Description
Pay Grade:TPW
This is temporary or hourly paid work performing professional health care services. Positions in this job are established for less than 9 months or scheduled for less than 30 hours per week and are not eligible for benefits if the position status is temporary (i.e., SCOA 513). Positions in this job are established for greater than 9 months and scheduled for greater than 30 hours per week if the position status is permanent labor (i.e., SCOA 512). Normally permanent labor positions are eligible for Health Insurance benefits.
Who we are. We protect lives.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.
What we offer.As a member of the Georgia Department of Public Healthteam, you will join a passionate group of individuals who are dedicated to making an impact. No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:
- Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play
- Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and Georgia Residents
- Work with a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths
- Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career
- Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role.
- Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you
Job Responsibilities
- Conduct follow up telephone interviews with PRAMS sample members and record respondents’ answers to scripted questions in an online survey software.
- Schedule telephone interview appointments and keep accurate records of telephone contacts.
- Assist with preparing survey materials and mail operations.
- Maintain confidentiality and privacy of telephone interviews and mail materials.
- Assist with data entry using the PRAMS Integrated Data Collection System (or back-up system).
- Assist the PRAMS Coordinator and PRAMS team with other activities as needed.
- Participate in PRAMS human subjects training and all other trainings required by GDPH and the PRAMS program.
- Adhere to the PRAMS protocol.
- Other duties as assigned.
Minimum Qualifications
High School diploma or equivalent required
OR
Two years of completed college coursework or an associate degree in public health, or a related health or social science field, preferred
Preferred Qualifications:
- Experience with data entry and telephone interviewing or telephone customer service work is preferred.
- Spanish speaking
- Ability to stay on task while maintaining thoughtful attentiveness to detail and complete tasks in a timely manner while working independently.
- Prior work with GDPH surveillance activities.
Additional Information
Georgia Department of Public Health Commissioner and leaders encourages all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.
The use of wellness breaks during the workday is authorized to support this philosophy and assist employees in meeting their wellness goals. A maximum of 30 minutes in a given workday may be used to engage in wellness activities, generally in the form of two 15-minute breaks or one 30-minute break.
Employment Information
Current State employees are subject to State Personnel Board rules regarding salary.
DPH accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DPH will contact educational institutions to verify degree, diploma, licensure, etc.
The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.
As an employee of DPH, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: DPH-HR@dph.ga.gov.
DPH is an Equal Opportunity Employer
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
ADA Statement
The Georgia Department of Public Health is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: DPH-HR@dph.ga.gov.