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<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments.</p><p>We have a fantastic opportunity for a Lead Quality Engineer with background in Quality engineering/Automating web and mobile applications Testing using the Selenium, Java, API Testing &amp; Testing Power Platform based applications. Part of agile scrum team focused on delivering services in support of broader technology roadmap.</p><p>This role will be based in Durham, NC or Westlake, TX</p><h4><strong>The Team</strong></h4><p>LRC Technology, a division within CTG (Corporate Technology Group), is responsible for the IT products supporting key enterprise functions within Fidelity. This position entails the Supervision and surveillance product team servicing the Corporate Compliance business unit.</p><h4><strong>The Expertise You Have </strong></h4><ul><li>A Bachelor’s degree in computer science </li><li>12+ years of Testing and automation experience across the four enterprise architecture domains: business, system/application, information/data and technical/infrastructure using the Microsoft Power Platform. </li><li>Extensive hands-on experience in Selenium, Java &amp; Rest API based automation. Hands on with automation of PowerApps – Canvas app would be a plus. </li><li>Experience or certification in Azure Cloud Services and/or Amazon Web Services is preferred. </li><li>Desire/ability to learn and implement new technologies. </li><li>Hands on Automation Architect with ability to lead a team. </li><li>Experience with Agile development methodology. </li><li>Background with multiple Automation technologies </li></ul><h4><strong>The Skills You Bring </strong></h4><ul><li>Solid understanding of the Microsoft Power Platform and experience in migrating large scale applications to the Power Platform </li><li>Hands-on experience and implementation of business process workflows and logic using Microsoft Power Automate </li><li>Implemented systems and data integration using the various Power Platform connectors like Oracle connector, Office 365 connector, Dataverse (Common Data Services connector) and Sharepoint connector </li><li>Experience in building and using custom connectors and APIs in power platform </li><li>Large scale database design using Common Data Services, PowerApps Data Flows and Data Connectors </li><li>Demonstrated skill in developing enterprise-wide applications using Canvas, Model-Driven and Portal technologies in Power Platform that is responsive to various devices </li><li>Knowledge of Azure or AWS Cloud Technologies </li><li>Experience in all aspects of Architecture Design and cloud computing (infrastructure, storage, platforms and data) </li><li>Analytics and reporting capabilities using Microsoft PowerBI technology </li><li>Demonstrated experience with CI/CD for Power Platform solutions. </li><li>Understanding of one or more general purpose programming languages, including but not limited to: Java, C#, Javascript </li><li>Shown an understanding and consistent record for cloud-based solutions, continuous integration/deployment and serverless architecture. </li><li>Excellent written and oral communication and problem-solving skills. Ability to handle multiple work across! </li><li>Experience with strong large-scale data, data ingesting, enriching, modeling, workflow, central rules engine for metrics calculations/reporting </li><li>Experience with designing and architecting analytics/reporting tools/solutions </li></ul><h4><strong>The Value You Deliver </strong></h4><ul><li>Responsible for defining architecture and design patterns primarily related to the consistent and efficient integration of common technical and data services into application architectures using Power Platform. </li><li>Partner with Architect in the creation of high-level designs for select common technical and information services where necessary to guide implementation </li><li>Responsible for driving compliance with established software development lifecycle and release process </li><li>Understand business requirements in order to design business and technical services (capabilities) </li><li>Create and communicate technical strategy and roadmap to implement target state </li><li>As Design authority work with development team to make sure the solutions are built as per target state </li><li>Collaborate with stakeholders, both onshore &amp; offshore, across the IT organization and business as needed </li></ul><br><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com(opens in a new tab).</p><p>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ ftsjobs.com if you would like to request an accommodation.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Fidelity TalentSource

QA Engineer

<br>Fidelity TalentSource is your destination for discovering your next temporary&nbsp;role at Fidelity Investments. We are currently sourcing for a&nbsp;Fraud Surveillance Analyst&nbsp;to&nbsp;work Hybrid at our&nbsp;Westlake, TX; Merrimack, NH; or Covington, KY facility. <p> As a Fraud Surveillance Analyst, you work on the front lines, monitoring for evidence and signs that a customer committed fraud, gained unauthorized access to a client’s accounts, or opened a new account using a stolen identity. To accomplish this, you analyze data from internal proprietary fraud systems and business applications. You also work closely with other teams across Fidelity. You play a critical role in protecting Fidelity and its customers.<br><strong>The Expertise We’re Looking For</strong></p><ul><li>High School / College degree and/or 4 years of work experience in a relevant field</li><li>Shown experience in the financial services industry</li><li>Tried knowledge of financial transactions as well as a firm understanding of trading markets and operations</li></ul><p><strong>The Purpose of Your Role</strong><br> The Fraud Surveillance group within Fidelity’s Financial Intelligence Unit (FIU) plays a vital role in helping the firm prevent, detect, and respond to incidents which could pose significant financial risk to the firm. As a Fraud Surveillance Analyst, you will be responsible for analyzing fraud alerts, for all lines of business, generated through proprietary and commercial surveillance applications.<br> Working collaboratively in a team environment with other surveillance personnel is paramount in this role. The role also provides the opportunity for candidates to build strong working relationships with business partners.<br><strong>The Skills You Bring</strong></p><ul><li>Your passion for partnership, collaboration, and building strong working partnerships</li><li>Your excellent verbal and written communication skills and ability to thrive in a cross-site team setting</li><li>Your ability to prioritize your time in a fast-paced environment</li><li>Your analytical and decision-making skills to assess situations and take appropriate actions</li><li>Your understanding of financial transactions and trading markets</li><li>Knowledge of Fidelity systems preferred</li></ul><p><strong>The Value You Deliver</strong></p><ul><li>Protecting our clients and the firm from losses resulting from fraudulent activity</li><li>Ensuring timely and accurate analysis within Fraud Surveillance detection systems</li><li>Communicating your findings to management and colleagues</li><li>Conducting and coordinating research requests as needed</li></ul><p><strong>How Your Work Impacts the Organization</strong><br> Fraud Surveillance Analysts play a vital part in protecting Fidelity’s customers and our reputation. Tens of thousands of transactions occur daily across all of Fidelity. The Fraud Analyst monitors this activity to detect fraudulent activity and mitigate financial losses.</p><p><strong>Dynamic Working – Post Pandemic</strong></p><p> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates.&nbsp;<strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.&nbsp;</strong></p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Fraud Surveillance Analyst

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a UX Operations Manager to work in FCAT (Fidelity Center for Applied Technology) in Boston, MA!</p><h4>The team</h4><p>This team in FCAT currently has 6 plus ongoing workstreams focused on a variety of AI models, behavioral economics, UX, user testing; with so many moving parts the project needs a vision-driven operations manager who can support these efforts and deliverables.</p><p>This work requires the ability to quickly shift gears between desirability, feasibility, and viability being able to both understand the goals and manage these multiple workstreams into an integrated experience.</p><h4><strong>The Expertise You Have </strong></h4><ul><li>5 years of experience working within a UX design team or FinTech development team</li><li>Enjoys structuring multiple workstreams to accomplish complex problem solving in an ambiguous environment</li><li>Experience leading competitive analyses, creating user stories, defining product differentiation, collaborating on market sizing studies</li><li>Strong communicator and product advocate with experience pitching to leadership and funding teams</li><li>Quick learner and curiosity to understand emerging technologies impact on people’s daily lives</li><li>An observer of social trends, economic and technological paradigm shifts and design directions.</li></ul><h4><strong>The Value You Deliver </strong></h4><ul><li>Develop and execute product roadmaps and launch plans</li><li>Comfortable working closely with cross-functional teams and plugging information vacuums that exist between them</li><li>Practice foresight in understanding which stakeholders need to be connected to achieve product goals</li><li>Continually infuse the voice of users across program decisions</li><li>Remain attuned to the competitive landscape, staying current on research for customer needs and trends</li><li>Support defining project requirements, user stories, success metrics and acceptance criteria</li><li>Help drive a team-wide commitment to the larger product vision at every turn</li><li>Be curious about social trends, technology and the economy</li></ul><p>The hourly pay rate range for this position is $70.00-75.00 per hour.</p><p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

UX Operations Manager

<br><strong>Requisition Details&nbsp;( FTS only)</strong>&nbsp;End User TechnicianHiring Manager:Thomas LesserBusiness Unit/ Cost Center:Enterprise Infrastructure / 22373 TEAM: US FIELD SUPPORTBill rate:$32/hour max<br><br> Pay:$20-25/hrIs this a new or replacement position?&nbsp;&nbsp; If replacement – who is it replacing?Replacement<p> &nbsp;<br><strong>Position Description&nbsp;–</strong>(<strong>&nbsp;Please send to vendors )</strong></p>What will the work schedule look like for your team (remote/hybrid/on-site/TBD)?On-Site; Shift – 8 to 5 Monday thru FridayPrimary Location:Durham, NCOpen to other sites?&nbsp;&nbsp; (Y/N):<br> If so, which ones:NDuration of contract:3 months – Possible extension&nbsp;What does your team do/team size/ project details/ what are you trying to accomplish for Fidelity overall?We are the Guru Bar – We support your desktop, laptop, phones and&nbsp; AV rooms at the Durham, NC&nbsp;location. 7+ team members that consist of Regional and End User Support TechsIf I were a candidate, what would get me excited about this position (what are the selling points)?The opportunity to work with an amazing team of Jr. to Sr. level resources and learn new technologies.<p> &nbsp;<br><strong>Candidate Profile&nbsp;–</strong>(<strong>&nbsp;Please send to vendors )</strong></p>What are the top three MUST have&nbsp;soft skills and technical skills (experience candidates must have coming in the door)?   <ul><li>(For Dev/Engineering roles) What coding languages are required for this job? What specifically will they need to develop using these? (API's, UI, Integration, Migration, etc.): </li></ul>0 to 2 years of End User Support experience in Microsoft Operating Systems.<br> A decent knowledge of Windows Operating Systems and Hardware. Good communication skills is also a must have<br> &nbsp;What are the NICE to have skills (what is your team willing to teach the person)?A + Certification would be nice to haveIs there a current team member’s profile that would be an ideal profile for us to target?Brad Glendhill (A700106)<p> &nbsp;<br><strong>Interview Process</strong><strong>––</strong>(<strong>&nbsp;Please send bolded section to vendors )</strong></p><strong>How many rounds of interviews will you have the candidate complete and what will be covered (Technical/behavioral/coding)?</strong><br><strong>*Ideally 1 round, max of 2 rounds with no more than 4 people total</strong><br> &nbsp;1 and done – 45 minute Zoom interviewWho will be on the interview panel?<br> &nbsp;<br> *Coach them to have a diverse interview panel<br> * Please keep your outlook calendar up to date and encourage the interview panel to do the same<br> * If needed, ask if they will be using the same interview panel as another chapter leader in their business unit &nbsp;&nbsp;<br> &nbsp;Tom LesserWhat role-specific pre-screening questions can our team use to help vet candidates up front?&nbsp;<p><br><br><br><strong>Regional Support Technician</strong><br> &nbsp;<br> Fidelity is currently seeking a Regional Support Technician to work on-site for client Fidelity Investments. This position will provide end-user support for technologies such as computers, monitors, printers, phones, accessories and audio/visual equipment.&nbsp;Much of the job will be desktop support and handling items that can’t be resolved remotely. Troubleshooting includes, but not limited to, Microsoft Operating Systems, MS Office applications, along with many other external and internally built applications.&nbsp; Having experience working in large environments and building and deploying desktops on a large scale is beneficial.<br><strong>The Team</strong><br> &nbsp;<br> Our team enriches and adds value to the Fidelity Associate base by creating an efficient workspace that is quality focused.&nbsp; We are looking for bright individuals to be able to work in a fast pace and dynamic environment with exceptional customer service skills.&nbsp; Performing in a team setting and being able to communicate effectively need to be key traits one should have to be a success.&nbsp; While working with the Techworks Field Services Team, we will add to your existing skills pallet while hopefully learning from you in exchange!<br><strong>The Expertise You Have</strong></p><ul><li>Associates Degree and/or 2-3 years knowledge of computer hardware and operating systems </li><li>A+ certification is a plus </li></ul><p><strong>The Skills You Bring</strong></p><ul><li>Broad knowledge of Windows Operating Systems, PC Hardware, and related accessories </li><li>Detail oriented, ability to work effectively with client and other groups and to hold others accountable for following processes and procedures </li><li>Ability to work independently to meet goals based on requirements </li><li>A self-starter with good written and verbal communications skills, along with the ability to pre-plan, organize, prioritize, and multitask. </li><li>Understanding of TCP/IP networking protocols. </li><li>Must be able to lift and move equipment up to 50 lbs. </li></ul><p><strong>The Value You Deliver</strong></p><ul><li>Computer Builds and Computer Deployments – deploy computers to our end-users and ensure all applications and data is transferred to the new computer. </li><li>Support critical Service Level Targets with timely and accurate execution of support requests via our ticketing and tracking systems. </li><li>Focus on delivering a successful customer service experience. </li><li>Adherence to reporting and escalation procedures. </li><li>Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects. </li><li>Working in conjunction with technical and non-technical personnel to successfully complete all requests. </li><li>Special assignments and other work-related duties as required by management. </li></ul><p> Company Overview<br> &nbsp;<br> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates.&nbsp;We are proud of our&nbsp;<strong>diverse and inclusive</strong>&nbsp;workplace where we&nbsp;<strong>respect</strong>&nbsp;and&nbsp;<strong>value&nbsp;</strong>our associates for their unique perspectives and experiences.&nbsp; For information about working at Fidelity, visit&nbsp;Fidelitycareers.com(opens in a new tab)</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

End User Technician

<br>Fidelity TalentSource is your destination for discovering your next temporary&nbsp;role at Fidelity Investments. We are currently sourcing for a Fraud Surveillance Analyst to&nbsp;work Hybrid at our&nbsp;Westlake, TX; Merrimack, NH; or Covington, KY facility. <p> As a Fraud Surveillance Analyst, you work on the front lines, monitoring for evidence and signs that a customer committed fraud, gained unauthorized access to a client’s accounts, or opened a new account using a stolen identity. To accomplish this, you analyze data from internal proprietary fraud systems and business applications. You also work closely with other teams across Fidelity. You play a critical role in protecting Fidelity and its customers.<br><strong>The Expertise We’re Looking For</strong></p><ul><li>High School / College degree and/or 4 years of work experience in a relevant field</li><li>Shown experience in the financial services industry</li><li>Tried knowledge of financial transactions as well as a firm understanding of trading markets and operations</li></ul><p><strong>The Purpose of Your Role</strong><br> The Fraud Surveillance group within Fidelity’s Financial Intelligence Unit (FIU) plays a vital role in helping the firm prevent, detect, and respond to incidents which could pose significant financial risk to the firm. As a Fraud Surveillance Analyst, you will be responsible for analyzing fraud alerts, for all lines of business, generated through proprietary and commercial surveillance applications.<br> Working collaboratively in a team environment with other surveillance personnel is paramount in this role. The role also provides the opportunity for candidates to build strong working relationships with business partners.<br><strong>The Skills You Bring</strong></p><ul><li>Your passion for partnership, collaboration, and building strong working partnerships</li><li>Your excellent verbal and written communication skills and ability to thrive in a cross-site team setting</li><li>Your ability to prioritize your time in a fast-paced environment</li><li>Your analytical and decision-making skills to assess situations and take appropriate actions</li><li>Your understanding of financial transactions and trading markets</li><li>Knowledge of Fidelity systems preferred</li></ul><p><strong>The Value You Deliver</strong></p><ul><li>Protecting our clients and the firm from losses resulting from fraudulent activity</li><li>Ensuring timely and accurate analysis within Fraud Surveillance detection systems</li><li>Communicating your findings to management and colleagues</li><li>Conducting and coordinating research requests as needed</li></ul><p><strong>How Your Work Impacts the Organization</strong><br> Fraud Surveillance Analysts play a vital part in protecting Fidelity’s customers and our reputation. Tens of thousands of transactions occur daily across all of Fidelity. The Fraud Analyst monitors this activity to detect fraudulent activity and mitigate financial losses.</p><p><strong>Dynamic Working – Post Pandemic</strong></p><p> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates.&nbsp;<strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.&nbsp;</strong></p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

<br><h4><strong>Business Systems Analyst (Salesforce)</strong></h4><p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Systems Analyst (Salesforce) to work in Westlake, TX!</p><h4><strong>The Role</strong></h4><p>The Digital Solutions chapter builds world class digital experiences at scale. Our chapter members humanize products, services, and experiences by:</p><ul><li>Integrating deep research &amp; industry awareness </li><li>Impacting product strategy </li><li>Driving implementation across all client and associate touchpoints. </li></ul><p>This position provides business analysis and expertise to support the creation of digital experiences that support our clients and associates. The Business Systems Analyst plays a leading role in all phases of digital product management, including:</p><ul><li>Discovering the right opportunities using data </li><li>Defining the requirements </li><li>Crafting innovative solutions </li><li>Supporting client and field readiness </li><li>Measuring the business outcomes </li></ul><h4><strong>The Expertise and Skills You Bring </strong></h4><ul><li>Bachelor's degree in business, finance, management or technology related field </li><li>8+ years of business/systems analysis, product management or software engineering experience delivering customer or associate focused digital solutions of high value </li><li>Contact center digital solutions expertise </li><li>Client-obsessed with a passion to tackle challenges through a data driven approach </li><li>Strong acquisition, refinement, and prioritization of requirements </li><li>High level business logic design or interpretation </li><li>Validation of outcomes by way of quantitative and qualitative measures that align with product area goals </li><li>User Acceptance testing experience </li><li>Experience in iterative SDLC and changing requirements </li><li>Superb communication &amp; story telling skills, conveying the vision and impact of digital solutions through using data and visualization </li><li>An affinity for technology and a continuous learning approach regarding industry innovations </li></ul><h4><strong>The Team</strong></h4><p>Digital Solutions chapter members are passionate about bringing together process, technology, analytics and user experience to scale our ability to serve our growing client and associate base. Our members share a set of core product management and analytical skills, as well as a set of differentiated skills which extend their ability to meet the needs of the squad to which they are aligned.</p><p>You will be aligned with one of our Salesforce squads that is helping our associates by making their lives easier and experience better.</p><h4><strong>Dynamic Working </strong></h4><p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Business Systems Analyst (Salesforce)

<br><h4><strong>Fraud Surveillance Analyst</strong></h4><p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Fraud Surveillance Analyst to work hybrid at our&nbsp;<strong>Westlake, TX; Smithfield, RI; or Covington, KY&nbsp;</strong>facility.</p><p>As a Fraud Surveillance Analyst, you work on the front lines, monitoring for evidence and signs that a customer committed fraud, gained unauthorized access to a client’s accounts, or opened a new account using a stolen identity. To accomplish this, you analyze data from internal proprietary fraud systems and business applications. You also work closely with other teams across Fidelity. You play a critical role in protecting Fidelity and its customers.</p><h4><strong>The Expertise We’re Looking For</strong></h4><ul><li>High School / College degree and/or 4 years of work experience in a relevant field</li><li>Shown experience in the financial services industry</li><li>Tried knowledge of financial transactions as well as a firm understanding of trading markets and operations</li></ul><h4><strong>The Purpose of Your Role</strong></h4><p>The Fraud Surveillance group within Fidelity’s Financial Intelligence Unit (FIU) plays a vital role in helping the firm prevent, detect, and respond to incidents which could pose significant financial risk to the firm. As a Fraud Surveillance Analyst, you will be responsible for analyzing fraud alerts, for all lines of business, generated through proprietary and commercial surveillance applications.</p><p>Working collaboratively in a team environment with other surveillance personnel is paramount in this role. The role also provides the opportunity for candidates to build strong working relationships with business partners.</p><h4><strong>The Skills You Bring</strong></h4><ul><li>Your passion for partnership, collaboration, and building strong working partnerships</li><li>Your excellent verbal and written communication skills and ability to thrive in a cross-site team setting</li><li>Your ability to prioritize your time in a fast-paced environment</li><li>Your analytical and decision-making skills to assess situations and take appropriate actions</li><li>Your understanding of financial transactions and trading markets</li><li>Knowledge of Fidelity systems preferred</li></ul><h4><strong>The Value You Deliver</strong></h4><ul><li>Protecting our clients and the firm from losses resulting from fraudulent activity</li><li>Ensuring timely and accurate analysis within Fraud Surveillance detection systems</li><li>Communicating your findings to management and colleagues</li><li>Conducting and coordinating research requests as needed</li></ul><h4><strong>How Your Work Impacts the Organization</strong></h4><p>Fraud Surveillance Analysts play a vital part in protecting Fidelity’s customers and our reputation. Tens of thousands of transactions occur daily across all of Fidelity. The Fraud Analyst monitors this activity to detect fraudulent activity and mitigate financial losses.</p><p><strong>Dynamic Working – Post Pandemic</strong></p><p> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates.&nbsp;<strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.&nbsp;</strong></p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

<p>The unstructured data space served by Enterprise Content Management (ECM) Systems is growing in scope and importance across Fidelity. The ECM landscape is being modernized using cloud native scalable solutions and with the continued investment and innovation in electronic records management, document archiving is essential to Fidelity’s value proposition. As a Senior Systems Engineer – Enterprise Content Management you will provide complex operational support and problem resolution for the ECM platforms and associated infrastructure. You will consult with management, delivery teams and other IT (Information Technology) partners on all aspects of platform change to ensure a positive Customer and Associate Experience.</p><h4><strong>The Expertise We’re Looking For</strong></h4><ul><li>Bachelor’s degree preferred </li><li>8+ years of experience working with IBM FileNet, OpenText Documentum, Nuxeo or comparable Enterprise Content Management (ECM) platform. </li><li>5+ years’ experience of administration and support of an ECM platform experience </li><li>Java/Shell/PowerShell programming is a plus </li><li>Migration tool experience is a plus </li><li>Tomcat/TCServer administration on Linux/Windows experience is a plus </li></ul><h4><strong>The Purpose of This Role</strong></h4><p>In this role you will be responsible for monitoring, maintaining, and updating the Filenet &amp; Documentum platform and associated infrastructure. You will also support the modernization effort in migrating Documentum/Filenet to Nuxeo SaaS (software as a service) environments. We are looking for a highly motivated Engineer who can work closely with squad leaders and scrum masters, scrum teams and production support to develop, maintain and update the ECM system. Candidate should have a good knowledge and hands on experience with ECM administration and development of one of the following: IBM Filenet, OpenText Documentum, Nuxeo, or other comparable modern content management software packages.</p><h4><strong>The Skills You Bring</strong></h4><ul><li>You can perform Documentum upgrades and migrations to other ECM platforms. </li><li>Your ability to install and configure Documentum and/or FileNet components and services efficiently and reliably. </li><li>You can solve and diagnose issues quickly and thoroughly. </li><li>Your ability to create and use shell scripts effectively in the automation of systems tasks. </li><li>You can serve as an on-call, change management requests, and maintenance activities to support organization’s service delivery model. </li><li>Your commitment to welcome, value and foster a climate that promotes and fully demonstrates team diversity. </li><li>You are able and willing to work in a highly matrixed environment. </li><li>Your affinity toward self-motivation coupled with a healthy work ethic. </li><li>You have good written and verbal communication skills! </li></ul><h4><strong>The Value You Deliver</strong></h4><ul><li>Document management platform support that meets or exceeds service level commitments </li><li>Savvy in applying systems administration methodologies, standard processes, troubleshooting skills, and industry trends. </li><li>Close and trusted collaboration with partners that enables full achievement of business objectives </li><li>Analyzing issues and opportunities that help improve ECM solutions and services </li></ul><h4><strong>How Your Work Impacts the Organization</strong></h4><p>The Fidelity Corporate Technology Group (CTG) is responsible for providing enterprise-wide functions such as Finance, Human Resources, Compliance, Legal, Risk and Security with effective and efficient technology solutions and support. To do all of this and align group structure with our business partners, CTG has over 600 associates in Fidelity locations across the United States, Ireland, India, and China.</p><p>The Enterprise Content Management (ECM) squad of squads operates within the Corporate Administration and Enterprise Capability Technology (CAEC) Tribe in CTG. The ECM mission is to increase knowledge worker capacity, enhance associate experience and improve document management capability across the firm. It supports the Fidelity value proposition through investment and innovation in knowledge management, document management and collaboration solutions.</p><h4><strong>The Expertise You Have</strong></h4><ul><li>Bachelor’s degree preferred </li><li>8+ years’ experience of developing or administering ECM platforms and document management domain knowledge. </li><li>5+ years of proven administration experience of Enterprise Content such as Documentum, FileNet, Hyland Nuxeo, or other comparable modern content management platforms. </li><li>Ability to serve as a rotational team on-call resource in support of the organization’s service delivery model. </li><li>Ability to perform ECM upgrades and migrations. </li><li>Demonstrable ability to install and configure Documentum components and services efficiently and effectively. </li><li>You can fix and diagnose issues quickly and thoroughly. </li><li>Your ability to build and use shell scripts effectively in the automation of systems tasks. </li><li>Knowledge of cloud solutions for Enterprise Content Management. </li><li>RDMS knowledge is a plus. </li><li>Nuxeo experience or knowledge is a plus. </li><li>Experience in working in an agile environment. </li><li>You are able and willing to work in a highly matrixed environment. </li><li>You have good written and verbal communication skills. </li><li>Apply systems administration methodologies, troubleshooting, standard processes, and trends. </li><li>Analyzing issues and opportunities that help improve ECM solutions and services. </li></ul><br><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com(opens in a new tab).</p><p>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ ftsjobs.com if you would like to request an accommodation.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Principal Administration - Enterprise Content Management

<br><h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Program Manager in Boston, MA.&nbsp; <p><strong>The Role</strong></p></h4><h4>As a key member of our digital content management team, you will be responsible for managing, editing, organizing, and storing various digital assets, including marketing copy, images, videos, icons, and articles. Utilizing multiple CMSs and tools, you will create and update content for Fidelity’s websites and mobile applications using existing CMS templates, HTML, CSS/JS, and custom queries. You will ensure all assets are organized according to digital asset management best practices, facilitating findability and maintaining organizational consistency.</h4><h4>In this role, you will lead publishing efforts on large, interdisciplinary projects and collaborate effectively with creative, business, and technology partners. You will provide technical direction to the team, offer analysis and advice to senior leaders, and develop plans to address capability gaps while monitoring resource planning. Your ingenuity and innovation will be crucial in solving complex functional and process problems.</h4><h4>Additionally, you will proactively lead complex projects and contribute to enterprise-wide initiatives. You will work closely with CMS developers and internal IT staff to ensure the CMS meets organizational needs. This internal customer service role requires proven skills in active listening, empathy, problem-solving, and communication.</h4><h4><strong>The Expertise You Have</strong></h4><ul><li>A technical mind, with an understanding of HTML, CSS, JavaScript, and other web technologies </li><li>Experience/Interest in updating content and using personalization through an enterprise-level web content management system (CMS) including executing A/B and multivariate experiments </li></ul><ul><li>Dedication to the interactive medium: user functionality, information architecture, interactive patterns, responsive/adaptive design, SEO, accessibility, etc. </li><li>The ability to understand the flow of data/content through an information system </li><li>A natural aptitude for content personalization and A/B (or multivariate) content testing </li></ul><ul><li>A natural tendency to be curious, positive, and creative – you learn as you go, seek out opportunities, ask a lot of questions, and implement new knowledge quickly and easily in a technologically dynamic environment </li><li>A talent for independently resolving complex and convoluted technical issues </li><li>The ability to independently prioritize and shift deliverables based on need </li></ul><ul><li>A logical mind that can spot patterns, gaps, and repetitions in structured content </li><li>The ability to maintain a keen attention to detail, and work well under pressure </li><li>A strategic mind that is able to oversee large projects and coordinate with other content managers </li></ul><ul><li>Proven capacity to work both independently and collaboratively with product owners, stakeholders, designers, writers, and front-end developers </li><li>Good leadership skills—the ability to have vision, integrity, and empathy; to be a strong connector, communicator, and delegator; to understand people and how to motivate them. </li><li>The ability to help teammates prioritize and shift deliverables based on need </li></ul><h4><strong>The Skills You Bring</strong></h4><ul><li>Experience updating content through an enterprise-level web content management system (CMS) </li><li>Proven capacity to work both independently and collaboratively with product owners, stakeholders, designers, writers, and front-end developers </li><li>Familiarity with Agile, Scrum, and Kanban work environments </li><li>A personality that delivers amazing customer service in the face of chaos </li><li>The ability to execute simple HTML, CSS, JavaScript, and other web technologies </li><li>Communication skills that enable you to present complex concepts to non-technical (business) teams </li><li>The ability to leverage front-end coding technologies (HTML, CSS, JavaScript, and other web technologies) to enhance CMS-enabled digital experiences </li><li>Proven expertise in Agile, Scrum, and Kanban work environments </li><li>The ability to coach and mentor others  </li></ul><h4><strong>The Value You Deliver</strong></h4><ul><li>Participate in the content delivery process, including creation, QA, updating, publishing, and management of content for Fidelity’s web and mobile digital experiences. </li><li>Proactively audit, diagnose, and resolve content issues in the CMS and production environments. </li><li>Create sustainable and optimal processes to streamline content workflow, tracking, and management. </li><li>Develop standards, systems, and best practices for content creation, distribution, maintenance, retrieval, and repurposing. </li><li>Independently manage multiple, complex projects from inception to completion, working with external developers and maintaining strong client relationships. </li><li>Translate stakeholder requests into actionable, detailed specifications. </li><li>Act as a liaison between creative, technical, relationship managers, and other internal groups. </li><li>Determine the root cause of technical incidents and implement scalable solutions. </li><li>Play an instrumental role in enhancing Fidelity’s digital experiences to drive new customer acquisition and improve customer satisfaction. </li><li>Ensure that Fidelity websites and applications maintain a consistent look, feel, and user experience. </li><li>Support SEO, accessibility, measurement, and QA efforts to ensure error-free digital experiences. </li><li>Work with technology and creative teams to innovate and test new functionalities. </li><li>Create an inspiring environment that stimulates creativity and risk-taking through an open communication culture. </li><li>Oversee day-to-day operations and improve team performance using metrics. </li><li>Set clear goals, delegate tasks, and manage priority initiatives, acting as a critical liaison within the group. </li><li>Mentor team members on leveraging multiple CMSs, tools, and code to build multichannel digital experiences. </li></ul><h4><strong>The Team</strong></h4><p> This role will lead a dynamic team dedicated to transforming the way our company thinks about and uses content. Our team vision is to empower the organization to create best-in-class content experiences through innovative technologies, so enthusiasm and curiosity are required for anyone interested in joining us. We are part of a client-obsessed Owned Channel Marketing Team which drives business outcomes for the organization through an integrated, multi-discipline marketing approach that relies on learning and experimentation to evolve our go-to-market strategies in a cost-efficient manner. This team works with many different parts of the organization, including but not limited to: product owners, segment marketers, account/creative agency, technology, measurement and analytics, and channel marketers.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Digital Content Manager

<br>Fidelity TalentSource is your destination for discovering your next temporary&nbsp;role at Fidelity Investments. We are currently sourcing for an Analyst, Financial Crimes Surveillance to work Hybrid at our&nbsp;Westlake, TX facility. <p><strong>The Role</strong><br> The Financial Crimes-Anti-Money Laundering Surveillance group plays a vital role in helping the firm meet its overall Anti-Money Laundering Compliance obligations. There are thousands of transactions that occur daily across Fidelity’s business. The AML Analyst monitors this activity in an effort to detect and call out suspicious activity. The candidate will analyze and vet alerts generated by proprietary internal algorithms and support AML Compliance for Fidelity.</p><p><strong>The</strong>&nbsp;<strong>Expertise</strong>&nbsp;<strong>and Skills You Bring</strong></p><ul><li>College degree and/or 4 years of work experience in a relevant field </li><li>2+ years of experience in the financial services industry </li><li>Proven knowledge of financial transactions as well as a firm understanding of trading markets and operations </li><li>Ability to work collaboratively within a team, meet deadlines, and demonstrate outstanding decision-making skills </li><li>FINRA Series 7 &amp; 63 preferred </li><li>Previous AML or compliance background a plus </li></ul><p><strong>The</strong>&nbsp;<strong>Team</strong><br> The AML Surveillance team within Fidelity’s Legal Risk and Compliance Group is integral to supporting compliance with overall AML obligations required by the Bank Secrecy Act. The candidate will support this effort by analyzing and vetting alerts generated through proprietary surveillance applications based on activity across all of Fidelity’s operating companies. These alerts may pose substantial regulatory and reputational risk to the firm, and the candidate will exercise sound judgment and demonstrate outstanding decision-making skills to prevent or mitigate risk and escalate potential suspicious activity. In addition to analyzing potential suspicious activity, the analyst will review “high risk” customers and entities based on the Customer Due Diligence (CDD) rule administered by FinCEN (Financial Crimes Enforcement Network).<br><strong>Dynamic Working – Post Pandemic</strong><br> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is meaningful for our business strategy and our culture. We also value the benefits that working offsite offers associates.&nbsp;<strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong></p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

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