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Maintenance / Electrician UIW Mission Position Summary The Maintenance/ Electrician position is responsible for maintaining, servicing, and repairing various electrical equipment and infrastructure on UIW campuses. Position is part of Facilities Management Department and reports to the Master Electrician Supervisor. Essential Functions Job Duties Knowledge Skills and Abilities <ul> <li>Knowledge of general practices of electrical trade and safety.</li> <li>Skilled in the use of hand and power tools common to the electrical trade, meters, and other test equipment.</li> <li>Proficiency in reading and interpreting construction drawings, specifications, and submittals.</li> <li>Ability to operate a forklift, boom lift, and scissor lift.</li> <li>Ability to follow written and/or oral instructions.</li> <li>Ability to communicate well with others and to work in a team environment.</li> <li>Ability to work independently and in group setting.</li> <li>Ability to work effectively with individuals from diverse communities and cultures.</li> <li>Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.</li> </ul> Required Education High School Diploma or GED equivalent. Required Work Experience Three (3) or more years of appretice experiance experience with commercial/industrial electrican. Must test for Journeyman licence with in the 12 months. Must achive Journeyman licence with in 24 months. Preferred Qualifications Associate's Degree or equivalent from two-year college or technical trade school in electrical field. Required Certifications, Licenses or Registrations <ul> <li>Must have apprentice log hours, applicable ------</li> <li>Must possess a valid driver license at time of hire; must maintain license as a condition of employment; must be 21 years of age, as required to drive for UIW.</li> <li>Have a Current Texas Commercial Driver's license “A” or “B” or ability to acquire one within the first six months of employment.</li> </ul> Work Hours Monday trough Friday 8 am to 5 pm. However, hours may be adjusted to respond to emergency calls, shift work, overtime, and other university needs.On-call rotation for evenings, weekends, and holidays is required. Physical Demands <ul> <li>Utilize/wear Personal Protective Equipment.</li> <li>Exposure to variable Texas weather conditions and/or physical hazards common to a physical plant and construction environment such as elevated and confined spaces. Works in attics, sub-floors, trenches, machine rooms and other occupational areas.</li> <li>Exposed to mechanical, electrical, plumbing or other hazards including biological and chemical hazards within certain laboratory spaces.</li> <li>Must have good hearing to hear safety alarms and sirens.</li> <li>Must be able to climb, kneel, crouch, or crawl, as well as work while balancing on ladders, scaffolding, and building rooftops.</li> <li>Must be able to regularly lift up to 35 pounds and occasionally lift up to 50 pounds.</li> <li>Vision requirements include close vision, distance vision, color vision, peripheral vision, and depth perception.</li> </ul> Posting Number: AS1804PO Job Type: Full Time Job Category: Staff (non-exempt) Desired Start Date: 11/01/2024 Position End Date (if temporary): Reports To: Master Electrician Supervisor Salary: $43,285 Annualized Open Date: 10/02/2024 Close Date: Open Until Filled: Yes Special Instructions to Applicant None. To apply, visit <a href="https://apptrkr.com/5697558" target="_blank">https://jobs.uiw.edu/postings/27030</a> UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-301ab0b31053294aba01b9cc8571cdd3

University of the Incarnate Word

Maintenance / Electrician

Job Description and RequirementsThe BSA Enhanced Due Diligence (EDD) Compliance Analyst is responsible for identifying members who may pose a higher risk to the credit union and will perform a variety of Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Office of Foreign Asset Control (OFAC) duties. The Analyst will pro-actively monitor, research, analyze, and escalate all suspicious activity to ensure continuous compliance with the regulatory guidelines and applicable laws. In addition, will be responsible for timely filing required reports, as well as compliance with BSA record-keeping requirements.Essential Functions and Responsibilities:<ul><li>Work independently to identify money laundering patterns and trends, suspicious activities, and irregular activity through understanding of financial patterns.</li><li>Perform effective Enhanced Due Diligence (EDD) reviews, identifying and analyzing high-risk member transactions and documenting enhanced due diligence reviews and escalate member relationships to management when necessary.</li><li>Holistically review each member relationship to determining the risk presented for money laundering and terrorist financing by understanding the nature and purpose of the activity as well as the nature and purpose of the member relationship.&nbsp;</li><li>Proactively communicates and documents significant changes in transactional behavior, risk profile, and behavior patterns to senior team members and management and identifies and communicates any new patterns of transactional activity identified for a segment of members.&nbsp;</li><li>Connect similar patterns of activity for separate segments of the membership to define and identify new suspicious transactional behaviors.</li><li>Use strong written communication skills to create detailed documentation of reviews of suspicious activity, resolution and/or escalation of alerts, as well as any immediate action needed.</li><li>Through strong investigative skills, evaluate and analyze complex information identified during investigations to make appropriate recommendations that may require additional ongoing monitoring and/or Suspicious Activity Report (SAR) filing.</li><li>Stay abreast of BSA/AML, OFAC, and CIP regulatory updates and changes.&nbsp;</li><li>Adhere to established departmental and organizational procedures and policies to actively participate and support the delivery of thorough and high quality investigations and reviews. Comply with all submission deadlines, as required.</li><li>Communicate with senior team members and management to escalate suspicious activity in order to determine immediate action to pro-actively protect the membership and the organization.</li><li>Monitor transactional activity and provide quality control support for the submission of Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTR).&nbsp;</li><li>Take initiative to collaborate with team members to learn and share knowledge, provide feedback on processes and procedures to management for the ongoing iteration and improvement of our organization's BSA/AML and OFAC Program.&nbsp;</li><li>All other duties as assigned (Note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or G.E.D.</li><li>Minimum of 1 year Enhanced Due Diligence (EDD) experience</li><li>Knowledgeable of BSA/AML and OFAC regulatory requirements</li><li>Must be able to articulate investigation findings in well-written documented narratives</li><li>Effectively and proactively manage responsibilities independently and in an organized manner</li><li>Effectively work with Microsoft Office products</li><li>Obtain Bank Secrecy Act Specialist certificate (BSACS) within one year of taking position</li></ul>Preferred:<ul><li>Certified Anti-Money Laundering Specialist (CAMS) or equivalent certification</li><li>Prior experience with Verafin software</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status .

RBFCU

BSA Enhanced Due Diligence Compliance Analyst

Welcome to Whataburger CareersShift TypeThe Restaurant Team Member is responsible for serving customers, managing payments, cooking and preparing food, cleaning and maintaining the overall quality of restaurant services. They collaborate with other team members to deliver timely, quality service to customers.<ul><li>Cheerfully serve customers delivering accurate orders on time.&nbsp;</li><li>Prepare and deliver food products following quality standards for food preparation, handling, and food safety.&nbsp;</li><li>Collaborate with the team to ensure that all shifts are covered, and communicate issues to the shift leader, supervisor, or store manager.&nbsp;</li><li>Operate Point of Sale cashiering system and handle payments.&nbsp;</li><li>Perform cleaning duties (washing dishes, sweeping, mopping, cleaning tables, etc.) maintaining cleanliness, sanitation, and safety of the work environment.&nbsp;</li><li>Present a well-groomed, uniformed, and professional appearance.</li></ul>Key Skills<ul><li>Teamwork&nbsp;</li><li>Customer Service&nbsp;</li><li>Food Preparation&nbsp;</li><li>Cashiering&nbsp;</li></ul>Preferred:<ul><li>High school diploma/GED, or equivalent work experience.&nbsp;</li><li>Food Handlers Certification.</li></ul>2010 Victory Dr Marshall TX 75672-3624

Whataburger

Restaurant Team Member, Weekend Shift - Unit 48

Welcome to Whataburger CareersShift TypeThe Restaurant Team Member is responsible for serving customers, managing payments, cooking and preparing food, cleaning and maintaining the overall quality of restaurant services. They collaborate with other team members to deliver timely, quality service to customers.<ul><li>Cheerfully serve customers delivering accurate orders on time.&nbsp;</li><li>Prepare and deliver food products following quality standards for food preparation, handling, and food safety.&nbsp;</li><li>Collaborate with the team to ensure that all shifts are covered, and communicate issues to the shift leader, supervisor, or store manager.&nbsp;</li><li>Operate Point of Sale cashiering system and handle payments.&nbsp;</li><li>Perform cleaning duties (washing dishes, sweeping, mopping, cleaning tables, etc.) maintaining cleanliness, sanitation, and safety of the work environment.&nbsp;</li><li>Present a well-groomed, uniformed, and professional appearance.</li></ul>Key Skills<ul><li>Teamwork&nbsp;</li><li>Customer Service&nbsp;</li><li>Food Preparation&nbsp;</li><li>Cashiering&nbsp;</li></ul>Preferred:<ul><li>High school diploma/GED, or equivalent work experience.&nbsp;</li><li>Food Handlers Certification.</li></ul>350 S Highway 78 Wylie TX 75098

Restaurant Team Member, Weekend Shift - Unit 1164

Welcome to Whataburger Careers!This position is responsible for aligning business objectives with Family Members and the Company’s Core Values and Guiding Principles. This position serves as a strategic business partner to Operations Leadership Teams. Oversees the HR function for multiple zones within a region, provides consulting on Talent Planning, Coaching/Engagement, Individual/Organization Assessment, ER Investigations, Workforce Planning, and Restaurant Strategic Business Planning. Analyzes trends and metrics in partnership with the HR and reporting partners to develop solutions, programs, and policies. The Business Partner works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.Total Rewards:<ul><li>Competitive Weekly Pay</li><li>Bonus Program with 250% Upside Potential</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Opportunities for Career Development and Growth</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1!</li><li>Paid Corporate Holidays</li><li>Company Vehicle, Based on Position</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave1</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - Your and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities:<ul><li>Provides general expertise in HR functions to designated departments.&nbsp; Advises and provides recommendations to management on employee relations issues, workforce/succession planning, position descriptions, performance management, mediations, on/off-boarding and goal planning.</li><li>Monitors and interprets legislation and administrative rulings regarding Wage &amp; Hour, FLSA, and Title VII of the Civil Rights Act and any other pertinent federal and state legislation to ensure Company compliance.</li><li>Serves as a liaison with other departments at all levels of the organization on development and implementation of governance policies and protocols.</li><li>Examines HR templates and final documents for compliance with Company policy and governmental regulations. Provides recommendations regarding corrections and improvements.</li><li>Conducts security and confidentiality protocols to ensure record and document confidentiality are maintained.</li><li>Develops, recommends, and communicates strategies for enhancements to Human Resources Programs to include process/customer improvements, innovative solutions, policy changes and/or major variations from established policy.</li><li>Conducts Field Operations investigations and engages in Crisis Management. Objectively advises teams on ways to handle issues.</li><li>Consults on Talent Planning to include Restaurant Talent Planning (RTP) discussions, succession planning, and Restaurant Career Development Path (RCDP) execution.</li><li>Advises on Workforce Planning and staffing needs/opportunities.</li><li>Partners with operators on Restaurant Strategic business planning to determine project business priorities, support rollouts and FMSAT result action plans.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>Bachelor’s degree in Human Resources preferred or any equivalent combination of education and experience required</li></ul>Experience:<ul><li>Experience in contributing to the management of projects is preferred</li><li>1+ years’ experience, preferably in restaurant industry</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Proficiency in MS Office Word, Excel, Outlook, Power Point and Visio (as applicable)</li><li>Proficiency in Workday (as applicable)</li><li>Ability to communicate well with the general public and has experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers</li><li>Ability to work in a team environment</li><li>Working knowledge of employment laws relating to employee relations and personnel administration</li><li>Strong conflict management, interpersonal, and negotiation skills</li><li>Knowledge of Wage &amp; Hour, FLSA, and Title VII of the Civil Rights Act</li><li>Ability to work as a self-directed individual taking initiative to identify and address business needs</li><li>Ability to manage multiple conflicting priorities</li></ul>Professional Certification:<ul><li>PHR and/or SHRM-CP preferred</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Must be able to travel occasionally both locally and long distances (including air travel) to worksites, meeting sites, and other locations</li><li>Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards, and maintain current automobile liability at minimum levels in their state of residence</li><li>Working conditions exist to satisfactorily fulfill job responsibilities</li></ul>2130 E Paisano Dr El Paso TX 79905-4075

HR Business Partner - El Paso, TX

Restaurant Team Member, Evening Shift - Unit 48

Restaurant Team Member, Overnight Shift - Unit 48

Welcome to Whataburger Careers!The Restaurant Team Leader assists in managing daily operations. They supervise a team to ensure customer service, quality operations, food safety and health code compliance, and inventory management.<ul><li>Supervises and coaches team members to provide excellent customer service.&nbsp;</li><li>Maintains efficiency in food preparation and delivery.&nbsp;</li><li>Trains team members to sustain and uplift restaurant quality standards.&nbsp;</li><li>Supports robust communication between management and team members.&nbsp;</li><li>Supports financial management with cash control and cashiering supervision.&nbsp;</li><li>Maintains appropriate inventory levels to prevent stockouts.&nbsp;</li><li>Monitors and maintains compliance with cleaning and sanitation procedures.</li></ul>Key Skills &nbsp;<ul><li>Front Counter&nbsp;</li><li>Drive-Thru&nbsp;</li><li>Outside Order Taker&nbsp;</li><li>Runner&nbsp;</li><li>Dining Room Attendant&nbsp;</li><li>Drinks&nbsp;</li><li>Make Up Table&nbsp;</li><li>Prep&nbsp;</li><li>Grill&nbsp;</li><li>Fry&nbsp;</li><li>Porter&nbsp;</li><li>Coaching&nbsp; </li></ul>Preferred:<ul><li>High school diploma/GED or equivalent work experience.&nbsp;</li><li>1+ years of restaurant leadership experience.&nbsp;</li><li>Food Handlers Certification.&nbsp;</li></ul>3101 FM 407 Lantana TX 76226

Restaurant Team Leader - Unit 1346

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News &amp; World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.Why Insperity?Flexibility: Over 80% of Insperity’s jobs have work-from-home flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health &amp; wellness support, paid volunteer hours and much more. Whether remote, in person or hybrid, we take care of our people so that you can do your best work.AGENCY TEMP SENIOR SALES REPRESENTATIVE, INSURANCE SERVICESRESPONSIBILITIESThis position is responsible for business to business selling of Insperity Insurance Services (IIS) products and services. This position will utilize and manage a diversified mix of business lead sources including direct prospecting, incoming leads vertical market networking, and strategic business partners. The position will be responsible for the entire sales process from start to close utilizing web demonstrations, webinars, attending tradeshows and cross selling/upselling of products and services.&nbsp;•&nbsp; &nbsp;&nbsp;Provides frequent input and support to department leadership.•&nbsp; &nbsp;&nbsp;Contributes to the overall success of the Sales team by mentoring IIS Sales personnel.•&nbsp; &nbsp;&nbsp;Acts as team resource to provide sales approach strategy for clients and prospective clients.•&nbsp; &nbsp;&nbsp;Works with IIS leadership, as requested, to resolve “level one” escalated issues.•&nbsp; &nbsp;&nbsp;Assists with creation and maintenance of IIS product and workflow training materials.&nbsp;•&nbsp; &nbsp;&nbsp;Calls on key leads to convert prospects into customers by explaining features, benefits and value of insurance solutions through a variety of resources.•&nbsp; &nbsp;&nbsp;Calls on Insperity clients and prospective customers for Insperity insurance-related products and services and compiles documentation for quotes/bids.•&nbsp; &nbsp;&nbsp;Calls on policyholders and prospects to explain insurance policies, analyze insurance needs, suggest additions or changes to coverage and &nbsp;explain features, advantages and disadvantages of various policies to promote sale of insurance products.•&nbsp; &nbsp;&nbsp;Calculates premium and establishes payment method.•&nbsp; &nbsp;&nbsp;Customizes insurance programs to suit individual policyholder needs.•&nbsp; &nbsp;&nbsp;Ensures that policy requirements are fulfilled, including the completion of appropriate forms.•&nbsp; &nbsp;&nbsp;Responds to all lead generation efforts, including but not limited to inbound telephone calls, website inquiries, email inquiries and referral leads.•&nbsp; &nbsp;&nbsp;Prospects relentlessly, using the internet, prospect databases provided by corporate marketing, CRM and other approved resources to effectively prospect, build and maintain a pipeline that will exceed monthly, quarterly and yearly quotas.•&nbsp; &nbsp;&nbsp;Takes ownership of pipeline and client relations and uses best judgment to accomplish financial sales goals for Insperity. &nbsp;•&nbsp; &nbsp;&nbsp;Identifies new sales opportunities, tracks pipeline details, and notes all relationship information within appropriate databases.•&nbsp; &nbsp;&nbsp;Identifies prospective partner companies and pushes the information through defined channels.•&nbsp; &nbsp;&nbsp;Communicates the value of IIS with customers’ and prospects’ senior executives and decision makers. &nbsp;•&nbsp; &nbsp;&nbsp;Demonstrates key elements of IIS to prospective customers through online capabilities such as Webex and answers features and functional questions.•&nbsp; &nbsp;&nbsp;Creates client specific documents utilizing defined templates to reflect how the client will achieve their business objectives using IIS.•&nbsp; &nbsp;&nbsp;Sells various types of insurance coverage to businesses and individuals on behalf of the carrier.&nbsp;•&nbsp; &nbsp;&nbsp;Selects insurance company that offers type of coverage requested by the client.&nbsp;•&nbsp; &nbsp;&nbsp;Supports marketing campaigns and corporate initiatives.&nbsp;•&nbsp; &nbsp;&nbsp;Develops and submits a detailed annual sales plan for approval by management. Prepare and communicate daily goals and results to achieve annual sales plan.&nbsp;•&nbsp; &nbsp;&nbsp;Leverages Insperity resources to close sales.•&nbsp; &nbsp;&nbsp;Manages effectively and efficiently large numbers of “open evaluations” or prospects reviewing products and services at varied sale stages. &nbsp;Activities include, but are not limited to, due diligence procedures, collaboration with internal personnel, product demonstrations, data collection, customized software definitions, and price negotiations.•&nbsp; &nbsp;&nbsp;Works with Insperity departments to seamlessly transition new accounts into a post sale cycle.•&nbsp; &nbsp;&nbsp;Reports any relevant trends identified as barriers to sale or that may impact solution reliability, including customer satisfaction or concerns.OTHER RESPONSIBILITIES•&nbsp; &nbsp;&nbsp;Assists in the accomplishment of Insperity goals.•&nbsp; &nbsp;&nbsp;Helps other employees to accomplish Insperity goals.•&nbsp; &nbsp;&nbsp;Performs other duties as may be assigned by department supervisor.•&nbsp; &nbsp;&nbsp;Participates in the Disaster Recovery plan as required.EDUCATION / EXPERIENCE REQUIREMENTS•&nbsp; &nbsp;&nbsp;High School Diploma or equivalent is required. Bachelor’s Degree in related field is preferred. &nbsp;•&nbsp; &nbsp;&nbsp;Three years in a business-to-business sales environment is required.•&nbsp; &nbsp;&nbsp;Experience in software and SaaS products is preferred. &nbsp;LICENSES / CERTIFICATIONSInsurance licenses for Life, Accident, Health &amp; HMO and/or Property &amp; Casualty for all applicable states is required.KNOWLEDGE / SKILLS•&nbsp; &nbsp;&nbsp;Demonstrated ability to generate and close sales; and cultivate, build and keep client relationships.•&nbsp; &nbsp;&nbsp;Solid methods and techniques used in persuasion and negotiation in a sales and team environment; dealing constructively with conflict; communicating effectively verbally and in writing to a diverse range of audiences; and maintaining effective work relations with those encountered in the course of employment.•&nbsp; &nbsp;&nbsp;Good analytical and training skills a must to assist in sales workforce product education.&nbsp;•&nbsp; &nbsp;&nbsp;Strong knowledge of various computer software and applications, including CRM/SFA tools and web presentation tools. Familiar with modern office methods, practices, procedures and equipment.•&nbsp; &nbsp;&nbsp;Ability to manage multiple projects and tasks to completion with minimal supervision.•&nbsp; &nbsp;&nbsp;Strong telephone communication skills.•&nbsp; &nbsp;&nbsp;Strong customer relations, time management, and organizational skills.At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp;

Insperity

Agency Temp Senior Sales Representative, Insurance Services

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News &amp; World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.Why Insperity?Flexibility: Over 80% of Insperity’s jobs have work-from-home flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health &amp; wellness support, paid volunteer hours and much more. Whether remote, in person or hybrid, we take care of our people so that you can do your best work.AGENCY TEMP INSURANCE SPECIALIST, LIFE &amp; HEALTHRESPONSIBILITIESThis position is responsible for book of business policy renewal activities and customer support for Insperity Insurance Services (IIS). This position works in an insurance agency environment and is responsible for supporting and meeting the service needs of all clients, their employees and internal Service and Sales team members who seek information from IIS.·&nbsp; &nbsp;&nbsp;Maintains comprehensive knowledge of all IIS Life &amp; Health products and services, as well as applicable regulations.·&nbsp; &nbsp;&nbsp;Acts as team resource to provide retention approach strategy for client during life cycle.·&nbsp; &nbsp;&nbsp;Maintains a working knowledge of eligibility, open enrollment and qualifying events for Life &amp; Health products.·&nbsp; &nbsp;&nbsp;Meets retention and production goals and objectives as established.·&nbsp; &nbsp;&nbsp;Supports Senior Insurance Specialists in initiating large group renewals, processing invoices, issuing ID cards and processing client portal access.·&nbsp; &nbsp;&nbsp;Handles incoming service calls from customers and processes customer policy change requests.·&nbsp; &nbsp;&nbsp;Conducts policyholder insurance needs analysis, at renewal or as otherwise necessary.·&nbsp; &nbsp;&nbsp;Maintains excellent customer service standards to ensure customer satisfaction and responds timely to all service requests in a friendly and helpful manner.·&nbsp; &nbsp;&nbsp;Treats each customer contact as a cross and up-sell opportunity.·&nbsp; &nbsp;&nbsp;Documents and follows through on service issues.·&nbsp; &nbsp;&nbsp;Verifies phone numbers, addresses and email addresses with each customer contact and updates agency management systems, as needed.·&nbsp; &nbsp;&nbsp;Maintains client relationships with scheduled follow up phone calls and/or emails and follows up with customers to assure satisfaction, responds to queries, solicits further sales, and solves or escalates unresolved issues.·&nbsp; &nbsp;&nbsp;Maintains accurate/timely account status in IIS Agency Management and/or Salesforce.·&nbsp; &nbsp;&nbsp;Fosters strong relationships with customers to meet business unit client retention goals and company loyalty objective.·&nbsp; &nbsp;&nbsp;Provides feedback to management regarding potential trends related to reported service issues.·&nbsp; &nbsp;&nbsp;Collaborates with internal constituents to maintain highest level of customer service quality and productivity.·&nbsp; &nbsp;&nbsp;Creates and/or generates business metrics reports as requested.·&nbsp; &nbsp;&nbsp;Follows all rules and regulations as it applies to HIPAA and all other applicable insurance regulations in a professional manner and maintains compliance with training requirements in regards to such regulations.OTHER RESPONSIBILITIES·&nbsp; &nbsp;&nbsp;Assists in the accomplishment of Insperity Company goals.·&nbsp; &nbsp;&nbsp;Helps other employees to accomplish Insperity Company goals.·&nbsp; &nbsp;&nbsp;Performs other duties as may be assigned by department supervisor.·&nbsp; &nbsp;&nbsp;Participates in the Disaster Recovery plan as required.EDUCATION / EXPERIENCE REQUIREMENTS·&nbsp; &nbsp;&nbsp;High School Diploma or equivalent is required. Bachelor’s Degree in a related field is preferred.·&nbsp; &nbsp;&nbsp;One to four years of related work experience is required.KNOWLEDGE / SKILLS·&nbsp; &nbsp;&nbsp;Ability to thoroughly understand and follow all underwriting, rating and compliance requirements.·&nbsp; &nbsp;&nbsp;Willingness to learn, be intuitive and resourceful and be coachable.·&nbsp; &nbsp;&nbsp;Upbeat, positive and enthusiastic attitude.·&nbsp; &nbsp;&nbsp;Proficiency to multi-task, follow-thru and follow-up.·&nbsp; &nbsp;&nbsp;Excellent Communication/interpersonal skills.·&nbsp; &nbsp;&nbsp;Professional phone etiquette.·&nbsp; &nbsp;&nbsp;Career minded vision.·&nbsp; &nbsp;&nbsp;Excellent Spelling and Grammar skills.·&nbsp; &nbsp;&nbsp;Great Customer Service Skills.·&nbsp; &nbsp;&nbsp;Problem-Solving Capabilities.·&nbsp; &nbsp;&nbsp;Ability to work well with other employees and act as a team player with a positive attitude.·&nbsp; &nbsp;&nbsp;Proven analytical aptitude and ability to work toward specific measurable performance targets.·&nbsp; &nbsp;&nbsp;Strong organizational skills with excellent ability to commit to and follow through on tasks with minimal supervision.·&nbsp; &nbsp;&nbsp;Ability to interpret, communicate and summarize orally and in writing, complex issues, conclusions and decisions related to all aspects of customer service, client renewals and client retention.·&nbsp; &nbsp;&nbsp;Proficient in the use of Microsoft Office (especially database programs) and demonstrated ability to learn other application programs as needed.At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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