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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.We are building the&nbsp;GAR Communications&nbsp;platform using an event driven micro services architecture. Looking to build a brand-new team to contribute to development that augments a globally distributed team of engineers. This role is for a java engineer located in Sunrise, Florida. This is a dream opportunity for any engineer wanting to be working on cutting edge technology and has enough challenging work to learn, contribute and impress. Our team works in an environment that promotes openness, experimentation, and debates. Winning arguments are always based on logic and never on seniority or title. Come join us to learn, contribute and teach.Responsibilities include, but not limited to:<ul><li>Work closely with a team of engineers to design, build, test and deploy.</li><li>Actively participate in the various engineering forums to learn from others as well as educate others.</li><li>Stays informed on the latest trends in the industry and at American Express and adopt them as needed . Familiar with Agile development methodologies.</li><li>Experience with design and coding across one or more object-oriented platforms and languages.</li></ul><ul><li>Java–building reactive micro services is preferable.</li><li>Experience in Java 8/11/17/21 programming and SpringBoot is needed.</li><li>Desirable to have cloud experience, especially Docker, Kubernetes and Microservice architecture.</li><li>Experience with the Reactive framework such as Spring Webflux or Vert.x.</li><li>Experience in ReactJS, Javascript and UI/UX preferred</li><li>Desirable to have experience with performance and monitoring tools e.g. Splunk, App Dynamics, Dynatrace.</li><li>Knowledge of automated build / continuous delivery, experience of Maven and Jenkins.</li><li>Hands-on experience with application design, software development and relational and noSQL databases.</li><li>Communicates effectively with Technical, Operational, and Business colleagues.</li><li>Must be proactive, enthusiastic, flexible, and results driven.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Backend Engineer - GAR

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative` global SaaS platform, built on the promise of access and unforgettable experiences.Resy's SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobileABOUT THE ROLE:The Resy Marketing team is responsible for building and activating the Resy brand to drive consideration, demand, and engagement across restaurant, guest and American Express Card Member audiences. The Resy Marketing Strategy and Planning Manager will play a critical role in ensuring that we develop, manage and progress a cohesive marketing strategy and plan across all functional areas of the team. The role will be an integral part of the Resy marketing leadership team and have the opportunity to work across a wide range of strategic, analytical and communications initiatives that advance our business and customer objectives.WHAT YOU'LL DO:<ul><li>Partner across the Resy Marketing team to define, document and communicate strategic priorities and help shape the vision, strategy and roadmap.</li><li>Document annual and quarterly goals for the team, assist with tracking key milestones and performance against goals, and communication with the team on performance on a regular basis.</li><li>Craft presentations and updates for team, senior leaders and internal partners on key business imperatives, priorities and performance.</li><li>Own and manage Resy marketing team budget, enhancing our investment optimization process, ensuring accuracy of reporting, and correct utilization of funds in close partnership with the Restaurant Organization, Finance, and Amex Global Dining office.</li><li>Identify and lead initiatives that improve Resy marketing go-to-market and engagement models within the team and across the broader Resy organization.</li><li>Play a key role in driving the goals of the team, including oversight of key special projects and initiatives.</li><li>Ensure effective flow of information and communications with the team and key Resy Marketing stakeholders.</li><li>Support the Resy Head of Marketing and leadership team management and administration of quarterly/annual processes (goal setting, scorecard management, year-end performance reviews, talent assessments, business planning).</li><li>Build partnerships across the Amex Global Dining Office and key American Express partners, acting as a key interface for business partners.</li></ul>WHAT YOU HAVE:<ul><li>Superior organization and planning skills are essential, detail oriented with ability to think “end-to-end”</li><li>Strong strategic, analytical and intellectual capability combined with creative / innovative thinking</li><li>Embrace white space and seek out opportunities that require structure and process</li><li>Results driven with background in marketing </li><li>Excellent oral and written communications with the ability to translate critical thinking into effective presentations</li><li>Excellent communication skills with emphasis on confidence and composure required to effectively communicate with senior leaders</li><li>Excellent project management, organizational and marketing process / workflow skills</li><li>Ability to efficiently prioritize, solve problems independently, escalate appropriately, manage tight deadlines, and handle changing priorities in a dynamic and fast-paced environment</li><li>Strong sense of integrity with the ability to handle sensitive issues and maintain complete confidentiality</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Resy Marketing Strategy & Business Planning Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The incumbent will be responsible for the business architecture of Risk Capabilities within American Express. This is a business &amp; technology facing role, mapping business process to capabilities, providing E2E solution for the prioritized features using program increments, ensuring flexible and global system/capability design and 1-2 year capability roadmap including performance, availability and test automation. The role involves working with product managers, business managers and engineering leaders to convert the business idea/vision into a development roadmap.The incumbent will also be responsible for multi-year strategy to modernize platforms within American Express, along with day to day solution management cadence in SAFE (Scaled Agile) framework for&nbsp;Authorizations&nbsp;processes.&nbsp;The successful individual ensures that the platform transformations meet the evolving needs of risk management through continual innovation, global/flexible design for new use cases to fuel growth, reduce time to market and manage losses. Requires strong organizational, technical and creative problem-solving skills. Requires strong stakeholder management and ability to influence across multiple levels of leadership. Must work well in a dynamic, complex environment and under deadline pressures. Propagates architectural flows and governance to a set of scrum teams and/or SAFE trains to deploy the new business features across markets and products for risk management.Responsibilities<ul><li>Create architectural blueprints for business initiatives to ensure consistency across markets and products, track progress to move from legacy to future state platforms</li><li>Defining the architecture roadmap and deployment plan, working to insure that risk processes and platforms are moving in right direction.</li><li>Ability to consolidate and correlate disconnected business needs, processes and articulate their collective relevance through analysis</li><li>Demonstrate a solid understanding of the business process, drivers for change and recommend the right solution</li><li>Maintain the inventory and knowledge base on business processes, business capabilities and technical components along with other architectural artefacts e.g. data architecture, application architecture</li><li>Manage solution cadence by interacting with partners (Risk, AET, Marketing) to identify needs, opportunities, and gaps, and solve problems</li><li>Brainstorming and negotiating effectively with various stakeholders to continuously come up with best design</li></ul>Qualifications&nbsp;A successful candidate will have:- 3-5 years in agile product development and delivery- 1-2 years of Solution architecture experience-&nbsp;Credit and FraudRisk Management Experience is a plus.- A good balance of business acumen and technical knowledge with a proven track record of driving digital innovation and architecture with a customer-first mindset;- An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Scaled Agile Framework and principles;- Enthusiasm and passion for building great products and services and an ability to articulate product functionality;- Understanding of the evolving compliance and regulatory requirements and environment and how to incorporate technology, infrastructure and security requirements into the product design;- Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment;- High degree of organization, individual initiative and personal accountability;- An ability to solve complex problems and a highly analytical approach; and- MBA or Computer Science degree related technical field is ideal.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Digital Product Solution Design

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.We are looking for a Senior Engineering&nbsp;Manager, Mobile to drive the delivery of new mobile features (iOS and Android), capabilities and advancement of mobile platform via innovative mobile technology tools and practices for the American Express global membership mobile app.We are looking for someone with strong technical skills for mobile app development (iOS and Android), sense for creativity and passion for building beautiful mobile apps. You should enjoy solving complex technical problems and working with newer technologies. Also, you&nbsp;should be a huge advocate for building amazing user experiences, beautiful code and craftsmanship.You will be part of the Mobile Engineering team whose mission is to be essential in our Customers’ digital lives by providing value, convenience, and delight wherever they are. Your primary responsibilities will be to lead a team of engineers developing mobile applications that will be used by tens of millions of American Express Customers around the world. You should have expertise building mobile apps using modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity. You will be working in a fast-paced environment with the stability of working for a Fortune 100 company. This leader will encompass a unique blend of strong leadership and an in-depth engineering skillset especially with modern application development technologies for building high quality and delightful mobile experiences.<h4>Key Responsibilities</h4><ul><li>Work with a team of highly talented mobile engineers to build and deliver the mobile roadmap in the areas pertaining to - redesign of enterprise mobile app, new information architecture, native design language, consistent mobile UI patterns, building scalable mobile search and many other features to bring the customer experiences&nbsp;to life via the mobile app.</li><li>Responsible to build the mobile features using the right iOS and Android architectural patterns to ensure scalability and robustness.</li><li>Work with mobile product development closely to understand the product and customer needs; and enable the product and customer vision for the company. </li><li>Contribute to advance the mobile platform to improve developer efficiency. </li><li>Responsible for the people management of a co-located and remote engineering teams.</li><li>Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics. </li><li>Recruit best in class and diverse mobile talent from the industry. </li><li>Drive innovation within a fast-paced agile environment.</li><li>Engage in hands-on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps.</li><li>Collaborate with a wide variety of stakeholders within business and technology teams to drive change required to execute product roadmaps. </li><li>Coach, guide and promote creation of high quality, clearly documented, and compliant deliverables across engineering teams.</li><li>Collaborate within and across business units to prioritize, plan, and execute the development schedule for major product releases.</li></ul><h4>Qualifications</h4><ul><li>Solid experience building and leading native Mobile App development (iOS/Android).</li><li>Mobile UI/UX experience using Apple’s Human Interface Design and Google Material Design.</li><li>Experience building out consumer-facing products and platforms for mobile apps with high performance, availability and high scalability.</li><li>Experience managing software engineering teams designing and building software products in a fast-paced, complex and dynamic software development environment.&nbsp;</li><li>Extensive hands-on experience building and managing the development of complex, large scale applications and products that require a deep understanding of application logic and dependencies.</li><li>Experience being a people leader, coaching, mentoring and guiding for highly talented technical teams.&nbsp;</li><li>Experience attracting, hiring retaining and leading top engineering talent.</li><li>Experience with Agile, Scrum or other rapid application development methodologies is required.&nbsp;</li><li>University Degree in computer science, or engineering-related field required.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Sr. Engineering Manager - Enterprise Mobile Engineering

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.Core Web Framework Engineering Team is seeking a self-driven Staff Engineer with deep expertise in Framework design and development. This role focuses on envisioning framework features, designing and developing them with an emphasis on developer experience and performance.Responsibilities 60% of the time spent on hands-on engineering activities. Envision, design, develop and release innovative framework features enabling developers to build highly performant and scalable web applications Drive both high-level and detailed technical designs and conduct design reviews as needed Take initiative to identify and Implement new, highly scalable foundational components and libraries Improve and maintain existing components of the core framework Actively participate in team and company-wide architecture and engineering discussions and forums Employ technical expertise to help team members overcome technical problems Analyze, design, program, debug, and modify software for use in local, networked, cloud-based or Internet-related environments Serve as a passionate and expert Advocate of our frameworks and platform Responsible for health and quality of the code across the portfolio, including leadership over SCM, functional testing, and CI/CD tool integrationRequirements Bachelor’s Degree in computer science, computer science engineering, or related field required; advanced degree preferred 6+ years of active engineering experience in a complex environment and/or comparable experience such as successful engineering and deployment of enterprise-grade technology assets Hands-on experience in development of highly scalable, high performance front end applications using a variety of technologies Deep knowledge of HTML, CSS, JavaScript, TypeScript, React, Redux, Jest, Enzyme and One-App is required Hands-on coding experience in One Amex suite of platforms and products, especially One Data JS Functions is required. Proven track record of contributing to core frameworks and platforms like One App and One Data and demonstrated expertise in the internals of the frameworks is required. Proven track record of contributing to open source software is required. Ability to work with a large group of skilled engineers, providing technical guidance, decision making ability and developing followership Enjoy helping engineers solve problems Advanced engineering skill with wide-ranging experience; able to resolve complex issues in creative and effective ways Thought leadership, ability to take on vague and partially defined problems and be able to provide solutions. Passion for learning new technologies, industry trends and deep technical curiosity, emphasis on keeping up with the state of frontend of engineering and frameworks Excellent written and verbal communication skillsSalary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Staff Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.Key Responsibilities Software Development • Entry level ability in software development • Function as member of a software engineering team by contributing to software builds&nbsp; through consistent development practices (tools, common components, and&nbsp; documentation) • Participate in code reviews and automated testing • Debug basic software components and identify code defects for remediation • Enable the deployment, support, and monitoring of software across test, integration,&nbsp; and production environments • Automate deployments in test or production environments • Automatically scale applications based on demand projections • Adhere to security and regulatory best practices Leadership • Demonstrate increased self-reliance to achieve team goals • Influence team members with creative changes and improvements by challenging&nbsp; status quo and demonstrating risk taking Scope of&nbsp; Impact/Influence&nbsp; • Accountable to team for completing work you’re leading and work you are doing as&nbsp; agreed upon • Accountable to team for delivery of quality work Education &amp;&nbsp; Experience&nbsp; Up to 6 years of software development experience in a professional environment and/or&nbsp; comparable experience such as: • Familiar with Agile or other rapid application development methods • Experience with design and coding across one or more platforms and languages as&nbsp; appropriate • Hands-on expertise with application design, software development and automated&nbsp; testing • Experience with distributed (multi-tiered) systems, algorithms, and relational databases • Confirmed experience with object-oriented design and coding with variety of languages • Bachelor’s Degree in computer science, computer science engineering, or related&nbsp; experience required; advanced degree preferred High-performing&nbsp; Behaviors&nbsp; • Recognizes opportunities to adopt innovative technologies to enable business&nbsp; capabilities • Keeps up-to-date on current research and technology in the industry • Recognizes the importance of collaboration to achieve objectives • Clearly communicates ideas and concepts to others • Finds opportunities within projects and acts on own initiative without being prompted,&nbsp; including making appropriate decisions as necessary • Provides feedback to team members in code reviews • Influences team members with creative changes and continuous improvementsSalary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Who We AreThe U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;&nbsp;&nbsp;The American Express global dining team sits within the USCS organization. Our mission is to connect the world’s best restaurants with the world’s best customers through a trusted and innovative global Software as a Service (SaaS) platforms, built on the promise of access and unforgettable experiences.&nbsp;&nbsp;&nbsp;&nbsp;Our SaaS platforms offer a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.&nbsp;&nbsp;&nbsp;&nbsp;About the TeamThe Integration Strategy &amp; Project Management team is a new team within the Global Dining organization tasked with strategically integrating acquired assets and talent. &nbsp;This team has overall accountability for the end-to-end project management and deliverables tied to these acquisitions, as well as continuously evolving the integration function through best practices &amp; lessons learned.&nbsp;&nbsp; The team works in partnership with senior stakeholders, cross-enterprise partners and the broader Resy leadership team that oversees marketing, technology, product, customer experience and culture. About the RoleThe Manager/Senior Manager, Integration Planning &amp; Project Management will be responsible for project management of integration planning efforts, bringing together Resy and newly acquired dining platforms/organizations.&nbsp; The successful candidate will be partnering with internal and external partners to organize and manage key workstreams and integration planning efforts. This role will be a key point of connectivity across and within workstreams focused on product strategy, go-to-market efforts, cultural transformation &amp; communications, risk &amp; controls, and vendor agreements. They will also contribute to developing workstream deliverables as needed.&nbsp;&nbsp;This role will report into the Director, Integration Planning &amp; Project Management, providing broader thought leadership and support as needed.&nbsp;Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee acquisition integration governance processes by collaborating with internal and external partners to collect and action on feedback and requirements&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Serve as PMO across key cross functional initiatives that will enable Global Dining to grow and improve operations and integration activities across acquisitions&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pro-actively anticipate project risks and issues and ensure that appropriate mitigation planning is in place to avoid negative outcomes&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Contribute to continual process improvement or re-engineering activities to increase agility and speed to market&nbsp;Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Problem-solver and self-starter who operates with a sense of urgency in an often ambiguous environment&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent project management skills with a track record of successfully delivering results on complex, large-scale, cross-functional initiatives&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Relationship-builder with collaborative skills to partner with a diverse set of colleagues&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Outstanding written communication skills (e.g. emails, slide writing), and oral communications skills (e.g., personal presence, executive presence, facilitate decision making) with composure required to effectively communicate to senior leaders&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;4 - 5+ years of work experience&nbsp;·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Bachelor's Degree or equivalent experienceSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager Integration Project Management

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an&nbsp;environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Services Control Management Product/Service Risk Advisory team is to provide specialized and strategic risk advisory specific to product and service areas.US Consumer Services is looking for a Sr. Analyst of Product/Service Risk Advisory is focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Sr. Analyst, US Consumer Services Product/Service Risk Advisory will:<ul><li>Assist in providing strategic risk advisory support for specific product / service areas</li><li>Assist in compiling best practices and learnings from historical product launches and change management initiatives, and support leveraging compiled best practices to inform risk identification throughout the new product lifecycle</li><li>Assist in day-to-day activities to assess the needs of BU and functional leaders to ensure sufficient understanding of Operational Risk Management (ORM) and controls (e.g., annual knowledge assessments and refresher trainings)</li><li>Support day-to-day activities required to coordinate with product development and service delivery teams to embed operational risk management considerations into the product lifecycle and service operations ongoing</li><li>Support facilitation of risk awareness and education within product and service teams to enhance their ability to manage risks effectively&nbsp;</li></ul><h4>Required Qualifications:</h4><ul><li>2+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul><h4>Preferred Qualifications:</h4><ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Digitally savvy and knowledge or interest in emerging risk fields: Payments, Artificial Intelligence, Web3</li><li>Experience in at least one of the following:<ul><li>Assisting in day-to day activities to assess the needs of business unit leaders to ensure sufficient understanding of Operational Risk Management and controls</li><li>Assisting compiling and sharing best practices and learnings from historical product launches and change management initiatives</li><li>Supporting day-to-day activities for coordination with product development and service delivery teams to embed operational risk considerations into the product lifecycle and service operations</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Control Management, Product/Service Risk Advisory

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The objective of the GSG Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GSG to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.How will you make an impact in this role?The Partner Oversight Management Team is looking for an Analyst of Risk ID, Assessment, Testing &amp; Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization and partners. The objective of this role is to ensure that our third-party Global Partner &amp; Operational Support partners are proactive in mitigating risks and exposure related to compliance and regulatory requirements.&nbsp; It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Analyst, GSG Testing Risk ID, Assessment, Testing &amp; Reporting will: <ul><li>Assist in additional identification specific risks throughout business processes and systems (along with business process owners)</li><li>Support facilitation to BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events </li><li>Support thematic risk reporting (levels, trends, causes) </li><li>Support risk management practices within the business</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li><li>Analyze, interpret and drive regulatory testing results by partnering with internal and external stakeholders to develop robust action plans and drive performance</li><li>Conduct calibration calls with Partner Quality Assurance teams to align on findings and drive performance</li></ul>Minimum Qualifications:<ul><li>1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively </li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following:<ul><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;</li></ul></li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

Analyst - Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network-related businesses to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers. The organization manages the relationships with the millions of merchants around the world that accept American Express and runs the company’s payment network and manages bank partnerships globally. The mission of GMNS Operations team is to ensure comprehensive identification and robust management of operational and regulatory risk/changes across the business, having ownership of key processes and programs and supporting International Legal Entities in fulfilling their control and compliance obligations. Our team provides operational risk expertise to Front-Line and Control Management teams across business processes and services, to determine optimal risk mitigation in support of business growth initiatives, and maintain the alignment of risk reduction efforts through well-executed risk mitigation and remediation activities.Key Job Responsibilities:&nbsp;This role will be responsible for supporting Global Merchant Network Services with ensuring a robust first line of defense for Privacy, with an effective privacy risk framework in place, timely and effective resolution of risks and issues, supported by an effective prevention framework to identify and eliminate their root causes.This role will support the evolution of high-quality privacy risk management standards and practices across Merchant Services US, Network Acquiring Solutions and Global Network Services. The role holder will lead change management projects addressing new and/or changing regulation, as well as policy changes. They will also be responsible for increasing awareness of privacy standards, controls, regulations, and industry best practice.The role will focus on achieving the following objectives:<ul><li>Governance framework:&nbsp; Ongoing high-quality Privacy risk management program and practices.</li><li>Privacy Consulting:&nbsp; Providing general advisory support to the business, including input to PRSA development, Privacy Risk Assessment questionnaires, handling PII, Privacy Choice practices, etc.to prevent Privacy issues, via effective processes and controls design and execution.</li><li>Training and Awareness: Proactively engage and partner with stakeholders across the business to promote privacy by design, and educate teams on changes to laws, regulations and internal and external privacy practices.</li><li>Change Management: Responsible for building strong relationships with key stakeholders, including product &amp; engineering teams, to ensure change management requirements are clearly articulated, plans are created, communicated and delivery of the plan stays on track, including status reporting etc.&nbsp;</li></ul>Minimum Qualifications:<ul><li>3+ years experience in operational risk, compliance, program management, and/or process redesign.</li><li>Demonstrated knowledge of international, federal, and state laws and regulations regarding privacy and data security (e.g. CCPA and GDPR).</li><li>Experience in implementing privacy requirements into business practices (processes &amp; procedures), with an understanding of processes and information flows for businesses that manage customer data and other confidential information.</li><li>Demonstrates a will to win, to deliver change in a challenging environment.</li><li>Proven experience of working in a legal &amp; regulatory environment with tight deadlines, changing information and ambiguity. Knowledge of privacy regulation preferred.</li><li>Strong communication and presentation skills allowing for clear and appropriate messaging for multiple levels/audiences. </li><li>Problem solver and agile decision-maker with solid analytical skills. </li><li>Strong interpersonal and collaboration skills, including the ability to develop relationships with senior leaders and control/compliance stakeholders while appropriately influencing without direct authority. </li><li>Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change. </li><li>Understanding of the merchant acquiring or network business and related privacy landscape is an advantage.</li><li>Recognized specialist qualification in privacy or data protection is an advantage (e.g., CIPP/US, CIPM, CIPT).</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. &nbsp;

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