Executive Director, Internal Professional Education
Full Time
About Pacira Pacira BioSciences, Inc. is a leading provider of non-opioid pain management and regenerative health solutions dedicated to improving outcomes for health care practitioners and their patients. Our in-depth knowledge of non-opioid pain management, coupled with our passion for advancing patient care, drives our commitment to providing solutions that address unmet medical needs and improve clinical results. Why work with us? Rarely do you have an opportunity to do work that really matters. What drives us is our mission. What makes us successful are our people. At Pacira, you are part of an inclusive culture that fosters collaboration, growth, and innovative thinking - a place where you can make an impact and help change the standard of care in non-opioid pain management. Be part of our movement, let’s pursue excellence together. Summary:The position reports to the SVP of Professional Education and collaborates closely with internal employees to educate on the Pacira portfolio. The position will work closely with Sales, Marketing, Market Access, and Medical Affairs to ensure all customer facing personnel as well as all employees have adequate knowledge given their area of responsibility. This role will also partner with human resources to ensure talent management and leadership development are enhanced and consistent.Essential Duties & Responsibilities:The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job. Other duties may be assigned.
- Build upon and manage existing sales and medical training programs to ensure a high degree of professional selling skill and enhanced product and scientific knowledge of Pacira Products.
- Deliver/guide training sessions for new sales representatives, national accounts leaders, clinical educator team and medical affairs team, changing the program as the business needs change.
- Build out and maintain an ongoing skill / capability platform for our customer facing teams to drive continued improvement in those teams.
- Ensure that all sales training activities are coordinated with and enhance Pacira’s marketing, sales, and medical affairs/medical science plans.
- Partner with Human Resources Business Partners and Talent Management and Leadership Development Director to share best practices and achieve efficiencies across complementary training groups.
- Routinely evaluate the effectiveness of and update Pacira’s customer facing training programs.
- Maintain appropriate training records for all assigned Pacira personnel and managers.
- Develop and implement ad hoc training programs to meet evolving business needs.
- In coordination with executive leadership from Sales, Medical Affairs and Medical Health Science: design POA workshops, including developing leaders guides and participant materials.
- Develop leader guides and present “Train the Trainer” for the sales management team to train and develop sales team members.
- Build upon and manage Field Trainer program to ensure up to the minute knowledge and resources are constantly and consistently being disseminated to the field.
- Work with Sales and Medical Affairs to continue growing and developing their customer facing leadership personnel to create a leadership team and culture which drives outstanding patient care as well as business results.
- Collaborate with other functional leaders within commercial organization to create, maintain and drive a culture of collaboration and results orientation.
- Continuously measure and evaluate training effectiveness.
- Maintain fiscal responsibility and actively manage departmental budget
- Other projects as assigned.
- Bachelor’s degree from an accredited college or university (advanced degree preferred).
- Minimum 8 years pharmaceutical/biotech experience. 4 years in sales management preferred.
- Minimum 5 years sales training experiences.
- Excellent verbal and written English communication skills.
- Demonstrated effectiveness in small, nimble, innovative environments.
- Ability to connect with and inspire people.
- Excellent ability to deliver compelling / persuasive presentations to diverse groups of all sizes.
- Proven ability to design and deliver sales training programs that promote unwavering adherence to regulatory and compliance rules.
- Demonstrated ability to design and deliver highly technical, medical product/medical technique education.
- Proven ability to train trainers and successfully manage field training programs and teams.
- Demonstrated ability to be a team player, working across department and divisions in collaborative environment. Ability to work well independently.
- Proven ability to manage multiple projects, to set priorities and to meet deadlines.
- Demonstrated customer service approach,
- Medical, Prescription, Dental, Vision Coverage
- Flexible Spending Account & Health Savings Account with Company match
- Employee Assistance Program
- Mental Health Resources
- Disability Coverage
- Life insurance
- Critical Illness and Accident Insurance
- Legal and Identity Theft Protection
- Pet Insurance
- Fertility and Maternity Assistance
- 401(k) with company match
- Flexible Time Off (FTO) and 11 paid holidays
- Paid Parental Leave