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Data Modeler The Role The Data Modeler works closely with business and technical teams to drive the creation of scalable, flexible, well governed, and detailed data design solutions. They drive adoption of enterprise and industry standard modeling methodologies. They partner with project teams to deliver practical &amp; resilient data model designs that meet current business needs and are capable of easily adapting to new needs in the future. The Expertise and Skills You Bring Requirements and Analysis<ul><li>Engage with business and technology partners to understand the business requirements, analyze the data gaps, and recommend appropriate solutions. </li><li>Assess objectives, use cases, data requirements and specifications documents created by other analysts. </li><li>Analyze and resolve major data issues that arise during the course of projects or in production environments. </li></ul>Data Design<ul><li>Define conceptual and logical data models, with strong definitions, to capture organizational data needs across multiple subject areas. </li><li>Build physical design for various types of systems such as operational systems, data warehouses, data lakes and others. </li><li>Actively perform dedicated and targeted data analysis to identify risks for management. Strong coordination with key business partners will be required to obtain data sets and confirm results of the analysis. </li><li>Document database solutions and present solutions to product partners, project teams, Data Engineering team and architecture review boards. </li><li>Passionate about technology and delivering solutions in integrated data environments. Current on event driven processing, and Data API developments. </li><li>Lead and facilitate work sessions with business functions and projects to define requirements, business term definitions and logical data models </li><li>Map Technical terms to Business terms in data catalog tool. </li></ul>Technical Leadership<ul><li>Provide strategy, data modeling with accountability on work initiative engagements and timeline. Align and ensure consistency to enterprise standards on technology, tools, and procedures. </li><li>Knowledge of and experience with tools, techniques and processes for complex data gathering, analysis and reporting on data for large organizations. </li><li>Find opportunities to use enterprise data models for new projects to minimize work and data duplication </li><li>Strong interest in playing a technical data steward role and partnering across our business to understand and document our data, appropriate data usages and helping Asset Mgmt. derive the maximum value from its data. </li></ul>Qualifications Education and Experience (dependent on level)<ul><li>A Bachelor’s or Master's degree in Computer Science, Information Technology, or equivalent experience </li><li>10+ years’ experience with data design, analysis, and development. Development experience weighted towards PL/SQL and ETL tools. </li><li>Demonstrated experience in the following areas : Database Management Systems, Data API design and implementation, PL/SQL, warehouses, data modeling and data profiling. </li></ul>Skills and Knowledge <ul><li>Demonstrable experience with SAP Power Designer or similar data modeling tool required. </li><li>Advanced analytical and problem solving skills. </li><li>Advanced understanding of the database development process including analysis, design, coding, testing, problem resolution and planning, and full competency in all relevant coding environments, languages, tools, and platforms </li><li>Outstanding interpersonal skills and strong verbal and written skills to effectively communicate with technical and non-technical associates in the company </li><li>Proven interpersonal skills, including the ability to work across the organization and interact/influence/negotiate optimally at all levels of management and peers. </li><li>Experience in working in data management / governance with an understanding on how data is ingested, stored, and maintained. </li><li>Understanding of principles and standard methodologies around Data Architecture </li><li>Ability to prioritize data analysis initiatives based on business criticality. </li><li>Experience in the financial services industry area a plus </li><li>Knowledge in cryptocurrency area a plus. </li></ul>The Team Asset Management Technology is seeking a Principal level candidate in the data analysis and data modeling organization. The successful candidate will be responsible for leading data modeling and analysis across different projects with diverse scope and complex business and technical requirements in a highly integrated data environment. This role requires working autonomously and under consultative direction for achieving organizational strategic data goals. This is a key role in leading the development of high-quality data model, working as part of a team that helps to deliver data as a key asset for the enterprise. You must be comfortable working in a fast paced and highly ambiguous agile environment where there is a focus on timely delivery of data analysis, data models and other data artifacts.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Data Modeler

<h4>Project Learning Manager</h4>We are currently sourcing for an Implementation Leader to work in Merrimack, NH, Smithfield, RI, or Westlake, TX!<h4>The Role</h4>The PI Home Office Learning team is seeking a highly motivated individual with a passion for learning, talent and people that can use their implementation skills to engage in learning initiatives and deploy programmatic solutions.As a PI Home Office Learning Implementation Lead you will be responsible for running the ongoing execution of multiple sophisticated learning programs for multiple roles, the implementation of new multifaceted learning experiences, LMS, NovoEd, Degreed and Fuel50 administration and reporting, and applying agile techniques to innovate and continuously improve implementation processes.<h4>The Expertise You Have</h4><ul><li>Bachelor’s degree </li><li>Validated experience coordinating sophisticated programs, events, and projects </li><li>Demonstrated ability with a learning management system (LMS) </li><li>Experienced knowledge and understanding of our learning platforms and their capabilities to support the associate learning experience – NovoEd, Degreed, BrightSpace, Fuel50, SumTotal </li><li>Ability to establish rapport with senior leaders, managers, and associates </li><li>Ability to navigate multiple software platforms and systems </li><li>Outstanding organizational skills when balancing multiple tasks simultaneously </li></ul><h4>The Skills You Bring</h4><ul><li>Ability to understand agile business strategies and translate them into substantial and compelling learning solutions that are forward thinking and growth oriented. </li><li>Solid understanding of adult learning principles and instructional design with successful application in innovative learning experiences </li><li>Track record of influencing and building credibility with HR Business Partners and Business Leaders, including senior and executive business leaders. </li><li>Demonstrate strategic and critical thinking capabilities and be able to translate those strategies and ideas into significant actions and implement them optimally. </li><li>Ability to plan, coordinate, prioritize, and efficiently lead multiple sophisticated projects concurrently within a fast-paced environment </li><li>Excellent presentation, speaking and, communication (verbal and written) skills; ability to communicate and influence across the organization. </li></ul><h4>The Value You Deliver</h4><ul><li>Provide administrative support and accountability including daily administration, reporting, employee inquiries/education on the LMS, and collaborating with internal customers </li><li>Collaborate and strategize with Home Office Learning team to lead implementation plans. Responsible for program scheduling, implementation, registration, and technology. </li><li>Lead ongoing implementation of new hire, tenured, and event-triggered training courses while balancing the support of net new builds and squad needs </li><li>Building learning structures, set up audiences and make learning assignments, set notification templates, and generate sophisticated reporting through the LMS </li><li>Resolve Service NOW incidents and provide technical troubleshooting and assistance to platform users in navigating and completing training, raising system issues as applicable </li><li>Pull and manipulate data from the LMS to create periodic reporting using Excel – completion, course feedback </li><li>Maintain relations with business partners including operations, staffing, learning delivery, performance consultants, technology team and facilities </li><li>Coordinate vendor logistics (for class materials, training facilities, vendor facilitator access, vendor completion reporting, vendor surveys, vendor guidelines, catering, contingency strategy for inclement weather, etc.) </li><li>Handle class participant communications, including the training invitation, registration (create classes in the LMS and register associates) and pre-work/ post-work materials </li></ul><h4>Dynamic Working</h4>At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.<h4>Company Overview</h4>Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Project Implementation Specialist

Business Analyst – MarTech Solutions and Innovation CoE (Aprimo Product) at Fidelity&nbsp;Are you ready to make an impact? As a Business Analyst within Fidelity’s Workplace Investing (WI) business, you won’t just analyze data—you’ll shape the future. Imagine crafting an engaging experience for our associates, harnessing the full potential of the Aprimo product.&nbsp;&nbsp;The Team&nbsp;The Marketing Solutions and Innovation team focuses on designing and implementing capabilities and experiences that bring customer strategies to life. Technically creative and nimble, this team is known for creating innovative user-friendly solutions based on complex business requirements from business stakeholders across the organization.&nbsp;The Expertise You Have&nbsp;<ul><li>Identify, document, and analyze business processes, understanding their objectives and flow within the organizational and technology ecosystem. Provide constructive feedback to drive process improvements, leveraging the capabilities of Aprimo.&nbsp;</li></ul><ul><li>Design efficient workflows and analyze processes for optimization and effectiveness.&nbsp;</li></ul><ul><li>Familiarity with various project management methodologies and concepts, including agile, waterfall, or hybrid approaches.&nbsp;</li></ul><ul><li>Knowledge of marketing and content-related processes and how they intersect with technology solutions.&nbsp;</li></ul><ul><li>Proficient in using modeling and diagramming tools like Visio, Camunda, or Miro, and project management tools such as Jira, Aprimo, Workfront, or Monday.com.&nbsp;</li></ul><ul><li>5-7 years of transferable experience.&nbsp;</li></ul><ul><li>Bachelor’s degree preferred.&nbsp;</li></ul>The Skills You Bring&nbsp;<ul><li>Skillfully manage dependencies across teams, ensuring smooth collaboration and overseeing multiple projects simultaneously.&nbsp;</li></ul><ul><li>Lead project planning meetings and facilitate refinement sessions to enhance project understanding and ensure alignment on objectives.&nbsp;</li></ul><ul><li>Conduct end-to-end Business Acceptance Testing with traceability of test cases.&nbsp;</li></ul><ul><li>Proactively address issues and stakeholder feedback, resolving challenges promptly to maintain project momentum.&nbsp;</li></ul><ul><li>Lead reviews of final deliverables, ensuring quality and adherence to requirements.&nbsp;</li></ul><ul><li>Demonstrate strong skills in both written and verbal communication, proficiently summarizing and interpreting information to positively influence stakeholders, including subject matter experts and business partners.&nbsp;</li></ul>The Value You Deliver&nbsp;<ul><li>Drive enhancements in business processes by leveraging the capabilities of Aprimo, ensuring they are optimized for effectiveness and aligned with business goals.&nbsp;</li></ul><ul><li>Offer proactive ideas and solutions to improve processes and the business, utilizing your knowledge of marketing, content, and technology intersections.&nbsp;</li></ul><ul><li>Proactively address issues and stakeholder feedback, resolving challenges promptly to maintain project momentum and foster positive relationships.&nbsp;</li></ul><ul><li>Provide education, coaching, and problem-solving support to users, enhancing their experience and proficiency with our tools.&nbsp;</li></ul><h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Business Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Instructional Designer (Global) to work in Boston, MA! We're hiring an experienced Learning &amp; Development (L&amp;D) designer in Boston to help us build out a learning platform to support our global team of experts across a variety of fields.The Team As a member of the Enterprise Services Talent &amp; Learning team, you’ll be aligned to the Pembroke organization. At Pembroke our mission is to create long-term value through our global expertise, local knowledge and passion for real estate You’ll use your expertise in L&amp;D to support onboarding, training, and development for associates across our portfolio. In support of our growing organization, you’ll collaborate with associates and business leaders to design and deliver a platform that positions us for the future.The Expertise You Have<ul><li>Expertise in learning design, development, and delivery in a corporate setting </li><li>Experience using industry-standard development tools like Adobe Creative Suite to build modern digital content </li><li>Strong collaborator with a track record of success in highly matrixed environments </li><li>Outstanding communication skills and ability to listen actively, present ideas, synthesize feedback, and formulate an action plan </li><li>Comfort managing projects of various sizes while updating key stakeholders </li></ul>The Skills You Bring<ul><li>Strong skills in all aspects of instructional design </li><li>Ability to learn quickly and simplify concepts for others </li><li>Strong written communication skills, including technical writing </li><li>Strong facilitation skills, especially in a virtual context with tools like Zoom </li><li>Demonstrated independence, autonomy and accountability when performing your work, even in the face of ambiguity or limited precedent. </li><li>Demonstrated ability to design and deliver large-scale projects, and balance multiple initiatives simultaneously </li><li>Capacity to work across cultures with sensitivity to regional differences </li></ul>The Value You Deliver<ul><li>Working with leaders to build and maintain innovative onboarding, training and development programs for associates and managers across Pembroke. </li><li>Designing and developing learning content using a variety of development tools and exemplifying good practices in instructional design. </li><li>Working with our learning management system (LMS) and learning platforms to deliver learning solutions in ways that can be tracked and evaluated </li><li>Remaining current with the latest learning design methods and tools </li><li>Crafting learning experiences and content that are accessible and in alignment with Pembroke’s dedication to diversity and inclusion. </li></ul><h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Instructional Designer (Global)

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Software Engineer to work in Merrimack, NH or Westlake, TX! Fidelity Event Notifications System (FENS) is looking for a highly motivated Senior Software Engineer to craft, develop and implement Distributed applications in an agile development environment. This role requires the person to be practicing the Agile methodology as an engineering squad member. Squad member assignments will be Agile based tasks and/or stories to deliver what is required as part of the product team backlog refinement. This squad member will be responsible to build, design, develop and maintain the technical solutions. This is a hands-on technology professional role where you will closely collaborate with the Squad Lead and other members of the squad to deliver quality solutions to support the business needs.The Value You Deliver<ul><li>Designing, Building, and supporting critically important applications and APIs to provide the best customer experience </li><li>Deliver messaging solutions and Services functionality for Institutional, Retail and Fidelity customers </li><li>Exploring new technology trends and using them to simplify our data ecosystem </li><li>Driving Innovation and leading the team to implement solutions with future thinking </li><li>Collaborating with internal and external teams to deliver technology solutions for the business needs </li><li>Resolving technical roadblocks to the team and mitigating potential risks </li><li>Delivering system automation by setting up continuous integration/continuous delivery pipelines </li><li>Acting as a technical mentor to the team and bringing them up to speed on latest data technologies and promoting continuous learning. </li><li>Responsible for managing the Code reviews and Code merges for the Scrum team. </li></ul>The Expertise and Skills You Bring<ul><li>BS Computer Science or equivalent is required; MS Computer Science or equivalent is preferred. </li><li>Expert-level knowledge of one or more of the following messaging technologies: KAFKA, MQ, TIBCO EMS </li><li>8+ years’ experience developing and using Java, J2EE, Spring Framework, Multi-threading, Object Oriented Design, Secure REST APIs </li><li>Proven understating of data architecture patterns such as Lambda, Event driven Architecture, Data as a Service, Microservice etc. </li><li>4+ years’ experience with all major AWS Services, particularly EKS, EC2, Lambda, S3, Kinesis, SNS, SQS, ECS, Cloud Formation, Cloud Security </li><li>Experience with DevOps, Continuous Integration and Continuous Delivery (Maven, Jenkins, Stash, Ansible, Docker) </li><li>Proven experience in Agile methodologies (Kanban and SCRUM) </li><li>Relational (Oracle, DB2) and NoSQL databases (DynamoDB, Elastic search, Graph DB) </li><li>Excellent collaboration skills to work with multiple teams in the organization </li><li>Ability to understand and adopt to changing business priorities and technology advancements </li><li>Solid understanding and technology trends in implementing of Big data ecosystem </li><li>Strong team player and able to mentor junior team members </li><li>Strong experience in problem solving analysis, owning the problem, designing the solution, and leading the change. </li></ul>The Team Fidelity Electronic Notifications System (FENS) team is responsible for systems design, development and maintenance of Fidelity’s alerts systems. FENS group provides real-time &amp; batch alerts for Retail, Institutional, workplace Investing and Capital markets customers.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Senior Software Engineer (Event Messaging Platform)

<h4>Background Investigator</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Background Investigator to work in Westlake, TX!<h4>The Role</h4>The Background Investigator helps reduce the overall risk to Fidelity Investments by accurately vetting new hire applicants interested in working for or being placed at Fidelity. This position reviews and scores background findings and delivers those findings to the staffing and/or business unit management who will consider findings when making a hiring decision.<h4>Major Responsibilities:</h4><ul><li>Capture information required to complete background investigation. Work with Fidelity TalentSource, Talent Acquisition and the prospective employee directly to supply information needed to complete the background investigation. </li><li>Verify the accuracy of background information using the telephone and various internet sites and databases. Contact institutions such as Universities, Corporations and Courts to acquire information vital to complete background investigation. </li><li>Compile and analyze information verified or provided by the candidate making a decision and/or recommendation on how to classify the candidate/employee according to background investigation policies and procedures. Consult with Senior Management, Legal, HR Solutions, Fidelity TalentSource and/or Talent Acquisition on decisions. Bring up decisions as necessary. </li><li>Prepare detailed investigative reports that are factual, timely, well written and logical. Use internal database to document conversations and actions taken. </li><li>Communicate results of investigation in a timely manner to Senior Management, Talent Acquisition, HR Solutions, Regional Security Offices, and/or business units. </li><li>Optimally handle and prioritize individual case load according to criminal sensitivity, age of case, type of investigation etc. to ensure that cases are completed within 10 day standard. </li><li>Committed to meet department quality and efficiency goals. </li><li>Build and maintain a familiarity and understanding of existing and proposed legal/human resources related issues that could affect the background investigation process. </li><li>Dedication to maintaining the confidentiality of all investigative information in accordance with the disclosure requirements of Fidelity and/or the department. </li></ul><h4>Dynamic Working </h4>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Background Investigator

&nbsp;Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Site Reliability Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake TX or Merrimack NH. <h4>The Role</h4> You will have the opportunity to lead all aspects of production support – readiness, availability and resiliency of critical Applications, Batches &amp; Infrastructure representing various business units while being centrally aligned to the Production Services organization. Offer a plethora of opportunities to augment knowledge across multiple dimensions of Technology at the same time retaining key focus on Cloud Computing (AWS &amp; Azure) &amp; Enterprise tools/solutions like Jenkins, uDeploy, Docker, Kubernetes, Splunk, Datadog, etc. This role will provide a truly predictable customer experience. Under times of market volatility and high volumes, there is an increased expectation of a consistent service level. In Fidelity, we strive to meet this expectation by building reliability into our ecosystem. This will be achieved though defining &amp; implementing practices in Resiliency Engineering, Automation, Observability &amp; Chaos Testing while also engraining a proactive Culture that thinks reliability first design. Solve stack-wide engineering issues related to hardware, software, network, applications, and cloud service providers. <h4>Team</h4> We at the Production Services (EI&amp;O-PS) in Fidelity are a centralized support services organization in the Enterprise Infrastructure &amp; Operations group of Fidelity. EI&amp;O-PS supports 3000+ applications across Fidelity business units providing roster based on call rotation (follow the sun model). Services provided by EI&amp;O-PS include Platform, Application and Batch Support via Incident management, Change management, Environment management, Cloud, UI, Middle Tier &amp; Database Services, Mainframe operations, Release Services &amp; Performance Engineering services. <h4>The Expertise and Skills we’re Looking For</h4><ul><li>Bachelor’s degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required </li><li>5-8+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale </li><li>Hands-on experience with Public Cloud environments, preferably AWS and Azure. Certifications a plus </li><li>Hands-on experience with container orchestration, preferably with Kubernetes </li><li>Working experience on batch processing using tools like Control M, Informatica etc. </li><li>Ability to solve application issues on Unix/Linux with J2EE, WebSphere, Tomcat and SQL </li><li>Exposure to basic OS level scripting languages such as Korn/Bash/Jscript </li><li>Familiarity with ITIL processes like Incident management, Change/Problem management </li><li>Balancing delivery with ad hoc workloads and re-evaluating priorities </li><li>Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines </li><li>Hands on experience with one or more observability tools (Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry, Datadog, etc.) </li><li>Use Datadog, Catchpoint, Splunk &amp; Grafana for Application Observability and monitoring of app &amp; infrastructure </li><li>Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale </li><li>Proven experience in maintaining scalability and resiliency of complex environment. </li><li>Proven experience in implementing advanced observability practices and techniques at scale. </li><li>Provide enterprise Cloud and Platform Engineering support for production environments and ability to participate in on-call rotation to provide solutions. </li><li>Experience in Cloud development (AWS and Azure) and migration skills; Experience with building and operating highly resilient platforms in public cloud environments </li><li>Ability to triage, complete root cause analysis, and be decisive under pressure </li><li>Experience managing and interpreting large datasets using query languages and visualization tools </li><li>Proficient communication skills with an ability to reach both technical and non-technical audience </li><li>Ability to learn new software, method and practices and bringing them to our developers </li><li>Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships </li><li>Proven experience performing chaos testing to build confidence in the system's capability to withstand turbulent conditions in production </li><li>Strong understanding in API testing tools (SoapUI, Postman) </li><li>Understanding of Agile Methodology </li><li>Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef) </li><li>Handle a huge fleet of on-prem servers (including security &amp; patching oversight) </li><li>Handle hundreds of SSL certificates for all applications in scope </li><li>Use Ansible &amp; Python for automating day-to-day activities, Web development with Django, JavaScript </li><li>Collaboration and Relationships – Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationship </li></ul><h4>&nbsp;Dynamic Working</h4>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Site Reliability Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Fidelity’s Workplace Investing (WI) business unit. Come join the Workplace Investing Scrum Master Chapter! As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad, you will advise, mentor, coach, and train on performance against agile values, practices, and processes to accelerate squad value delivery. In partnership with the squad leader, you will maintain a backlog, help to remove impediments, and facilitate agile ceremonies such as the daily stand up, sprint planning, backlog refinement and retrospectives. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across squads and product areas. You will examine and drive team performance through metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure. You will support the squad by engaging with all team members and product area leadership to reinforce and embed an agile approach and principles into the day-to-day work. This role often requires coordinating the efforts of multiple systems teams to deliver a seamlessly integrated solution to our customers. <ul><li>Working collaboratively with Workplace Investing product partners and chapter leaders to enable delivery of the squad's mission through well-executed sprints. </li><li>Accelerating overall squad performance, efficiency and value delivered by engaging within and across squads to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources. </li><li>Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and transparency to other partners. </li><li>Managing, coordinating coordination for, and participating in agile events (e.g., backlog prioritization, sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrum masters) </li><li>Supporting adoption, and consistent use of enabling tools (e.g., Jira, Mural, MS Teams) </li><li>Organizing and presenting ideas and information logically and concisely to a variety of audiences, including both technical and non-technical individuals </li><li>Collaborating closely with the squad leader to plan and execute on the highest priority work as per the product roadmap. </li><li>Managing multiple, competing priorities simultaneously </li><li>Coaching and mentoring complex squads, regardless of size. </li><li>Participating in a community of practice and providing scrum knowledge to members of your product area and identifying opportunities for continuous improvement within the product area. </li></ul>The Expertise and Skills You Bring<ul><li>You are a proven change agent capable of coaching agile practices to teams and individuals from across distinct functions, experiences, and geographies as they work through new and unfamiliar situations. </li><li>You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery. </li><li>You are intellectually curious and enthusiastic about learning new skills, and model a culture of continuous learning, mentoring, and coaching. </li></ul>The Team You will support one or more cross-functional WI Technology squads while aligned to the WI Scrum Master Chapter. Our mission as a Chapter is to coach, develop, and empower each other to lead development teams that embrace the Agile mindset while providing career guidance and mobility opportunities for Scrum Masters. We are establishing a learning culture that amplifies best practices, delivers consistent, predictable, and impactful results, celebrates diversity and inclusion, and creates a safe, fun, and respectful environment. As leaders who serve, we are building a trusted, collaborative relationship with our partners across Fidelity and embrace customer-focused methodologies that enable innovation and drive product delivery. Dynamic Working Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth are important to us, so you will want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Company Overview At Fidelity, we are focused on making our financial expertise universally accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our&nbsp;diverse and inclusive&nbsp;workplace where we&nbsp;respect and value&nbsp;our associate for their unique perspectives and experiences. For information about working at Fidelity, visit&nbsp;FidelityCareers.com.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Agile Scrum Master

Financial Services Associate Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Financial Services Associate to work in Westlake, TX*** This is a true 3&nbsp;month contract that starts in December ***The RoleThe Financial Services Associate, as part of Fidelity’s Workplace Investing organization, is responsible for working with Fidelity's retirement plan sponsors to assure that all necessary information is supplied in an accurate and timely manner to complete their Nondiscrimination testing and Forms 5500/8955-SSA. The representative will be responsible for handling inbound telephone calls via the Testing &amp; Reporting Services Helpline which typically involves assisting plan sponsors with completing their online testing questionnaires, uploading their census data and answering general questions about the Testing and Forms 5500/8955-SSA processes.The representative will have strong professional and client interaction skills. Efficiency and accuracy are essential to ensuring completion of all incoming business under an extremely tight deadline.The Expertise and Skills You Bring <ul><li>Bachelor's degree or equivalent work experience preferred. </li><li>One to two years of customer service experience, preferably in the financial services / benefits industry, or experience with defined contributions. </li><li>Personal computer proficiency required: Windows Office and web-based applications experience preferred. </li><li>Outstanding organization, multi-tasking and time management skills </li><li>Detail, process and goal-oriented </li><li>Phenomenal client communication skills, especially by phone </li><li>Strong computer skills with an emphasis on Microsoft Excel </li><li>General knowledge of 401k industry a plus but not required </li></ul><h4>Dynamic Working</h4>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates.&nbsp;Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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