You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
Responsibilities
- Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdues with accounts that have a high exposure.
- Build the vision, strategy, and roadmap of Cloud-native AI/ML core foundation products& tools to derive significant impacts for our products
- Build new AI technologies, services and platforms to enable scale for Amex’s products and offerings
- Bring innovation into Amex from trends and best practices in the external AI community
- Ability to experiment and prototype new technologies quickly to maximize the business impact
- Lead all important aspects of the next-gen AI platforms such as architecture, Compute (GPU, CPUs), scalability, implementation, operation as well as optimization.
- Identify and track key success metrics for the ML Platform
- Work with senior leaders to prioritize business and ML Platform needs
- Partner closely with tech partners on implementation and deployment of Cloud capabilities
Qualifications:
- Masters or PhD degree in Computer Science, Mathematics or related field.
- More than 10 years of hands-on Experience with Big Data frameworks
- Practical experience with Machine Learning and Deep Learning, GenAI techniques
- Experience developing data products, technologies and platforms
- Experience with Public Cloud technologies such as AWS or Google Cloud
- Excellent communication skills: Ability to translate technical and analytical metrics into simple content and present to business partners as well as senior leadership.
- Strength in meeting objectives through influence, facilitation, and team building
- Comfortable in working with and managing relationships across the enterprise (including negotiation and influencing skills).
- Strategic thinker with ability to craft plans to multiple stakeholders and operate effectively within the dynamic organization.
- Comfortable working across locations and time zones, with both co-located and remote team members.
Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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