Admin Assistant-Chatham Care

Description

Pay Grade: F

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Who we are. We protect lives.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters. 

What we offer. As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact.  No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play
• Work with a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths 
• Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career
• Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you

All Coastal Health District County Health Department employees are deemed essential employees in the event of an emergency. As such, you may be called on to participate in an event not limited to but including, staffing a shelter, a Specimen Point of Collection Site (SPOC) and/or Point of Dispensing site (POD). When you are called on to participate, you are expected and it will be a part of your job requirement to participate, whether the emergency occurs during or outside regular work hours.

Performs general clerical duties in support of patient services according to the needs of the clinic and as directed by supervisor.  These include but are not limited to answering phones, photocopies, faxing, typing and completing forms, etc.  Works with patient scheduling system to meet the needs of patients seeking referrals.  Works collaboratively with other medical facilities, providers and community agencies to maintain up to date resource guides of facilities where patients are referred.  

Job Responsibilities

Works independently and collaboratively as part of the healthcare team to ensure the timely processing of patient referrals in accordance with the level of priority based on the provider’s notes in the patients VHN. This includes making linkages between patients and providers in an acceptable time frame to ensure continuity of care. Assists providers in filling out proper documentation for referrals/authorizations as required by specialty provider(s).  Assists patients in scheduling initial appointments as well as follow up appointments.   Completes necessary forms and assists patients in navigating through the paperwork and processes involved in making a successful referral.  Handles all interactions with patients in a friendly customer service and solutions-oriented manner. Ensures timely faxing, calling and confirming of referrals.   Tracks all data from referrals in patient VHN referral tracking program.   Follows up with patients and/or specialty providers to determine if patient kept their scheduled appointment.  Works with providers to address failed appointments in the interest of achieving best possible outcomes for patients. Adheres to Coastal Health District HIPAA guidelines and compliance on privacy and information security.

Minimum Qualifications

High school diploma/GED and two (2) years of job-related experience.

Additional Information

For more information on the State of Georgia Benefits visit http://team.georgia.gov/
  
 Benefits for Full Time Eligible Employees
  
 •            13 Paid Holidays
 •            Generous Leave Package-Educational Support Leave and 3 weeks each accrued Annual and Sick Leave
 •            Defined Benefit retirement plan
 •            Health Insurance
 •            Dental Insurance
 •            Vision Insurance
 •            Health Care Spending Account
 •            Dependent Care Spending Account
 •            Life Insurance
 •            AD&D Insurance
 •            Disability Insurance
 •            Legal Insurance
 •            Long-Term Care Insurance
 •            Specified Illness
 •            Deferred Compensation (401K & 457 Plans)
  Additional Perks
 •            A supportive and rewarding work environment
 •            Physical Activity Breaks
 •            Employee Assistance Program
 •            Employee discount program
 •            Tuition Assistance
  
 To learn more about the Coastal Health District visit -https://coastalhealthdistrict.org
Applicants chosen for employment will be subject to the following
 Criminal Background Check/Fingerprinting
 Reference Checks & Immunizations Required
* May be subject to pre-employment drug screen
Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted via email by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.
 *Coastal Health District is an Equal Opportunity Employer*
The State will not unlawfully consider an applicant's race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected category when making selections.
If you require accommodations under the American Disability Act (ADA), notify this agency of your request by the closing date of this announcement.