Parts Associate - JCB Atlanta
Position Purpose
The Parts Advisor is responsible for keeping track of inventory, receiving, and selling and parts.
Major Tasks, Responsibilities & Key Accountabilities
- Handles inbound parts inquiries for customers.
- Research and places parts orders from JCB and various vendors
- Direct ships parts to customers where appropriate
- Handles all customer inquiries in an efficient and responsive manner.
- Maintains parts inventory.
- Researches and advises technicians of parts and orders.
- Initiates sales calls to existing customers to replenish inventory.
Knowledge, Skills, Abilities & Competencies
- High School diploma or equivalent experience
- Proficiency with Microsoft Word, Excel and PowerPoint
- Ability to perform multiple tasks while maintaining a sense of urgency.
- Excellent customer service skills
- Excellent problem-solving skills – ability to think outside the box
- Strong interpersonal and team working skills
- Excellent oral and written communication with an emphasis on phone skills
- Ability to take direction well and work with minimal supervision
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED
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- Job Family Administration/Support
- Pay Type Salary
