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Initial Posting Date: 10/23/2024Application Deadline:11/13/2024Agency:Oregon Health AuthoritySalary Range:$4,741 - $7,170Position Type:EmployeePosition Title:Desktop Support Technician - ISS4Job Description:PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.The job application, resume, and a cover letter are required for this posting and should address the skills in this section clearly. Applications without the required documentation will not move forward in the selection process.The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority in helping Oregonians achieve health, well-being, and independence.The Oregon Health Authority has a fantastic opportunity for a Desktop Support Technician to join an excellent team and work to advance their IT career.&nbsp;The Oregon Health Authority is committed to: <ul><li>Eliminating health inequities in Oregon by 2030</li><li>Becoming an anti-racist organization</li><li>Developing and promoting culturally and linguistically appropriate programs, and</li><li>Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.</li><li>Click here to learn more about OHA’s mission, vision and core values.</li></ul>This is a full-time permanent opportunity for anyone to apply. This is a classified position and is represented by a union.What you will do! Provide primary day-to-day support to OHA/ODHS staff located in Salem, Dallas, McMinnville, and Woodburn, OR - for the maintenance, repair and use of personal computers and information systems.&nbsp; Tickets for work performed are entered into the unit’s ticket tracking system known as CA.&nbsp; This includes support for local area networks, servers, wide area network infrastructure, and common and standardized software. IT business processes that are adhered to in performing day-to-day support includes incident management, change management, asset management, configuration management and other applicable IT service management functions.&nbsp; May provide secondary/backup support to other ODHS/OHA staff and partners in other parts of the state as needed.&nbsp; During down times will provide back up to help resolve service tickets or take phone calls for the OIS Service Desk.What's in it for you?<ul><li>Medical, vision, and dental benefits</li><li>11 paid holidays</li><li>8 hours of vacation per month</li><li>8 hours of sick leave per month, eligible to be used as accrued.</li><li>24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.</li><li>Pension and retirement programs&nbsp;</li><li>Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)</li><li>Continuous growth and development opportunities</li><li>Opportunities to serve your community and make an impact through meaningful work.</li><li>A healthy work/life balance, including fulltime remote options as well.</li></ul>What we are looking for:MINIMUM QUALIFICATIONS: MINIMUM QUALIFICATIONS: Information Systems Specialist 4 (a) Three (3) years of information systems experience in: (Direct Customer IT Support and Repair); OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND one (1) year of information systems experience in: (Direct Customer IT Support and Repair). Working Conditions<ul><li>This position works in a standard open office environment with cubicles with significant use of a computer and video conferencing.</li><li>Communicates to customers using email, chat, phone and in person.</li><li>May occasionally be exposed to difficult situations requiring diplomacy and de-escalation strategies.</li><li>Overtime may be required.</li><li>At times, weekend and evening work may be necessary.</li><li>Position may require periodic travel throughout the state.</li><li>Requires lifting equipment up to 40lbs and long periods of time standing, crouching, bending, reaching and work under desk surfaces.</li></ul><ul><li>Position requires maintenance of tight deadlines and close coordination of many tasks.</li><li>Deadlines and department requirements may create stressful situations.</li><li>Employee may be required to use a state vehicle to conduct business.</li><li>Driving is an essential function of this position; you will be required to use a vehicle to conduct business and must maintain a current, valid driver's license. Position requires periodic travel throughout the state.</li></ul>Desired Attributes: Regarding CJIS:<ul><li>Ability to be cleared by the FBI Criminal Justice Information Services (CJIS) and Oregon State Police through a fingerprint-based criminal background check for access to criminal justice information (CJI).</li><li>Must be able to pass CJIS training and testing to CJIS Level 4 rating.</li><li>Requires a successful OHA background check, including a fingerprint-based national background check and abuse/neglect checks. </li></ul>An Effective Field Services Technician Must Possess the Following Skills &amp; Experience:<ul><li>Establish and maintain professional, collaborative relationships with all contacts, contributing to a positive, respectful, and productive work environment.</li><li>Maintain regular and punctual attendance.</li></ul>Special Requirements:<ul><li>Strong customer service ethic, analytical skills, and communication skills (listening, interpersonal, written, and verbal).</li><li>Excellent time management skills.</li><li>Proficient in MS Office 365 (Word, Excel, Outlook, PowerPoint) and Windows.</li><li>Thorough understanding of desktop computers, local and wide area networks, and general IT operations.</li><li>Efficiently organize work and exercise independent judgment in decision-making.</li><li>Ability to manage multiple tasks with strong administrative and organizational skills.</li><li>Crawl under tables and desks, use various keyboard and mouse setups and perform repetitious tasks of breaking down and setting up computer systems.</li><li>Maintain a valid driver's license and acceptable driving record or provide an acceptable alternative method of transportation.</li></ul>How to Apply<ul><li>Complete the online application</li><li>Complete questionnaire</li><li>Attach a resume</li><li>Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required and preferred skills.</li></ul>Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the career worklet.To apply as a job rotation/developmental candidate, you must be currently employed by the State of Oregon (this includes regular status employees, who have completed trial service, as well as limited duration employees).Help Your Application Rise to the Top!Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).<ul><li>This posting closes at 11:59 PM on the close date listed.</li><li>Workday will timeout after 15 minutes of inactivity.</li><li>Workday performs best in Google Chrome.</li><li>You must have a valid email address to apply.</li><li>Check both your email and Workday account for updates regarding this recruitment.</li><li>Please print or save a copy of this announcement. You will not have access to it once the posting closes.</li></ul>Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project homepage.Questions/Need Help?If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Uma Abdullahi at <a href="mailto:Umulkher.Abdullahi@oha.oregon.gov" target="_blank">Umulkher.Abdullahi@oha.oregon.gov</a>&nbsp;&nbsp;TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.Additional Information<ul><li>Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply.</li><li>Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check.&nbsp; The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Visa Sponsorship: We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.</li><li>Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.</li></ul>Affirmative Action and Equal OpportunityThe Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.Agency – OHAAOOISMore information about the Office of Information Services and current job opportunities can be found at &nbsp;<a href="https://www.oregon.gov/oha/FOD/OIS/" target="_blank">https://www.oregon.gov/oha/FOD/OIS/</a>”?

Oregon Health Authority

Desktop Support Technician - ISS4

<h4>Summary</h4>About the Position: Position(s) located at Pinckney Elementary School, Ft. Jackson, South Carolina Learn more about this agency <h4>Duties</h4><ul><li>Distributing/collecting testing materials as needed by students</li><li>Grading/providing testing results using identified scoring techniques</li><li>Monitoring students during various phases of school day</li><li>Preparing instructional materials related to classroom lessons</li><li>Providing tutoring to students in all subject areas</li><li>Accompanying/supervising students on field trips</li></ul><h4>Requirements</h4><h4> Conditions of Employment</h4><ul><li>Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Requirement.</li><li>Proof of U.S. Citizenship required.</li><li>Direct deposit of pay is required.</li><li>One year trial or probationary period may be required.</li><li>Appointment subject to a suitability/fitness determination, as determined by a background investigation.</li><li>One year supervisory probation period may be required.</li><li>This position requires a Tier 1 (T1) investigation with Childcare Checks since its duties require interaction with children and youth under the age of eighteen (18) years of age.</li></ul><h4> Qualifications</h4>Who May Apply: U.S. Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application .Experience required: To qualify based on experience, your resume must describe at least one year of experience which prepared you to do the work in this job. General experience is defined as: progressively responsible clerical, office or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of an Educational Aide. Education Substitution: Some federal jobs allow you to substitute your education for the required experience above in order to qualify. For this job, you may qualify if your education meets the definitions below: 1) Qualifying based on education alone: Education may be substituted for general experience with 2 years (60 semester hours) of education above high school. 2) Qualifying based on a combination of education and general experience: A combination of education and general experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of qualifying experience by 12. Then divide your semester hours of undergraduate education by 60. Add the 2 percentages. Note: For the purpose of qualifications, 1 full year of undergraduate education is equivalent to 30 semester hours. You will be evaluated on the basis of your level of competency in the following areas: <ul><li>Communications and Media</li><li>Standards</li><li>Teaching Others</li></ul><h4>Education</h4>FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: <a href="http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html" target="_blank">http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-…</a> <h4>Additional information</h4><ul><li>Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.</li><li>Salary includes applicable locality pay or Local Market Supplement.</li><li>Multiple positions may be filled from this announcement.</li><li>Applicants with a disability who need a reasonable accommodation for any part of the application or hiring process should notify David Walton <a href="mailto:ra@dodea.edu" target="_blank">ra@dodea.edu</a></li><li>This position is covered by the FEASR Non-Pro bargaining unit.</li></ul> Read more <ul><li> A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.</li></ul><h4>How You Will Be Evaluated</h4>You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. Basis for Rating - To compete with U.S. Citizens: Qualified candidates will be ranked based on their level of experience. Applicants with veterans' preference are listed ahead of applicants with no preference with the same ratings. Points will be added to an applicant's score if entitled to preference.

Department of Defense Education Activity

Educational Aide

<h4>Digital Media Producer - Gies College of Business</h4><h4>Teaching and Learning </h4> <h4>Job Summary</h4>The Digital Media Team is responsible for translating faculty expertise and course learning objectives into high-quality media content for asynchronous delivery. This role partners with Gies faculty, Learning Designers, and Graphics &amp; Motion Designers to produce instructional video content for Gies College of Business's online educational portfolio. Works closely with faculty members to facilitate a final, edited deliverable that adheres to branding and accessibility standards. Serve as an executive producer over assigned projects. Mentors junior co-producers and supervises hourly employees.Duties &amp; ResponsibilitiesInstructional Media Design<ul><li>Coordinate instructional media design projects from inception to completion, and maintain a large volume of media files and project tracking documents.</li><li>Responsible for the coordination between media production and instructional design.</li><li>Collaborate with faculty on storyboards, scripts, PowerPoint slides/Edit Decision Lists (multi-column scripts), and planning documents to facilitate effective integration of online learning content</li><li>Offer video-driven creative design suggestions that are part of the collaborative development of the course’s curriculum plan and syllabus</li></ul>Instructional Media Development<ul><li>Serve as lead producer on standard Teaching &amp; Learning developments, including new course development, course redesign, and curation of existing content.</li><li>Serve as lead producer or co-producer on specialized video projects outside of learning content, such as promotional videos, example reels, internal and faculty training videos, and other specialized projects as assigned.</li><li>Provide faculty with consultation and support around faculty-generated content such as home studio setups, simple field recordings, weekly course updates, self-service studio training, and basic video editing software</li></ul>Internal Support<ul><li>Provide guidance on essential, internal systems and processes of the Digital Media sub-unit that require limited ongoing attention. Based on sub-unit needs and at the guidance of the Senior Digital Media Manager</li><li>Assists in research on instructional media best practices, technologies and multimedia hardware/software to support teaching and learning.</li></ul>Supervision &amp; Coordination<ul><li>Supervise, mentor, and assign work to hourly Digital Media staff</li><li>Mentor assigned Associate Digital Media Producers and Assistant Digital Media Producers</li><li>Host bi-weekly one-on-one meetings with assigned hourly Digital Media staff</li></ul>Training<ul><li>Provide shadowing for newly hired DMPs, Associate DMPs, and Assistant DMPs</li><li>Lead the development and maintenance of internal and external process documentation</li><li>Lead the development of faculty-facing documentation related to development processes related to working with the Teaching &amp; Learning Digital Media sub-unit.</li></ul>Communication<ul><li>Follow course production schedules and deadlines set by development sub-unit and/or other members of leadership. Provide regular progress updates to direct supervisor; alert direct supervisor, Project Manager, and relevant sub-unit members of any anticipated or realized delays in production</li><li>Support short and long-term strategies for training programs related to best practices in media development.</li></ul>Other Duties<ul><li>Participate in professional development</li><li>Other duties as assigned</li></ul> <h4>Additional Physical Demands</h4>Physical Requirements: Movement and placement of production equipment requires the ability to lift up to 50 pounds. Field recordings and occasional live events may require the ability to stand and move around for extended periods of time.Minimum QualificationsMaster's degree in education, educational psychology, or the humanities such as history, political science, literature, journalism, communications, philosophy, media production, or a closely related field. AND Six (6) months of experience which included any of the following areas professional writing or editing, audiovisual design and/or production, design and/or production of evaluation tools, educational programming, curriculum development, or classroom teaching ORBaccalaureate degree in education, educational psychology, the humanities, media production, or a closely related field. AND Eighteen (18) months of experience which included any of the following areas professional writing or editing, audiovisual design and/or production, design and/or production of evaluation tools, educational programming, curriculum development, or classroom teachingPreferred QualificationsMaster's or terminal degree in media production or a related field Experience developing instructional media in a higher education environment; Experience using XML files to roundtrip projects between non-linear editing software and color correction software; Experience organizing, properly storing, and adhering to naming and folder hierarchy standards in a network server environment; Experience working in a milestone-driven media production environment; 1 year of supervisory experience. 3 years actively working in video production, including recording and editing; Experience recording in a studio and on location, including camera operation, lens selection, lighting design, and microphone placement/audio recording; Solid understanding of safety practices related to setting up cameras, lights, and other video production gear. Adobe Certified Professional in Digital Video Using Adobe Premiere ProKnowledge, Skills and Abilities • Advanced knowledge and proficiency with non-linear video editing software • Basic knowledge of still and motion graphics manipulation, including PowerPoint, lower thirds generation, and designing text natively in video editing software • Knowledge of setting up and shooting in a variety of locations with different environmental circumstances • The ability to troubleshoot technical issues and quickly resolve them or pivot to other solutions<h4>Appointment Information</h4>This is a 100% full-time Civil Service 3289 - Instructional Development Specialist position, appointed on a 12-month basis. The expected start date is as soon as possible after the search close date. Salary is competitive and commensurate with qualifications and experience while also considering internal equity. The budgeted salary range for the position is $58,000 to $64,000.&nbsp;Hybrid work options may be available for this position; however, must be available to be onsite at the University Illinois campus based on operational needs.&nbsp;The University of Illinois offers a wide variety of benefits, including paid leave and holidays:<a href="https://www.hr.uillinois.edu/benefits" target="_blank">https://www.hr.uillinois.edu/benefits</a> <a href="https://www.hr.uillinois.edu/leave" target="_blank">https://www.hr.uillinois.edu/leave</a> <a href="https://www.hr.uillinois.edu/leave/holidays" target="_blank">https://www.hr.uillinois.edu/leave/holidays</a>For more information about Gies Business, visit&nbsp;<a href="https://inside.giesbusiness.illinois.edu/work-at-gies&amp;nbsp" target="_blank">https://inside.giesbusiness.illinois.edu/work-at-gies&amp;nbsp</a>; For more information on Civil Service classifications, please visit the SUCSS web site at <a href="https://www.sucss.illinois.gov/pages/classspec/default.aspx" target="_blank">https://www.sucss.illinois.gov/pages/classspec/default.aspx</a>.<h4>Application Procedures &amp; Deadline Information</h4>Applications must be received by 6:00 pm (Central Time) on November 6, 2024. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through <a href="https://jobs.illinois.edu" target="_blank">https://jobs.illinois.edu</a> will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Linda Rice at <a href="mailto:lsrice@illinois.edu" target="_blank">lsrice@illinois.edu</a>. For questions regarding the application process, please contact 217-333-2137.For full consideration, please submit a cover letter, resume, and portfolio or demo reel with your application.&nbsp;The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility &amp; Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing <a href="mailto:accessibility@illinois.edu" target="_blank">accessibility@illinois.edu</a>.Requisition ID: 1025505 Job Category: Education &amp; Student Services Apply at: <a href="https://jobs.illinois.edu" target="_blank">https://jobs.illinois.edu</a>

University of Illinois Urbana-Champaign

Digital Media Producer - Gies College of Business

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. &nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.NA Sales Specialist - Cloud NativeJob DescriptionJob DescriptionDomain Sales Specialists are experts within a given solution, offering or product - who bring a technology background and think in solutions. They are responsible for leading pursuit in their assigned markets, regions and/or industries. Collaborates with and supports Account Managers and provides specialist expertise within the sales team. Drives proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities. May have named accounts allocated, cover a designated geography, or may be allocated to one high-potential, competitive attack account.&nbsp;Responsibilities:&nbsp;<ul><li>Develops long term sales pipeline to increase the company's market share in specialized area.</li><li>Use specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline in and drive pursuit in specialty area.</li><li>Build Go-To-Market Sales Plays with deep understanding of their assigned industry.</li><li>Develop and maintain C-Level relationships and use domain expertise to make SUSE a trusted advisor.</li><li>Provide support to the Account managers.</li><li>Set direction for business development and solution replication.</li><li>Creates and grows reference customers.</li><li>Sell complex products or solutions to customers on a partnership basis.</li><li>Develop and work with key System Integrators to develop joint GTM Sales Plays</li><li>May act as a dedicated resource to a few strategic accounts.</li><li>Establish a professional, working, and consultative, relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry.</li><li>Maintain and use overall cross-portfolio knowledge to support account leads with integration of solutions.</li><li>Contribute to enduring executive relationships that establish the company's consultative professionalism and promote its total solution capabilities.</li><li>Maintains expertise on IT at all levels - new applications, maintenance, typical budgets of the CIO's, typical objectives, measures, metrics.</li><li>Maintains broad market and competitor knowledge to ensure credibility with Customer Executives.</li></ul>Knowledge and Skills:&nbsp;<ul><li>Is considered a master in knowledge of products, solution or service offerings as well as competitor's offerings to be able to sell large, complex solutions.</li><li>Know strengths and weaknesses of key competitors in account and how to leverage this knowledge in the account.</li><li>Uses expertise specialty, consultative solution selling and business development skills to align the client's business needs with solution.</li><li>In-depth knowledge of client's business, organizational structure, business processes and financial structure.</li><li>Considerable knowledge of the customer's infrastructure and architecture.</li><li>Demonstrates leadership and initiative in successfully driving services sales in accounts - prospecting, negotiating and closing deals.</li><li>Demonstrates leadership and initiative in successfully driving full portfolio including hardware, software and services needed for the customer's requirements.</li><li>Strategic planning on a business development level; can build an effective business case reflecting the value of an appropriate strategy.</li><li>Balance strategic and tactical pursuits to optimize coverage and develop a predictable revenue stream.</li><li>Uses C-level engagement skills in collaboration with account leads to offer value-add solutions to the client.</li><li>Excellent project oversight skills.</li><li>Works with the account team to build an effective account plan and strategy to drive incremental revenue in the account.</li><li>Utilizes Siebel as an expert and accurately forecasts business.</li><li>Successful partner engagement experience.</li><li>Works effectively with our partners to drive additional revenue.</li><li>Understand and sells high value software solutions.</li><li>Demonstrates the ability to leverage the company's portfolio of products and services to change the playing field against our competition.</li><li>Understands the leverage of services as part of strategic portfolio of products.</li><li>Promotes services as part of all strategic opportunities.</li><li>Maintain knowledge of industry trends, associated solutions, and key partner/ISV solutions.</li></ul>JobSalesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>We are passionate about customers</li><li>We are respectful and inclusive</li><li>We are empowered and accountable</li><li>We are trustworthy and act with integrity</li><li>We are collaborative</li><li>We are SUSE!</li></ul>

SUSE

NA Sales Specialist - Cloud Native

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.&nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Project ManagerJob DescriptionThe RoleAs a Project Manager you will be responsible for the coordination and management of Professional Services delivery projects. This can take the form of oversight across a portfolio of smaller engagements, or hands-on and in-depth management of more strategic engagements, as the market demands. You will build positive relationships with customers and drive customer satisfaction, whilst aligning with all relevant members of the SUSE team including Technical Consultants and Sales teams – communicating effectively with internal and external Stakeholders at all levels. Additionally, you will need to have a good understanding of industry-standard best practices for a professional services organization and will play an integral part in implementing or improving processes and contributing your expertise to shaping the future growth of the Professional Services function in SUSE.&nbsp;&nbsp;The primary responsibility of this position is tomanage Professional Services projects from start to finish, overseeing all phases of the project, building customer relationships, and managing customer satisfaction.This will support business growth in line with our ambitious objectives and company culture.&nbsp;Focus Areas<ul><li>Act as main point of contact for customers during their Professional Services engagements</li><li>Plan, schedule, staff, and monitor the activities outlined in the Statement of Work</li><li>Determine, monitor, and review all project economics to include costs, operational budgets, staffing requirements, resources, and risks</li><li>Prepare and provide customer status updates throughout the duration of the engagement</li><li>Contribute to the Forecast process with timely project updates</li><li>Provide expertise on best practices for project delivery</li><li>Develop relationships with the customer</li><li>Control project requirements, scope, and change requests</li><li>Communicate and enforce delivery policies and procedures</li><li>Manage customer satisfaction and escalate issues in a timely manner</li><li>Comply with company processes and guidelines and adapt to the changing needs of the business</li><li>Be able to articulate the key values of SUSE products, solutions, and strategy</li></ul>Preferred Experience &amp; SkillsMust Have:<ul><li>Experience with coordinating the delivery of technical projects, including management of a dynamic portfolio of engagements which are ongoing simultaneously</li><li>Certification or equivalent experience in managing projects using Agile methodologies</li><li>Clear written and verbal communication skills, able to interact with stakeholders at all levels</li><li>Used to working internationally - with customers &amp; colleagues in a variety of countries</li><li>Proven ability to problem solve creatively</li><li>Skilled in time management</li><li>Skilled in conflict resolution</li><li>Highly Organized</li></ul>Nice to have:&nbsp;<ul><li>Experience with Google Workspace</li><li>Awareness and understanding of the Open Source software industry</li><li>Background in working with software defined infrastructure platforms</li><li>High-level technical knowledge in one or more of the following areas: SUSE Rancher and/or Kubernetes based platforms, SUSE Linux Enterprise and/or Enterprise Linux Operating Systems</li></ul>Personal Attributes<ul><li>Willingness to question and challenge assumptions will be necessary</li><li>Dealing with ambiguity and being both resourceful and enterprising should be second nature to you</li><li>Ability to communicate timelines and expectations effectively&nbsp;</li><li>Great collaborator, able to work across your own team and wider groups, and to extract the best from the resources you work with</li><li>Organised mindset, bringing structure to your customer &amp; colleague interactions and reliability to your regular commitments, able to maintain clear records and produce valuable reports</li><li>Comfortable in a fast-paced environment in which change is constant – proven ability to be flexible and adaptive</li></ul>This position is subject to a background check(s), including criminal, credit, and/or employment references. The candidate is required to complete the background check(s) once an offer has been accepted. This will be conducted by SUSE’s external provider, where legally permitted.JobServicesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>We are passionate about customers</li><li>We are respectful and inclusive</li><li>We are empowered and accountable</li><li>We are trustworthy and act with integrity</li><li>We are collaborative</li><li>We are SUSE!</li></ul>

Project Manager

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. &nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Staff QA EngineerJob DescriptionAs a Staff QA Engineer, you will be part of leading a world-class engineering team. You will help improve the quality, performance, and resiliency of products across the Rancher portfolio through automation framework and test design. You must have experience with designing and improving test automation frameworks and test design, experience with DevOps practices and continuous integration pipelines. You must be a quick learner and be able to get up to speed with the latest Kubernetes and container technologies. You must be knowledgeable and passionate about quality and automation. You will develop comprehensive test frameworks and strive for automation coverage of key product features. You will push the envelope of the technology on multiple fronts and will be well versed in programming languages (preferably Go). Responsibilities<ul><li>Designs quality assurance and test processes for portions and subsystems of end-user applications</li><li>Analyze, design and create test scripts, coding, automation, and integration activities required based on general objectives and knowledge of overall architecture of product or solution.</li><li>Develop test frameworks, protocols, and documentation for assigned portions of applications; identify, debug, and create solutions for issues with code and integration into software architecture.</li><li>Serve as a technical SME in the areas of test automation frameworks and test design fundamentals in order to assist multiple teams with their test automation processes and align test automation approaches across product portfolios and teams</li><li>Collaborates and communicates with management, internal teams, and outsourced development partners regarding test status, project progress, and issue resolution.</li><li>Work closely with development teams to integrate testing into the development lifecycle.</li><li>Participate in daily stand-ups and work in an agile development environment.</li></ul>Preferred Experience &amp; Skills<ul><li>Typically 6-10 years experience</li><li>Experience with Kubernetes and Linux</li><li>Experience in building maintainable and well tested backend and UI test automation code</li><li>Fluency in languages like Go</li><li>Experience in DevOps process and CI/CD pipeline tools like Jenkins, Drone, Bamboo, etc.</li><li>Experience leading test projects and mentoring test teams</li><li>Extensive experience with multiple software quality assurance tools and processes.</li><li>Evaluating forms and processes for software testing and methodology, including writing and execution of test plans, debugging, and testing scripts and tools.</li><li>Excellent analytical and problem solving skills.</li><li>Experience in overall architecture and software design for products and solutions.</li><li>Excellent written and verbal communication skills; mastery in English and local language.</li><li>Ability to effectively communicate test architectures, design proposals and negotiate options at senior management levels.</li></ul>Personal Attributes<ul><li>Outstanding debugging, problem solving, and root cause analysis skills</li><li>Passionate about quality and well documented code and process</li><li>Ability to work cross functionally with all levels of engineers</li></ul>JobEngineeringWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>We are passionate about customers</li><li>We are respectful and inclusive</li><li>We are empowered and accountable</li><li>We are trustworthy and act with integrity</li><li>We are collaborative</li><li>We are SUSE!</li></ul>

Staff QA Engineer

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. &nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Product ManagerJob DescriptionSUSE is an Open Source software pioneer and market leader with a fast-paced, exciting environment at the leading edge of Enterprise Linux, Enterprise Container Management (ECM) Solutions, and Edge Computing.About Rancher Prime&nbsp; (Enterprise Container Management)SUSE’s Rancher Prime stacks offer a full spectrum container management solution covering Rancher, Harvester, Longhorn &amp; container security with Neuvector.Rancher is the industry’s most widely adopted full stack Kubernetes management platform.At SUSE, we pride ourselves in being able to revolutionize the Kubernetes Management space and radically simplify the adoption and operation of cloud native technologies; enabling organizations to build and run secure, scalable and reliable applications across public clouds, hybrid clouds and the edge.About the RoleEnterprise Container Management Product Managers have end to end responsibility for their products – developing the vision, advocating with internal teams, and communicating to the market. We are looking for an entrepreneurial individual to drive the definition, execution and management of product initiatives across the company. Someone who can relate to the technical &amp; executive audiences &amp; can zoom in and out of detail as needed to communicate effectively.As a Product Manager in the ECM business, you will drive the product strategy for the cloud native cluster management products in the ECM portfolio. Reporting into the Director of Product Management, in this role you will:<ul><li>Lead the strategy, vision, and go to market for our cloud native workload &amp; infrastructure management products</li><li>Translate market needs into product capabilities and directions &amp; present to key team members including the executive team.</li><li>Track upstream project roadmaps and ensure the product is aware of relevant updates and features.&nbsp;</li><li>Evaluate customer and market trends through customer interviews, workload analysis, partnerships, technology innovations, and competitive analysis as part of product planning.</li><li>Develop detailed understanding of customer use cases and deployment options.&nbsp;</li><li>Author detailed PR FAQ’s</li><li>Manage the product lifecycle from product definition to product release.</li><li>Serve as the product SME with partners, customers and other external audiences</li><li>Partner with marketing to provide positioning and messaging as well as contribute to GTM enablement. Provide pre-sales and post-sales support to Rancher sales teams.</li><li>Collaborate with Engineering, Solutions, Support, Sales and Partner teams on an ongoing basis.</li><li>Engage with Rancher and cloud native tooling users in online forums, Slack, meetups and conferences.</li></ul>You may be a good fit for the team if you have:&nbsp;<ul><li>Extensive product management experience with infrastructure, DevOps &amp; workload products</li><li>Technical understanding of enterprise DevOps environments, deployments and use cases.</li><li>Knowledge of technologies such as DevOps, GitOps, Cluster API, Provisioning</li><li>Comfortable with deep technical subjects and principals</li><li>Strong communications, presentation and interpersonal skills, both in physical and virtual settings across oceans and cultures</li><li>Self-motivated, able to handle ambiguity and work independently and in a team</li><li>Experience with open-source software development and culture</li></ul>JobMarketingWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>We are passionate about customers</li><li>We are respectful and inclusive</li><li>We are empowered and accountable</li><li>We are trustworthy and act with integrity</li><li>We are collaborative</li><li>We are SUSE!</li></ul>

Product Manager

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. &nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Senior Software EngineerJob DescriptionWe are looking for an experienced software engineer to help us improve and enhance project Harvester and Longhorn.Harvester is an open-source hyperconverged infrastructure (HCI) software. It's powered by cutting-edge cloud-native technologies like Kubernetes, KubeVirt, and Longhorn. It's an open-source alternative to vSphere and Nutanix.Longhorn is an open-source cloud-native storage software for Kubernetes. It's a highly recognized CNCF project. It provides persistent storage support to Kubernetes, enables the user to run stateful applications inside Kubernetes in development and production environments.Specifically, we are looking for someone that is passionate and loves working with system-level software and open-source projects to further enhance and elevate these technologies within Harvester, Longhorn, and Rancher. Come join our team to help deliver cutting-edge open source technologies and be part of the container revolution!What you will be doing:<ul><li>Develop features, enhancements, and bug fixes for Longhorn (written in Go and C)</li><li>Participate in Harvester, Longhorn, Rancher, Kubernetes open source community via Slack, Forums, and GitHub</li><li>Be able to evangelize Harvester, Longhorn, Rancher, and Kubernetes via blogs, meetups, and conference talks.</li><li>Resolve issues uncovered in production deployments of Harvester, Longhorn, and Rancher</li><li>Work with your fellow engineers and our customers to create a world-class product</li><li>Write high-quality code along with accompanying tests to minimize regressions</li><li>Working in an agile development environment</li></ul>What you bring to us:<ul><li>Comfortable in working in any modern Linux environments</li><li>Knowledge of Kubernetes and Linux system</li><li>Fluency in languages like C/C++, Go, Bash, Python, and/or Java</li><li>Experience in building maintainable and well-tested code</li><li>Demonstrable troubleshooting and debugging ability</li><li>Passionate about learning and researching new technologies</li><li>Any suitable combination of four years of education, training, and experience in this technical field.</li><li>Preferably have development experience with virtualization platform / hypervisors</li></ul>Education and Experience Required: <ul><li>Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent.</li><li>Typically 4-6 years experience.</li></ul>JobSoftware EngineeringWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>We are passionate about customers</li><li>We are respectful and inclusive</li><li>We are empowered and accountable</li><li>We are trustworthy and act with integrity</li><li>We are collaborative</li><li>We are SUSE!</li></ul>

Senior Software Engineer

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. &nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Solution ArchitectJob DescriptionJob DescriptionSUSE is seeking a Solution Architect to join our Global Sales Productivity organization in San Jose, CA.&nbsp; This USA Western Region role will be responsible for engaging with customers on their IT transformation objectives and responding with innovative solutions leveraging SUSE offerings. Our ideal candidate seeks challenges and loves learning in the new and emerging technology space and has a background using Linux, Kubernetes, platform engineering or DevOps tools, edge platforms, platform analytics, and IoT enablement. This candidate has a passion for open source and may be involved in a communit(y/ies), can take initiative as a leader, collaborate effectively with a talented team both nationally and globally, and contribute to the quarterly results as you help qualify and close opportunities with customers.&nbsp;As a Solution Architect you will take initiative in partnering with some of the most well-known enterprise companies in choosing a platform that best suits their enterprise needs through product and services offerings. You will collaborate closely with SUSE Account Executives in the western states providing input into the sales cycle. As an enthusiastic technologist, you will be able to help shape and execute a strategy to build mindshare and adoption of SUSE technology within the accounts you serve. The ability to understand customer mission, vision and requirements and map those requirements to technology in the SUSE portfolio is what makes the difference in this position. Enterprise s also collaborate with our product team to help prioritize features and input received from customers and partners.&nbsp;What you will do&nbsp;<ul><li>Use your in-depth SUSE product knowledge to provide technical expertise to sales executives and customers through discovery, presentations, and demonstrations.&nbsp;</li><li>Provide your technical expertise in the development and implementation of complex products, applications, or solutions.</li><li>Discover and capture business case and technical detail for opportunities; apply SUSE solutions to address their needs.</li><li>Collaborate with sales executives in the application of SUSE software solutions to meet potential customer needs.</li><li>Take a passionate role in owning pre-sales relationships with assigned customers and partners.</li><li>Provide trusted thought leadership both internally and with customers.</li><li>Follow SUSE process and procedure for situation and data analysis.</li></ul>What you will bring<ul><li>8+ years of experience in the software industry; deep understanding of open source software, and SUSE technology portfolio with an emphasis on SUSE Linux Enterprise, Rancher, and NeuVector to deliver cloud native adoption.</li><li>5+ years delivering technical expertise to large or global businesses; ability to demonstrate excellence in delivering results of technology adoption.</li><li>Experience with DevOps or Platform engineering concepts.</li><li>Experience with IaC software tooling.</li><li>Experience with CI/CD and automation software.</li><li>Strong presentation and communication skills.</li><li>Excellent technical knowledge and an aptitude for learning.</li></ul>Highly Desired:<ul><li>3 to 5 years of market experience with hands-on usage of Kubernetes; include relevant experience in your cover letter.</li><li>Certified in SUSE technology, such as SUSE Certified Administrator (SCA), SUSE Certified Engineer (SCE), SUSE Certified Architect, or similar.</li><li>Relevant industry Cloud technology certifications (Azure, AWS, GCP)</li><li>Certified in other technologies such as Cisco, Microsoft, VMware, etc.&nbsp;</li><li>Experience with automation and scripting with Salt, Ansible, Python, Bash, etc. </li></ul>JobSalesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>We are passionate about customers</li><li>We are respectful and inclusive</li><li>We are empowered and accountable</li><li>We are trustworthy and act with integrity</li><li>We are collaborative</li><li>We are SUSE!</li></ul>

Solution Architect

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. &nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Technical Consultant - KubernetesJob DescriptionThe Role&nbsp;Since its inception in 1992, SUSE has been at the forefront of technical innovation where change has been the only constant.&nbsp;The primary responsibility of this position is to deliver expert technical consultancy services to our clients, ensuring the successful deployment, integration, and optimization of SUSE enterprise container management solutions.&nbsp;This will support business growth in line with our ambitious objectives and company culture.&nbsp;Critical to achieving excellent results will be&nbsp; a deep understanding of Cloud Native container platform plan, design, build and problem-solving skills, and the ability to communicate complex technical information clearly to both technical and non-technical stakeholders.The role sits within the Professional Services function. Focus Areas<ul><li>Technical Consultancy: Provide expert technical guidance to customers, including professional planning services for their cloud-native container platforms, help them develop blueprints and roadmaps for their cloud-native journey.</li><li>Solution Design: Collaborate with clients to design tailored solutions that meet their specific needs and objectives, leveraging best practices in container management and cloud-native technologies.</li><li>Deployment &amp; Integration: Lead the deployment and integration of SUSE Rancher&nbsp; solutions, ensuring seamless implementation and minimal disruption to client operations.</li><li>Customer knowledge transformation: Develop and deliver training sessions to educate clients on best practices for using SUSE solutions.</li><li>Documentation: Create and maintain comprehensive documentation for deployed solutions, including design documents such as architecture diagrams, and deploy documents such as configuration guides.</li><li>Collaboration: Work closely with other SUSE teams, including sales, product development, and support, to ensure a cohesive approach to client service and solution delivery.</li></ul>Preferred Experience &amp; Skills<ul><li>More than 8 years of IT industry experience with good knowledge on customer IT infrastructure architecture and common technologies.</li><li>3 year’s experience on on cloud native container platform design, deploy, or administration.</li><li>In-depth knowledge on enterprise container management solutions and Cloud Native platforms. Project delivery experience of enterprise container platform design is preferred.</li><li>Proficiency in container orchestration tools like SUSE Rancher,&nbsp; Kubernetes, Docker, and OpenShift.&nbsp; Project delivery experience of enterprise container platform deploy is required.</li><li>Strong understanding of Linux operating systems.</li><li>Experience with cloud service providers such as AWS, Azure, or Google Cloud Platform as well as Ali-Cloud, Huawei Cloud and Tencent Cloud.</li><li>Solid understanding of Cloud Native technologies and ecosystems.&nbsp;</li><li>Good writing skill is required for plan, design, deployment documentation writing.</li><li>Excellent communication skills with the ability to foster long-term relationshipswith internal teams, external partners and customers&nbsp;</li><li>BSc/MSc in Computer science or STEM.&nbsp;</li><li>Candidates who have good knowledge and experience of network design are preferred.</li><li>Candidate has below certification is preferred:&nbsp;</li><li>&nbsp;Relevant certifications such as Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD), or similar.</li><li>SUSE Certified Administrator (SCA) in Rancher Manager or SUSE Certified Deployment Specialist in Rancher Manager.</li></ul>Personal Attributes<ul><li>The ideal candidate will embrace the transformative nature of this role - as we continue our evolution, we require you to build capability and institutionalize best practices within Enterprise Container Platform.&nbsp;&nbsp;</li><li>Questioning and challenging assumptions will be necessary.&nbsp;&nbsp;</li><li>Your relationship building skills both with direct peers but also across the wider business will be critical, as will your ability to drive cross-functional collaboration and help drive service business.</li><li>Dealing with ambiguity and being both resourceful and enterprising should be second nature to you.</li><li>Willing to learn new technologies and expand skill set.</li><li>Good at consultative/logical thinking.</li><li>Proficiency in English reading and writing.</li><li>Energetic and passionate about bringing service value to customers.&nbsp;</li><li>Willingness and ability to travel up to 25% required</li></ul>JobServicesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>We are passionate about customers</li><li>We are respectful and inclusive</li><li>We are empowered and accountable</li><li>We are trustworthy and act with integrity</li><li>We are collaborative</li><li>We are SUSE!</li></ul>

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