Dayforce Product Owner

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Dayforce Product Owner within HR Applications will provide ownership and ongoing support for Greystar’s instance of Dayforce, the system utilized for Timesheets, Time Away from Work, Payroll, Benefits and Payroll funding. Will also support additional implementation of Dayforce in Europe and APAC regions as planned. Must understand core system functions, the overall system and data architecture and the Dayforce support model. Ongoing support includes documenting operational processes, system administration, configuration and helping Greystar HR, Payroll and Accounting teams team trouble shoot issues as needed. Additionally, this role will support projects and initiatives that enhance overall business operations and payroll reporting, The ideal candidate should have prior Dayforce experience and best-in-class collaboration and written/verbal communication skills. Preferred experience with both Dayforce and Workday, but not required. Familiarity with Jira is a plus.

JOB DESCRIPTION

KEY RESPONSIBILITIES:

• Product Roadmap Development and Maintenance – Collaborate with business stakeholders, IT Leaders, Dayforce and end user users to develop and maintenance product roadmap including any new product releases
• Ensure alignment of features and functions within Dayforce to overall goals of Greystar and key stakeholders
• Workflow and system modification configuration
• Support Dayforce security authorization matrix
• Maintain Dayforce HUBs - changes, updates, etc.
• Identify user needs and ensure product meets customer expectations in conjunction with the vendor
• Prioritize and schedule releases working closely with cross-functional teams
• Engage in documenting, tracking and prioritizing changes need to support additional implementations
• Understand and support Dayforce solution architecture (data and integrations)
• Partner with the business during critical testing cycles/UAT
• Participate in cutover activities and work with business to ensure go-live readiness, when necessary
• Refine, document and own standard operating procedures for the Dayforce instance at Greystar
• Become the techno-functional resource SME for all things Dayforce at Greystar
• Own general Dayforce administrator responsibilities such as security etc.
• Track and own product backlog and production support ticket requests submitted to Dayforce
• Engage in testing and troubleshooting for product roll out to additional countries
• Coordinate issue resolution and/or product changes with Dayforce Managed Services

BASIC KNOWLEDGE & QUALIFICATIONS:

• Bachelor’s/Master’s degree from an accredited college or university preferred in Management Information Systems, HR or related field, and/or equivalent experience is highly preferred.
• Superior Communication Skills
• Requires at least 2 years of Dayforce configuration and support experience
• Demonstrated knowledge of solution architecture concepts and principles
• Demonstrated ability to translate technology into business terms and to influence outcomes with key stakeholders.
• Strong communication skills with the ability to communicate to parties from various levels and backgrounds.
• Ability to work independently with strong critical thinking skills.

Additional Compensation:

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.