Senior PeopleSoft Benefits Business Analyst(ERP Financials Business Team Lead)

Introduction

The State of Connecticut, Office of the State Comptroller (OSC) is currently seeking dynamic, passionate individuals who are eager to contribute their expertise as a Senior PeopleSoft Benefits Business Analyst (ERP Financials Business Team Lead) supporting the Core-CT PeopleSoft Benefits module. Join our team and embark on a rewarding career that offers growth, superlative benefits, and a culture that encourages work/life balance.

WHAT WE CAN OFFER YOU

• Work for a Forbes top company - ‘Forbes’: State of Connecticut Ranked One of the Best Employers of 2023.
• Comprehensive health and dental insurance, providing you with peace of mind and access to quality healthcare.
• Robust pension plan and supplemental retirement offerings to secure your financial future.
• Generous paid time off, including vacation days, sick leave, personal days, and 13 holidays per calendar year.
• We are an eligible Public Service Loan Forgiveness employer, which means you may be eligible to have qualifying student loans forgiven after 10 years of service.
• A culture that recognizes the importance of work/life balance and offers alternate work schedules and telecommuting options.
• Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut.
• Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Learn more about all Connecticut has to offer.

POSITION HIGHLIGHTS

• Full-Time, 40 hours per week
• Monday through Friday
• Location: 165 Capitol Avenue, Hartford, CT 06106
• Hybrid (office/telework) may be available

THIS JOB IS FOR YOU IF

• You possess extensive knowledge of PeopleSoft Financials and Human Capital Management modules and their integration with other Core-CT modules. 
• You’re systematic and organized and can interpret, analyze, document, and test business requirements. 
• You’re a problem-solver and enjoy working with the agency user population to identify solutions for complex business processes and statutory requirements. 
• You’re a strong independent contributor with a collaborative mindset, capable of contributing your expertise to a team atmosphere. 
• You want to do work that matters and want to build a better Connecticut with the Office of the State Comptroller, promoting economic growth, advocating for fiscal control, and championing policies that lower costs.

DISCOVER THE OPPORTUNITY TO

• Lead the Human Capital Management (Benefits) enterprise service automation module; 
• Establish guidelines and best practices for processing benefits in Core-CT;
• Process Open Enrollment for state employees, retirees, and UConn graduate students; 
• Work with healthcare carriers and carrier files for processing and reporting of healthcare benefits; 
• Troubleshoot and resolve complex issues;
• Gather requirements and documentation;
• Document and understand business processes;
• Implement and validate system upgrades and/or bugs and fixes;
• Review impacts to processes and procedures based upon system upgrades;
• Develop and troubleshoot reports, analytics, queries, spreadsheets, and documents;
• Analyze requirements and business processes and turn these into technical documentation;
• Develop documents and presentations and execute training;
• Participate in system activities as needed.         

ABOUT US

The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public. 

We are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic workspaces.

The Information Technology division is an inter-agency team that supports and helps maintain Core-CT, used by over 10,000 state employees for financial, human resources, and payroll functions. The division maintains and upgrades Core-CT, provides analysis, maintains the comptroller’s technical infrastructure, and is responsible for web development for the comptroller’s communication sites.

Selection Plan

For assistance in applying, please visit our 'Applicant Tips on How to Apply' page

APPLYING FOR THE POSITION

• For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e. Executive, Judicial or Legislative) to the other.
• In order to be considered for this job opening, you must meet the Minimum Qualifications listed in the job opening. The minimum experience and training requirements must be met by the close date of the job opening, unless otherwise specified. You must specify your qualifications on your application. 
• Ensure that your application is complete before submitting it. To comply with Public Act 21-69, the State of Connecticut no longer requests resumes during the initial application process. Once your application is submitted into the JobAps system, you cannot make revisions.
• In order to receive educational credits toward qualification for this job posting, the institution must be accredited. For institutions located outside of the U.S., you must provide documentation from a recognized USA accrediting service specializing in determining foreign education equivalencies to the recruiter listed on this job posting.
• All application materials must be received by the recruiting agency by the specified deadline. Late applications will not be considered. Candidates may request a rare and documented exception for events that incapacitate them during the entire duration of the job posting period by providing a legally recognized justification to accommodate such an exception. Requests may be made to DAS.SHRM@ct.gov. 

WHAT TO EXPECT AFTER APPLYING

• Applicants will receive correspondence via email and are also encouraged to monitor their Personal Status Board daily for status updates, notices, and tasks required in the recruitment process.
• Some postings may require additional referral questions (RQs). You will receive an email with these questions after the posting’s closing date. Check your email and Personal Status Board for notifications, including your spam or junk folders. 
• You may be required to submit additional documentation supporting your qualifications at any point during the recruitment process. The documentation may include a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, or licensure, at the discretion of the hiring agency.
• Candidates who have been selected for employment with the Office of the State Comptroller are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks, subject to the provisions of Section 31-51i and conducted in accordance with Section 29-17a of the Connecticut General Statutes. Selection for employment is contingent upon satisfactory completion of the background investigation.
• The immediate vacancy is listed above, but your application may be considered for future vacancies in this job class.
• Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
• Candidates offered a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees, available at www.ct.gov/ethics.

CONNECT WITH US

• Due to the high volume of applications, we cannot confirm receipt or status during the recruitment process. Updates will be available through your JobAps portal account. 
• If you have any questions about this recruitment, please contact Sara Garrett at osc.hr@ct.gov or 860-702-3572.
• Follow the State of Connecticut on LinkedIn to stay updated on our career opportunities and news.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Administrative Services or Office of the State Comptroller this class is accountable for supervising staff assigned to statewide Core-CT Enterprise Resource Planning (ERP) fiscal functions including integrated financials, supply chain management or enterprise services automation modules.

EXAMPLES OF DUTIES

• Oversees assigned Core-CT ERP module;
• Schedules, assigns, oversees and reviews work of staff;
• Provides staff training and assistance;
• Conducts performance evaluations;
• Plans workflow;
• Establishes and maintains unit procedures;
• Determines priorities and allocation of resources;
• Establishes guidelines and best practices for assigned module areas;
• Determines and understands business and project requirements;
• Develops solutions for agency issues within parameters of systems;
• Identifies gaps and risks within various project elements; 
• Develops contingency plans to address gaps and major risks; 
• Maps processes to meet business needs, evaluating and redefining processes;
• Communicates requirements to information technology staff for design and implementation of business solutions;
• Tests, performs troubleshooting analysis and resolves complex problems;
• Communicates difficult or complex issues and resolutions clearly and effectively to staff and agency users;
• Acts as liaison across modules, with operating units, information technology staff and agencies;
• Oversees development of training programs that are applicable to assigned module;
• Determines and addresses training gaps;
• Develops communication strategy that educates, informs and keeps users up to date with best practices;
• Maintains ongoing list of requests and modifications under consideration;
• Develops comprehensive reports;
• Participates in module and cross-module team meetings;
• Develops procedures and documentation relating to assigned modules including creation and revisions to job aids;
• Makes presentations;
• May participate in module project audit tasks;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
  • Peoplesoft or ERP (system) integrated module knowledge;
  • principles and practices of public administration, governmental budget management and accounting including project costing;
  • the integration of modules;
  • grants and contract preparation and administration;
  • purchasing principles and procedures;
  • asset management;
  • and ability to map business processes;
  • and ability to utilize programming logic, validation testing, script writing, SQL and other troubleshooting software;
• Knowledge of
  • project management principles and techniques;
  • business re-engineering process;
• Considerable
  • interpersonal skills;
  • oral and written communication skills;
• Considerable ability to
  • prepare and analyze financial documents and reports;
  • understand how the application does or does not support the State’s business process;
  • identify, analyze and resolve highly complex business problems;
  • utilize Enterprise Resource Planning systems for financial management;
  • conduct task analysis; 
  • gather technical information and effectively communicate to the appropriate source;
• Ability to train and make presentations;
• Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Nine (9) years of professional experience as a business analyst operating within financial systems.

NOTE: Business analyst is defined as serving as a liaison between business units, technology and support teams interpreting the business needs of an organization and translating into application and operational requirements.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a professional capacity independently performing a complex tasks in support of an integrated financials Enterprise Resource Planning system at the level of ERP Financials Business Specialist.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

• College training in business administration, accounting, finance, public administration or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• Master's degree in public administration, business administration or accounting may be substituted for one (1) additional year of the General Experience.
• For state employees two (2) years of experience as an ERP Financials Business Specialist may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS

• Experience communicating effectively with a diverse population through verbal and written communication.
• Experience with PeopleSoft Human Capital Management applications, including version 9.2 with Fluid. 
• Experience with PeopleSoft HCM Benefits and integration with other PeopleSoft HCM modules.
• Experience managing and documenting software projects;
• Experience interpreting, analyzing and documenting Benefits application business requirements, particularly with respect to State of Connecticut requirements;
• Experience with the process of open enrollment in PeopleSoft and benefit carrier enrollment;
• Experience leading and coaching lower-level staff; 
• Experience utilizing Microsoft Teams to communicate in a team atmosphere; Microsoft Office software to develop resources, presentations, and analyze data; and Visio to create process flow diagrams.

SPECIAL REQUIREMENTS

Employees in this class may be required to travel.

Conclusion

INCOMPLETE APPLICATION PACKAGES AND THOSE RECEIVED AFTER THE CLOSING DATE INDICATED ABOVE WILL NOT BE CONSIDERED.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans, and persons with disabilities. If you require accommodations under the provisions of the Americans with Disabilities Act (ADA), please contact Sara Garrett at osc.hr@ct.gov or 860-702-3572.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.