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Company Description Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission! Job Description As the Field Engineering Intern you will be joining a strong technical service environment. In this role, you will have an opportunity to work alongside experienced professionals within the field of industrial water treatment. You will gain exposure supporting water treatment systems and assist the organization in achieving its annual goals and objectives as an active participant. Nature of work: Your responsibilities will include (but are not limited to); <ul><li>Generate system drawings, PFDs, for use in on-site manuals and proposals </li><li>Conduct wet testing in laboratory on water samples </li><li>Actively monitor process equipment performance through online tools</li><li>Assist in completing monthly reporting requirements</li><li>Manage bulk chemical inventory and assist with ordering chemical products as required </li><li>Perform field checks on process equipment (flows, pH, conductivity, chemical residuals, etc.) </li><li>Work with supervisors on plant equipment optimization opportunities</li></ul> Qualifications Skills: <ul><li>Experience performing basic chemical tasks such as titrations, pH &amp; conductivity measurements, and using other simple chemistry lab instruments </li><li>Basic mechanical skills to help troubleshoot chemical feed equipment</li><li>Computer skills - use of Microsoft Office, Visio, and online data Management </li><li>Strong teamwork &amp; communication skills </li><li>Ability to prioritize and maintain deliverables in a fast-paced work environment </li></ul> Education: This role is best suited for anyone currently enrolled in a Bachelor of Engineering (BEng) program (Chemical, Environmental, Industrial, or Mechanical) or a Chemistry Bachelor of Science (BSc) program. Consideration will also be given to other science-based technical programs and degrees. Additional Information All your information will be kept confidential according to EEO guidelines. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Intern - Field Engineering

Company Description Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission! Job Description Job Summary The Shift Lead Field Service Representative is responsible for providing expert technical support, maintaining site relations with customers, developing strategies for optimizing site operations, and leading local field teams to ensure proper operations and level 1 maintenance services are being completed proficiently for customers. This role involves troubleshooting and resolving highly complex technical issues, managing projects, and providing mentorship to Operators. Duties &amp; Responsibilities <ul><li>Respond to and resolve highly complex technical issues and service calls.</li><li>Perform advanced troubleshooting, diagnostics, and develop maintenance strategy on a wide range of equipment and systems.</li><li>Mentor a team in conducting level 1 preventive maintenance, system optimization, and performance tuning tasks.</li><li>Manage and coordinate technical projects, including installations, upgrades, and system integrations.</li><li>Provide technical guidance and training to Operators.</li><li>Collaborate with internal teams, vendors, and subject matter experts to resolve complex technical challenges.</li><li>Accurately document service activities and maintain detailed records.</li><li>Maintain account management activities by working within our Veolia digital tool suite including logging hours and PM in ServiceMax/Salesforce/MaintainX, completing site safety inspections in Gensuite, generating reporting in InSight, and more.</li><li>Ensure compliance with company policies, safety regulations, and industry standards.</li><li>Provide excellent customer service and ensure customer satisfaction.</li><li>Indirect Supervision of Field Service Representatives(FSR)/Operators assigned to shift.</li></ul> Qualifications Education &amp; Experience <ul><li>Bachelor's degree in a relevant field (e.g., electronics, computer science, chemical engineering or mechanical engineering) or equivalent experience.</li><li>5+ years of experience in a field service, plant production or technical support role.</li><li>Expert knowledge of electronics, chemistry, mechanics, computer systems, and related technologies</li><li>Strong problem-solving, analytical, and critical thinking skills.</li><li>Excellent communication, interpersonal, and leadership abilities.</li><li>Ability to train and mentor a team of Operators.</li><li>This position is an hourly position that is overtime eligible</li><li>Project management skills and experience are preferred.</li></ul> Additional Information All your information will be kept confidential according to EEO guidelines. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Field Service Representative - Lead

Company Description Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission! Job Description Job Summary about the area and the role: Veolia Water Technologies &amp; Solutions (WTS) is a worldwide leader in water recovery, treatment and reuse. We design and supply a range of water systems, from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. At WTS, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, with competitive benefits and flexible work arrangements. We are seeking a detail-oriented and strategic Manufacturing Plant Buyer to join our Sourcing team. The ideal candidate will have a strong background in purchasing within a chemical manufacturing environment, with proficient knowledge of relevant SAP Material Management (MM) inventory planning modules. Familiarity with the relevant transaction codes (T-codes) in SAP is essential for efficient and effective fulfillment, management, and planning of materials and inventory. You will interact with Supply Chain and Operation Planning, Plant Production, Logistics, Category Management, Material and Product Management, Sourcing, Quality Assurance, Accounts Payable, and Suppliers to help support production activities and schedules. You will be responsible for Purchase Orders and their contents from the moment they are issued until they are closed out i.e. setting contract terms, maintaining Outline Agreements, order confirmation, expediting deliveries, maintaining accurate delivery dates in SAP, Coordinating with Manufacturing, Supply Chain, Quality and Logistics, Accounts Payable for resolving any payment issues to the supplier, financial tracking of costs recognition, and any other tasks as assigned by the manager. Key Characteristics Excellent verbal and written communication skills. Ability to interact effectively with local plant and warehouse teams, senior management and develop strong relationships with Suppliers Strong analytical skills and the ability to work with large amounts of data for inventory planning. Self-governed and motivated to perform tasks within established guidelines Duties &amp; Responsibilities PO creation, and interface with Suppliers to ensure PO is received/acknowledged and ship date is met including but not limited to expediting, rescheduling pull ins and push outs. Manage and monitor all transactional procurement activities through SAP, utilizing the appropriate modules/T-codes for various procurement tasks. Ensure planned ship date aligns with production needs and expedite with Suppliers, Logistics, Category, Supply Chain where needed to improve delivery. Collaborate with internal and external stakeholders team to fulfill inventory needs, plan and forecast demand, maintain optimal stock levels, to support continuous production and overall plant process improvement. Follow-up/Expedite with Suppliers in an organized and timely fashion and comply with documentation requirements and material deliveries. Manage Quarterly Price Adjustments, maintain Outline Agreements and ensure Master Data is accurate. Invoice resolution with Supplier and Accounts Payable as needed. Other tasks as assigned Hard Skills Excellent Expediting skills, preferably related to manufacturing/chemical products. Familiarity with purchase order conditions, INCOTERMS, domestic and International Logistics Good communicator having strong interpersonal, presentation and facilitation skills Strong quantitative and analytical skills Time &amp; Work Management skills Capable of working in a team, prioritizing, multi-tasking, systematic and organized approach to daily assigned tasks. Agile and adaptable to changing priorities Purchase order life cycle management including but not limited to rejections, returns, credit notes Proficient in MS Office and other contemporary softwares. Proficient in SAP MM with a strong understanding of relevant T-codes for purchasing and inventory management. Soft Skills Expert: Demonstrate subject matter expertise in the field. Strategic: Gets the big game. Understands long term. Respects short term but doesn't get hung up in the noise. Inspirational: Ability to inspire/ motivate others. Curious: Ability to pose high impact questions, seeing opportunities in areas where others see problems. Courageous: Champions ideas and helps transform them into actions. Humble: Respectful towards peers, team members, leadership and stakeholders. Holistic: Think customer and Company first. Accountable: Demonstrates responsibility ownership and commitment. Taking responsibility for making tough calls when necessary. Ambitious: Identifies underlying truths and comes up with ideas that change the way we conceptualize issues, depicts vision of future that rallies teams to compete in new ways. Qualifications Education &amp; Experience Required: Bachelor's degree (or international equivalent) in an applicable or related field to /Sourcing/Procurement/Supply Chain/ Business Administration 5-7 years minimum experience in increasing roles in purchasing, expediting or supply chain. Preferred Regional experience Additional Information Annual travel required 10% As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Order Fulfilment Buyer

Company Description Veolia Energy &amp; Process Solutions (VEPS) and Water Technologies Solutions Poseidon (WTSP) businesses within Veolia Water Technologies &amp; Solutions ("VWTS") are broadening their product offerings. The primary focus of this new role will be the delivery of equipment for solids and oil separation from water (hydrocyclones, induced flotation, nutshell filters), Dissolved Air Flotation (DAF). Job Description The Sales Manager is responsible for the establishment and management of long-term business relationships with customers to generate revenue from new projects, identify and follow new market opportunities, support the preparation of, submit, and negotiate commercial tenders to drive the growth of the VEPS pre-Engineered and WTSP portfolios of Technologies and Products. EPS pre-Engineered Systems WTS Poseidon Technologies Key Responsibilities: <ul><li>Execute business development goals to meet and/or exceed sales targets.</li><li>Strong focus on market coverage &amp; gap assessment, building new strategic accounts and to quickly build customer relationships.</li><li>Ensures the coherency and alignment of commercial sales activity with the other offices and business units of VWTS, by participating in coordination meetings and business committees.</li><li>Defines bid strategy according to the client requirements and the company's WIN process, in close co-operation with the VEPS Global Lead (Growth &amp; Energy Transition) and/or WTSP Sales &amp; Technology Director and the Proposals Engineer.</li><li>Working with other internal teams to identify appropriate partners and support the development of the execution strategies.</li><li>Analyze market trends, customer initiatives and competitor technical and industry segment focus. Instigate necessary links to help improve WTS competitiveness.</li><li>Deploys the bid action plan through constant engagement with the customer. Consolidation of the proposals, process, services, execution, financial and legal input into the offer through close consultation with the relevant functional departments..</li><li>Coordinates the preparation of client pre-qualification submissions, and monitors and ensures that the business' details are up to date on industry / client tender portals.</li><li>Drives growth by continuously creating and selling customer value propositions, geographical coverage, meeting End User/OEMs (Independent Channels), Distributors and Value-Added Resellers (Branded Channels) for assigned territories.</li><li>Support the VWTS / VWT Sales team to identify suitable scope to maximize win rate.</li><li>Provide Technical training input to VWTS / VWT Sales teams and Channel Partners, customer troubleshooting (coordination of SME's), value generation and value selling at customer site.</li><li>Participating in Marketing Activity like Webinars, Exhibition, Seminar, Conference and other marketing campaigns.</li></ul> Qualifications Minimum Requirements: <ul><li>Bachelor's Degree in Engineering (Chemical or Mechanical) or Science, or equivalent from an accredited university or college.</li><li>5+ years' experience in Energy, Oil &amp; Gas or related industry with at least some direct customer exposure.</li><li>Experience in Produced Water and/or Wastewater Treatment is a plus</li><li>OEM / process equipment, Oil Field Services industry experience preferred.</li><li>Ability to travel as needed in and out of the Houston TX area</li></ul> Useful Skills or abilities <ul><li>Business Development, Sales / Proposal Experience in a related industry / sector - Water Treatment and/or Oil &amp; Gas would be well regarded.</li><li>Strong oral and written English language capabilities; competency in French (written and spoken) is well regarded.</li><li>Demonstrated sales/people skills and/or aptitude with proven sales record.</li><li>Grounded business acumen and comprehension of aspects of global manufacturing/supply chain.</li><li>Motivated self-starter with a passion for selling.</li><li>Successful track record penetrating new accounts and markets.</li><li>Expertise on Separation Technologies is desirable</li></ul> Additional Information All your information will be kept confidential according to EEO guidelines. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Sales Manager - Separation Technologies

Company Description Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission! Job Description Job Summary: As a Field Service Representative, you'll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, wastewater treatment, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF). Key Characteristics (Highlight characteristics required to succeed in the role) <ul><li>Conduct maintenance and calibration activities</li><li>Consult with customer management and operation teams</li><li>Excellent mechanical know how and problem-solving skills</li><li>Ensure contract compliance of volume and quality specifications</li><li>Operate, monitor, and optimize equipment performance</li></ul> Duties &amp; Responsibilities <ul><li>Operate, monitor, and optimize equipment performance</li><li>Conduct critical and preventative maintenance and calibration activities on equipment.</li><li>Perform analytical testing such as: pH, COD, DO, Ammonia, ATP, TSS, 30-min settling tests, Phosphorus, in addition to various other site-specific testing requirements.</li><li>Review lab data and make appropriate process changes based upon plant conditions and laboratory results.</li><li>Monitor, adjust and maintain chemical injection systems</li><li>Maintain inventory of spare parts and adequate supply of chemicals and replacement parts.</li><li>Carry out mechanical, electrical and control troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.</li><li>Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed.</li><li>Consult with customer management and operation teams.</li><li>Ensure contract compliance of volume and quality specifications.</li><li>Meet customer access requirements to sites.</li><li>Other duties as required.</li><li>Data interpretation, record keeping reporting and critical decision-making skills.</li></ul> Knowledge, Skills &amp; Abilities (List out required and preferred skills as applicable) <ul><li>Knowledge of basic wastewater or water treatment.</li><li>Knowledge of basic computer skills.</li><li>Proficient in Google Suite or related software.</li><li>Ability to read, write, and communicate orally in English in a fluent manner.</li><li>Knowledge of preventative maintenance for pumps, bearings, blowers and general rotating equipment.</li></ul> Qualifications Education &amp; Experience Required: <ul><li>High School Diploma / GED / Home School Certification OR international equivalent 2+ years' experience of service/maintenance or equivalent in an industrial environment</li><li>A valid driver's license.</li></ul> Preferred (if applicable): <ul><li>Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation</li><li>Experience working with wastewater treatment technologies.</li><li>A TCEQ Class C Wastewater Operator's License or higher.</li></ul> Additional Information Working Conditions Work is performed primarily outdoors in an industrial environment. May be exposed to release from surrounding complex or laboratory which may include but not be limited to: low level beta particles (Ni 63) radiation source, chemicals, solvents, electrical (instrumentation),fumes and odors, dust, toxic waste and other hazards associated with working in an industrial area. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Field Service Technician

Company Description Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission! Job Description Location: Odessa, TX Who we are: Veolia Water Technologies &amp; Solutions (WTS) is a worldwide leader in water recovery, treatment and reuse. We design, supply and operate a range of water systems - from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio includes chemicals &amp; monitoring solutions, startup &amp; operation, membrane &amp; ion exchange products, and custom engineered equipment. Job Summary The Shift Lead Field Service Representative is responsible for providing expert technical support, maintaining site relations with customers, developing strategies for optimizing site operations, and leading local field teams to ensure proper operations and level 1 maintenance services are being completed proficiently for customers. This role involves troubleshooting and resolving highly complex technical issues, managing projects, and providing mentorship to Operators. Duties &amp; Responsibilities <ul><li>Respond to and resolve highly complex technical issues and service calls.</li><li>Perform advanced troubleshooting, diagnostics, and develop maintenance strategy on a wide range of equipment and systems.</li><li>Mentor a team in conducting level 1 preventive maintenance, system optimization, and performance tuning tasks.</li><li>Manage and coordinate technical projects, including installations, upgrades, and system integrations.</li><li>Provide technical guidance and training to Operators.</li><li>Collaborate with internal teams, vendors, and subject matter experts to resolve complex technical challenges.</li><li>Accurately document service activities and maintain detailed records.</li><li>Maintain account management activities by working within our Veolia digital tool suite including logging hours and PM in ServiceMax/Salesforce/MaintainX, completing site safety inspections in Gensuite, generating reporting in InSight, and more.</li><li>Ensure compliance with company policies, safety regulations, and industry standards.</li><li>Provide excellent customer service and ensure customer satisfaction.</li><li>Indirect Supervision of Field Service Representatives(FSR)/Operators assigned to shift.</li></ul> Qualifications Education &amp; Experience <ul><li>Bachelor's degree in a relevant field (e.g., electronics, computer science, chemical engineering or mechanical engineering) or equivalent experience.</li><li>5+ years of experience in a field service, plant production or technical support role.</li><li>Expert knowledge of electronics, chemistry, mechanics, computer systems, and related technologies.</li><li>Strong problem-solving, analytical, and critical thinking skills.</li><li>Excellent communication, interpersonal, and leadership abilities.</li><li>Ability to train and mentor a team of Operators.</li><li>This position is an hourly position that is overtime eligible</li><li>Project management skills and experience are preferred.</li></ul> Additional Information The position follows the Dupont schedule. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Field Service Technician - Lead

Company Description Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission! Job Description Who we are: Veolia Water Technologies &amp; Solutions (WTS) is a worldwide leader in water recovery, treatment and reuse. We design, supply and operate a range of water systems - from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio includes chemicals &amp; monitoring solutions, startup &amp; operation, membrane &amp; ion exchange products, and custom engineered equipment. Job Summary The Shift Lead Field Service Representative is responsible for providing expert technical support, maintaining site relations with customers, developing strategies for optimizing site operations, and leading local field teams to ensure proper operations and level 1 maintenance services are being completed proficiently for customers. This role involves troubleshooting and resolving highly complex technical issues, managing projects, and providing mentorship to Operators. Duties &amp; Responsibilities <ul><li>Respond to and resolve highly complex technical issues and service calls.</li><li>Perform advanced troubleshooting, diagnostics, and develop maintenance strategy on a wide range of equipment and systems.</li><li>Mentor a team in conducting level 1 preventive maintenance, system optimization, and performance tuning tasks.</li><li>Manage and coordinate technical projects, including installations, upgrades, and system integrations.</li><li>Provide technical guidance and training to Operators.</li><li>Collaborate with internal teams, vendors, and subject matter experts to resolve complex technical challenges.</li><li>Accurately document service activities and maintain detailed records.</li><li>Maintain account management activities by working within our Veolia digital tool suite including logging hours and PM in ServiceMax/Salesforce/MaintainX, completing site safety inspections in Gensuite, generating reporting in InSight, and more.</li><li>Ensure compliance with company policies, safety regulations, and industry standards.</li><li>Provide excellent customer service and ensure customer satisfaction.</li><li>Indirect Supervision of Field Service Representatives(FSR)/Operators assigned to shift.</li></ul> Qualifications Education &amp; Experience <ul><li>Bachelor's degree in a relevant field (e.g., electronics, computer science, chemical engineering or mechanical engineering) or equivalent experience.</li><li>5+ years of experience in a field service, plant production or technical support role.</li><li>Expert knowledge of electronics, chemistry, mechanics, computer systems, and related technologies.</li><li>Strong problem-solving, analytical, and critical thinking skills.</li><li>Excellent communication, interpersonal, and leadership abilities.</li><li>Ability to train and mentor a team of Operators.</li><li>This position is an hourly position that is overtime eligible</li><li>Project management skills and experience are preferred.</li></ul> Additional Information The position follows the Dupont schedule. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Company Description Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission! Job Description The Electrical and Instrumentation Technician (I&amp;E Tech) is located in Odessa, TX. This is a Monday through Friday position with on-call responsibilities nights and weekends, if needed. This is a great opportunity if you are an experienced Industrial Electrician, Electrical and Controls Technician, Electrical and Instrumentation Technician (E&amp; I Tech), Electrical Technician, Instruments and Electric Tech, or similar. Job Summary Analyzes, troubleshoots, implements, improves, and maintains electrical power circuits and equipment. Maintains and upgrades control and automation systems and instrumentation, electronic and pneumatic equipment used in pump stations, water plant operations, and measurement facilities. Key Characteristics • Duties include installing, inspecting, maintaining, operating, troubleshooting, repairing, and calibrating various mechanical, pneumatic, hydraulic, electrical and electronic equipment. Along with completing all appropriate documentation associated with the duties. • Perform preventative maintenance checks on pumps, compressors, drives, and auxiliary equipment. • Identify, report, and correct safety and environmental concerns. • Perform all work in compliance with Company standards, procedures, and regulatory requirements. • Mentor and train employees when the opportunity presents itself. • Maintain electrical switch gear and power distribution • Responsible for the general upkeep and maintenance of all tools and equipment as needed. • Oversee the construction and/or maintenance activities performed by third parties. • Stay up to date on Operations Qualifications and required training. • Weekly or daily travel to operating sites. • Interface and communicate with customers and suppliers as required. • Complies with company safety and quality policies and code of conduct. Duties &amp; Responsibilities • Must be able to respond to, and address, callouts and emergencies (within 1 hour) during and after regular business hours. Knowledge, Skills &amp; Abilities (List out required and preferred skills as applicable) • Proficient with electronic test instruments and measurement devices. • Knowledge and experience reading and interpreting electrical and mechanical blueprints and diagrams. • Knowledge of Microsoft Office Applications such as Excel &amp; Word. • Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers. • Experience working with water treatment equipment is a plus. • Ability to work with a team and coordinate work schedules. • Demonstrates a high attention to details and is able to follow work processes, standards, and requirements. • Must be able to work from elevated platforms, excavated areas, ladders, stairwells, walkways, etc • Knowledge of simple programming and PLC software preferred. • Knowledge of Allen Bradley hardware and software preferred. • Must be able to respond to, and address, callouts and emergencies (within 1 hour) during and after regular business hours. Qualifications Required: • Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers. Additional Information All your information will be kept confidential according to EEO guidelines. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Field Service Technician - I & E Focused

Company Description Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission! Job Description Who we are: Veolia Water Technologies &amp; Solutions (WTS) is a worldwide leader in water recovery, treatment and reuse. We design, supply and operate a range of water systems - from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio includes chemicals &amp; monitoring solutions, startup &amp; operation, membrane &amp; ion exchange products, and custom engineered equipment. Job Summary The Shift Lead Field Service Representative is responsible for providing expert technical support, maintaining site relations with customers, developing strategies for optimizing site operations, and leading local field teams to ensure proper operations and level 1 maintenance services are being completed proficiently for customers. This role involves troubleshooting and resolving highly complex technical issues, managing projects, and providing mentorship to Operators. Duties &amp; Responsibilities <ul><li>Respond to and resolve highly complex technical issues and service calls.</li><li>Perform advanced troubleshooting, diagnostics, and develop maintenance strategy on a wide range of equipment and systems.</li><li>Mentor a team in conducting level 1 preventive maintenance, system optimization, and performance tuning tasks.</li><li>Manage and coordinate technical projects, including installations, upgrades, and system integrations.</li><li>Provide technical guidance and training to Operators.</li><li>Collaborate with internal teams, vendors, and subject matter experts to resolve complex technical challenges.</li><li>Accurately document service activities and maintain detailed records.</li><li>Maintain account management activities by working within our Veolia digital tool suite including logging hours and PM in ServiceMax/Salesforce/MaintainX, completing site safety inspections in Gensuite, generating reporting in InSight, and more.</li><li>Ensure compliance with company policies, safety regulations, and industry standards.</li><li>Provide excellent customer service and ensure customer satisfaction.</li><li>Indirect Supervision of Field Service Representatives(FSR)/Operators assigned to shift.</li></ul> Qualifications Education &amp; Experience <ul><li>Bachelor's degree in a relevant field (e.g., electronics, computer science, chemical engineering or mechanical engineering) or equivalent experience.</li><li>5+ years of experience in a field service, plant production or technical support role.</li><li>Expert knowledge of electronics, chemistry, mechanics, computer systems, and related technologies.</li><li>Strong problem-solving, analytical, and critical thinking skills.</li><li>Excellent communication, interpersonal, and leadership abilities.</li><li>Ability to train and mentor a team of Operators.</li><li>This position is an hourly position that is overtime eligible</li><li>Project management skills and experience are preferred.</li></ul> Additional Information The position follows the Dupont schedule. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

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