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Welcome to Whataburger CareersShift TypeThe Restaurant Team Member is responsible for serving customers, managing payments, cooking and preparing food, cleaning and maintaining the overall quality of restaurant services. They collaborate with other team members to deliver timely, quality service to customers.<ul><li>Cheerfully serve customers delivering accurate orders on time.&nbsp;</li><li>Prepare and deliver food products following quality standards for food preparation, handling, and food safety.&nbsp;</li><li>Collaborate with the team to ensure that all shifts are covered, and communicate issues to the shift leader, supervisor, or store manager.&nbsp;</li><li>Operate Point of Sale cashiering system and handle payments.&nbsp;</li><li>Perform cleaning duties (washing dishes, sweeping, mopping, cleaning tables, etc.) maintaining cleanliness, sanitation, and safety of the work environment.&nbsp;</li><li>Present a well-groomed, uniformed, and professional appearance.</li></ul>Key Skills<ul><li>Teamwork&nbsp;</li><li>Customer Service&nbsp;</li><li>Food Preparation&nbsp;</li><li>Cashiering&nbsp;</li></ul>Preferred:<ul><li>High school diploma/GED, or equivalent work experience.&nbsp;</li><li>Food Handlers Certification.</li></ul>557 Cahaba Valley Rd Pelham AL 35124-1371

Whataburger

Restaurant Team Member, Weekend Shift - Unit 959

Welcome to Whataburger Careers!The Restaurant Team Leader assists in managing daily operations. They supervise a team to ensure customer service, quality operations, food safety and health code compliance, and inventory management.<ul><li>Supervises and coaches team members to provide excellent customer service.&nbsp;</li><li>Maintains efficiency in food preparation and delivery.&nbsp;</li><li>Trains team members to sustain and uplift restaurant quality standards.&nbsp;</li><li>Supports robust communication between management and team members.&nbsp;</li><li>Supports financial management with cash control and cashiering supervision.&nbsp;</li><li>Maintains appropriate inventory levels to prevent stockouts.&nbsp;</li><li>Monitors and maintains compliance with cleaning and sanitation procedures.</li></ul>Key Skills &nbsp;<ul><li>Front Counter&nbsp;</li><li>Drive-Thru&nbsp;</li><li>Outside Order Taker&nbsp;</li><li>Runner&nbsp;</li><li>Dining Room Attendant&nbsp;</li><li>Drinks&nbsp;</li><li>Make Up Table&nbsp;</li><li>Prep&nbsp;</li><li>Grill&nbsp;</li><li>Fry&nbsp;</li><li>Porter&nbsp;</li><li>Coaching&nbsp; </li></ul>Preferred:<ul><li>High school diploma/GED or equivalent work experience.&nbsp;</li><li>1+ years of restaurant leadership experience.&nbsp;</li><li>Food Handlers Certification.&nbsp;</li></ul>5004 Maryland Way Brentwood TN 37027-7532

Restaurant Team Leader - 1521 Brentwood, TN

Welcome to Whataburger Careers!The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). The partner leads key financial, staffing, and brand decisions.Responsibilities<ul><li>Manages profit and loss, oversees financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance.&nbsp;</li><li>Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments.</li><li>Works with Managers and the Market Leader to execute operational plans.</li><li>Monitors restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics.&nbsp;</li><li>Maintains restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment.</li><li>Builds relationships with customers and resolves customer complaints.</li><li>Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies.</li></ul>Key Skills&nbsp;<ul><li>Budgeting&nbsp;</li><li>Recruiting&nbsp;</li><li>Coaching&nbsp;</li><li>Restaurant Operations&nbsp;</li><li>Food Safety&nbsp;</li><li>Presentation Skills &nbsp;</li><li>Labor Law Compliance&nbsp;</li></ul>Preferred&nbsp;<ul><li>Associate degree or equivalent work experience.&nbsp;</li><li>2+ years of management experience in the restaurant or hospitality industry.&nbsp;</li></ul>12903 E 96Th St N Ste B Owasso OK 74055-4719

Operating Partner In Training - Unit 1071 Owasso, OK

Welcome to Whataburger CareersShift TypeThe Restaurant Team Member is responsible for serving customers, managing payments, cooking and preparing food, cleaning and maintaining the overall quality of restaurant services. They collaborate with other team members to deliver timely, quality service to customers.<ul><li>Cheerfully serve customers delivering accurate orders on time.&nbsp;</li><li>Prepare and deliver food products following quality standards for food preparation, handling, and food safety.&nbsp;</li><li>Collaborate with the team to ensure that all shifts are covered, and communicate issues to the shift leader, supervisor, or store manager.&nbsp;</li><li>Operate Point of Sale cashiering system and handle payments.&nbsp;</li><li>Perform cleaning duties (washing dishes, sweeping, mopping, cleaning tables, etc.) maintaining cleanliness, sanitation, and safety of the work environment.&nbsp;</li><li>Present a well-groomed, uniformed, and professional appearance.</li></ul>Key Skills<ul><li>Teamwork&nbsp;</li><li>Customer Service&nbsp;</li><li>Food Preparation&nbsp;</li><li>Cashiering&nbsp;</li></ul>Preferred:<ul><li>High school diploma/GED, or equivalent work experience.&nbsp;</li><li>Food Handlers Certification.</li></ul>4836 N Kickapoo Ave Shawnee OK 74804-1314

Restaurant  Porter - Unit 1004

Welcome to Whataburger Careers!The Restaurant Team Leader assists in managing daily operations. They supervise a team to ensure customer service, quality operations, food safety and health code compliance, and inventory management.<ul><li>Supervises and coaches team members to provide excellent customer service.&nbsp;</li><li>Maintains efficiency in food preparation and delivery.&nbsp;</li><li>Trains team members to sustain and uplift restaurant quality standards.&nbsp;</li><li>Supports robust communication between management and team members.&nbsp;</li><li>Supports financial management with cash control and cashiering supervision.&nbsp;</li><li>Maintains appropriate inventory levels to prevent stockouts.&nbsp;</li><li>Monitors and maintains compliance with cleaning and sanitation procedures.</li></ul>Key Skills &nbsp;<ul><li>Front Counter&nbsp;</li><li>Drive-Thru&nbsp;</li><li>Outside Order Taker&nbsp;</li><li>Runner&nbsp;</li><li>Dining Room Attendant&nbsp;</li><li>Drinks&nbsp;</li><li>Make Up Table&nbsp;</li><li>Prep&nbsp;</li><li>Grill&nbsp;</li><li>Fry&nbsp;</li><li>Porter&nbsp;</li><li>Coaching&nbsp; </li></ul>Preferred:<ul><li>High school diploma/GED or equivalent work experience.&nbsp;</li><li>1+ years of restaurant leadership experience.&nbsp;</li><li>Food Handlers Certification.&nbsp;</li></ul>2676 Hwy 361 Ingleside TX 78362

Restaurant Team Leader - 1513 Ingleside, TX

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues. American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments;</li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;</li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines. The Corporate Functions Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).The objective of the AENB Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for AENB to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.AENB is looking for a Manager of Risk ID, Assessment, Testing &amp; Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, AENB Risk ID, Assessment, Testing &amp; Reporting will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners).</li><li>Facilitate BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates).</li><li>Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events.</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li></ul>Minimum Qualifications:<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities.</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience in at least one of the following: </li><ul><li>Providing identification of operational risks throughout business processes and systems.</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met.</li><li>Enhancing risk assessments and associated methodologies.</li><li>Reviewing independent control monitoring, including identification of control improvements.</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing.</li><li>Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes.</li><li>Experience in financial services industry</li></ul></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager of Risk ID, Assessment, Testing & Reporting

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Acquisition &amp; Customer Marketing (ACM) team within the International Card Services Centre of Excellence (CoE) drives market success across a portfolio of 23 international markets. The way we acquire, onboard, and grow engagement with our prospects and cardmembers across ICS is more important than ever to continue to enable the strong trajectory of ICS and growth contribution to American Express.How will you make an impact in this role?This role is an exciting new opportunity as part of the International ACM organization to revolutionize the company’s future by attracting and acquiring new card members. ACM creates and collectively delivers the next horizon growth strategy, powered by investments, capabilities and marketing solutions that are customer centric, innovative, and scalableSmall business&nbsp;across Internationalis the fastest growing&nbsp;business unit in American Express, contributing large growth in revenue, considered a key strategic pillar to the company’s overall growth aspiration.Of the channels that drive acquisition, digital&nbsp;has proven to be the most&nbsp;critical&nbsp;fuellinggrowth over the&nbsp;past 3 years, with revenue growing 45% CAGR.The Analyst – Marketing&nbsp;role will contribute towards the strategic planning and execution towards growing Small Business acquisition. This is a&nbsp;fantastic opportunity for a problem-solving, “go-getter” to learn and grow in a fast-paced&nbsp;business environment and exposure to senior leadership.&nbsp;<ul><li>Collaborate closely with acquisition, customer and product CoE partners to monitor trends, facilitate capabilities roadmap and identify opportunities for growth across the acquisition funnel</li><li>Continuously optimize performance dashboards and reports in partnership with the analytics CoE, to drive support senior leadership with data-driven decisions with our marketing and business partners.&nbsp;</li><li>Develop a synthesized plan for customer research with market research partners Amex Insights, to generate actionable insights that support our 2025+ growth ambitions.&nbsp;</li><li>Consolidate the global SBS acquisition community by supporting the ACM SBS Growth Plan community calls and building a centralized pool of marketing best practices &amp; benchmarks.&nbsp;</li></ul>Minimum Qualifications<ul><li>2+ years’ experience in marketing and / or equivalent background with transferable skills.</li><li>Highly analytical, showcasing a high degree of business acumen and critical thinking with ability to synthesize data into actionable insights.&nbsp;</li><li>Excellent communication and presentation skills, showcasing potential to engage and influence multiple stakeholders sets and senior leadership.&nbsp;</li><li>Self-motivated with strong project management skills, able to be organized and co-ordinate projects at scale.&nbsp;</li><li>Ability to thrive in a fast-paced, collaborative environment, and manage multiple priorities across time zones.</li><li>Keenness to grow and develop into a strategically oriented thought leader within the financial services industry and acquisition space.&nbsp;&nbsp;</li><li>Proficient in Microsoft Office tools (Excel, PowerPoint, Word)</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst - Small Business Strategy Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Where are these roles located within American Express?The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Enterprise Digital &amp; Data Solutions (EDDS). It is American Express’ marketing services centre of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.This role sits within Enterprise MarOps Solutions within ECMX.The EMS organization is a global team responsible for consultation and execution of US and international marketing campaigns including channel set-up and deployment.Additionally, this organization leads creative review &amp; approval processes for all US marketing content &amp; creative.This team conducts process solution design &amp; optimization, providing inputs into MarTech transformation.The CSEM (Campaign Solution and Execution Management) team provides critical project management of the campaign execution process for high risk/high visible marketing initiatives. The Manager (CSEM lead) on this team will be responsible for leading cross-functional teams of campaign execution experts to drive efficient and timely campaign execution through coordination of timelines, milestone tracking, and issue resolution.In addition, the CSEM lead serves as the escalation point for ECMX teams.The CSEM lead will work directly with key stakeholders including Product, Marketing, Product Development, Brand, General Counsel’s Office, and a variety of teams within ECMX (e.g. Campaign Management Team, Marketing Compliance Review, Concierge, etc).Key Responsibilities<ul><li>Provide comprehensive marketing campaign consultation, solution design and execution services to Marketing partners across US&nbsp;Marketing partners in support of American Express’ strategic priorities.</li><li>Collaborate with key stakeholders including Marketing, Product, Technologies, GCO/Legal, Compliance and Operational Excellence to align on campaign objectives, feasibility and overall risk - ensuring we can deliver on the promise to our customers.</li><li>Partner with MarTech Product teams and other stakeholders to identify and implement process transformation opportunities across the marketing lifecycle – with a focus on driving speed to market, agility and improved quality metrics.</li><li>Collaborate with colleagues, providing both strategic and day-to-day guidance &amp; support as part of EMS objectives to drive flawless delivery and process transformation.</li><li>Work with Marketing and Product teams to identify and engage key campaign execution stakeholders at the beginning of each project</li><li>Ensure campaign timelines and milestones are developed and tracked in partnership with Marketing and other cross-functional teams. Responsible for identifying and communicating timeline dependencies to affected teams</li><li>Lead weekly project team meetings to track progress, milestones, &amp; campaign execution related issue resolution</li><li>Provide leadership to B30 analyst assigned to support a project</li><li>Share lessons learned and work across project team to incorporate best practices</li><li>Build AXP &amp; external Marketing Operations (MarOps/MarTech) expertise - understand the possibilities/nuances of AXP MarTech products, processes &amp; capabilities available to our marketing partners.</li><li>Provide outstanding customer service to marketing colleagues across the enterprise.</li></ul>Minimum Qualifications<ul><li>Prior experience in Marketing Operations (MarOps / MarTech), Marketing or related field.</li><li>Energetic self-starter with excellent attention to detail, strong process/project management and organizational skills with the ability to think end-to-end.</li><li>Excellent verbal and written communication skills, with ability to translate and explain technical concepts in a simple, easy to understand way.</li><li>Excellent relationship/partner management skills/experience with ability to interact, consult and influence up and down across multiple partners/stakeholders.</li><li>Strategic and creative thinker with the ability to problem solve and develop strategies.</li><li>Ability to think innovatively and challenge the status quo.</li><li>Ability to operate independently and collaborate effectively with colleagues, in a dynamic, fast paced, global environment.</li><li>Proven project management skills with a strong focus on process excellence.</li><li>Proven ability to independently manage multiple workstreams and consistently drive results.</li><li>Experience working in a deadline driven production-oriented environment.</li><li>Excellent collaboration and influencing skills – ability to obtain consensus and deliver results in an environment which requires a high degree of coordination and alignment with short timeframes</li><li>Able to synthesize information and connect the dots to draw conclusions about potential impacts or opportunities</li><li>Natural curiosity and desire to dig deeper to understand how things work</li></ul>Preferred Qualifications<ul><li>Experience/familiarity with workflow management tools/platforms (e.g., Salesforce) a plus.</li><li>Proficiency with Microsoft Office, Slack.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Marketing

You Lead the Way. We’ve Got Your Back.&nbsp;With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.&nbsp;At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.&nbsp;Join Team Amex and let's lead the way together.&nbsp;Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.The objective of the Finance Control Management Issues, Events, Remediation and Reporting &amp; Process Risk Reduction team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.&nbsp;Finance is looking for a Manager of Issues, Events, and Remediation to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;&nbsp;The Manager - Issues, Events, and Remediation will:&nbsp;<ul><li>Support remediation of issues by influencing Finance, who own and execute issue/Operational Risk Event (ORE) remediation</li><li>Provide information technology (IT) -related risk and control expertise, understand IT systems and tools, including IT controls, interface inputs/outputs, reports, application security, etc. and how those impact business processes. </li><li>Able to understand IT- related issues in detail and work with both Finance as well as Technology to enhance the control environment and suggest improved system controls.</li><li>Facilitate investigation and conduct root cause analysis to address repeated issue types </li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes </li><li>Triage the areas of remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary </li><li>Review quality assurance of documentation and maintenance of records of issues/OREs and remediations to ensure transparency and accountability in the issue management process </li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes </li><li>Support the End-to-End (E2E) Finance issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices </li><li>Perform sample testing of issues to ensure resolution is complete and effective </li><li>Opine on specific control enhancements related to issues </li><li>Engage with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution </li><li>Review and advise on detailed reports on issue status, trends, and outcomes to senior management and governance committees </li><li>Support sharing insights, better practices, themes, etc. across the enterprise&nbsp;</li></ul>Required Qualifications:&nbsp;<ul><li>5+ years of experience in IT operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp; </li><li>Strong project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:&nbsp;<ul><li>CISA, CRISC</li><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li><li>Experience in at least one of the following:&nbsp; &nbsp;</li></ul><ul><ul><li>Scoping, prioritizing, and support remediation of operational issues </li><li>Investigating and conducting root cause analysis to address repeated operational risk issue types </li><li>Performing quality assurance on documentation of operational risk issues and events </li><li>Overseeing BU remediation process for operational risk issues and events </li><li>Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability </li><li>Supporting and overseeing the BU E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices&nbsp;&nbsp;</li></ul></ul><ul><li>Experience in financial services industry&nbsp;</li></ul>Non-considerations for sponsorship:Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Issues, Event and Remediation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.How will you make an impact in this role?The Technology Workforce &amp; Talent Excellence (TWTE) team is a center of excellence (COE) that tightly aligns with and supports the strategic talent objectives of the Technology organization. As our Technology organization continues to evolve, so too must our talent strategy. This newly created role will report to the Vice President of TWTE and will be instrumental in the advancement of the Attract &amp; Welcome pillar of our People &amp; Culture Strategy.Through collaborating with internal &amp; external stakeholders, the successful candidate will manage a team of talent specialists to develop and manage the programs that enable us to deliver best in class programs &amp; experiences. American Express Technology aspires to be recognized as a leading Tech enabled company and best place to work for technologists.In this role, the Director, Attract &amp; Welcome Programs will:<ul><li>Lead the development of the Technology Recruitment Marketing assets and campaign delivery in partnership with Global Talent Acquisition and Global Marketing teams in the Colleague Experience Group (CEG) to ensure we are optimizing our ability to attract the best talent.</li><li>Lead the global Technology Welcome programs – with a persona led approach for all band levels across all locations to ensure a best in class, Technology specific welcome experience.</li><li>Lead the Technical Excellence functions including the Technical Bar and mentoring programs and the annual Technical Career Path.</li><li>Lead and embed Inclusive Hiring Leader Best Practices across Technology.&nbsp;</li><li>Adopt a data driven approach, create program roadmaps and strategies ensuring the progress is tracked and pivot as necessary to meet the needs of the workforce.</li><li>Partner with key stakeholders within Technology, CEG and colleague networks to ensure we are bringing others along,&nbsp;building strong relationships and working collectively towards shared goals.</li><li>Ensure that we represent TWTE in a coherent and fulfilling way, offering best in class programs and consultancy to our partners and stakeholders.</li><li>Champion diversity, inclusion, and accessibility within our programs and initiatives.</li><li>Put people first, every colleague matters to meet the vision of being the best, most inclusive place to work in Technology.</li></ul>Minimum Qualifications<ul><li>Experienced in partnering with stakeholders to drive people strategies and/or relevant degree (5 years +)</li><li>Previous strong experience within talent functions.</li><li>Ability to drive projects and initiatives as a self-starter with a strong client focus, outstanding critical thinking, and a solution-focused mindset.</li><li>Ability to influence, build relationships and partner across a broad range of stakeholders.</li><li>Demonstrated ability to apply analytical skills to understand complex problems and root causes, and to make data‐driven recommendations.</li><li>Demonstrated ability to gather internal and external insights to understand and identify needs and systematic solutions at scale, intellectual courage, and curiosity.</li><li>Exceptional communication, presentation, story-telling and interpersonal skills.</li><li>Ability to multi-task and prioritize work within a fast-paced, fluid environment.</li><li>Demonstrate strategic thinking and decision-making skills, strong analytical and problem-solving skills, and a customer-focused mindset are essential.</li><li>Have a track record of building trust and rapport quickly.&nbsp; </li><li>Hold an ability to articulate vision and direction, communicate effectively and manage and measure team performance and accountability.</li><li>Demonstrated success leading others, sharing information, connecting dots, and working effectively across teams.</li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus&nbsp; + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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