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28-Oct-2024<h4>Associate Vice President for Infrastructure and Auxiliary Services, Campus Services</h4>Campus Services 67216BRJob SummaryHarvard Campus Services is dedicated to supporting the University's mission by providing essential services that enhance campus life and facilities and facilitate academic and professional activities of students, faculty, and staff. Campus Services oversees staff and graduate housing, real estate, district energy and utilities, facilities management, sustainability, capital projects, dining, transportation, event services, and international supports home and abroad, ensuring that all operations are customer-focused, efficient, and aligned with sustainability practices.&nbsp; The majority of these non-academic services are offered to University customers on a fee-for-service basis.The Associate Vice President for Infrastructure and Auxiliary Services will play a crucial role in shaping the physical and operational landscape of the university that is comprised of 3 campuses and 600 buildings. This role will oversee a budget of approximately $300M, driving innovation, and ensuring the highest levels of service and satisfaction.&nbsp;Position DescriptionThis position requires a visionary leader with a passion for excellence and a deep commitment to the university's values and goals.&nbsp; This is a newly formed leadership role responsible for overseeing the planning, development, and operation of the campus’ infrastructure and auxiliary services, combining teams totaling ~800 individuals (union and nonunion). This position will ensure that facilities, infrastructure, transportation, and auxiliary services are aligned with the university's strategic goals, providing a safe, efficient, and engaging environment for students, faculty, and staff. Areas of specific subject matter responsibilities include:&nbsp;Parking, Transit and Fleet Services:<ul><li>Provide leadership for the team managing campus parking facilities, commuter choice, fleet services and transit and charter services.</li><li>Develop strategic initiatives to enhance parking and transit operations, ensuring optimal service delivery utilizing technology and data.</li><li>Foster partnerships with local transportation agencies to improve public transit options and efficiency.</li><li>Champion sustainable transportation initiatives, including fleet electrification for Campus Services and schools, and oversee commuter choice programs that promote eco-friendly commuting options.</li><li>Work with University stakeholders including University Benefits office to ensure alignment with university needs.</li><li>Lead the development and implementation of commuter choice programs that incentivize alternative transportation methods.</li><li>Collaborate with external partners to secure benefits for the campus community and enhance commuter satisfaction.</li><li>Oversee data collection and analysis and feedback to evaluate program and operational effectiveness and guide future improvements.</li></ul>Energy &amp; Utilities:<ul><li>Oversee the management team responsible for district energy facilities that supply essential utilities to the campus.</li><li>In partnership with the Office for Sustainability, lead initiatives to integrate renewable energy sources, as we transition to fossil free system, in our district systems and overall utility strategy.</li><li>Ensure the continuous reliability and efficiency of energy systems, supporting the need for programs to run without interruption.</li><li>Oversee the review of large capital projects for adherence with best practices in energy and facilities and coordinate Campus Services’ coordinated comments on large capital projects.&nbsp;</li><li>Support the University’s procurement strategy for utility procurement.&nbsp;</li></ul>Facilities Management Operations:<ul><li>Guide the facilities management team in maintaining and enhancing the physical campus environment, including but not limited to building operations and maintenance, custodial cleaning and event setup, landscape maintenance, fire safety, and recycling and waste management.</li><li>Establish and uphold maintenance standards to ensure a safe, clean, and welcoming campus.</li><li>Leverage technology to streamline facilities management processes, preventative maintenance and increase operational efficiency.&nbsp; Support best-in-class operational technology strategy informed by on-the-ground feedback and cutting-edge sustainability and efficiency needs.</li></ul>Additional Auxiliary Services&nbsp;<ul><li>Direct the management of the Campus Service Center, ensuring it serves as an effective resource for student, faculty and staff needs.</li><li>Set high standards for customer service and operational efficiency within the service center.</li><li>Oversee the University’s ID card strategy and services.</li><li>Implement innovative solutions to modernize service center operations and improve user experiences.</li></ul>Job Specific Responsibilities continued in Additional Information...Basic Qualifications<ul><li>Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field; Master’s degree preferred.</li><li>Minimum of 12 years of leadership experience in facilities management, construction, transportation, or auxiliary services, with experience overseeing large, diverse teams and operations.</li></ul>Additional Qualifications and SkillsAdditional Qualifications:<ul><li>Proven track record of managing large-scale infrastructure projects and auxiliary services.</li><li>Strong leadership, strategic thinking, and financial acumen skill, managing complex budgets.&nbsp;</li><li>Strong communication and interpersonal skills. A “people first: manager who can communicate clearly, listen actively, and build rapport with all employees at all levels of the organization. Experience leading change management initiatives critical.</li><li>Fosters a team environment and values diverse input to achieve goals; embraces professional development and continuous learning for staff.</li><li>Basic knowledge of regulatory requirements and best practices in parking, facilities, utilities, and auxiliary services management.</li><li>High level of emotional intelligence. Sense of humor.</li><li>Track-record of adding value to teams with dynamic responsibilities led by experienced subject matter experts.</li><li>Experience in large, complex higher education or medical institutions, or other related environments preferred.&nbsp;</li><li>Lean Sigma Six or other related certification or knowledge preferred.&nbsp;</li></ul>Additional InformationJob Specific Responsibilities continued...Additional Auxiliary Services:<ul><li>Supervise the operations center team, coordinating comprehensive support for campus management across the schools and units 24/7.</li><li>Ensure the operations center is equipped to respond effectively to emergencies and maintain campus continuity.</li><li>Oversee the teams responsible for mail and print services and select other ancillary services.</li></ul>Cross-Cutting Responsibilities:Infrastructure Management:<ul><li>Oversee the maintenance, operation, and improvement of campus buildings, grounds, and infrastructure, on a fee-for-service basis.</li><li>Develop and implement comprehensive facilities management practices that include preventive maintenance, energy management, and sustainability initiatives.</li><li>Collaborate with academic and administrative departments to meet the current and future infrastructure needs of the university, balancing service, sustainability, cost, and reliability.</li><li>Foster project management best practices.&nbsp;</li><li>Ensure compliance with all local, state, and federal regulations and standards.</li></ul>Infrastructure Capital Planning, Construction and Renewal:<ul><li>Lead the planning and execution of district energy, utility, and parking infrastructure projects across campus.</li><li>Work closely with architects, contractors, and stakeholders to ensure projects are completed on time, within budget, and to the highest quality standards.</li><li>Manage the capital budget for infrastructure projects, including the prioritization and allocation of resources.</li></ul>Customer Service:<ul><li>Enhance the quality, efficiency, and profitability of services, ensuring they meet the needs of the campus community and support the university's mission by regularly engaging with University stakeholders.</li><li>Implement customer service and marketing strategies to improve user satisfaction and engagement.</li></ul>Safety and Risk Management:<ul><li>In partnership with Environmental Health and Safety, develop and oversee comprehensive safety and risk management policies for all infrastructure and auxiliary service operations.</li><li>Promote a culture of safety across the new combined organization through training, communication, and compliance initiatives.</li></ul>Strategic Planning and Budgeting:<ul><li>Oversee strategic planning for the areas of responsibility, partnering closely with other Campus Service and University leaders.&nbsp;</li><li>Prepare and manage annual budgets for all areas of responsibility, ensuring fiscal responsibility and alignment with strategic priorities.</li><li>Set fees and rates for customers through a transparent methodology, utilizing best practice service level agreements where applicable.</li><li>Develop and monitor performance metrics and make data-driven decisions to improve efficiency and effectiveness.</li></ul>Leadership and Team Management:<ul><li>Serve as a member of the Vice President for Campus Services senior leadership team.&nbsp;</li><li>Lead a diverse team of facilities, energy, transportation, and auxiliary services professionals.</li><li>Foster a collaborative, inclusive, and high-performing work environment.</li><li>Provide professional development opportunities and mentorship to staff.</li></ul>Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code361063 Administrative Manager Work FormatHybrid (partially on-site, partially remote) Salary Grade063DepartmentCampus ServicesUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCORI, Credit, Criminal, Education, Employment, IdentityScheduleOnsite 4 days a week Monday - Friday: 8:00am - 5:00pmCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-JD3

Harvard University FAS Human Resources

Associate Vice President for Infrastructure and Auxiliary Services, Campus Services

28-Oct-2024<h4>Associate Director of Educational Programs</h4>University Administration 67268BRPosition DescriptionThe Kempner Institute for the Study of Natural and Artificial Intelligence seeks an Associate Director for Educational Programs. The position will work with faculty across many departments managing graduate, undergraduate, and post-baccalaureate educational programs, including managing and participating in the student selection process. The Associate Director will collaborate with Kempner community members to host events and workshops to educate people on artificial intelligence, machine learning, cognitive sciences, and neuroscience. &nbsp; The ideal candidate will have higher education and teaching experience in one or more of these fields, as well as a passion for undergraduate and postgraduate education. Candidates are expected to be able to work with a diverse community of faculty, students and staff to build programs that support inclusive educational efforts. &nbsp; The successful candidate will build on existing Kempner Institute educational programs and leverage the resources and opportunities available across Harvard’s educational ecosystem to ensure the best possible experience for the Kempner Institute student and research community. &nbsp; Principal Duties and Responsibilities (Essential Functions*):<ul><li>Oversee all aspects of Kempner Institute educational programming including fellowship and training programs for undergraduate, post-baccalaureate, and graduate students.</li><li>Ensure that educational activities are aligned with the institute’s mission and values and that all aspects of program development and implementation are planned, managed, and executed at the highest standards.</li><li>Direct each program’s operations, including all aspects of logistics, faculty relationships, curriculum management, and student experience. Ensure processes support fair and diverse student selection and appointment.</li><li>Recruit, orient, manage, and mentor staff. Ensure effective workflow and performance management and the promotion of an inclusive and innovative work environment. Manage team resources, time, and projects, ensuring a high level of professionalism, teamwork, and focus on customer service.</li><li>Serve as the primary Kempner advisor for Kempner post-baccalaureate students. Advise students about courses, professional development, and other related matters.</li><li>Gather, maintain and share key data on enrollment, content, student performance and participation, and program content. Ensure that metrics related to student application, selection, progress, and future placement are accurately tracked.</li><li>Work with institute leadership to identify and apply for external support for educational programs, including philanthropic, grant and foundation applications.</li><li>Develop, coordinate or supervise workshops, bootcamps, and community events focused on professional development, research or related activities. Develop and maintain teaching materials using platforms and tools as appropriate.</li><li>Potentially teach courses or workshops as determined by field of expertise and the needs of the program.</li><li>Potentially advise faculty regarding educational strategies, formats and policy as requested.</li><li>Foster relationships with partner offices at various Harvard schools (e.g., GSAS, SEAS, HMS, and FAS) to increase participation in programs, coordinate offerings, enrollment and student onboarding.</li><li>Ensure compliance with university policies and procedures and applicable rules and regulations.</li></ul>Basic Qualifications<ul><li>Bachelor’s degree or equivalent work experience required</li><li>Minimum of 7 years’ relevant work experience</li></ul>Additional Qualifications and Skills<ul><li>PhD in a scientific discipline is strongly preferred.</li><li>Previous experience in a related field such as neuroscience, computational neuroscience, computer science, cognitive psychology, or a related field preferred.</li><li>Strong written and verbal communication skills.</li><li>Strong commitment to continuous process improvement.</li><li>Some supervisory experience is preferred.</li><li>Strong organizational and interpersonal skills.</li><li>Demonstrated commitment to education and student life essential; strong initiative; ability to work with diverse constituencies required.</li><li>Experience advising students (graduate and/or undergraduate) is highly desirable.</li><li>This position may hold a concurrent, dependent appointment as Lecturer in a relevant academic department within a school of Harvard.</li></ul>Physical Requirements<ul><li>Sitting using near vision use for reading and computer use for extended periods of time</li><li>Lifting (approximately 20 to 30 pounds), bending, and other physical exertion</li></ul>Working Conditions<ul><li>Work is performed in an office setting</li></ul>Additional InformationThis position has a 6-month orientation and review period.&nbsp; Harvard University does not provide visa sponsorship. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.&nbsp; &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFaculty &amp; Student Services Department Office LocationUSA - MA - Allston Job CodeS0558M FSS Academic Affairs Mgt IV Work FormatHybrid (partially on-site, partially remote) Sub-UnitInterfaculty Initiatives Salary Grade058DepartmentKempner InstituteUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityScheduleFull time. Monday through Friday. 35 hours per week.&nbsp;Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-EP1

Associate Director of Educational Programs

28-Oct-2024<h4>Office for Dispute Resolution Investigator</h4>University Administration 67230BRJob SummaryReporting directly to the Director of the Office for Dispute Resolution (ODR), the Investigator conducts investigations, handles informal resolutions, meets with community members to answer questions, and plays an important role in meeting the University’s training and education obligations under Title IX, VAWA, and other federal or state civil rights laws. With case-related guidance from the ODR Director, the Investigator is responsible for their caseload, partnering with School designees throughout the investigative process, conducting legally-sufficient investigations, meeting established timelines, and treating all constituents engaged in the complaint process with sensitivity and neutrality.&nbsp;&nbsp;&nbsp;Position DescriptionSpecific duties and responsibilities include:<ul><li>Maintains responsibility for own complaint caseload, in consultation with the ODR Director where necessary, and performs related duties such as case evaluation; processing dismissals; coordinating with School/unit designees; conducting party and witness interviews; identifying other evidence; communicating with parties, witnesses, School/unit liaisons and Title IX Resource Coordinators in a timely and effective manner; evaluating evidence and conducting legal analysis to reach findings and determinations or recommended findings; drafting and issuing written reports; and appearing before hearing panels. Processes requests for informal resolutions and is available to speak with members of the University community who have questions about the University’s sexual harassment and other sexual misconduct policies and related procedures.</li><li>Develops and conducts trainings, with an emphasis on a train-the-trainer approach, whenever appropriate, under Title IX, VAWA, and other federal or state civil rights laws.&nbsp;&nbsp;</li><li>Assists the University Title IX Coordinator and ODR Director in carrying out other Title IX/VAWA response and prevention responsibilities for the University. These may include, but are not limited to: data collection, trend analysis, and community outreach.</li></ul>Basic QualificationsCandidates MUST meet the following basic qualifications in order to be considered for this role:J.D. required. A minimum of five years of relevant experience in the area of conducting investigations involving civil rights and/or sexual assault, dating or domestic violence, and stalking, including demonstration of the following skills, knowledge, and expertise: managing sensitive and confidential investigations; expert-level knowledge of federal civil rights laws, or similar, including case law and agency interpretation; familiarity with high-level party and witness interview and investigative techniques; conducting complex legal analysis and reaching legally-sound findings; and producing high-quality written work products. Advanced degree other than J.D. may count toward years of experience.Additional Qualifications and Skills<ul><li>Demonstration of the above legal expertise in an educational arena is a plus.</li><li>Additional advanced or clinical degree in psychology, criminal justice, social work, or other relevant fields is desirable.</li><li>Demonstrated ability to exercise a high level of discretion and good judgment and ability to quickly establish credibility with a broad range of constituents, including faculty, staff, students, law enforcement, and others.</li><li>Ability to handle confidential information, including information from individuals who may be experiencing distress, with the utmost discretion and sensitivity.</li><li>Familiarity with other federal statutes important to post-secondary education (e.g., VAWA, Clery Act, FERPA) strongly preferred. Experience in the higher education environment interacting on student life issues with students and administration a plus.</li></ul>Additional InformationCandidates must submit a cover letter, resume, and writing sample to be considered for this position. This position has a 3-month orientation and review period.&nbsp; Harvard University does not provide visa sponsorship. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.&nbsp; &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code360059 Admin Offcr/SrIndiv Contrib Work FormatHybrid (partially on-site, partially remote) Sub-UnitOffice of the President and Provost Salary Grade059DepartmentODRUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityScheduleFull time. Monday through Friday. 35 hours per week.&nbsp;Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-KP1

Office for Dispute Resolution Investigator

Welcome to Whataburger CareersShift TypeThe Restaurant Team Member is responsible for serving customers, managing payments, cooking and preparing food, cleaning and maintaining the overall quality of restaurant services. They collaborate with other team members to deliver timely, quality service to customers.<ul><li>Cheerfully serve customers delivering accurate orders on time.&nbsp;</li><li>Prepare and deliver food products following quality standards for food preparation, handling, and food safety.&nbsp;</li><li>Collaborate with the team to ensure that all shifts are covered, and communicate issues to the shift leader, supervisor, or store manager.&nbsp;</li><li>Operate Point of Sale cashiering system and handle payments.&nbsp;</li><li>Perform cleaning duties (washing dishes, sweeping, mopping, cleaning tables, etc.) maintaining cleanliness, sanitation, and safety of the work environment.&nbsp;</li><li>Present a well-groomed, uniformed, and professional appearance.</li></ul>Key Skills<ul><li>Teamwork&nbsp;</li><li>Customer Service&nbsp;</li><li>Food Preparation&nbsp;</li><li>Cashiering&nbsp;</li></ul>Preferred:<ul><li>High school diploma/GED, or equivalent work experience.&nbsp;</li><li>Food Handlers Certification.</li></ul>11025 Shadow Creek Pkwy Pearland TX 77584-7401

Whataburger

Restaurant Team Member, Overnight Shift - Unit 1058

Welcome to Whataburger Careers!The Restaurant Maintenance Technician repairs and maintains restaurant equipment. They perform preventive maintenance and ensure completion of work orders. They facilitate communications with management, maintenance service companies (MSC), and vendors.Total Rewards:<ul><li>Competitive Weekly Pay</li><li>Bonus Program with 250% Upside Potential</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Opportunities for Career Development and Growth</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1!</li><li>Paid Corporate Holidays</li><li>Company Vehicle, Based on Position</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave – Subject to Eligibility Requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities: <ul><li>Troubleshoots equipment, perform carpentry and address plumbing issues.&nbsp;</li><li>Installs new equipment as needed in accordance with company safety procedures.&nbsp;</li><li>Maintains parts inventory.&nbsp;</li><li>Performs preventative maintenance on kitchen equipment&nbsp;</li><li>Manages work orders meeting Service Level Agreements (SLA).&nbsp;</li><li>Reports on repair work status, schedule, and budget.&nbsp;</li><li>Liaises with third party vendors and review their work.&nbsp;</li></ul>Key Skills:<ul><li>Restaurant Equipment Maintenance&nbsp;</li><li>Refrigeration&nbsp;</li><li>HVAC&nbsp;</li><li>Electrical Systems &nbsp;</li><li>Carpentry&nbsp;</li><li>Plumbing&nbsp;</li><li>Preventive Maintenance&nbsp;</li><li>Budgeting&nbsp;</li></ul>Preferred:&nbsp;<ul><li>High school diploma or equivalent work experience.&nbsp;</li><li>2+ years’ field experience in the HVAC and commercial refrigeration. &nbsp;</li><li>1+ years’ work experience in commercial kitchen equipment repair or educational equivalent.&nbsp;</li><li>3+ years’ experience.&nbsp;</li><li>Environmental Protection Agency (EPA) Certification or CFC Certification &nbsp;</li><li>HVAC State Certified License (preferred).&nbsp;</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma).&nbsp;</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred).</li></ul>1650 E Bert Koun Loop Shreveport LA 71105-5724

Restaurant Maintenance Technician - Shreveport, LA

Job Requirements This specific restaurant is independently owned and operated by a Whataburger franchise.&nbsp;Please click on the apply button below to be redirected to this franchisee’s website. Once there, you will be able to learn more about this position information and their application process.

Manager

Team Leader

Operating Partner

Welcome to Whataburger Careers!The Restaurant Manager oversees the daily operations of the restaurant. They hire and develop talent and provide leadership in community relations, customer service, food preparation, and health compliance.<ul><li>Manages front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas.&nbsp;</li><li>Manages the kitchen team to ensure timely and quality food delivery and resolve service issues.&nbsp;</li><li>Hires, trains, and retains talent to deliver extraordinary customer service.&nbsp;</li><li>Conducts regular inventory checks and order restaurant supplies as required to ensure adequate stock levels and prevent stock-outs.&nbsp;</li><li>Ensures profitability for restaurant working with Operating Partners on financial reports and budget management.&nbsp;</li><li>Provides guidance on cleaning, sanitation, and food safety procedures. &nbsp;</li><li>Ensures compliance with health and safety regulations and training.&nbsp;</li></ul>Key Skills&nbsp;<ul><li>Front Counter&nbsp;</li><li>Dining Room Attendant&nbsp;</li><li>Coaching &nbsp;</li><li>Recruitment&nbsp;</li><li>Health &amp; Safety Compliance&nbsp;</li><li>Inventory Management&nbsp;</li><li>Budgeting&nbsp;</li><li>Financial Management&nbsp; </li></ul>Preferred:<ul><li>High school diploma/GED, equivalent work experience.&nbsp;</li><li>1+ years of restaurant leadership experience.&nbsp;</li><li>Food Handlers Certification.&nbsp;</li><li>Food Safety Certification (requirement may vary based on city, county or state).&nbsp;</li></ul>100 State Park Rd Lockhart TX 78644-3406

Restaurant Manager - Unit 895

Join our team dedicated to crafting delightful desserts! We're seeking dessert enthusiasts to uphold the standards of our Bakery operations, cultivate a proficient team of associates, and ensure impeccable execution of departmental functions. Collaborating closely with the Bakery Manager, you will contribute to creating an exceptional customer experience and bolstering the success and sustainability of our department, while assuming accountability and making impactful decisions. In this role, your re sponsibilities will include : <ul> <li> Collaborating with the Bakery Manager to facilitate smooth and efficient operations. </li> <li> Managing inventory by ordering, displaying, and maintaining bakery items. </li> <li> Assisting in training, developing, and motivating Associates to foster a cohesive and high-performing team. </li> <li> Upholding cleanliness and sanitation standards, adhering to proper food-handling protocols. </li> <li> Providing friendly and exceptional service to all customers. </li> </ul> Qualifications for Success: <ul> <li> 1+ years of experience in a leadership capacity, preferably in a managerial role, showcasing your ability to inspire and guide others effectively </li> <li> Hold a high school diploma or equivalent qualification </li> <li> Possess business acumen and excellent time management skills. </li> <li> Demonstrate a thorough understanding of and commitment to food safety practices. </li> <li> Ability to work in varied temperature-controlled environments, including refrigerators and freezers. </li> <li> Strong attention to detail, business acumen, self-motivation, and the capability to work independently. </li> <li> Flexibility to accommodate a varied schedule, including nights and weekends, to support operational needs. </li> </ul> Physical Requirements: <ul> <li> Ability to lift up to 50 lbs occasionally </li> <li> Ability to push and pull up to 90 lbs of force occasionally </li> <li> Occasional: Sitting and climbing; frequent standing, walking, bending, kneeling, stooping, squatting, and handling </li> <li> Frequent: Head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, &amp; feel </li> <li> Constant - Stand, handling, &amp; forward reach </li> </ul> Why Dierbergs is Different: <ul> <li> Our culture makes us unique. We're known for being friendly and customer-focused, as well as for treating each other like family. </li> <li> No late-night shifts - most Bakery Departments close at 7pm</li> <li> You'll enjoy the stability of working for an organization with a strong history of financial success and an excellent reputation in the community. </li> <li> As an integral part of our team, you'll directly impact our bottom line and contribute to our ongoing success. </li> <li> With a clear path for advancement, you will have the opportunity to progress to a Department Manager or store management role </li> </ul> What's in it for you? <ul> <li> Health and retirement benefits , including medical, dental, vision, 401(k) and pension plans Paid time off provided, including vacation and personal days </li> <li> Weekly pay </li> <li> Work-life balance with flexible scheduling </li> <li> Growth opportunities to support career advancement </li> <li> Associate-only savings, free products, bonus points, sweepstakes, and more - being a part of our team has its perks with Dierbergs Rewards </li> <li> Associate Perks Program in partnership with Working Advantage </li> <li> Discounts at Starbucks kiosks within select locations </li> </ul> At Dierbergs, we value individuals who embody our core BEhaviors: Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU. If you're ready to make an impact and be part of a vibrant team, apply now! This description is representative only and is not all inclusive of the tasks that an Associate in the position may be required to perform.

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