation/MarTech roadmaps.</li></ul><p>You should know</p><ul><li>This position’s work mode is&nbsp;hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to reside in the state of California. Further details of this work mode will be discussed at the interview stage. &nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource page&nbsp;to get meaningful information related to benefits, perks, resources, testing information, and hiring process, and more!</li></ul><p>About Southern California Edison</p><p>The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.</p><p>At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.</p><p>We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.</p>

Southern California Edison

Marketing Automation Advisor [HYBRID]

<p>Salary Range:&nbsp;&nbsp;$77,265.00&nbsp;(Min.) -&nbsp;$100,445.00&nbsp;(Mid.) -&nbsp;$123,625.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Report Writer III is responsible for data consolidation, data analysis and management reporting. This position utilizes software to generate metrics and develops actionable recommendations. This position provides support to teams and/or management by collecting and analyzing data and reporting results. Collaborates with various function teams to achieve business results. Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.</p><h4>Duties</h4><p>Responsible for database administration, data consolidation, data analysis and management reporting. Collaborates with end users to gather report requirements and ensure proper testing and validation. Provides support to end users on standardized and ad hoc reports. Acts as liaison with the I.T. department.</p><p>Performs technical and analytical work to support the functional and reporting requirements of the department. Analyzes tables in the information system to establish knowledge of data for accurate retrieval and use in report writing. Plays an active role in identifying requirements and workflow associated with the systems upgrades and implementations. </p><p>Presents report data in a way that is most meaningful and readily accessible to staff and faculty using a combination of system reports. Demonstrates outstanding communication skills to translate reporting requests in order to accurately meet the actual information and deadline needs of users. </p><p>Educates requestors as to appropriate and desirable parameters to ensure they get the information they need.</p><p>Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.</p><p>Performs other duties as assigned.</p><h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's Degree in Computer Science or Business AdministrationIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4><h4>Experience</h4><p>Required:</p><p>At least 3 years of experience working with healthcare data in a reports development role, direct experience developing reports derived from an Access, SQL or Oracle database in a healthcare setting, working with healthcare data and be proficient in claims and/or encounter data.</p><p>Prior healthcare experience, working on the core system (QNXT), with at least 5 years’ experience performing system integration testing (SIT) and/or user acceptance testing (UAT). </p><p>Preferred:</p><p>At least 3 years of programming and data analysis experience in a healthcare setting with at least 5 years of experience working with Medi-Cal managed care and/or commercial healthcare data. </p><p>Prior experience working with Core membership systems implementations, with at least 5 years of experience managing system implementations and performing system integration testing (SIT) and user acceptance testing (UAT). </p><p>Prior experience working within a project management structure.</p><h4>Skills</h4><p>Required:<br>Must have solid understanding of report development methodologies and be able to assess appropriate methodologies for the work assigned to the unit.&nbsp;</p><p>Must have excellent communication skills, strong analytical and coaching/mentoring skills, team building skills and the ability to work effectively with diverse team members.&nbsp;</p><p>Must have the ability to perform extensive root cause analysis of problem areas and recommend alternative solutions.&nbsp;</p><p>Must be able to work in an environment where critical time constraints exist.</p><p>Preferred:&nbsp;<br>Knowledge of 837 and NCPDP file formats.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p>Additional Essential Duties and Responsibilities to Dept. Specific (Enrollment Services):<br>Responsible for database administration, data consolidation, data analysis, management reporting and operational reporting specific but not limited for Customer Solutions Center, which includes Enrollment Services, Even MORE, Call Center and Appeals &amp; Grievances. Collaborates with end users to gather report requirements and ensure proper testing and validation. Provides support to end users on standardized and ad hoc reports. Acts as liaison with the I.T. department.&nbsp;</p><p>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p>L.A. Care offers&nbsp;a wide range of benefits including</p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul>

Report Writer III

<p>Salary Range:&nbsp;&nbsp;$45,760.00&nbsp;(Min.) -&nbsp;$47,823.00&nbsp;(Mid.) -&nbsp;$55,818.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p><br>The Customer Solution Center Service Representative I is responsible for a successful completion of the Member Services training program and continues to gain strong knowledge of Medi-Cal and Personal Assistance Services Council (PASC) managed care product lines.&nbsp;</p><p>The Customer Solution Center Service Representative I handles first level calls involving member eligibility verification, general program and administration questions, benefits and services, member requests for I.D. cards and Primary Care Provider (PCP) changes, and triage of calls to appropriate units or outside entities.&nbsp;</p><h4>Duties</h4><p>Answers incoming first level calls from members, potential members, providers and advocates. Handles and resolves member issues, assists members in connecting with internal units or external parties such as Plan Partners, Primary Care Physician (PCP) offices, pharmacists, etc. Provides essential information to members regarding access to care issues, coordination of care issues, benefits, Evidence of Coverage (EOC), Member Handbook, etc. Assists providers in using the Interactive Voice Response (IVR) web portal and verifying member eligibility. Documents all calls via the member data base system, QMEIS.&nbsp;<br>Ensures department compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations relating to protection of personal history information. Troubleshoots and directs calls to the appropriate departments or outside entities. (75%)</p><p>Supports robocall and ad-hoc member outreach activities as determined by business need. (15%)</p><p>Perform other duties as assigned. (10%)</p><h4>Duties Continued</h4><h4>Education Required</h4>High School Diploma/or High School Equivalency Certificate<h4>Education Preferred</h4><h4>Experience</h4><p>Required:<br>At least 6 months of customer service call center experience.&nbsp;</p><p>Data entry experience with ability to type a minimum of 40 words per minute.&nbsp;</p><p>Preferred:<br>Managed care or health plan experience.</p><h4>Skills</h4><p>Required:<br>Ability to answer a high volume of calls.</p><p>Knowledge of medical terminology.&nbsp;</p><p>Must be a strong team player, punctual, and has excellent attendance record.&nbsp;</p><p>Good understanding of service to the disadvantaged population, seniors and or people with chronic conditions or disabilities.&nbsp;</p><p>Must be a quick learner, excellent team player and customer service oriented.</p><p>Preferred:<br>Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese. &nbsp;</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p>L.A. Care Health Plan Call Center is available 24 hours a day, 7 days a week, including holidays. Call Center work shifts are assigned based on business need and may include, but not be limited to, evenings, weekends and holidays.</p><p>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p>L.A. Care offers&nbsp;a wide range of benefits including</p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul>

Customer Solution Center Service Representative I

<p>Salary Range:&nbsp;&nbsp;$105,267.00&nbsp;(Min.) -&nbsp;$139,478.00&nbsp;(Mid.) -&nbsp;$173,689.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The .Net Developer III is responsible for the design and development of .NET applications, must maintain effective security aligned with Health Insurance Portability and Accountability Act, state and federal requirements; Develop and maintain databases in support of our developed .NET applications.&nbsp; Perform daily administration of .NET Servers and organizational Intranet system.&nbsp; Ensure all database projects and processes are fully documented.&nbsp; Complete technical documentation for all database projects and processes.&nbsp; Apply learned knowledge in software application development and database administration while utilizing: Microsoft .NET, ASP.NET and other applications and tools to work in multi-computing environments including UNIX, Linux, and AIX. Apply learned knowledge in software applications development and database administration. </p><p>The .Net Developer III must also ensure that documentation is created for system designs and modifications, and assist collaboratively in following the established software development life cycle procedures to develop, test and modify system software, utilities; support integrations with other applications by coding, reviewing, preparing test data, testing and debugging, in order to ensure that the developed software is robust and meets user functional and performance requirements. Must develop, foster and maintain an open, professional relationship with other team members within IT and also with other departments to enhance team effectiveness and efficiency and customer satisfaction. Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.</p><h4>Duties</h4><p>Lead and evaluate seeking solutions to production issues as well as new projects. Lead and work closely with applications developers in solving production issues. Successful resolution of production issues. Successful relationship with application developers.</p><p>Prepare short and long term plans to address infrastructure projects as well as support and provide technical leadership for internally/externally sponsored company projects. Successful leadership for the resolution of production issues. Successful relationship with application developers.</p><p>Recommend schedules for database upgrades; assist in the planning and implementation of major software upgrades; adhere to change management procedures and methodologies.</p><p>Ensure all database projects and processes are fully documented, and that complete technical documentation exists for all database projects and processes.</p><p>Develop and maintain databases in support of our developed .NET applications.&nbsp; Perform daily administration of .NET Servers and organizational Intranet system.</p><p>Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.</p><p>Perform other duties as assigned.</p><h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's Degree in Information Technology or Computer ScienceIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Information Technology or Computer Science<h4>Experience</h4><p>Required:</p><p>At least 5 years of experience in a technical function creating and maintaining .Net databases and software applications. </p><p>Preferred:</p><p>Experience on Managed Health-care Information systems, subsystems and applications.</p><h4>Skills</h4><p>Required:</p><p>Excellent and extensive knowledge of .Net systems.</p><p>Must have the ability to code complex .Net packages, functions, and procedures.</p><p>Solid communication skills (oral, written, and presentation) and strong interpersonal skills required.</p><p>Must have a very high ability to learn new things, especially about new technology developments. </p><p>Ability to accurately set and adhere to deadlines.</p><p>Ability to prioritize projects and workload. </p><p>High level of independent judgment.</p><p>Must be flexible, organized, and able to handle multiple tasks simultaneously. </p><p>Strong project management skills.</p><p>Must understand Managed Health Care Information systems, subsystems and applications. </p><p>Must develop, foster and maintain an open, professional relationship with other team members within IT and also with other departments to enhance customer satisfaction.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p>L.A. Care offers&nbsp;a wide range of benefits including</p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul>

.Net Developer III

<p>Come care with us at West Coast University! As a Human Resources Professional for a certified Great Place to Work, you will help lead and guide our Associates who are educating and supporting the next generation of healthcare professionals. &nbsp;At West Coast University you will have the opportunity to share your knowledge and experience as a key member of our student-centered, innovative community!</p><p><strong>You Will Make An Impact By: &nbsp;</strong></p><ul><li>Meeting with associates to hear concerns, answer questions to promote/educate them on organizational policies and procedures and fair treatment procedure.&nbsp; Encourages problem resolution through the chain of command.&nbsp; Mediates differences between associates and supervisors.&nbsp; &nbsp;</li><li>Serving as a resource for associates and management at American Career College, West Coast University and administration on issues where the company’s interests may be at risk.&nbsp; Coordinates with managers to assure adherence to policies and procedures for initiating disciplinary processes.&nbsp; Consults with HRBP and in-house legal counsel where considerable risk to the company is possible.&nbsp;</li><li>Applies in-depth knowledge of company policies and procedures, state and federal regulations when dealing with a wide variety of employment situations and maintains consistency and fairness at all times.&nbsp;</li><li>Conducting internal investigations and produces findings and report at conclusion of investigation.&nbsp;</li><li>Processing all leave of absence claims from associates.&nbsp;</li><li>Inputs and opens workers compensation claims; monitors open claims and periodically reviews with carrier.</li><li>Researching and coordinates with in-house legal counsel responses to requests from external legal correspondence, lawsuits, and complaints filed with local, state and federal agencies. Assists HRBP and in-house legal counsel in conducting internal investigations.</li><li>Working closely with management on associate counseling and advises management on appropriate corrective action.&nbsp; Participates in separation meetings.&nbsp; Prepares separation agreements as requested.</li><li>Assessing changes to state and federal rules and regulations regarding employment laws, recruiting, and employee relations. Administers human resources policy and procedures.&nbsp; Researches and recommends when changes are warranted.&nbsp;</li></ul><p><strong>Your Experience Includes: &nbsp;</strong></p><ul><li>Minimum five years employee relations experience.</li><li>Experience in higher education/academic environment including employee counseling and/or conflict resolution preferred.&nbsp;</li><li>Knowledge of principles and practices of human resources including internal investigations.</li><li>Strong working knowledge of state and federal laws related to Human Resources functions, plus separation, employee relations and investigative procedures.</li><li>Must be internet savvy and experienced in mining online databases to supply the most accurate information, reports and projections.</li><li>Knowledge of state and federal governmental regulatory standards related to employment law.</li></ul><p><strong>Education:</strong></p><ul><li>Bachelor degree in Business Administration or Human Resources Management or related field required.</li><li>Master’s degree in Business Administration or Human Resources Management or related field preferred.</li></ul><p><strong>Licenses/Certifications:</strong></p><ul><li>PHR or SHRM-CP Preferred.</li></ul><h4>Compensation:</h4><ul><li>$85,402.45 - $123,807.03</li><li>Great Benefits Package</li></ul><p>#LI-CM1</p>

West Coast University

Senior Human Resources Generalist

<p><strong>ABOUT ROCKET LAB</strong></p><p>Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;</p><p>Join our pioneering team and launch your career to new heights!</p><p><strong>BUSINESS DEVELOPMENT</strong></p><p>Rocket Lab’s Business Development team is responsible for connecting customers across government and commercial sectors with our industry leading mission solutions spanning launch and space systems. They work closely with new and existing customers to understand their needs and develop tailored solutions to deliver their missions. Building and maintaining relationships with customers and internally with engineering and operations teams is at the core of our Business Development team. They have their fingers on the pulse of the space industry and are driven to deliver results for our customers and our business.</p><p><strong>GLOBAL COMMERCIAL LAUNCH SERVICES DIRECTOR</strong></p><p>Based out of Rocket Lab's global headquarters in Long Beach, CA, the&nbsp;<strong>Global Commercial Launch Services Director</strong> is responsible for capturing commercial revenue (business development and sales) to enable Rocket Lab’s sustained operations and growth. You will oversee key commercial customer accounts, including Electron and Neutron launch vehicles; and Dedicated, Primary Rideshare, and Rideshare launch services.</p><p><strong>WHAT YOU’LL GET TO DO:</strong></p><ul><li>Develop and oversee the Global Commercial Launch Services strategy, business development, and sales</li><li>Support Global Launch Services commercial quote and proposal development</li><li>Execute winning strategies to rapidly grow new commercial business worldwide</li><li>Utilize professional network, business development techniques, and product knowledge to market launch services on the Electron and Neutron launch vehicles/mission services</li><li>Collaborate with marketing team to formulate strategy for aerospace industry conferences and networking events</li><li>Develop marketing materials such as presentations, user guides, and website content</li><li>Identify and capture new customer accounts</li><li>Convert leads to quotes by leveraging industry-leading tools (i.e. Salesforce CRM), and draft Launch Service Agreements (LSAs)</li><li>Coordinate mission performance requirements with technical teams</li><li>Maintain updated satellite market analysis, and inform senior leadership and technical teams of any relevant trends or changes</li><li>Host important customers during strategic company events, launches, and press announcements</li></ul><p><strong>YOU’LL BRING THESE QUALIFICATIONS:</strong></p><ul><li>Bachelor’s degree in engineering or business discipline</li><li>12+ years of experience in the aerospace industry</li><li>Experience with proposal development and business capture</li></ul><p><strong>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:</strong></p><ul><li>Master’s degree in engineering or business discipline</li><li>Experience with leadership/management</li><li>Thorough understanding of global space markets</li><li>Experience with strategic business planning, business development, and sales in aerospace or other highly technical industry</li></ul><p><strong>ADDITIONAL REQUIREMENTS:</strong></p><ul><li>Position requires up to 25-50% domestic and international travel</li><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus&nbsp;&nbsp;&nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing</li><li>Must be physically able to commute to buildings&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise</li></ul><p><em>Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.</em></p><p><em>Base salary is just one component of our total rewards package at Rocket Lab.&nbsp; Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO &amp; a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. </em></p><p><em>Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.</em></p>Base Pay Range (CA Only)$150,000—$250,000 USD<p><strong>WHAT TO EXPECT</strong>&nbsp;</p><p>We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;</p><p>Important information:</p><p><strong>FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:</strong></p><p><em>To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.</em></p><p><em>Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</em></p><p><em>Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.</em></p><p><strong>FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:</strong></p><p><em>For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;</em></p><p><em>Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.</em></p>

Rocket Lab

Global Commercial Launch Services Director

<p><strong>ABOUT ROCKET LAB</strong></p><p>Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;</p><p>Join our pioneering team and launch your career to new heights!</p><p><strong>SUPPLY CHAIN</strong></p><p>Rocket Lab’s Supply Chain team is responsible for the flow of all materials, products, and components through the business. With many of our own products functioning as critical components to our own and our customers’ missions, the Supply Chain team has a direct impact on the success of our rocket and satellite programs. They set up the assembly kits that enables our technicians to put together our Electron rockets, manage inventory, look after shipping and receiving, manage direct and indirect procurement, and inspect and ensure that all of our materials and products are compliant and up to standard. They are the chain that links our teams together, and are critical to our success.</p><p><strong>Commodity Manager - Marine</strong></p><p>Based on site at Rocket Lab's global headquarters in Long Beach, CA or Baltimore, MD, the Commodity Manager, Marine will be responsible for managing our Barge landing craft.&nbsp; This critical piece of Neutron hardware will be a part of our Indirect Purchasing team. &nbsp;The purchasing team supports indirect purchasing for all of Rocket Lab but this role will be specific to Neutron launch, from R&amp;D to launching the first automated recovery of a launch vehicle.&nbsp; We are growing fast, and our ideal candidate will have experience managing shipyards or technical program developments.&nbsp; This role will report to the Senior Manager of Indirect Purchasing but will be focused purely on brining the Barge to fruition from a commercial perspective.</p><p><strong>WHAT YOU'LL GET TO DO:</strong></p><ul><li>Owner of all Supply Chain Management aspects related to the Marine Category including cost, timing, and strategy. This means being responsible for issuing Request for Quotations, negotiating contract proposals, and managing the execution of any supplier agreement.</li><li>Address all areas of commodity management including market conditions, technology roadmaps, cost modeling, and sourcing strategies.</li><li>Operate as an external representative of Rocket Lab and manage respective supplier relationships. Conduct supplier performance management including dispute resolution, scorecards, and quarterly business reviews.</li><li>Negotiate pricing with suppliers on a first principles basis to achieve best in class cost structures for construction, marine site selection, and offshore operations.</li><li>Manage internal communications on supply, cost, and quality with key management leadership. Develop and execute mitigation plans to address supplier created issues.</li><li>Work in a cross functional team environment as a strong team player and demonstrate ability to work with other functional groups to achieve company-wide goals.</li><li>Travel to Gulf Coast Shipyards on an as needed basis.</li></ul><p><strong>YOU'LL BRING THESE QUALIFICATIONS:&nbsp;</strong></p><ul><li>Bachelor’s degree in Engineering, Supply Chain, Business Management, or other relevant fields</li><li>7+ years of related experience in supply chain management or commodity management</li><li>Excellent negotiator</li></ul><p><strong>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:</strong></p><ul><li>Experience in aerospace, automotive manufacturing, marine or highly technical field</li><li>Ability to interpret engineering drawings and provide insight on cost or manufacturability</li><li>Prior experience in rapid growth environment with constantly shifting priorities or deliverables</li><li>Strong organizational and problem-solving skills, with the ability to prioritize effectively and efficiently</li><li>Excellent verbal and written communication abilities</li><li>Team oriented, strong ability to multi-task and work in a fast-paced environment and to multiple deadlines</li></ul><p><strong>ADDITIONAL RESPONSIBILITIES:</strong></p><ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.</li><li>Must be physically able to commute to buildings</li><li>Occasional exposure to dust, fumes and moderate levels of noise.</li></ul><p><em>Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.</em></p><p><em>Base salary is just one component of our total rewards package at Rocket Lab.&nbsp; Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO &amp; a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. </em></p><p><em>Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.</em></p>Base Pay Range (CA Only)$100,000—$160,000 USD<p><strong>WHAT TO EXPECT</strong>&nbsp;</p><p>We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;</p><p>Important information:</p><p><strong>FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:</strong></p><p><em>To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.</em></p><p><em>Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</em></p><p><em>Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.</em></p><p><strong>FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:</strong></p><p><em>For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;</em></p><p><em>Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.</em></p>

Commodity Manager - Marine

<p>Salary Range:&nbsp;&nbsp;$91,536.00&nbsp;(Min.) -&nbsp;$121,286.00&nbsp;(Mid.) -&nbsp;$151,034.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Business Intelligence Developer III position works on projects to meet business application needs. &nbsp;This position is a key contributor in creating and supporting standard and ad hoc reports to IT and Business Senior Management. This position is responsible for working with Business Analysts and key business contacts to translate functional and technical specifications into a comprehensive reporting design; Assists in requirements analysis, data analysis, data mapping, report development &amp; testing, report modifications and documentation; Determines and develops strategy and framework for consistent report standards. Under limited supervision, the individual performs research/audit and analyzes high level complex/advanced data; defines, designs and develops new/enhanced reports in support of strategic planning, portfolio and project management, resource management and development of standard processes; works closely with business clients to resolve issues and enhance systems utilizing problem solving skill; assesses and evaluates technology needs to recommend solution options; &nbsp;performs interface analysis on detail level. &nbsp;Acts as a &nbsp;Subject Matter Expert, serves as a resource and mentor for other staff.&nbsp;</p><h4>Duties</h4><p>Liaison between Information Technology ( I.T.) Business Intelligence developmental team and business clients and defining solutions. &nbsp;Work with Business Analysts and key business contacts to translate functional and technical specifications into a comprehensive reporting design.</p><p>Design of database architectures, data warehouses and data migrations. Designs, programs, tests, debugs, maintains and documents hardware/software for an advanced level of projects to meet business application needs interpreting policies, procedures and guidelines.&nbsp;</p><p>Accountable for creating business intelligence packages, and implementing user reporting solutions based upon business requirement and content knowledge. Determine development strategy and framework for consistent report development standards. Create and support standard and ad hoc reports to IT and Business Senior Management.&nbsp;</p><p>Meet with technical leaders to document and vet business requirements, identify effective reporting techniques, identify the best data sources for reach report field, identify risks and constraints, and design reporting formats. &nbsp;</p><p>Perform project management activities to drive projects to completion on schedule with junior team members and mid-Level business professionals. &nbsp;Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management.</p><p>Develop, implement, and maintain ETL (extract, transform, and load) solutions to bring new data&nbsp;into the data warehouse.&nbsp;</p><p>Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable &nbsp;meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.</p><p>Perform other duties as assigned.&nbsp;</p><h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree<h4>Experience</h4><p>Required:</p><p>At least 5 years of experience in Business Intelligence and OBIEE reporting development.</p><p>At least 5 years of experience with SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS) and SQL Server Management Studio (SSMS).</p><p>Hands-on experience developing reports using various tools and processes.</p><h4>Skills</h4><p><br>Required:</p><p>Must have knowledge with creating Extract, Transform and Load (ETL) technology. </p><p>Ability to multitask and prioritize work.</p><p>Ability to adapt to changing tools and technologies.</p><p>Must possess communication skills to work with the project team to determine and document reporting requirements. </p><p>Advanced knowledge of applicable hardware/software configurations and programming.</p><p>Excellent verbal and written communication skills.&nbsp; </p><p>Service oriented, decisiveness, emotional intelligence, knowledge of the business, problem solving/analytical thinking, Quantitative Prioritization, Results oriented, team focus.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p>May be required to be on-call.</p><p>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p>L.A. Care offers&nbsp;a wide range of benefits including</p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul>

Business Intelligence Developer III

<p>Imagine doing the best work of your career in a place where your efforts will support C-level executives by providing real time implementation and support for departments through performing a variety of diversified and confidential administrative support duties which require a range of skills and knowledge of organizational procedures while maintaining a confidential environment. Where you can utilize your skills including scheduling, researching, executing policies and procedures, interpreting and compiling data, database management, task management, project management and basic financial literacy. We are proud that American Career College has been certified as a <strong>Great Place to Work</strong> for the fourth year in a row! We are over 110 years in education and still growing. Come work and grow with us!</p><p><strong>You will make an impact by:</strong></p><ul><li>Completing administrative tasks including managing an active calendar of meetings; composing and preparing correspondence that is sometimes confidential; arranging detailed travel plans, itineraries, and agendas; completing expense reports.</li><li>Produce documents (PowerPoint, Excel, Word, etc.) with a high level of polish suitable for executive level review. Demonstrate ability to take information and concepts and translate them into professional level documents. </li><li>Research, prioritize, and follow up on incoming issues and concerns addressed to the Executive, including those of a sensitive or confidential nature. </li><li>Handle confidential material relevant to company operations, including preparation of executive level correspondences.</li><li>Build relationships crucial to the success of the organization and manage a variety of special projects for the Executive.</li><li>Plan, coordinate and ensure the established Executive's schedule is followed and respected. Manage and maintain executive calendars and meetings and resolve scheduling conflicts.</li><li>Communicate directly and on behalf of the Executive with others on matters related to the Executive's initiatives and objectives.</li><li>Work closely and effectively with the Executive to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately.</li><li>Successfully complete critical aspects of deliverables with a hands-on approach, including drafting letters, correspondence, etc.</li><li>Prioritize conflicting needs, handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.</li></ul><p><strong>Your experience includes:</strong></p><ul><li>Minimum of three (3) years of experience performing increasingly complex and highly responsible office and administrative support work of which at least two (2) years involved administrative support to a C-level executive.</li><li>Ability to stay calm under pressure and help find solutions when needed.</li><li>Proficiency in Microsoft Office Suite.</li><li>Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.</li><li>Very strong interpersonal skills and the ability to build relationships with stakeholders, both internal and external.</li><li>Expert level written and verbal communication skills.</li><li>Demonstrated proactive approaches to problem-solving with strong decision-making capability.</li><li>Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.</li><li>Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.</li></ul><p><strong>Education:</strong></p><ul><li>Bachelor's Degree or some college course work in accounting, administrative and personnel management, and data processing preferred.</li><li>Certified Administrative Professional (CAP) designation preferred.</li></ul><p><strong>Salary:</strong></p><ul><li>$57,606.87 - $77,763.97</li><li>Great Benefits Package</li></ul><p>LI-CM1</p>

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