field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>. Job Description Pay Rate: $28.84 to $31.25 per hour. BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: This position will perform field service orders as needed, collect water samples, install, reads, maintains and test customer service meters. This position assists with field maintenance and repairs of mains and service lines as needed. Performs paperwork as needed. Treatment Operations. Flushing. Primary Duties/Responsibilities: <ul><li>Responsible for performing turn on and/or off, setting, reading, removing, repairing, testing and/or replacing residential water meters and recording data.</li><li>Investigating billing complaints in the field by confirming readings and checking for leaks or main breaks.</li><li>Monitoring cross-connection control and/or locating service lines. </li><li>Tagging doors for termination of service to delinquent customer accounts.</li><li>Performing routine valve box maintenance, ensuring lids are present, valves are operational, and valve boxes are cleaned out.</li><li>Respond to customer inquiries.</li><li>Assist with T&amp;D Operations as needed, setting up job sites with required signage and traffic cones, traffic control, water main repairs, and assisting Contractor with any other required work as needed.</li><li>Perform treatment operations, flushing hydrants, and heavy lifting may be required.</li><li>Rotating weekday and weekend on call required.</li><li>Ability to work overtime.</li><li>Sample collection</li><li>And any other duties that may be required/requested by management.</li><li>Performs mark-outs for underground digging and locates.</li><li>Assists with all other field activities, as needed, such as new main and service line installations, repairs to mains and service lines and building construction and maintenance.</li><li>Performs pumping facility checks, when needed, including entering data, replenishing chemical tanks, etc.</li><li>Assist Manager with the installation of SCADA and control equipment at newly acquired systems.</li><li>Work with Manager and laboratory to remain compliant with yearly sampling program.</li><li>Work with Manager on the design of pumping and treatment equipment.</li></ul> Work Environment: <ul><li>Must have the ability to perform field services at all times of the year even during inclement weather.</li></ul> Qualifications Education/Experience/Background: <ul><li>High School Diploma/GED is required.</li><li>Minimum of 2 years in the water utility business preferred.</li></ul> Knowledge/Skills/Abilities: <ul><li>Must have excellent customer relation skills</li><li>Must have the ability to write accurately and possess good communication skills. </li><li>Must have basic computer skills or ability to learn google based programs.</li><li>Must be highly organized and possess the ability to work well under pressure.</li><li>Ability to work independently</li><li>Basic understanding of water distribution systems</li></ul> Required Certification/Licenses/Training: <ul><li>Must possess a valid driver's license.</li><li>Must possess a 2B, C, D water operator license, or have the ability to obtain required water licenses within a reasonable length of time. </li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Job Location

Field Service Technician

Company Description About Veolia North America A subsidiary of Veolia group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> . Job Description BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Targeted Hourly Pay Range: Minimum of $21.00 to a maximum of $25.00 per hour. POSITION PURPOSE: The Oil Recovery Plant Operator I operates and maintains sludge, dewatering treatment, processing, disposal and testing equipment in refinery/industrial facility to purify water to meet customer specifications. PRIMARY DUTIES / RESPONSIBILITIES <ul><li>Some experience in a related position and environment preferred.</li><li>Must consistently demonstrate the ability to learn and independently operate assigned machines and equipment meeting or exceeding processing and quality targets.</li><li>Must demonstrate ability to learn and independently operate equipment such as pumps, valves, gates, mixers, conveyors, blowers, chemical feed, odor control, sludge processing filters, and measuring/control devices, testing equipment and material handling equipment.</li><li>Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.</li></ul> PHYSICAL REQUIREMENTS / WORK ENVIRONMENT The employee is frequently required to stand, walk, climb stairs, ladders or sit. The employee may regularly lift 50-pound bags. While performing the duties of this job, the employee is routinely exposed to a variety of outside weather conditions, including all four seasonal temperatures. The employee will need to wear a respirator at times as required. Qualifications Education / Experience / Background: <ul><li>High School diploma or GED</li><li>Some experience in a related position and environment preferred.</li><li>Must demonstrate a working ability to use computer programs for process control.</li><li>Some experience in a related position and environment preferred.</li></ul> Knowledge / Skills / Abilities <ul><li>Must have the ability to read, write and comprehend English (operational, process, safety and quality instructions). Must have the ability to perform basic mathematical calculations.</li><li>Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.</li><li>Must be able to serve rotational 24-hour emergency on-call if required by site.</li><li>Be able to use Windows and Mac based computer programs for email and training.</li></ul> Required Certification / Licenses / Training <ul><li>Must possess a valid driver's license and a safe driving record.</li><li>Class B CDL is not required but would be nice to have.</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Oil Recovery Plant Operator I

Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>. Job Description Targeted Hourly Pay Range: Minimum of $24.50 to a maximum of $29.75 BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. POSITION PURPOSE: Oil Recovery/Wastewater Operator II operates and maintains oil recovery and wastewater treatment plants including processing, disposal and testing equipment in the facilities to purify oil and waste to meet permit and operational requirements. PRIMARY DUTIES / RESPONSIBILITIES: <li>Monitor operating conditions, meters, and gauges.</li><li>Collect and test water and sewage samples.</li><li>Record meter and gauge readings and operational data.</li><li>Operate equipment to purify and clarify water or to process or dispose of waste.</li><li>Clean and maintain equipment, tanks, filter beds, and other work areas.</li><li>Inspect all equipment on a regular basis.</li><li>Follow U.S. Environmental Protection Agency regulations. </li><li>Ensure safety standards are met.</li> PHYSICAL REQUIREMENTS / WORK ENVIRONMENT Work Environment: <ul><li>Work week is Monday thru Friday 1st shift. Every second or third week work 3 hours per day.</li><li>Spends 100% of the time in operations environment. May need to work outside in inclement weather conditions and drive company vehicle to perform duties.</li></ul> Possible Work Hazards: <ul><li>May be exposed to possible operations hazards including fumes, toxic and caustic chemicals, heavy machinery, high pressure, hot or cold work environment temperatures, slippery surfaces, water hazards and electrical equipment. The employee will need to wear a respirator at times as required. </li></ul> Physical Demands: <ul><li>Amount of time spent - Standing 25%, Walking 75% for as many as five miles per shift.</li><li>While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch and enter confined spaces. May be required to use ladders or stairs.</li><li>The employee must lift and/or move up to 50 pounds (occasionally 60 pounds). Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Requires close visual observation to detect process non-conformance and machine malfunction.</li></ul> Qualifications Education / Experience / Background <ul><li>High School education or equivalent with the ability to communicate effectively in writing and orally (operational, process, safety, and quality instructions). Must have the ability to perform basic math equations.</li><li>Associate's degree in a science or technical area strongly preferred.</li><li>Typically holds or is working toward an intermediate level water and/or wastewater treatment certificate. (Requires minimum water/wastewater license as required by regulatory agencies at the site).</li><li>2 or more years of operational experience of an industrial process or equipment, methods, techniques, and practices of water/wastewater treatment.</li></ul> Knowledge / Skills / Abilities <ul><li>Must demonstrate proficiency in the care and use of all site specific, facility required PPE (Personal Protection Equipment), including respirators, gas detectors, confined space equipment, etc.)</li><li>Must consistently demonstrate the ability to operate assigned machines and equipment.</li><li>meeting or exceeding processing and quality targets under general supervision.</li><li>Must demonstrate ability to efficiently operate equipment such as pumps, engines, centrifuge, generators, valves, gates, mixers, conveyors, blowers, dryers, chemical feed, odor control, disinfection equipment, sludge processing filters, belt presses, and measuring/control devices, testing equipment and material handling equipment.</li><li>Must have the ability to diagnose process and mechanical problems in single or multiple unit processes, troubleshoot basic equipment and take corrective action within policy and procedure limitations.</li><li>Must demonstrate a working ability to use computer programs for process control.</li><li>Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.</li><li>Must be able to respond to emergency calls as needed and work extended hours to accommodate site needs.</li></ul> Required Certification / Licenses / Training <ul><li>Must possess a valid driver's license and a safe driving record.</li><li>Wastewater treatment license not required but would be beneficial to have.</li><li>CDL class B not required but would be nice to have.</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Oil Recovery/Wastewater Operator II

Position Title:&nbsp; Case Manager Department: &nbsp;Refugee &amp; Immigrant Services (RIS) Division: College Readiness/Learner Supports (CRL) Employee Status: &nbsp;Full-time (grant-funded through June 30, 2025) Location and General Business Hours: RVC Downtown / 8am-5pm Monday – Friday Type: &nbsp;Support Staff Association (SSA-Union) Grade: &nbsp;&nbsp;11 ($22.00-$23.00 hourly) FLSA: &nbsp;Non-Exempt Issued: &nbsp; Revised: 02/2024, 10/2024 ______________________________________________________________________________ Reporting Relationships Reports to: Program Director Supervision Exercised: None Job Summary&nbsp; Assist in the successful resettlement of eligible new arrivals in the Refugee Social Services (RSS) grants. Lead the Services to Older Refugees (SORS) program which is a component of RSS. Assist in aligning translation and interpretation services to participates as related by grant guidelines. Assist in the daily and ongoing needs of participants enrolled in the Refugee Social Services Program. Determine eligibility and provide ongoing support and referrals. Working with employers to match new arrivals to appropriate employment opportunities. This individual will also lead the senior pre-citizenship class. Responsible for identifying clients eligible for the SORS program, and conducting senior needs assessments as required by the grant.&nbsp; Essential Duties and Responsibilities include the following. Related duties may be assigned.&nbsp; <ul><li>Work closely with other staff to provide instructions and information about programs.</li><li>Provide referrals, social service enrollments, and assistance in obtaining services as required.</li><li>Work towards performance standards for all RSS programs but give special attention to monitoring the Services to Older Refugees program standards.</li><li>Determine eligibility and provide intake with interpretation if necessary.</li><li>Set up plans for case management with ongoing goals.</li><li>Maintain and develop a network of other community services, especially those most relevant for senior participants.</li><li>Work with translators to provide services and effectively communicate with participants.</li><li>Attend programmatic meetings.</li><li>Develop employment plan with the program director’s approval, and in accordance with the grant.</li><li>Maintain regular documentation through case notes in accordance with grant guidelines and requirements, staying updated on any changes.</li><li>Attend trainings.</li><li>On a case-by-case basis, accompany participants to appointments.</li><li>Advocate for participants when needed including to access healthcare services.</li><li>Act as a resource for agencies, schools, councils, etc.&nbsp;</li><li>Schedule participants for appointments with medical, dental, legal, education, etc.</li><li>Counsel participants in crisis and for daily needs, including public benefit enrollment and maintenance.</li><li>Show flexibility and understanding in dealing with persons from diverse, social, economic, and educational backgrounds.&nbsp;</li><li>Accept appropriate additional responsibilities as requested.&nbsp;</li><li>Other duties as assigned.</li><li>Regular attendance is expected.</li><li>Use tact and courtesy to establish and maintain effective relationships with persons contacted in the course of work.</li></ul> &nbsp; Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. &nbsp; Minimum Qualifications Associate's degree required or equivalent experience with some college credits. Bachelor’s degree preferred.<ul><li>Minimum 2 years’ experience working with diverse populations, and or social services.</li><li>Strong interpersonal skills with the ability to build positive relationships (including with outside agencies).</li><li>Flexibility and ability to multi-task.</li></ul>Work Environment While performing the duties of this job, the employee regularly works in an office setting. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodations. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. &nbsp;

Rock Valley College

Case Manager

American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Management to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking. Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Create features, user stories, and acceptance test criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined capabilities and rapidly iterate new solutions. Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, Mathematics, Business Administration, Business Analytics or a related field, and 2 years of experience with leading large-scale product development projects through all phases of the systems development lifecycle. Experience must include 1 year of experience with each of the following: Product design and development; business systems analysis, including requirements analysis and definition; root cause analysis, developing business process flows, and designing, building, and testing application code; presenting complex technical solutions to both technical and non-technical audiences; leading and influencing development partners in a cross-functional environment; Agile rapid application development; data analysis using SQL and Java; front end technologies; monitoring and improving billing and order management systems; MS Visio; Scrum methodologies; and User Acceptance Testing (UAT). Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $90,000.00 - $170,000.00 annually&nbsp;We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location. #LI-DNI

American Express

Senior Managers, Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.In August 2020, American Express launched a new network in mainland China through our joint venture, Express Company (EC). Amex is the first foreign network to operate in China, and this represents a significant opportunity for us to compete in one of the largest and most advanced payments markets in the world. The Enterprise China Management (ECM) team partners across EC and Amex to build the China business and capitalize on this incredibly exciting opportunity for growth.&nbsp;The Director role will be focused on liaising with key members of Express Company and other internal Amex stakeholders to develop and execute our product and benefits initiatives. In addition, this role will be responsible in taking a leading role in defining the market’s product and issuer engagement strategy.Key Responsibilities include:<ul><li>Act as key relationship manager in partnership between Amex and Express Company; interface with product and benefits leads at Amex and EC</li><li>Define product-line strategy for credit and debit products; identify ways to innovate and evolve products to drive growth of business</li><li>Lead oversight of product launches in China, ensuring operational excellence</li><li>Track product performance and derive insights to inform EC strategy setting</li><li>Manage EC’s product strategy execution and make informed exceptions decisions based on business rationale and data analysis</li><li>Drive growth of the premium segment for EC, including devising long-term premium servicing strategy and tracking third party performance</li><li>Oversee extension of Amex global benefits to products in China and support development of new benefits, including opportunity identification, negotiations, contracting, and fulfillment</li><li>Drive delivery against EC timelines by managing relationships with stakeholders, identifying opportunities and obstacles/risks and developing strategic recommendations</li><li>Work with EC and AXP stakeholders to troubleshoot and resolve any potential customer escalations</li><li>Serve as the face of the China business to Amex stakeholders and represent EC in key business decisions / business development discussions</li><li>Bring AXP best practices and thought leadership to EC while becoming a go-to-expert on the China market and consumer trends</li></ul>Qualifications: <ul><li>8+ years of relevant experience, with expertise in financial products, partner management, and/or benefits strategy </li><li>Adept at forming thoughtful and considered perspectives and defining a plan/roadmap</li><li>Adaptable and comfortable working on a variety of initiatives, many without an established process or solution</li><li>Ability to bring structure to imperfect information, problem solve, and define ways of doing new things</li><li>Ability to execute on strategy and pivot as priorities and scenarios shift</li><li>Strong partner management skills with the ability to manage internal and external partners at varied band levels; aptitude for influencing in complex situations</li><li>Strong work ethic with an intense will-to-win and demonstrated personal excellence with attention to detail</li><li>Effective written and verbal communicator with strong executive presence</li><li>Ability to coach strategic thought and high-quality work; prior people management experience preferred</li><li>Working proficiency in Mandarin (speaking and writing) highly preferred; knowledge of China cultural norms and market nuances preferred&nbsp;</li><li>Flexibility to work across multiple time zones, as needed</li><li>Ability to travel to mainland China, estimated once a quarter</li></ul>Hybrid – based in NYC, three days in officeSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Enterprise China Management, Product & Benefits

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the SFO Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception· Being accountable and taking ownership of the customer’s experience from beginning to end· Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer· Employing the Customer First philosophy in meeting customers’ needs and expectations· Providing concierge and lifestyle recommendation· Providing travel consultation and minimal reservation assistance· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are from 5am – 10pm daily. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasksSalary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Experience Concierge, Centurion Lounge - JFK

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. To maintain success, accelerating sales and driving profitable charge volume growth are critical for the organization. The Sales Enablement, Pricing and Transformation (SPT) team within the CBE organization is instrumental in ensuring achievement of these objectives. Our team’s vision is focused on being essential architects of growth, profitability, and operating efficiency for GCS. SPT’s mission is to power GCS growth through the provision of informed pricing, sales enablement support and process transformationThe Manager role will report into the Director of Strategy &amp; Governance leading one of Amex's multi-year strategic transformation program.&nbsp;How will you make an impact in this role?You will be joining one of the high priority program that touches many Amex's cross-functional business units. The Manager - Strategy and Operations will partner closely with teams such as Finance, Technology, GCO, Compliance and many Centers of Excellence across American Express, to ensure we create and deliver the best products for our Commercial customers.&nbsp;Core Responsibilities:<ul><li>Support design and implementation of program governance model and activities</li><li>Work cross-functionally with product, technology, marketing, sales, etc. to identify, document, and evaluate impact of change to ensure delivery of build for Oculus (Net New AENB (American Express National Bank) and Compliance requirements)</li><li>Develop and implement overall change management strategy, roadmap, and plan including organizational, customer, and technology components</li><li>Support developing communications and presentation materials (e.g., decks, talking points, etc.) for executive-level audiences and regulators</li><li>Clearly communicate project status up to top level management; reporting on progress, raising key decisions and issues for resolution</li><li>Drive program vision, program plan handling each initiative throughout with clear communications to ensure success</li><li>Build relationships across American Express and AENB teams</li><li>Collaborate closely with external parties (including regulators and consulting partners) and helping support all engagements to ensure key decisions are made and progress is achieved</li></ul>Minimum Qualifications:<ul><li>You are a highly motivated self-starter who is able to deliver strategic thought leadership and lead projects with limited guidance</li><li>Project Management experience with track record of operating / running large scale complex enterprise transformation programs</li><li>Exceptional professional communication skills – clear, logical, structured, outcome oriented</li><li>Experience developing communication materials, plans and presentations&nbsp;</li><li>Business maturity and demonstrated potential to influence</li><li>Adaptable interpersonal skills, high energy, and a proven team-first mentality</li><li>High level of integrity with ability to handle sensitive issues with complete confidentiality</li><li>Comfortable operating in a fast-paced, highly complex environment and navigating between competing priorities</li><li>Curiosity, a willingness to learn &amp; a sense of ownership and accountability</li><li>Bachelor's Degree Required&nbsp;</li></ul>Preferred Qualifications:<ul><li>Demonstrated experience in supporting sustained change and change management efforts</li><li>Samples of deck/presentation work</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Strategy and Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Due to continued growth in our business, American Express recently ascended the ranks of the Federal Reserve’s bank categorization. As a Category III firm, American Express continues to evolve to meet these heightened requirements. The Capital Enterprise Management Office (CEMO) within Treasury at American Express (AXP) is responsible for overseeing the Company’s participation in the Federal Reserve’s Comprehensive Capital Analysis and Review (CCAR). The team leads the creation and submission of the Company’s annual Capital Plan and ensures the stress testing program remains well-designed, well-controlled, insightful, and thoughtfully tailored to regulatory expectations. The Strategy and Transformation team with CEMO leads the strategic and innovative projects which drive efficiencies, increase automation, improve our analytical capabilities, and change the way we do work.&nbsp;As a member of CEMO, the Director will be responsible for leading our key capital stress testing related initiatives, as well as other process improvements. They will have a unique and exciting opportunity to identify innovative solutions for complex problems and lead them to fruition for both AXP and the American Express National Bank (AENB). In order to do this, the Director will work closely with global stakeholders including Treasury, Corporate Planning, Finance, and Risk.&nbsp;How will you make an impact in this role?<ul><li>Analyze existing capital stress testing processes to identify areas of improvement and implement enhancements.</li><li>Scan the external environment to identify best in class solutions and share recommendations with Senior Leadership.</li><li>Design and implement high quality sustainable solutions while maintaining a strong control environment through effective change management.</li><li>Develop new capabilities, including an automated solution for the creation of the Capital Plan, enhanced workflow management tools and analytical tools.</li><li>Lead and develop a team that thinks outside of the box and challenges the status quo.</li></ul>Leadership Competencies:<ul><li>Ability to develop, execute, and present solutions to complex problems</li><li>Thought leadership and creative problem solving to challenge the status quo and drive continuous improvement</li><li>Change leadership, including the ability to translate transformation plans into actions and results</li><li>Relationship building, including ability to develop strong working relationships with business partners</li><li>Ability and willingness to operate independently in a complex matrixed organization</li><li>Strong relationship leadership with a track record of positively collaborating, influencing, and extensively coordinating with business partners, including senior leaders</li><li>Ability to influence without authority at a senior-leader level</li><li>People leadership, including developing, and managing a diverse team</li></ul>Minimum Qualifications:&nbsp;<ul><li>8+ years of experience, preferred.</li><li>Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change</li><li>Proven ability to partner and drive results with teams outside of your direct reporting line.</li><li>Experience with implementing automated solutions using TM1, Power BI, Tableau and/or Workiva preferred</li><li>Bachelor’s degree in Finance or relevant field</li></ul>Preferred Qualifications:&nbsp;<ul><li>Prior regulatory, compliance, and/or capital stress testing experience</li><li>MBA</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Capital Enterprise Management Office (CEMO) - Finance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Manager &amp; Counsel – Global Merchant and Network Services, Merchant RelationshipsThe General Counsel’s Organization (GCO) at American Express is seeking a Manager &amp; Counsel to support contractual and other legal work for merchant relationships within the Global Merchant and Network Services division (GMNS).&nbsp; The successful candidate will be responsible for providing strategic legal support and advice on policy, regulatory, transactional, and other matters related to merchant acceptance of the American Express Card by our largest and most significant global merchants, including leaders in the retail, online, lodging and airline space. &nbsp;This position requires regularly navigating novel business and legal issues across a broad range of matters and working seamlessly with other GMNS colleagues.&nbsp; It also provides the opportunity to contribute to other legal workstreams within the GMNS organization.The GMNS business is a core business of American Express and fundamental to the operation of the American Express global payments network. GMNS builds and maintains relationships with merchants that choose to accept the American Express Card, simultaneously delivering differentiated products and services and driving revenue growth for both merchants and American Express.&nbsp; The GMNS business is responsible for signing merchants to accept the Card, processing Card transactions and providing marketing and other innovative programs and services to grow our merchant relationships.How will you make an impact in this role?<ul><li>Provide legal and strategic advice on a range of matters impacting key merchant relationships, such as commercial contracting, risk identification and mitigation, data issues and disputes handling. &nbsp;</li><li>Support drafting, negotiation and implementation of Card acceptance agreements and other commercial contracts, working in close collaboration with legal and business colleagues and other subject matter experts.</li><li>Participate in a team of seasoned attorneys, offering thought leadership for, and engagement on, cross-subject matter practice group issues and strategic projects.</li><li>Identify and support process improvements to promote agility in legal and related business operations, including contract template enhancements.</li><li>Coordinate with colleagues from a broad range of internal teams, including the GCO, the business, Compliance and Risk, to ensure the most effective support and relevant expertise is applied to particular matters.</li></ul>Minimum Qualifications<ul><li>Admitted to the New York bar or eligibility to do so.</li><li>3+ years of relevant work experience in a law firm and/or in-house corporate legal environment.</li><li>Experience drafting, reviewing, and negotiating complex commercial agreements, transactions, and relationships.</li><li>Strong analytical and problem-solving skills, with passion for generating creative and innovative solutions.</li><li>Ability to communicate complex issues clearly and persuasively, in both written and oral format, and to synthesize complex issues.</li><li>Excellent collaboration and teamwork skills and ability to work well in cross-functional team settings.</li><li>Ability to manage and prioritize competing demands while maintaining high attention to detail and meeting deadlines.</li><li>Ability to understand and integrate details of business operational/systemic environment in applying legal and policy requirements.</li><li>Self-motivated, high level of personal energy and commitment.</li></ul>Preferred Qualification<ul><li>Strong preference for experience in an M&amp;A, financing or heavily transactional practice group.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.&nbsp;Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

646 Jobs in New York