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<h4>How you will change lives</h4>As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.<h4>What you'll be doing</h4>Patient care. You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.Technician Duties. You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.Safety and Quality. You will use appropriate safety measures, including personal protective equipment. Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations. You will participate in all required staff meetings and continuing education offerings.PATIENT CARE TECHNICIAN STATE SPECIFIC BOARD OF NURSING REQUIREMENTS California<ul><li>Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR</li><li>Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program. </li></ul>Maryland<ul><li>Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR</li><li>Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR</li><li>Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.</li></ul>New Mexico<ul><li>Must have New Mexico dialysis technician certificate at time of hire OR</li><li>Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR</li><li>New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician. </li><li>After January 1st, 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.</li><li>The applicant must submit proof of a valid national hemodialysis technician certificate from a recognized organization.</li><li>Hemodialysis technician students must have a current basic life support credential prior to and while the student has contact with patients</li></ul>OHIO<ul><li>Must have Ohio dialysis technician intern certificate at time of hire OR</li><li>Hired at USRC location recognized by state of Ohio as an approved dialysis technician training program and submit application for Ohio dialysis technician intern certificate to board no later than four (4) weeks prior to completion of the approved training program.</li><li>Must obtain Ohio Board of Nursing Certificate (OCDT) not less than twelve (12) months and not later than eighteen (18) months of enrolling in the USRC OCDT program.</li></ul>OREGON<ul><li>Must possess current Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division at time of hire OR</li><li>Must obtain Oregon dialysis technician provisional certificate within three (3) weeks of successful completion of training program and obtain Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division within eighteen (18) months. An Oregon Provisional Certification is valid for six months and can be renewed for one additional six month period.</li></ul>&nbsp;

U.S. Renal Care

Dialysis Patient Care Technician MWF

Salary Range:&nbsp;&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Facility Site Review (FSR) Nurse Specialist RN II conducts Full Scope Reviews, Site Review Surveys, Medical Record Review Surveys, Specialty Site Review Surveys, physical accessibility review survey (PARS) assessments, Focused Reviews, Interim Onsite Reviews, Consultation/Educational Site visits, Investigative visits, and/or other appropriate site visits to ensure quality FSR and physician compliance with Local, State, and Federal requirements.&nbsp; The FSR Nurse Specialist RN II may also conduct face-to-face visits with our high-membership physicians to provide feedback, data, and education on programs and facilitates changes to improve quality of care and service to members.<h4>Duties</h4>Conducts audits utilizing Department of Health Care Services (DHCS) FSR/MRR/PARS tools.&nbsp; Provides pre-audit and /or post audit educational sessions. Issue Corrective Action Plans (CAPs) and provide assistance or follow up in implementing adequate correction(s) on-site. Gives providers health education materials and clinical tools to facilitate improved screening, preventive care, and chronic disease management; promote clinical quality improvements in practices.Acts as the Provider Quality Improvement Liaison (PQIL) to assess and communicate issues and improvement opportunities identified during the physician site visit.Communicates and coordinates information and findings from site visits between FSR Manager, internal and external staff and provider sites.&nbsp; Documents discussions and correspondence in FSR file as appropriate.Assists and participates in the Annual Audit of Plan Partners delegated for FSR.Perform other duties as assigned.<h4>Duties Continued</h4><h4>Education Required</h4>Associate's Degree in Nursing<h4>Education Preferred</h4>Bachelor's Degree in Nursing<h4>Experience</h4>Required:At least 5 years of clinical experience including, but not limited to Emergency Room (ER)/Acute care nursing or outpatient setting.Preferred:&nbsp; Medi-Cal managed-care auditing experience.At least one (1) year experience in Quality Improvement and/or familiar with DHCS audit tool.<h4>Skills</h4>Required: Excellent verbal and written communication skills.Excellent organizational and time-management skills.Proficient in Microsoft Office.<h4>Licenses/Certifications Required</h4>Registered Nurse (RN) - Active, current and unrestricted California LicenseMust obtain and maintain successful completion of a DHCS Certified Site Reviewer certification in order to conduct DHCS accepted audits independently within 8 months of date of hire in the position.<h4>Licenses/Certifications Preferred</h4>Department of Health Care Services (DHCS) Certified Site Reviewer<h4>Required Training</h4>1:1 on-site and/or virtual training with Certified Site Reviewers (CSRs) until certification is obtained. Minimum of 8 months.&nbsp; <h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Required:Travel to offsite locations for work.Travel is required 80% of time.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul>

L.A. Care Health Plan

Facility Site Review Nurse Specialist RN II

Job Description:POSITION SUMMARY:The Enrollment Counselor position at Pacific Oaks supports all recruitment, admissions, and advising efforts at the college. Additionally, it helps with activities by handling communications, information, and paper flow with prospective and admitted students. The successful candidate will be an articulate, organized, results-driven, dynamic, enthusiastic, and collaborative member of the team.This position is located in Pasadena and reports directly to the Director of AdmissionsSUPERVISION RECEIVED:The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.SUPERVISION EXERCISED:Minimal or no supervisory responsibilities.ESSENTIAL FUNCTIONS:<ul><li>Provide excellent customer service to prospective students throughout the full admission recruitment process</li><li>Meet daily expectations for outbound dials, set campus consultations</li><li>Meet with prospective students to counsel on completing Admissions requirements, discusses academic programs, admission options, and financial aid opportunities and conducts campus tours.</li><li>Meet/exceed Admission benchmark goals</li><li>Availability to work evening shifts and a rotating Saturday shift as needed</li><li>Follow up with prospects and applicants by phone and written correspondence.</li><li>Plan and coordinate on-campus Information Sessions and Open Houses for prospective students</li><li>Regularly attends the school department staff meetings</li><li>Assist new and continuing students with registration process</li><li>Follow up with admitted/current students to ensure they maintain part-time/full-time status</li><li>Liaise with corresponding departments to support the admissions team</li><li>Ensure students meet with Faculty Advisors to outline program completion plans</li><li>Track and document all communication with Inquiries, applications and students through Salesforce and Campus Vue</li><li>Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.</li><li>Perform other duties as assigned.</li></ul>Is regular attendance an essential function?&nbsp; ☒ Yes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ NoESSENTIAL KNOWLEDGE, SKILLS and ABILITIES:Knowledge:<ul><li>Sales Expertise: Proficient in sales and account management.</li><li>Program Knowledge: Familiarity with CFP, HD, SOE programs, and state licensure requirements.</li></ul>Skills:<ul><li>Consultative Approach: Skilled in addressing concerns and assisting with enrollment decisions.</li><li>Communication Skills: Excellent written and verbal communication.</li></ul>Abilities:<ul><li>Goal-Oriented: Accountable for meeting monthly goals and performance expectations.</li><li>Relationship Building: Effective in establishing rapport with prospective students.</li><li>Time Management: Strong organizational and multi-tasking abilities.</li><li>Independent and Collaborative: Capable of working both independently and collaboratively in a fast-paced environment.</li></ul>PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES:Knowledge:<ul><li>Non-Traditional Students: Experience with non-traditional student populations.</li><li>Credentialing Information: Knowledge about credential program information and school credentialing requirements.</li><li>Industry Knowledge: Familiarity with the education sector.</li></ul>Skills:<ul><li>Professional Interaction: Skilled in networking and group presentations.</li><li>Inquiry Management: Effective in generating and following up on inquiries.</li><li>Public Speaking: Excellent presentation skills.</li></ul>Abilities:<ul><li>Self-Motivated: Goal-oriented and proactive in recruiting students.</li><li>Event Coordination: Proficient in planning logistics and coordinating events.</li><li>Consistent Performance: Proven track record of consistent results.</li><li>Admissions Guidance: Experienced in enrollment and academic advising.</li><li>Positive Attitude: Promotes a healthy work environment.</li><li>Travel and Flexibility: Willing to travel and work flexible hours, including evenings and weekends.</li></ul>POSITION QUALIFICATIONS:<ul><li>Education: Bachelor’s degree or equivalent years of related experience required</li><li>Experience: Minimum of 1 year of college admissions, recruitment or sales required; non-traditional higher education recruitment or sales experience preferred.</li></ul>TYPICAL WORKING CONDITIONS<ul><li>Office environment; typically, 70 degrees</li><li>Noise level is usually quiet to moderately noisy while in the office</li></ul>EQUIPMENT USED:<ul><li>Computer/Laptop</li></ul><ul><li>Telephone</li><li>Copier, scanner and fax machines</li></ul>ESSENTIAL PHYSICAL &amp; MENTAL TASKS: (Check all that apply):Physical Demands: ☒ Standing&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Lifting:&nbsp; 10 Lbs.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Pushing/Pulling&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Driving☐ Walking&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Carrying&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Hearing&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Speaking☐ Reaching&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Writing &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Squatting/Kneeling&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Seeing☐ Climbing&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Pushing&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Other:&nbsp; TypingPhysical Environment - Exposed to:&nbsp; ☒ Noise&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Heat/Cold&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Fumes/Gases&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Human Tissue/Fluids☐ Chemicals&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Carcinogens&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Dirt&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Animal Tissue/Fluids☐ Toxic Chemicals&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Radiation&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐Other:&nbsp;☐ Biohazardous MaterialMental Demands:&nbsp; ☒ Reading&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Frequent Interruptions&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Periods of Concentrated Attention&nbsp;&nbsp;&nbsp;☒ Detailed Work&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Irregular Work Schedule&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Frequent Contact with People☒ Frequent Deadlines&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐Other:&nbsp;☒ Multiple Concurrent TasksTRAVEL: (% of total time): Up to 5% of total timeENVIRONMENTAL CONDITIONS:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job:&nbsp;The noise level in the work environment is usually quite to moderately noisy while in the office.&nbsp; The office temperature is about 70 degrees.DECISION MAKING:The position is governed by the policies of Pacific Oaks, along with established procedures for the department.CONTACT RESPONSIBILITIES:Routine exchange or presentation of information.Responsible for demonstrating professionalism and leadership in resolving conflicts with students and employees.&nbsp; Recommends alternative approaches to solve problems and conflicts.&nbsp;FINANCIAL RESPONSIBILITY:This position does not require the management of budgets, but it is required to follow Pacific Oaks policies for purchasing and budget approvals.Compensation &amp; BenefitsThis opportunity is budgeted at $20.00-21.50 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.pacificoaks.edu/about/careers-pacific-oaks/" target="_blank">https://www.pacificoaks.edu/about/careers-pacific-oaks/</a>Pacific Oaks is an Equal Opportunity Employer.Pacific Oaks participates in E-Verify and verifies identity and employment eligibility of all persons hired. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Pacific Oaks offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.

Pacific Oaks Children’s School

Enrollment Counselor

Come care with us at American Career College! As a Surgical technologist faculty member for a certified Great Place to Work, you will&nbsp;guide our surgical tech students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. At American Career College you will have the opportunity to share your success story with the next generation of surgical technologists!You will make an impact by:&nbsp; <ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students.</li><li>Demonstrating enthusiasm for teaching, the teaching/learning process, and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Improving class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities.</li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation.</li><li>Assess student knowledge and skill level to ensure safety and optimal care for patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul>Your Experience Includes:&nbsp; <ul><li>Three (3) years of occupational (i.e. practical) experience in the subject field in which they teach.</li><li>Within the last five years, at least three years of operating room experience or teaching in the field, or a combination of the two before hire date.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>At least an associate degree with the appropriate coursework in the subject required.</li><li>Must be a graduate from a program accredited by an agency recognized by the U.S. Secretary of Education or the Council for Higher Education Accreditation (CHEA) in the specialty field or the subject area in which they teach.</li><li>Preferred: Bachelor’s degree in the healthcare field.</li><li>Current Certified Surgical Technologist (CST) credential.</li></ul>

American Career College

Full Time Surgical Technologist Instructor

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!NEUTRONNeutron is a medium lift launch vehicle capable of delivering the mega constellations of tomorrow, high assurance payloads, and human spaceflight. As a highly reusable launch platform, Neutron will deliver a highly cost-effective and reliable launch solution leveraging Rocket Lab’s proven execution history with the Electron program. If you’re interested in joining a high performing team, pushing the boundaries with a clean sheet development of re-usable liquid launch vehicle, this is your opportunity!SENIOR MANUFACTURING ENGINEER - PROPULSIONBased out of Rocket Lab's Headquarters for Long Beach, CA the Senior Manufacturing Engineer - Propulsion is responsible for the machining development of new products and product revisions as related to both Rutherford and Archimedes engines. You will support the Director of Manufacturing Engineering and Production organization, with deliverables required for internal leadership, board of directors, and investors.WHAT YOU’LL GET TO DO:<ul><li>Contribute to design reviews acting as an expert in design for manufacture, design for machining, productivity, quality control, etc.</li><li>Select, procure, and install machine shop equipment along with developing maintenance/calibration plans.</li><li>Develop machining capability in-house for the Archimedes components and implement rapid iterations.</li><li>Design, develop, and implement tooling and equipment for use in a production environment where appropriate to improve quality, delivery and/or cost performance.</li><li>Responsible for continuous improvement and cost reduction projects belonging to the fabrication department.</li><li>Collaborate with other Rocket Lab machine shops for general alignment, capability, and support.</li></ul>QUALIFICATIONS YOU’LL BRING AS A SENIOR MANUFACTURING ENGINEER - PROPULSION:<ul><li>Bachelor’s degree in mechanical, aerospace, or manufacturing engineering</li><li>8+ years of experience with large composite, sheet metal, welded and/or fabricated assemblies</li><li>Knowledge of large structural welding and processes (such as GTAW, LBW)</li><li>Experience with machining and fabrication</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Experience with design, testing and development in welded structures</li><li>Experience contributing to and steering design reviews and provide technical expertise in support of design for manufacture, test, and assembly</li><li>Well versed in GD&amp;T and inspection methods</li><li>Working experience with capacity modeling, process mapping, Lean/Six Sigma and value stream mapping</li><li>Experience with 3D CAD software and tooling design</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing &nbsp;</li><li>Must be physically able to commute to buildings&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise</li></ul>Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one component of our total rewards package at Rocket Lab.&nbsp; Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO &amp; a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.Base Pay Range (CA Only)$115,000—$135,000 USDWHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

Senior Manufacturing Engineer - Propulsion

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!SPACE SYSTEMSRocket Lab’s Space Systems team is responsible for every satellite and satellite component made by Rocket Lab: from complete satellites destined for missions to the Moon and Mars, to the individual components and subsystems that make up a satellite like solar panels, flight software, reaction wheels and star trackers, separation systems, radios, and more. Our Space Systems team is made up of engineers, technicians, and designers who design, create, and put together our own satellites for missions across the commercial, government, and defense sectors, or who build and assemble satellite hardware and software that supports other satellite missions.PRINCIPAL SOFTWARE SECURITY ENGINEER&nbsp;Based out of Rocket Lab's site in Long Beach, CA, the&nbsp;Principal Software Security Engineer at Rocket Lab will be responsible for the development of secure software architectures embedded in our space vehicles, space payloads, and ground systems.&nbsp; Initially, you will work on the company’s most advanced satellite system serving the national security communications needs of the United States.&nbsp; You will work directly with program leadership as a key member of the software development management team to drive cyber security principles and features into all aspects of the program.&nbsp; You will interact with company cybersecurity management to develop processes that persist and improve how we build space systems at Rocket Lab.WHAT YOU’LL GET TO DO:<ul><li>Design security into Rocket Lab’s flight software suite and program ground and enterprise software</li><li>Work with Rocket Lab’s cybersecurity management team to assess security vulnerabilities, identify mitigation strategies, develop cybersecurity processes that apply across many programs, and document our progress for our customer and internal users.</li><li>Lead the program cybersecurity testing activities, including developing plans for vulnerability scanning, penetration testing, and encryption testing.</li><li>Work with Rocket Lab’s mission partners to synchronize designs, processes, and documentation to meet customer requirements.</li><li>Make recommendations on cybersecurity processes and implementation to ensure project objectives are set and roles of team members are clear.</li><li>Proactively manage and communicate risks and issues related to cybersecurity vulnerability, satellite system functionality, and cybersecurity documentation,</li><li>Recommend solutions to conflicts between multiple teams/functions caused by security and cybersecurity.</li><li>Communicate project progress frequently and effectively to staff and executive levels and work effectively within organization to evaluate development and test results.</li></ul>YOU’LL BRING THESE QUALIFICATIONS<ul><li>15+ years of experience with software development</li><li>7+ years of direct experience in cybersecurity implementation, operations, and documentation</li><li>Bachelor’s degree in computer science or equivalent software development experience and education through alternative pathways such as military training programs</li><li>Demonstrated capabilities in software development for secure applications, preferably for embedded hardware</li><li>Working knowledge of risk management frameworks</li><li>Willingness to own, lead, and learn across disciplines</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Experience with DoD and/or NASA programs</li><li>Ability to be broadly focused, while paying attention to detail and concurrently managing multiple efforts</li><li>Ability to work effectively with all levels of the organization, including engineering staff, program leadership, and technical group management</li><li>Strong conflict resolution, negotiation, and influence skills</li><li>Ability to work in fast-paced, changing, and ambiguous environments</li><li>Secret security clearance</li><li>Experience managing teams</li><li>CISSP Certification or equivalent</li><li>Ability to obtain TS/SCI security clearance</li></ul>ADDITIONAL REQUIREMENTS:Travel between Rocket Lab sites in Long Beach, CA and Denver, CO and to customer sites in CA, the Washington, DC area, and Integration and Launch sites will be required at about 20% time.&nbsp;WHAT TO EXPECTWe’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one component of our total rewards package at Rocket Lab.&nbsp; Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO &amp; a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.Base Pay Range (CA Only)$155,000—$255,000 USDWHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Principal Software Security Engineer - SC

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!NEUTRONNeutron is a medium lift launch vehicle capable of delivering the mega constellations of tomorrow, high assurance payloads, and human spaceflight. As a highly reusable launch platform, Neutron will deliver a highly cost-effective and reliable launch solution leveraging Rocket Lab’s proven execution history with the Electron program. If you’re interested in joining a high performing team, pushing the boundaries with a clean sheet development of re-usable liquid launch vehicle, this is your opportunity!ADDITIVE MANUFACTURING ENGINEER II-&nbsp; HYBRID (CNC/DED)Based at Rocket Lab's headquarters in Long Beach, California the Additive Manufacturing Engineer II is responsible for supporting the development of various Additive technologies (DED, Hybrid Solutions focused with exposure to L-PBF) with various alloys. This role will support all Additive processes involved with the Rutherford &amp; Archimedes engines. You will support the Additive Manufacturing production and development organization, with deliverables required for internal leadership, board of directors, and investors.WHAT YOU’LL GET TO DO:Process Development:<ul><li>Develop printing parameters for various metallic alloys using a variety of printing methods (Mainly DED focused, with exposure to L-PBF).</li><li>Create new and improve existing print programs.</li><li>Provide engineering support for the day to day Additive Manufacturing operations.</li><li>Work closely with downstream support functions to ensure print geometries are can be effectively post processed.</li></ul>Design for Additive Manufacturing:<ul><li>Ability to provide critical feedback during the DfAM process.</li><li>Work closely with Design &amp; Manufacturing Engineers to design for specific types of Additive Manufacturing. Effectively communicate why specific aspects of DfAM are necessary.</li></ul>YOU’LL BRING THESE QUALIFICATIONS:<ul><li>Bachelor’s Degree in mechanical, aerospace, manufacturing engineering, or equivalent.</li><li>5+ years of professional experience with metal Additive Manufacturing on DED systems.</li><li>Firm understanding of DfAM fundamentals.</li><li>Experience modeling in Siemens NX or SolidWorks.</li><li>5-Axis CAM Experience.</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>CNC Machining and programming experience.</li><li>Experience with LPBF Additive Manufacturing of metallic materials</li><li>Master’s Degree in Material Science, Additive Manufacturing or equivalent.</li><li>Proficient in Additive focused software such as Materialise Magics or 3DXpert / Amphion Suite</li><li>8+ years experience in Additive Manufacturing process development.</li><li>Strong Additive simulation experience</li><li>Ability to create and deliver accurate and concise presentations for design, manufacturing, and quality.</li><li>Capable of solving complex problems with little to no supervision in a timely manner.</li><li>A strong work ethic and capable of performing under pressure</li><li>Strong ability to provide and clearly articulate technical direction</li></ul>ADDITIONAL REQUIREMENTS:&nbsp;<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.&nbsp;&nbsp;&nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.&nbsp;&nbsp;</li><li>Must be physically able to commute to buildings&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise.&nbsp;</li><li>Availability to work long hours and weekends as needed based on test and launch schedules.&nbsp;</li></ul>Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one component of our total rewards package at Rocket Lab.&nbsp; Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO &amp; a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.Base Pay Range (CA Only)$95,000—$115,000 USDWHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Additive Manufacturing Engineer II - Hybrid (CNC/DED)

Salary Range:&nbsp;&nbsp;$50,216.00&nbsp;(Min.) -&nbsp;$62,770.00&nbsp;(Mid.) -&nbsp;$75,324.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Customer Solution Center (CSC) Representative II has advanced knowledge of healthcare and various managed care product lines, including Medi-Cal, PASC, L.A. Care Covered/Cal Medi-Connect and is proficient in medical terminology. The position responsibilities include duties such as: assist supporting queues and management with projects as needed (e.g. provide informative feedback on desktop procedures, follow-up on member inquiries, CSC Representative shadowing etc.), acting as back-up support to Call Center Leads. This position handles inbound and outbound interactions involving member eligibility verification, general provider inquiries, claim status (pre-payment), &nbsp;general program and administration questions for all lines of business including direct member request for I.D cards and Primary Care Physician (PCP) changes, triages calls to appropriate units or outside entities and processes payments for L.A. Care Covered members. All interactions are documented in system of record.<h4>Duties</h4> Answers incoming calls for all product lines from members, potential members, providers and advocates. Handles and resolves member issues, assists members in connecting with internal units or external parties such as Plan Partners, Primary Care Physician (PCP) offices, pharmacists, etc. Provides essential information to members regarding access to care issues, coordination of care issues, benefits, Evidence of Coverage (EOC), Member Handbook, etc. Assists providers in using the Interactive Voice Response (IVR) web portal and verifying member eligibility. Documents all calls via the member data base systems. (QMEIS). Ensures department compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations relating to protection of personal history information. Troubleshoots and directs calls to the appropriate departments or outside entities. (60%)Processes payments for L.A. Care Covered members. (15%)&nbsp;Supports robocall and ad-hoc member outreach activities as determined by business need. (15%)Performs other duties as assigned. (10%)<h4>Duties Continued</h4><h4>Education Required</h4>High School Diploma/or High School Equivalency Certificate<h4>Education Preferred</h4><h4>Experience</h4>Required: At least 1 year of customer service call center experience in a healthcare environment.&nbsp;Data entry experience with ability to type a minimum of 40 wpm.&nbsp;Ability to answer a high volume of calls; previous ACD experience preferred.&nbsp;Preferred: &nbsp; Managed care or health plan experience.<h4>Skills</h4>Required: Knowledge of medical terminology.Good understanding of service to the disadvantaged population, seniors and or people with chronic conditions or disabilities.&nbsp;Must be a quick learner, excellent team player and customer service oriented.&nbsp;Preferred: Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>L.A. Care Health Plan Call Center is available 24 hours a day, 7 days a week, including holidays. Call Center work shifts are assigned based on business need and may include, but not be limited to, evenings, weekends and holidays.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul>

Customer Solution Center Service Representative II

<h2>Job Summary</h2>Getty Publications is seeking a full-time Administrative Assistant to join the staff of its Editorial department. We produce a wide range of high-quality illustrated art books, including exhibition catalogues, collections-based titles, academic monographs, trade titles, and children’s books, for both print and digital formats.Our award-winning books result from or complement the work of the J. Paul Getty Museum, the Getty Conservation Institute, the Getty Research Institute, and the Getty Foundation. The approximately 35 titles published each year cover the fields of art, photography, archaeology, architecture, conservation, and the humanities for both the general public and specialists.Getty Publications offers a collegial and collaborative environment where work-life balance is prioritized. Staff members can participate in community service and serve on committees on diversity, equity, accessibility, and inclusion (DEAI), sustainability, and mentorship and community building.The Administrative Assistant provides a range of administrative support, including requisitioning letters of agreement with authors, freelancers, and other vendors and tracking them through Getty’s financial system; communicating with internal and external collaborators; making travel arrangements; and preparing expense reports. You will be an integral member of the Editorial department and will also interact with Procurement and Contracts, Sales and Marketing, Curatorial, Rights and Reproductions, Getty Digital, and other departments across the Getty.This job will be based in our offices at the Getty Center in Los Angeles. It will begin in the office full-time, and the opportunity to request a telework schedule may be available after an initial period of training and orientation, subject to discussion with and approval by your supervisor.<h2>Major Job Responsibilities</h2><ul><li>Drafts and requisitions letters of agreement and purchase orders for editorial freelancers and authors using Getty’s financial systems, working closely with the Procurement and Finance departments.</li><li>Researches and gathers data for project-related spreadsheets/reports.</li><li>Stays up-to-date on organizational policies and procedures, and shares updates with department staff.</li><li>Monitors manuscript submissions.</li><li>Helps develop and maintain department schedule of projects and updates to departmental databases.</li><li>Schedules a variety of departmental meetings, balancing competing requests and multiple scheduling priorities.</li><li>Makes travel arrangements for supervisor, department, and/or project teams as needed.</li><li>Prepares and submits expense reports.</li><li>Tracks and monitors budget expenditures and reports on variances.</li><li>Helps to onboard interns and new staff.</li><li>Manages and accesses sensitive information, including email and other electronic information.</li><li>Performs other duties and responsibilities as assigned.</li></ul><h2>Qualifications</h2><ul><li>High school diploma/GED; Bachelor's degree preferred</li><li>Minimum 3-4 years related experience</li></ul><h2>Knowledge, Skills and Abilities</h2><ul><li>Proficient computer skills and demonstrated experience with office software (particularly Microsoft Word and Excel) and email applications (Microsoft Outlook).</li><li>Ability to follow through and complete assigned tasks.</li><li>Strong verbal and written communication skills.</li><li>Ability to develop and maintain effective working relationships with individuals at all levels of the organization as well as external contacts.</li><li>Ability to exercise high level of discretion and sound judgment.</li><li>Ability to effectively prioritize assignments and collaborate with others.</li></ul>

The J. Paul Getty Trust

Administrative Assistant, Publications Editorial

<h2>Job Summary</h2>Working under supervision of the E-Commerce Manager, the E-Commerce Coordinator supports day-to-day operations of the Getty e-commerce retail and wholesale websites.<h2>Major Job Responsibilities</h2><ul><li>Provide support for Getty's two e-commerce sites: direct retail and wholesale</li><li>Oversee third-party fulfillment by maintaining inventory levels and product assortments</li><li>Assist with day-to-day site maintenance and content changes</li><li>Coordinate project list for all e-commerce development projects</li><li>Coordinate workflow by setting schedules and priorities for projects</li><li>Monitor and report on project progress</li><li>Support website metric analysis by running reports for manager as necessary</li><li>Generate daily and monthly sales reports</li><li>Responsible for new product creation and ensuring accuracy of all product information on the sites</li><li>Assist with maintaining inventory accuracy for online location</li><li>Assist in gathering new product information from buyers</li><li>Coordinate product photography</li><li>Assist in the development and merchandise strategy for the online store</li><li>Provide expertise and direction for the web fulfillment team on a daily basis as needed, including instructions for orders that require special handling and assisting with fulfillment as needed</li><li>As the primary customer contact for online-related inquiries, demonstrate excellent customer service skills via phone and e-mail</li><li>Provide support and follow-up for orders with risk assessment</li><li>Maintain a calendar of e-blasts and other tools to routinely perpetuate and grow business</li><li>Will be cross-trained in other areas of retail operations</li><li>May be required to work weekends and holidays</li></ul><h2>Qualifications</h2><ul><li>High school diploma/GED; Bachelor's degree preferred</li><li>Minimum 3-4 years related experience</li></ul><h2>Knowledge, Skills and Abilities</h2><ul><li>An ideal candidate will have project management experience with a solid background in the planning, prioritization, and execution of online projects</li><li>Demonstrated success in following through and completing projects</li><li>Excellent organizational skills and attention to detail</li><li>Ability to deal with ambiguity and a changing environment</li><li>Ability to handle multiple projects and deadlines concurrently</li><li>Must be able to work independently as well as collaboratively with supervision</li><li>Experience with web analytics tools like Google Analytics</li><li>E-commerce experience in a non-profit environment (especially a museum setting) is preferred</li><li>Must have excellent communication skills and interpersonal skills to work with staff, the public, and others outside the organization</li><li>Demonstrate creativity in merchandising and marketing the online store</li><li>Familiarity with word processing and spreadsheet software (Word &amp; Excel)</li><li>Working knowledge of Photoshop and experience creating basic web graphics such as banners is preferred</li><li>Experience with digital photography and product photography is preferred</li></ul>

612 Jobs in Torrance, CA, USA