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Company Description Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission! Job Description The Veolia Service Technician will set up and service water purification systems at customer sites. In this role, you will deliver, set up and exchange ion exchange tanks to customers in commercial and industrial applications. Drive truck to deliver ion exchange tanks and water treatment equipment to customer site. Ensure that correct equipment required for the daily route is loaded, secured and meets quality specs. Load and unload tanks on truck and maintains correct inventory on board truck as required. Completes Vehicle Inspection Reports for pre-trip inspection. Keep accurate accountability of inventory at each site and make changes as needed. Communicates changes thru the proper channels and follows up to ensure that changes have been made. Takes water samples and conducts the following tests including but not limited to TDS, resistivity, Cl 2 , and hardness. Accurately record results. Rinses ion exchange tanks to customer specifications at customer sites and ensures quality specifications met. Performs both dry and wet ion exchange tank exchanges. Performs maintenance on equipment to include minor PVC repair. Maintain good housekeeping at all times, which includes the vehicles and customer sites. Follow Veolia WTS and customer EHS policies and rules. Maintains contact with customer on site, communicating effectively, politely, and responding to their needs. Maintains good customer relationships. Assist with equipment or product delivery outside normal scope when needed due to business levels. May be required to be on call during non-business hours. Maintains and safeguards company assets (plant, fleet, equipment, and inventory). Work Independently $31.10 - $38.33 hourly Qualifications HS Diploma, GED or equivalent. ELIGIBILITY REQUIREMENTS: • Possess a valid driver's license and clean driving record history • Ability and willingness to handle repetitive weight - 50 lbs. • Ability to use hand truck and pallet jacks to move heavier loads • Ability and willingness to work in all weather conditions • Ability and willingness to: read, and interpret technical manuals, procedures, and regulations; to write reports; to subtract, multiply, and divide in all units of measure • Ability and willingness to work in range of environments to include but not limited to industrial facilities, manufacturing facilities, and power industry facilities Desired Characteristics: Minimum of 2 years of experience in applicable fields such as electrical, industrial, mechanical, maintenance or plumbing Minimum of 2 years of water industry experience in ion exchange, water treatment, reverse osmosis or membranes and related equipment highly desirable. Forklift certification/experience or ability to obtain forklift certification. Associate degree in electrical, industrial / mechanical, engineering, or water treatment disciplines Vocational training in applicable fields such as electrical, industrial/mechanical maintenance, water treatment, plumbing College coursework in chemistry Experience driving company vehicles such as panel vans or service trucks Initiative Customer Focus Accountable Additional Information As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. Job Location

Service Technician

Company Description Veolia Water Technologies &amp; Solutions (VWTS) is a global leader in water recovery, treatment and reuse. We design, supply and service a variety of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronic ultrapure water to municipal water treatment and industrial wastewater. We are one of the world's leading manufacturers of total organic carbon (TOC) analyzers and corresponding certified reference materials. Our innovative endotoxin analyzer is the latest addition to our growing portfolio of analytical instruments. We strive to provide not only superior technology and design, but also excellent quality, service and application support. Job Description Summary: As an Instrumentation and Controls Technician in the Norfolk Service Center Membrane Department, you will be primarily responsible for the setup, implementation, and troubleshooting of control systems, and programming of Programmable Logic Controllers (PLCs), Human-Machine-Interface stations, SCADA or other control systems for water treatment equipment. In this role, the INC technician will report directly to the Production Manager and will support NSC Plant and Membrane department operations. The INC technician will be asked to assist in the training and development of other technicians on topics related to programming and automation. Additionally, this INC technician could be periodically called on to assist with field operations both onsite and remotely. Anticipated travel is less than 5%. What you will be responsible for: <ul><li>Utilize design documents including Control Logic Diagrams, Shutdown Keys, Loop Diagrams, Instrument Indices, Setpoint Lists, DCS and PLC Design documents to commission and troubleshoot control systems.</li><li>Develop and/or redline P&amp;IDs, electrical drawings/schematics, control documents, and transfer lists.</li><li>Perform control system factory acceptance tests with Clients and client-designated representatives.</li><li>Work cross-functionally between engineering and service teams</li><li>Setup and troubleshoot Ethernet based networks to allow connectivity for remote monitoring and/or remote support.</li><li>Assist service team in troubleshooting mobile equipment turns.</li><li>Work with others in developing their ability to troubleshoot and service equipment.</li><li>Assist the plant in overcoming technical issues and reporting them.</li><li>Assist the production manager in maintaining plant PLC and automated systems.</li><li>Troubleshoot and install new equipment as required.</li><li>Work with the Production Manager, the Membrane Supervisor, and the COE team on NSC plant projects.</li><li>Other duties as required.</li></ul> Qualifications What will you bring to the table: <ul><li>Degree in Engineering or Engineering Technology or 5 years' experience designing and commissioning instrumentation and control equipment in power plants, chemical process facilities, petroleum refineries or wastewater treatment plants</li><li>Or associates degree in Electronics or Controls with 3 years' field experience in troubleshooting, commissioning DCS, PLC or SCADA Control Systems.</li><li>Ability to travel in support of domestic and international trips; anticipated travel up to 5%</li><li>Working experience and understanding of fieldbus networks (Controlnet, Devicenet, Foundation Fieldbus)</li><li>2 yrs of water treatment systems and equipment. UF, RO, EDR, EDI, Ion Exchange, pumps, motors, FDA, filtration, and chemical feed systems experience preferred.</li></ul> Desired: <ul><li>Self-motivated, quick to deliver and a team player</li><li>Effective problem solving skills</li><li>Demonstrated dedication to safety</li><li>An accomplished communicator, able to produce expert technical papers, publications, and design reports</li><li>Demonstrated ability to work independently and remotely with project teams</li><li>Strong oral and written communication skills</li><li>Ability to meet all customer site requirements</li><li>Training skills are strongly preferred</li></ul> Please Note: must live in Hampton Roads and report to Norfolk Service Center daily. Additional Information What will you enjoy from working with us? <ul><li>Recognition for your hard work and achievements!</li><li>Opportunity for new challenges! We are growing!</li><li>Competitive pay and benefits including 401k!</li><li>Paid training!</li><li>Strong leadership team!</li><li>An organization that gives back</li><li>An award-winning organization that you will be proud to work for!</li></ul> If you can demonstrate your extraordinary successes in the areas above, then we would love to hear from you! Please submit your resume. Offers are contingent upon passing all background checks, drug screen, criminal check and professional reference checks. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Instrument and Controls Technician

Company Description Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission! Job Description Several innovative and dynamic project options are available, all focused on implementing continuous upstream quality improvements for our TOC, Endotoxin, and/or Bioburden analyzers and consumables. The internship will involve root cause analysis, data evaluation, CAPAs, QC testing and more. Responsibilities: <ul><li>Investigate field failures using customer data and returned parts and test returned parts and collect data</li><li>Author Failure Analysis Reports for field failures, and identify upstream quality improvements and corrective actions for each report, via root cause analysis and CAPA exercises</li><li>Develop an understanding of testing and production processes and identify key process improvements</li><li>Review internal failure modes with the production team to proactively identify areas for improvement and the potential to implement SPC (Statistical Process Control)</li><li>Perform Operational Excellence process mapping</li><li>Review OpEx findings with production and support teams and identify Critical to Quality improvements and develop implementation plans</li><li>Perform QC testing on existing products or new products and trend QC data and provide monthly updates on trends or unexpected results</li></ul> Qualifications Knowledge, Skills, &amp; Qualities: <ul><li>Experience and/or coursework related to data analysis and data management</li><li>Strong written and verbal communication skills</li><li>Self-driven, creative problem solver, and adept at developing solutions in the face of conflicting requirements, business needs, and technical challenges</li><li>Proficiency in utilizing various data sources and frequencies</li><li>Quality control testing of instruments and components</li><li>Familiarity with process monitoring and control through Statistical Process Control (SPC)</li></ul> Education: <ul><li>Bachelor's Degree: Currently pursuing Electrical Engineering, Chemical Engineering, Mechanical Engineering, Computer Engineering or related</li></ul> Additional Information Salary range: $20.70-$23.50/hour All your information will be kept confidential according to EEO guidelines. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Intern - Quality Engineering

Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. This is a part-time position. Mondays and Wednesdays, 10:00 a.m. to 6:00 p.m., and will work at different sites on Saturdays. Position Purpose: Responsible for working on Household Hazardous Waste collection events or events similar in nature between the months of April and November. Work will mostly be completed on Saturdays. Employee is responsible for maintaining a professional image while adhering to all VESTS Health and Safety policies and procedures Primary Duties/responsibilities: <ul><li>Unload materials from vehicles, trucks and pick-ups.</li><li>Able to recognize potentially dangerous situations relating to chemical handling. </li><li>Able to consistently follow all compliance, health and safety, and procedures in accordance with departmental and regional policies.</li><li>Fosters a proper company image to customers' regular interaction in a professional manner.</li><li>Ability to follow directions and work as part of a team in a changing job environment.</li><li>Work in a safe manner.</li></ul> Qualifications Education / Experience / Background: <ul><li>High School Diploma required</li><li>Hazardous waste experience preferred</li></ul> Knowledge / Skills / Abilities: <ul><li>Ability to act in a professional manner at all times</li><li>Strong team player</li><li>Ability to effectively follow direction</li><li>Ability to work in a changing job environment</li></ul> Required Certification / Licenses / Training: <ul><li>A valid Driver's License </li><li>40-hour HAZWOPER Certification preferred</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

HHW Technician (LTE)

Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>. Job Description BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Primary Duties/Responsibilities: <ul><li>Safety<ul><li>Follow all safety protocols including proper PPE for all tasks undertaken and ensure all others on site are also wearing proper PPE and following safety protocols.</li><li>Report any unsafe conditions to the PM or Operations Supervisor.</li><li>Prepare and submit at least one Near Miss each month</li></ul></li><li>Perform Maintenance on Water, Sewer, Storm, and Street Infrastructure Systems<ul><li>Per direction from Operations Supervisor or the Project Manager perform regular preventative maintenance on infrastructure systems. Maintenance may include but is not limited to:</li></ul></li><li><ul><li><ul><li>Cleaning sanitary or storm sewer lines.</li><li>Cleaning drop inlets and manholes.</li><li>Reading meters.</li><li>Performing lift station checks.</li><li>Taking Chlorine Samples.</li><li>Scraping and painting.</li><li>Flushing Fire hydrants.</li><li>Operating valves.</li><li>Smoke testing sewers.</li><li>General cleaning.</li><li>Digging.</li><li>Any other items assigned.</li></ul></li></ul></li><li><ul><li>Perform repairs to damaged infrastructure. Repairs may include laying new water, sewer, and storm lines; repairing leaks; patching pavement; repairing manholes or drop inlets; replacing worn components; fixing signs and posts; and any other item assigned.</li></ul></li><li>Emergency Response<ul><li>Be willing and able to respond to emergency situations including but not limited to weather related events, pipe or lift station repairs, and/or other client requests.</li><li>Diagnose and determine a plan for repairs to infrastructure when failure or damage occurs. Communicate the proposed plan and any information applicable or requested to the Project Manager or Operations Supervisor or their designee for approval.</li><li>Perform and/or direct repairs on damaged infrastructure with the approval and/or direction of the Project Manager.</li></ul></li><li>Other Duties<ul><li>Communicate usage of inventory items to the Operations Supervisor and assist in efforts to maintain proper levels of spare parts inventory.</li><li>Communicate with Operations Supervisor to facilitate creation of Work Orders for maintenance activities.</li><li>Communicate activities completed with the Operations Supervisor for inclusion in monthly reports.</li><li>Emptying and cleaning port a pots.</li><li>Delivering chairs and signs.</li><li>Emptying trash cans.</li><li>Ensure work areas are maintained in a neat, tidy and organized manner.</li><li>Ensure MISS Utility regulations and dig ticket protocols are followed as required.</li><li>Be willing and able to perform the duties of any other staff members when necessary.</li><li>Communicate with the client as required to coordinate work efforts.</li><li>Any other items necessary for the successful execution of the project.</li></ul></li></ul> Qualifications Education/Experience/Background: <ul><li>High School Diploma/GED is required.</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Job Location

Field Service Technician

Company Description Elga Labwater, a division of Veolia Water Technologies is the industry leader in providing water purification treatments and wastewater solutions to industrial, commercial, and municipal customers. Veolia Water provides water services through public-private partnerships and industrial outsourcing agreements and is comprised of the top water professionals in every corner of the globe. Our parent company, Veolia Environment (VE), is a world leader in environmental services. VE is based in France and is comprised of four business segments that serve the environmental needs of customers globally: Veolia Water, Veolia Environmental Services, Veolia Energy, and Veolia Transportation. Job Description As we grow the Field Service team in the Central US region we are looking for a Field Service Technician who will also provide assistance to the Technical Support team when needed. The Field Service Technician/Technical Support Specialist is a dual role responsible for providing on-site technical service and support as well as remote technical assistance. This position requires excellent technical skills, field service experience, and the flexibility to travel to customer sites as needed. To provide appropriate service coverage in the region, the ideal candidate will be based within Connecticut and be willing to travel through out the Boston/New England US Region. Key Responsibilities: Field Service Duties: <ul><li>Install, configure, and test systems at customer locations according to specifications and procedures</li><li>Perform scheduled preventive maintenance on existing equipment and systems</li><li>Diagnose and troubleshoot equipment and system issues on-site</li><li>Repair or replace faulty components and parts as needed</li><li>Provide training and guidance to customers on the proper operation and maintenance of equipment</li><li>Maintain accurate service records and documentation</li><li>Respond promptly to service calls and customer requests</li><li>Follow all safety protocols and procedures when working on-site</li></ul> Technical Support Duties: <ul><li>Provide remote technical support via phone and email to both internal and external customers</li><li>Troubleshoot system issues</li><li>Walk customers through problem-solving steps and solutions</li><li>Create knowledge base articles to document solutions to common issues</li><li>Handling of customer warranty claims</li><li>Escalate issues to management when needed</li><li>Maintain up-to-date knowledge of products, services, and technical developments</li></ul> This role combines the hands-on technical service of a field technician with the remote support capabilities of a technical support specialist. The ideal candidate will have a solid technical background, outstanding customer service skills, and the flexibility to work both on-site and remotely as needed. Qualifications Qualifications: <ul><li>High school diploma or equivalent; technical or vocational training is preferred</li><li>Minimum of 2 years of experience as a Field Service Technician or in a related role</li><li>Strong technical aptitude and ability to troubleshoot and repair equipment</li><li>Excellent problem-solving and analytical skills</li><li>Proficient in using diagnostic tools and equipment</li><li>Ability to read and interpret technical manuals, schematics, and diagrams</li><li>Strong communication and customer service skills</li><li>Willingness to travel to customer sites as required</li><li>Valid driver's license and clean driving recor</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Company Description Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission! Job Description Job Summary: As a Field Service Representative, you'll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, wastewater treatment, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF). Key Characteristics (Highlight characteristics required to succeed in the role) <ul><li>Conduct maintenance and calibration activities</li><li>Consult with customer management and operation teams</li><li>Excellent mechanical know how and problem-solving skills</li><li>Ensure contract compliance of volume and quality specifications</li><li>Operate, monitor, and optimize equipment performance</li></ul> Duties &amp; Responsibilities <ul><li>Operate, monitor, and optimize equipment performance</li><li>Conduct critical and preventative maintenance and calibration activities on equipment.</li><li>Perform analytical testing such as: pH, COD, DO, Ammonia, ATP, TSS, 30-min settling tests, Phosphorus, in addition to various other site-specific testing requirements.</li><li>Review lab data and make appropriate process changes based upon plant conditions and laboratory results.</li><li>Monitor, adjust and maintain chemical injection systems</li><li>Maintain inventory of spare parts and adequate supply of chemicals and replacement parts.</li><li>Carry out mechanical, electrical and control troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.</li><li>Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed.</li><li>Consult with customer management and operation teams.</li><li>Ensure contract compliance of volume and quality specifications.</li><li>Meet customer access requirements to sites.</li><li>Other duties as required.</li><li>Data interpretation, record keeping reporting and critical decision-making skills.</li></ul> Knowledge, Skills &amp; Abilities (List out required and preferred skills as applicable) <ul><li>Knowledge of basic wastewater or water treatment.</li><li>Knowledge of basic computer skills.</li><li>Proficient in Google Suite or related software.</li><li>Ability to read, write, and communicate orally in English in a fluent manner.</li><li>Knowledge of preventative maintenance for pumps, bearings, blowers and general rotating equipment.</li></ul> Qualifications Education &amp; Experience Required: <ul><li>High School Diploma / GED / Home School Certification OR international equivalent 2+ years' experience of service/maintenance or equivalent in an industrial environment</li><li>A valid driver's license.</li></ul> Preferred (if applicable): <ul><li>Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation</li><li>Experience working with wastewater treatment technologies.</li><li>A TCEQ Class C Wastewater Operator's License or higher.</li></ul> Additional Information Working Conditions Work is performed primarily outdoors in an industrial environment. May be exposed to release from surrounding complex or laboratory which may include but not be limited to: low level beta particles (Ni 63) radiation source, chemicals, solvents, electrical (instrumentation),fumes and odors, dust, toxic waste and other hazards associated with working in an industrial area. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Company Description Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission! Job Description Location: Odessa, TX Who we are: Veolia Water Technologies &amp; Solutions (WTS) is a worldwide leader in water recovery, treatment and reuse. We design, supply and operate a range of water systems - from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio includes chemicals &amp; monitoring solutions, startup &amp; operation, membrane &amp; ion exchange products, and custom engineered equipment. Job Summary The Shift Lead Field Service Representative is responsible for providing expert technical support, maintaining site relations with customers, developing strategies for optimizing site operations, and leading local field teams to ensure proper operations and level 1 maintenance services are being completed proficiently for customers. This role involves troubleshooting and resolving highly complex technical issues, managing projects, and providing mentorship to Operators. Duties &amp; Responsibilities <ul><li>Respond to and resolve highly complex technical issues and service calls.</li><li>Perform advanced troubleshooting, diagnostics, and develop maintenance strategy on a wide range of equipment and systems.</li><li>Mentor a team in conducting level 1 preventive maintenance, system optimization, and performance tuning tasks.</li><li>Manage and coordinate technical projects, including installations, upgrades, and system integrations.</li><li>Provide technical guidance and training to Operators.</li><li>Collaborate with internal teams, vendors, and subject matter experts to resolve complex technical challenges.</li><li>Accurately document service activities and maintain detailed records.</li><li>Maintain account management activities by working within our Veolia digital tool suite including logging hours and PM in ServiceMax/Salesforce/MaintainX, completing site safety inspections in Gensuite, generating reporting in InSight, and more.</li><li>Ensure compliance with company policies, safety regulations, and industry standards.</li><li>Provide excellent customer service and ensure customer satisfaction.</li><li>Indirect Supervision of Field Service Representatives(FSR)/Operators assigned to shift.</li></ul> Qualifications Education &amp; Experience <ul><li>Bachelor's degree in a relevant field (e.g., electronics, computer science, chemical engineering or mechanical engineering) or equivalent experience.</li><li>5+ years of experience in a field service, plant production or technical support role.</li><li>Expert knowledge of electronics, chemistry, mechanics, computer systems, and related technologies.</li><li>Strong problem-solving, analytical, and critical thinking skills.</li><li>Excellent communication, interpersonal, and leadership abilities.</li><li>Ability to train and mentor a team of Operators.</li><li>This position is an hourly position that is overtime eligible</li><li>Project management skills and experience are preferred.</li></ul> Additional Information The position follows the Dupont schedule. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Field Service Technician - Lead

Company Description Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission! Job Description Who we are: Veolia Water Technologies &amp; Solutions (WTS) is a worldwide leader in water recovery, treatment and reuse. We design, supply and operate a range of water systems - from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio includes chemicals &amp; monitoring solutions, startup &amp; operation, membrane &amp; ion exchange products, and custom engineered equipment. Job Summary The Shift Lead Field Service Representative is responsible for providing expert technical support, maintaining site relations with customers, developing strategies for optimizing site operations, and leading local field teams to ensure proper operations and level 1 maintenance services are being completed proficiently for customers. This role involves troubleshooting and resolving highly complex technical issues, managing projects, and providing mentorship to Operators. Duties &amp; Responsibilities <ul><li>Respond to and resolve highly complex technical issues and service calls.</li><li>Perform advanced troubleshooting, diagnostics, and develop maintenance strategy on a wide range of equipment and systems.</li><li>Mentor a team in conducting level 1 preventive maintenance, system optimization, and performance tuning tasks.</li><li>Manage and coordinate technical projects, including installations, upgrades, and system integrations.</li><li>Provide technical guidance and training to Operators.</li><li>Collaborate with internal teams, vendors, and subject matter experts to resolve complex technical challenges.</li><li>Accurately document service activities and maintain detailed records.</li><li>Maintain account management activities by working within our Veolia digital tool suite including logging hours and PM in ServiceMax/Salesforce/MaintainX, completing site safety inspections in Gensuite, generating reporting in InSight, and more.</li><li>Ensure compliance with company policies, safety regulations, and industry standards.</li><li>Provide excellent customer service and ensure customer satisfaction.</li><li>Indirect Supervision of Field Service Representatives(FSR)/Operators assigned to shift.</li></ul> Qualifications Education &amp; Experience <ul><li>Bachelor's degree in a relevant field (e.g., electronics, computer science, chemical engineering or mechanical engineering) or equivalent experience.</li><li>5+ years of experience in a field service, plant production or technical support role.</li><li>Expert knowledge of electronics, chemistry, mechanics, computer systems, and related technologies.</li><li>Strong problem-solving, analytical, and critical thinking skills.</li><li>Excellent communication, interpersonal, and leadership abilities.</li><li>Ability to train and mentor a team of Operators.</li><li>This position is an hourly position that is overtime eligible</li><li>Project management skills and experience are preferred.</li></ul> Additional Information The position follows the Dupont schedule. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

700 Engineering Full Time Jobs