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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance, and enabling the day-to-day operations of our company’s payment network.
The role of the Global Merchant & Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.
Key responsibilities
The Director of Discount Rate Planning & Insights is responsible for:
- The planning and forecasting activities of the Global Discount Rate which is the key metric that underpins our largest revenue stream.
- Lead the day-to-day operations of the team to execute all Global Discount Rate planning and forecasting processes, including Annual Plan, LRP, periodic forecasts and results analysis
- Define and develop innovative reporting methodologies to better understand and action performance trends
- Collaborate with various global partners, including Finance, to improve Discount Rate performance, further streamline processes, and achieve greater standardization across the regional Pricing teams
- Elevate the level of analytics to drive improved pricing performance
- Maintain and refresh all Standard Operating Procedures (SOP) including Process Maps and Risk and Control Documentation
- Being the voice behind Discount Rate Performance
- Partner with the Senior Finance Leaders to align on planning processes, review analyses, and provide performance insights
- Review all major planning deliverables with GMNS President
- Design and develop Executive Committee materials that inform on trends and projections
- Develop Discount Rate inputs for Board meeting materials
- Building and developing a talented and versatile team
Required Qualifications:
- 5+ Years’ experience in pricing or business/financial analysis or related discipline
- Able to engage, motivate and develop a team of high-performing, high-energy colleagues
- Demonstrated ability to work collaboratively and effectively in a fast-paced, high-pressure environment
- Excellent financial analysis and problem-solving skills with ability to translate complex financial terms into key insights
- Superior written and oral communication and presentation skills
- Strong organizational skills with the ability to meet critical deadlines and manage multiple projects simultaneously
- Knowledge of SQL, TM1, Cornerstone advantageous
- MBA or other professional qualification preferred
Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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