Document Integrity Trainee(Pre-Professional Trainee | Hybrid)

Introduction

Are you a current Department of Motor Vehicles employee looking to advance your career within the agency? If so, read below and apply today!

The State of Connecticut, Department of Motor Vehicles (DMV) is offering a unique and exciting opportunity for its current agency employees! We invite you to apply for the position of Document Integrity Trainee (Pre-Professional Trainee or PPT), with a built-in promotional opportunity of Motor Vehicle Analyst.

This position will be assisting the Program Coordinator and Division Manager in the Document Integrity Unit.

WHAT WE CAN OFFER YOU

As a state employee, you would continue to have access to the following:

• Visit our new State Employee Benefits Overview page!
• The opportunity to continue to work for a Forbes top company - 'Forbes': State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
• Professional growth and development opportunities
• A healthy work/life balance to all employees

POSITION HIGHLIGHTS

• Monday - Friday
• Full-time
• First shift (8:00 AM - 4:30 PM)
• Location:  Wethersfield, CT
• Hybrid work environment (combination of on-site and telework)
  

PROMOTIONAL OPPORTUNITY

We are committed to our employees' career development which includes a training program to support your professional journey. The Document Integrity Trainee position is part of a structured 3-year training program designed to prepare you for the Target Class of Motor Vehicle Analyst. The length of the training program is set on the experience and training requirements of the target class. At the completion of the training program, incumbents must meet the experience and training requirements of the designated class.

THE ROLE

As a Document Integrity Trainee, you will be responsible for the following:

• Performing audits of transactions to ensure compliance with the state and federal regulations regarding credentials, identity theft and address fraud;
• Reviewing facial recognition images;
• Conducting address investigations;
• Participating in random audits of branches/partners;
• Releasing credentials from Central Issuance gates;
• Assisting branch on license issues SAVE (an electronic immigration status verification system), immigration checks, and exceptions on required identity documentation);
• Communicating with internal and external partners through various types of communication;
• Conducting website maintenance and revisions;
• Drafting of policies and procedures;
• Assisting law enforcement with requests;
• Revoking credentials as needed;
• Preparing for and attending hearings; and
• Participating in the grant funded Cross-Jurisdictional Project, and the testing of DIU systems.

Pre-Professional Trainee Program

*Salary

Initial Appointment to PPT Program

Minimum of CL 13 or current employee rate plus 3%, whichever is higher, but not to exceed the maximum of Salary Group CL 19

After (2) Years of Training

Maximum of Salary Group CL 13, i.e., Step 10, or current Pre-Professional Trainee rate plus 3%, whichever is higher, but not to exceed the maximum of Salary Group CL 19.

Anniversary Increase

Increase of 3% of current salary
(not to exceed the maximum of Salary Group CL 19)

Motor Vehicle Analyst

$74,750-$96,734/year | subject to change per Collective Bargaining Agreement

Link to Current NP-3 Pay Plan

ABOUT US

The DMV’s mission is to promote and advance public safety,security, and service through the regulation of drivers, their motor vehicles,and vehicle-related businesses.

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

To Apply:

• The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  
• Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
• Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the Talent Acquisition Professional listed on this job posting.
  
• All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

FOR ASSISTANCE IN APPLYING:

• Please read or watch our Applicant Tips on How to Apply.

Important Information After You Apply:

• This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
• Read through this helpful link to prepare for your interview.
  
• Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
• Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
• Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Connect With Us:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Frank DeCusati at frank.decusati@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency planned training program approved by the Commissioner of Administrative Services receives formal and/or on-the-job instruction and training designed to provide the necessary knowledge and skills to qualify for appointment to a designated professional administrative or technical classification.

EXAMPLES OF DUTIES

• Receives formal and/or on-the-job instruction and training in introductory administrative, professional or technical work designed to develop knowledge and skills needed in order to qualify for appointment and advancement in a designated specialty; 
• Performs a wide variety of increasingly complex, diversified and difficult duties as competencies are acquired during course of training period and in accordance with approved time schedule; 
• May prepare reports on progress of training; 
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Evidence of basic aptitudes, motivation, interest and ability sufficient to provide reasonable foundation for acquiring knowledges and skills required for a designated technical or professional classification.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Three (3) years of current employment as a state employee including one (1) year in work related to the target class.

PREFERRED QUALIFICATIONS

• Experience with DMV systems such as mainframe, CIVLS, card issuance manager (CIM).
• Experience with interpreting research and using the findings for document integrity program outcomes.
• Experience in interpreting and applying state and federal licensing laws.
• Experience communicating and collaborating with internal units and external stakeholders.
• Experience handling customer service issues.

SPECIAL REQUIREMENTS

• Incumbents in this class will be eligible for promotion without competitive examination upon completion of a specified period of training and satisfactory service. The length of the training plan must be sufficient to allow incumbents to fully meet experience and training requirements of the target class. The training period may be one, two or three years depending on the experience and training requirements of the target class as follows:

LENGTH OF TARGET CLASS
EXPERIENCE AND TRAINING                 

LENGTH OF TRAINING PERIOD

Four (4) Years 

One (1) Year 

Five (5) Years 

Two (2) Years 

Six (6) Years 

Three (3) Years 

• All appointments to this class shall be under terms of a training program and in accordance with a time schedule approved by the Commissioner of Administrative Services. All training plans must be approved by the Department of Administrative Services prior to appointment to this class.
• Persons having responsibility for supervising or observing the behavior of inmates or custodial clients will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all inclusive of every task and/or responsibility.