Director, Site Management

Director, Site Management

Summary

Responsible for the coordination of facilities related enterprise activities for National Life Group on the Vermont campus. This position ensures that all office moves and events impacting the campus are effectively and efficiently supported and managed in conformity with established policies and performance standards.  This position manages the company’s relationships with numerous service providers and vendors and is the main point of contact with the campus tenants and manages those relationships.  The position reports to the Head of Facilities.

Responsibilities

• Influence policy making relative to facility usage for all internal and external meetings/events and ensures enforcement of those policies in all National Life owned space.
• Work with departments to plan for strategic utilization of space that meets evolving business needs.
• Coordinate and manages office moves in accordance with established policies and performance standards.
• Responsible for all events on campus to ensure they both comply with established policies and performance standards as well as provide the consummate client experience.
• Manage relationships with service providers and vendors. This includes negotiation of contracts and costs, processing of invoices, evaluation of performance and providing feedback to continually improve the experience of those on campus.
• Assist leaders in the preparation of long-range strategic goals and necessary resource projections.
• Develop plans, budgets, reports, and oversee activities for all the supported services provided on campus including food, janitorial and lodging services.
• Evaluate purchase of equipment and participate in negotiation of vendor contracts and agreements in support of food, janitorial and lodging services.
• Develop direct reports by fostering and supporting career development, motivating, engaging and capitalizing in employee strengths.
• Build cross-functional partnerships with other business units and teams throughout the organization to deliver results through vision, strategic planning and implementation of thoughtful solutions.
• Ensure cross campus coordination such that associates, partners and visitors all have similar experiences when visiting NLG offices.
• Behavioral - Self-motivated, team player, follows guidelines, treats others with respect. Holds self and others accountable. Communicates effectively. Manages conflict appropriately.
• Manage relationship with tenants to ensure company needs and fiscal obligations are met in accordance with the lease agreements. This includes invoicing tenants for services provided, coordinating regularly with tenants to understand needs and communicate rules and procedures, conduct regular notification to tenants of operational information that may affect their day to day business, and manage response to tenant complaints and requests for information.
• Responsible for management of adjacent properties, including four (4) residential properties and the childcare. This includes coordination of work, planning for guests and entering into short term leases where appropriate.

Requirements

• Ten years management / leadership experience, including five years of experience in business management.
• Bachelor’s degree in Business Administration, or an additional 5 years of experience in business management (10 years total)
• Valid (VT or TX) drivers license. Must have and maintain clean driving record.

Knowledge, Skills and Abilities

• Working knowledge of basic business practices.
• Working knowledge of vendor management and contract oversight and negotiations.
• Must be able to work with all levels within the organization on development and implementation of policies, procedures and performance standards.
• Strong verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Strong organizational and planning skills.
• Ability to make decisions independently.
• Ability to prioritize and manage multiple projects and initiatives simultaneously.
• Ability to resolve complex problems positively and professionally.
• Ability to work effectively with all levels of staff and management with tact and diplomacy.
• Effective management skills, including ability to lead and motivate people
• Advanced knowledge of Windows, MS Word, Excel and PowerPoint.
• Very strong project management experience.

The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.

Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.  National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.

National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.   

National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.

National Life Group

1 National Life Dr

Montpelier, VT 05604

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