Manager- Control Management Risk ID, Assessment, Testing & Reporting
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The objective of the Global Services Group (GSG) Control Management Governance team is to establish the Operational Risk and Controls strategy for GSG, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting
GSG Control Management is looking for a Manager of Risk ID, Assessment, Testing & Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The selected candidate will play a critical role in setting the strategic direction that leverages data and reporting governance processes, standards, and policies to establish a consistent baseline and ongoing measurement of data quality and reporting packages. The Manager will ensure reporting tools will have the flexibility to perform dynamic queries and generate reports to address most business needs and identify automation opportunities to improve timeliness of information, freeing up more time for analysis.
The Manager, GSG Control Management, Risk ID, Assessment, Testing & Reporting will:
- Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes
- Support risk management practices within the business
- Support sharing insights, better practices, themes, etc. across the enterprise
- Create, develop, and maintain dashboards and self-serve reporting capabilities for the Conduct Risk program, including Sales Practice and Business Conduct.
- Facilitate the expansion of reporting requirements driven by 2nd Line of Compliance Conduct Risk Management, Privacy, etc.
- Enable smart technology solutions to reduce manual data manipulation and enable self-servicing strategy
- Assists with ad hoc data requests and creates and prepares recommendations for senior leaders for business unit reviews, quarterly reporting, and other meetings
Minimum Qualifications:
- 5+ Years experience working in analytics, business intelligence, data science or related equivalent experience.
- Proven experience in working with large datasets; requires proficiency in Tableau, Data Visualization Tools, SQL, HIVE, Python, Cornerstone and other applicable tools
- Strong project management, communication, and interpersonal skills
- Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
- Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
- Demonstrated history and ability to manage teams, spread over geographies
Preferred Qualifications:
- Bachelor's Degree in Data & Analytics, Business Intelligence or related field
- Experience in at least one of the following:
- Providing identification of operational risks throughout business processes and systems
- Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes
- Experience in financial services industry.
Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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