Quality Engineering Delivery Lead

Quality Engineering Delivery Lead

Company Summary

Come join one of America’s fastest growing insurance companies with a stable history of 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: Do Good. Be Good. Make Good.

Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.

We invite you to explore what we have to offer and to join our cause.

Role Summary

The Quality Engineering (QE) Delivery Lead position at National Life Group is a key leadership role responsible for end-to-end quality within multiple business domains. This is a unique opportunity to affect change and directly improve the lives of our customers and employees.    

This role demands a high degree of independence, organizational skills, emotional intelligence, and ability to juggle multiple projects and competing schedules. Collaboration, an open mind, and ability to influence others will be instrumental to success.

The position reports to the Head of Quality Engineering and is a member of the CTO organization.  You will be part of a team that continuously drives innovation while delivering end-to-end solutions in support of National Life’s business needs.

Essential Duties and Responsibilities

• Team Leadership:

• Lead QE delivery teams by example
• Motivate and inspire QE delivery teams
• Foster a culture of excellence, collaboration, innovation and shared responsibility for quality

• Project Delivery:

• Oversee the definition and execution of test plans and test cases
• Collaborate with engineering teams to identify and proactively resolve quality issues
• Monitor capacity of highly outsourced, global teams and address constraints
• Roll up your sleeves and help teams overcome challenges

• Continuous Improvement:

• Mature our test automation portfolio, requirement traceability practices, and promote transparency of testing activities
• Maintain up-to-date knowledge of industry trends, technologies, and QE best practices
• Experiment with emerging technologies such as Gen AI and leverage the most promising to mature our quality practices and deliver business value

• Stakeholder Collaboration:

• Foster and maintain trusting relationships with all parties
• Work closely with cross-functional teams including business, engineering, and external vendors to ensure quality objectives are met
• Communicate quality metrics, issues, and progress to senior management and stakeholders

Minimum Qualifications

• Bachelor’s degree in computer sciences, related field, or equivalent combination of education and experience
• 3-5 years of demonstrated progressive technical leadership experience leading a geographically dispersed, global workforce
• Strong QE knowledge and skills with demonstrated ability to lead teams through complex initiatives
• Strong analytical and problem-solving abilities
• Experience with automated testing tools and techniques
• Ability to think creatively and drive innovation
• Ability to work collaboratively across business units and IT customers
• Excellent verbal and written communication skills, both technical and non-technical

Preferred Qualifications

• Hands-on experience with QE tools such as Zephyr Enterprise, Tosca, and/or NeoLoad
• Broad IT technical experience
• Life & Annuity insurance industry experience

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

#LI-AG
#LI-Hybrid

The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.

Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.  National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.

National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.   

National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.

National Life Group

1 National Life Dr

Montpelier, VT 05604

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