ETF Operations Analyst

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

Using discretion and judgment, with direction from the Manager, assist Team Leader and Analysts who perform ETF investment processing and transaction data quality reviews for various internal systems; ensures the timely and accurate completion of staff activities; assist to develop processes and procedures to successfully mitigate risks. This position must operate as a team with the Director, Manager and Team Leader; assist with the allocation of resources to meet productivity goals that allow the department to meet or exceed client and department expectations.

WHAT YOU WILL DO

• Performs ETF investment processing and transaction data quality reviews for various internal systems. Identifies risks, causes of risks, and implements appropriate controls to mitigate those risks.
• Assists the Team Leader to ensure that operating procedures are current, and that staff adheres to department standards, as well as client-specific requirements. Assists the Team Leader in providing staff with the professional standards required of the position, assists in interpreting new rules, regulations, and interpretations as they relate to the unit.
• Assists the Team Leader in prioritizing, allocating and reviewing work; provides guidance and technical assistance; makes recommendations regarding training, development and other related personnel activities.
• Assists the Team Leader in the management and allocation of resources within the unit, assigns projects and reallocates workloads, as necessary. Assists in training staff members accordingly.
• Assists in resolving operational and administrative matters that are of a complex nature. Makes recommendations about problem resolution, consulting with Managers and other Team Leaders when appropriate.
• Identifies opportunities to leverage technology in order to streamline manual processes. Performs user-acceptance testing for enhancement requests that affect the Investment Operations team.
• Supports Investment Operations team by attending regular meetings relating to departmental or inter-departmental initiatives.
• Provides backup support for the Team Leader when the Team Leader is out of the office or unavailable. Escalates issues to Investment Operations Management team when necessary.
• Assists with special projects and performs additional responsibilities as requested.

WHAT WE ARE LOOKING FOR

REQUIRED:

• Bachelor's degree in business or equivalent work experience.
• 2-5+ years related experience preferable
• Experience working in a diverse environment where production, controls, and daily deadlines are required.
• Excellent communication skills, both written and verbal.
• Strong attention to detail, strong leadership skills and demonstrated organizational skills.
• Thorough knowledge of all security types and attributes of each.
• Ability to interact with individuals at all levels of the organization.
• Knowledge of ETFs preferable

#LI-CD1

#LI-HYBRID

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.

What we offer:

• Generous time-off provided: including "Responsible time off" for many roles, paid company holidays when the US Stock Exchange is closed, plus paid volunteer time
• Family Focus: Up to 20 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, adoption assistance, generous caregiver leave
• Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with company contributions
• Wellness Programs: Robust wellness webinars, employee assistance program, gym reimbursement through our medical plans, fitness center discounts and more
• Life & Disability Benefits: Company-paid basic life insurance and short-term disability
• Financial Benefits: 401(k) savings plan, Defined Contribution plan- 15% of base salary invested into the Plan, competitive total compensation programs

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email talent_acquisition@mfs.com for assistance. 

MFS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document and Pay Transparency Nondiscrimination Provision, linked for your reference.