Patient Relations Assistant/OnCall--Chandler Emergency Department

Job Title
Patient Relations Assistant/OnCall--Chandler Emergency Department


Requisition Number
DU12798


Department Name
H3020:Admitting and Registration Services


Work Location
Lexington, KY


Salary Range
16.20


Type of Position
Staff


Position Time Status
On Call


Required Education

High School/GED



Required Related Experience

3 1/2 years of related education/experience perferred but not required.



Required License/Registration/Certification

N/A



Physical Requirements

Requires periods of sitting, standing, and walking. May require lifting/pushing/carrying objects up to 15 pounds.



Shift

Positions available are 12.5 hour shifts. Three consecutive 12.5 shifts working followed by 4 days/evenings off.

Shift available:
Sunday, Monday and Tuesday 10:45a – 11:15p.

Hires will be cross-trained for Chandler, Good Samaritan and EmPATH ED Registration areas.

Training will be Monday – Friday (4-6 weeks) from 9a-5p.

On-call staff may have the opportunity to advance to a full time position if desired. On-call positions is a great way to get your foot in the door at UKHC ED Registration Department. Possibilities are unlimited.






Job Summary

Position includes the following:
- Arriving and Updating/Registration of Emergency Department patients
-Copay/payment collection at time of service
-Customer Service






Skills / Knowledge / Abilities

High level of keyboarding accuracy and attention to detail. Ability to maintain calm during stressful situations and provide excellent customer service. Ability to effectively prioritize work. Must have schedule flexibility.





Does this position have supervisory responsibilities?
No


Preferred Education/Experience

Prior patient registration experience preferred. Customer service background such as retail, call center, hospitality, etc., also very helpful.



Deadline to Apply
11/22/2024


Our University Community


We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.