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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?This role's primary responsibility is managing AutoNation’s software delivery pipelines. It includes version control management, build automation, test orchestration, infrastructure provisioning (IaC), configuration management, deployment automation, and monitoring. Other responsibilities are serving as technical lead to assigned projects; code releases; L2 support for incident management; and general process automation.Job Responsibilities:<ul><li>Collaborating with PMO, Dev, QA and other IT professionals to deliver optimal products and services in a timely manner.</li><li>Providing technical leadership on internal DevOps projects by defining requirements, setting priorities, and communicating progress and challenges to IT leadership.</li><li>Developing and maintaining CI/CD pipelines to enable quick and reliable deployments.</li><li>Designing and provisioning highly available and scalable infrastructure using Infrastructure-as-Code.</li><li>Monitoring the performance of applications and services to ensure uptime.</li><li>Troubleshooting issues across platform and application domains.</li><li>Integrating security best practices into our development lifecycle for compliance and data protection.</li><li>Mentoring junior level team members and promoting a culture of knowledge sharing.</li><li>Researching and implementing new technologies to drive continuous improvements in our software delivery process.</li><li>Documenting architecture, configurations and technical procedures of applied solutions.</li></ul>Qualifications:<ul><li>5+ years of experience in DevOps or related field.</li><li>3+ Experience with continuous integration/delivery tools such as Azure DevOps, Octopus, GitLab.</li><li>5+ years of operational experience with cloud IaaS and PaaS technologies at the enterprise level</li><li>3+ years of experience with AWS and/or Azure.</li><li>3+ years of experience with container and microservices technologies in AWS and/or Azure (AWS ECS, Docker, Kubernetes, Helm)</li><li>3+ years of experience automating the provisioning of cloud resources in Azure (ARM Templates), AWS (CloudFormation/CDK) and/or terraform.</li><li>3+ years of experience managing API layer with an API Management tools (Azure APIM, MuleSoft, Apigee)</li><li>5+ years of experience managing enterprise on-prem infrastructures (VMs, LBs, Network protocols, Windows Server, Linux)</li><li>5+ years designing and implementing process automation using scripting tools and languages such as PowerShell, bash, Python and other similar languages</li><li>Understanding of software development processes and methodologies Working knowledge of coding standards and technologies such as C#, .Net core and standard, Java, MVC, client-side frameworks (Angular JS/jQuery), SPA, asynchronous programming, web sockets, rest APIs, SQL and mobile clients is a plus.</li><li>Expertise in troubleshooting full stack implementations from client to backend systems using client-side tools, APMs, network monitoring tools and log parsers</li><li>Expertise with ALM and release management processes</li><li>Excellent communication and collaboration abilities</li><li>Bachelor’s degree in technology or equivalent job experience</li><li>Microsoft and/or AWS certification preferred</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

DevOps Engineer

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Position Summary: Looking for an Engineering Manager that can drive our innovation across mobile and cloud. This is an exciting opportunity to shape the consumer automotive space through a data-driven experience developed in Flutter for Android and iOS, along with event driving microservices in AWS. This is a unique opportunity to solve complex problems, grow the Gather product, optimize our system, and lead in building business value solutions. If you love computer science, technology, and being the spearhead to do amazing things, this is the role for youJob Responsibilities:· Work with Product and Business to determine best fit technology· Drive architecture across mobile, cloud, system· Grow developer productivity through leading in tools, frameworks, and processes to streamline development workflows, allowing developers to focus on writing code without worrying about the underlying infrastructure.· Code, review, and design across the entire Gather ecosystem· Recruit, train, and manage team that drives platform and innovation· Spearhead analysis of emerging technology, doing POC, and providing analysis of proper fit and timing for Gather. Lead in implementation until established.· Stay up to date with technology, best practices, tools, including security and data privacy· Support and help develop proper CI/CD pipelines, holding to an infrastructure-as-code, configuration-as-code, data-as code approach· Help bridge internal development with external contractors and agencies when usedQualifications:· BA/BS degree in Computer Science or equivalent combination of education and experience· 7+ years of engineering experience, in mobile, cloud or embedded· 4+ years of experience building mobile applications, ideally in Flutter· Proficiency with multiple programming languages· Deep understanding of engineering· Proficient in modern coding practices (dependency injection, reactive programming, MVVM, design patterns)· Experience in automated CI/CD processes with quality gates for test coverage, static code analysis, and peer reviewed pull requests.· Knowledge in cloud-based technologies from Amazon, Microsoft or Google, such as orchestration, microservices, containers, and notification services.· Track record of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.· Excellent verbal and written communication skills; Ability to work with team members and customers in a professional, friendly manner.· Must meet company’s requirements for employment<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Engineering Manager - Innovation & Platform

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Position Summary: We’re putting together a Flutter team and looking for a senior level engineer to join on the ground floor. This is an exciting opportunity to shape the consumer automotive space through a data-driven experience developed in Flutter for Android and iOS, with the potential to expand to web and desktop. If you love Flutter development, have a passion for building mobile apps, know how to work cross-functionally, and know how to have fun with a team, come join us.Job Responsibilities:&nbsp;<ul><li>Design &amp; implement Digital Marketplace mobile app in Flutter, targeting Android and iOS&nbsp;</li></ul><ul><li>Create reusable and performant mobile components and frameworks&nbsp;</li></ul><ul><li>Write clean, well-tested code within the Flutter/Dart ecosystem&nbsp;</li></ul><ul><li>Collaborate with cross-functional teams to build customer-focused experiences&nbsp;</li></ul><ul><li>Analyze and connect complex requirements / issues with proper solutions&nbsp;</li></ul><ul><li>Stay up to date with best practices and implementations, including security and data privacy&nbsp;</li></ul><ul><li>Support and help develop proper CI/CD pipelines, holding to an infrastructure-as-code, configuration-as-code, data-as code approach&nbsp;</li></ul><ul><li>Help bridge internal development with external contractors and agencies when used&nbsp;</li></ul><ul><li>Help hire mobile engineers while mentoring young engineers on good engineering practices and knowledge&nbsp;&nbsp;</li></ul><ul><li>Help support production systems once the Digital Marketplace is live&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>BA/BS degree in Computer Science or equivalent combination of education and experience&nbsp;</li></ul><ul><li>3+ years of experience building Flutter applications&nbsp;</li></ul><ul><li>6+ years of experience building mobile applications in general, ideally natively in Android and/or iOS&nbsp;</li></ul><ul><li>High proficiency with Flutter &amp; Dart&nbsp;</li></ul><ul><li>Practical experience with Swift, Kotlin, Java, or C#.&nbsp;</li></ul><ul><li>Proficient in modern coding practices (dependency injection, reactive programming, MVVM, design patterns)&nbsp;</li></ul><ul><li>Experience with JavaScript, CSS, and Web API.&nbsp;</li></ul><ul><li>Experience in automated CI/CD processes with quality gates for test coverage, static code analysis, and peer reviewed pull requests.&nbsp;</li></ul><ul><li>Knowledge in cloud-based technologies from Amazon, Microsoft or Google, such as orchestration, microservices, containers, and notification services.&nbsp;</li></ul><ul><li>Track record of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.&nbsp;</li></ul><ul><li>Excellent verbal and written communication skills; Ability to work with team members and customers in a professional, friendly manner.&nbsp;&nbsp;</li></ul><ul><li>Must meet company’s requirements for employment&nbsp;&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sr Mobile Engineer-2

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As we continue to innovate and grow, we are looking for a Cloud engineer to contribute to the design and development of our microservice and data platform for Autonation’s Digital Marketplace. This Cloud Engineer will report to the Sr. Director of Engineering for Digital Marketplace.· Help design &amp; implement the Digital Marketplace backend system, building out a mesh of microservices and a data platform for telematics data· Contribute to the build out the backend tech stack on AWS and Azure into a scalable platform for Digital Marketplace· Work cross-functionally with the company's enterprise architects to ensure the Digital Marketplace is built cohesively with other digital solutions within AutoNation· Stay up to date with best practices and implementations, including security and data privacy· Support and help develop proper CI/CD pipelines, holding to an infrastructure-as-code, configuration-as-code, data-as code approach· Implement best practices for an agile SDLC, including best practices and tools for linting and code coverage· Connect business asks and technical requirements to ensure engineering is clear on what to build· Help support production systems once the Digital Marketplace is liveQualifications:· BA/BS degree in Computer Science or equivalent combination of education and experience· 1+ or more years of experience in cloud application development· High proficiency in Java and SpringBoot. Bonus: Kotlin or Node familiarity· 1+ years developing applications on AWS and/or Azure. Certification is a plus· Strong analytical and problem-solving skills· Understanding of end-to-end design/development/delivery of enterprise software applications with highest quality/reliability through thorough unit/integration/system tests· Must meet company’s requirements for employment· Bonus: API Gateway, websockets, NoSQL and SQL databases, Kinesis or Kafka, Spark or Flink, CIAM solutions like Auth0<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Entry Level Cloud Engineer-2

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Position Summary: Looking for an Engineering Manager that can drive our innovation across mobile and cloud. This is an exciting opportunity to shape the consumer automotive space through a data-driven experience developed in Flutter for Android and iOS, along with event driving microservices in AWS. This is a unique opportunity to solve complex problems, grow the Gather product, optimize our system, and lead in building business value solutions. If you love computer science, technology, and being the spearhead to do amazing things, this is the role for you.Job Responsibilities:· Work with Product and Business to determine best fit technology· Drive architecture across mobile, cloud, system· Grow developer productivity through leading in tools, frameworks, and processes to streamline development workflows, allowing developers to focus on writing code without worrying about the underlying infrastructure.· Code, review, and design across the entire Gather ecosystem· Recruit, train, and manage team that drives platform and innovation· Spearhead analysis of emerging technology, doing POC, and providing analysis of proper fit and timing for Gather. Lead in implementation until established.· Stay up to date with technology, best practices, tools, including security and data privacy· Support and help develop proper CI/CD pipelines, holding to an infrastructure-as-code, configuration-as-code, data-as code approach· Help bridge internal development with external contractors and agencies when usedQualifications:· BA/BS degree in Computer Science or equivalent combination of education and experience· 7+ years of engineering experience, in mobile, cloud or embedded· 4+ years of experience building mobile applications, ideally in Flutter· Proficiency with multiple programming languages· Deep understanding of engineering· Proficient in modern coding practices (dependency injection, reactive programming, MVVM, design patterns)· Experience in automated CI/CD processes with quality gates for test coverage, static code analysis, and peer reviewed pull requests.· Knowledge in cloud-based technologies from Amazon, Microsoft or Google, such as orchestration, microservices, containers, and notification services.· Track record of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.· Excellent verbal and written communication skills; Ability to work with team members and customers in a professional, friendly manner.· Must meet company’s requirements for employment<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Manager, Cloud Backend

Entry Level Cloud Engineer-1

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?This position is a SQL Server Database Administrator Operations Position, with a stronger emphasis on the development, Performance DBA, and familiarity with both Azure and AWS technologies, MySQL Aurora, Postgres, MongoDB and more are expected.Job Responsibilities:· Perform risk identification, assessment, remediation, and performance tuning; conduct user training as required; create all necessary documentation/SOPs, training material and user guides; perform mentoring/cross-training for peers; Maintain skills/capabilities through education/training/hands-on experience.· Highly experienced in Always on setup and maintenance.· Experience in managing very large databases.· Design, install, configure, manage, and maintain Microsoft SQL 2014 to the Latest 2022 servers supporting a variety of systems.· Leads all aspects of the SQL database infrastructure. Install and configure new MS SQL Servers instances and configure failover or high availability.· Develop stored procedures, triggers, functions, extended events.jobs and maintenance of the data bases including SQL OS installation and patch management.· Assists multiple teams with SQL integration.· Increase system performance including hardware, server configuration changes, or index/query changes.· Document the company's database environment and provide recommendations for improvement; implement if approved.· Troubleshoot SQL Server outages as they occur, including after-hours and weekends.· Configure SQL Server monitoring tools and utilities to minimize false alarms.· Deploy database change scripts provided by third-party vendors. Regularly provide a list of the top 10 most resource-intensive queries on the server weekly and recommend ways to improve performance.· Create users and assign permissions based on requirements.· Linked SQL servers and other databases such as MySQL, Access, and others as appropriate.· Understand a database backup and restore strategies via restore, SAN snapshots and other technologies; document major changes to SQL servers.· Configure and troubleshoot failover clustering in high availability operations and recover and restore from backups.· Provide technical support and offer performance improvement suggestions by way of code rewrites, index analysis and query refactoring.· Document changes to systems and all required checklists for use within the configuration baseline.· Experience with SSIS and SSRS technologies.Technical Expertise:· Serves as a technical expert in the administration of one or more database management systems, providing technical issue resolution and technical coaching to other staff members.· Expert level proficiency in SQL Server, MySQL, MongoDB, PostGress, AWS/Azure database services.· Demonstrates advanced expertise in relevant scripting or programming languages such as PowerShell/python.· Possesses a sound understanding of current and future infrastructure and applications architectures for AutoNation.· Maintains an industry awareness of new developments in their area of expertise. Learns and applies new and emerging concepts quickly.· Knowledge of backup software such as Cohisity/Veritas Netbackup.· Knowledge of Delphix and HVR is desirable.· Exhibits proficiency in operating system administration and hardware fundamentals· Proposes and promotes standards and policies in adherence with data governance practices.• Demonstrates a broad understanding of the applications, data, and technical architectures.• Designs and participates in disaster mitigation and recovery plans for solutions and databases supported.• Applies advanced expertise with capacity planning, fault tolerance, high availability, and disaster recovery.• Designs and implements enterprise level data, application, and database security layers• Serves as a technical resource across Technology on data management issues.• Promotes the reuse of existing data objects and entities across the enterprise to reduce costs and meet business requirements.• Establishes and drives consistent standards for data management and analysis tools and techniques to advise on the applicationsdevelopment process and to ensure compliance requirements are met.• Typically provides direction to a team of staff and/or contractors/consultants in their area of expertise.• Mentors and develops technical staff in their domain• Exhibits high degree of technical proficiency in design of database applications and knowledge of operating interrelationships between databases and the organization’s other systems, serving as a subject matter expert and technical resource to others• Possesses a broad understanding of systems, applications, and uses of data, as well as knowledge of existing and emerging data modeling approaches and tools.• Possesses thorough understanding of current and future infrastructure and database architectures.• Maintains an industry awareness of new developments in their area of expertise. Learns and applies new and emerging concepts.• Functions independently with limited work direction.• Defines and breaks down tasks for team members, providing technical expertise as appropriate to deliver results and resolve issues as needed.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sr. SQL Server DBA

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Proposed Business Title: Associate End User Technician Reports To: Manager, Client Architecture / Director, IT Operations Work Location: Corporate Headquarters Position Summary: The System Support Technician provides technical support for a wide range of technology across AutoNation. Responsibilities include delivering high quality customer support, interacting with users to troubleshoot and resolve issues efficiently and within the defined SLAs. The System Support Technician will also support, build, and implement endpoint configurations for windows devices, payment systems, MacOS and end user applications across both virtual and physical desktop environments. Key Responsibilities: •	Responds timely to inbound calls or assigned tickets. •	Performs assessment of user technical support needs and handles/routes, accordingly, using documented knowledge articles/procedures and available tools. •	Documents in detail user issue as needed and steps performed to resolve in ticketing system. •	Remains knowledgeable and current on payment system changes including new products solutions and capabilities implemented. •	Creates new knowledge articles or updates existing articles with new information as needed to keep knowledge base current. •	Manages level 2 support ticket queue responding within defined SLA’s. •	Diagnoses, troubleshoots, and updates workstations or terminals remotely with drivers, firmware, or software to resolve issues. •	Assists users remotely in the installation of new or replacement Credit card or check terminals. •	Reassigns misrouted tickets to appropriate team for handling. •	Dispatches field technician when needed, works with tech to troubleshoot, and resolve issues in stores. •	Proactively monitors payment software version installed on enterprise PCs using available reports. •	Supports business related projects. •	Performs other job-related functions assigned by management. •	Completes assigned tasks, user requests, and process updates by following defined procedures. •	Provides preventative maintenance on assigned technologies, following established procedures. •	Continues to develop an understanding of the infrastructure and all applicable processes and procedures. •	Maintains compliance with relevant policies and procedures and escalates any concerns as appropriate. •	Participates in a weekly on call rotation. Technical Skills: •	Experience managing and supporting Windows desktop OS, MAC OS, managed endpoint administration at scale across an enterprise-sized environment. •	Strong understanding of the Windows Desktop OS architecture, packaging software, scripting, and automated deployment tools (PowerShell), MS Office Suite, Active Directory, GPO, Citrix and more. •	Experience with Windows Server, Windows Desktop OS, macOS configuration, and deployment in a large enterprise environment. •	Ensuring physical and virtual systems are compliant with required security standards. •	Passionate about delivering exceptional client experience and tier three support. •	Able to work independently in a fast-paced environment with the ability to change priorities on the fly. •	Adheres to department and IT protocols, procedures, and service level agreements. •	Strong working knowledge with scripting languages – PowerShell, VBScript, Python, shell scripting/batch files. •	Strong diagnostic and root cause analysis skills. Organizational Relationships: •	Interaction with store personnel and IT teams. Qualifications: •	High school diploma or equivalent •	1-3 years’ experience in technology field •	Windows 10 OS proficiency. •	Experience using remote access tools (TeamViewer) •	Ability to prioritize and understand urgency and impact. •	Ability to write knowledgebase articles. •	Self-Sufficient •	Able to work in a fast-paced environment. •	Windows 10 troubleshooting proficiency •	Works well with other team members. Preferred: •	IT Experience in the automotive industry is a plus. •	Helpdesk experience working with end users. •	Experience with Service-Now ticketing system. •	Experience with Point-of-Sale systems/applications. •	Experience with troubleshooting VeriFone or Ingenico payment hardware. •	Experience with different pay methods, contactless, synchrony, Apple pay etc. •	Knowledge of EMV and another P2P card encryption. •	Experience with Check Guarantee systems and hardware Interpersonal Skills: •	Strong Customer Service skills •	Exceptional listening skills •	Excellent oral and written communication skills •	Highly motivated individual. •	Ability to carry out the day-to-day functions of their job description independently. •	Ability to communicate clearly and succinctly. •	Ability to compose grammatically correct, concise, and accurate notes. •	Ability to work under pressure in a fast-paced environment. •	Technical writing skills •	System level troubleshooting skills • Creative problem-solving skills Physical Requirements: •	Ability to work later shift to accommodate west coast.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Associate Endpoint Technician

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific Info&nbsp;We are looking for Software Engineering Interns to join our 10-week Summer Internship Program, which will provide you with real, on-the-job work experience whilst allowing you to choose from several potential roles within our scrum teams; giving you the skills and experience to help you accelerate in your studies and future career! &nbsp;Ever wondered what it’s like to work on J.D. Power’s #1 ranked Mobile App and Website? &nbsp;Do you know what it takes to setup a near real-time transaction anomaly alerting system? &nbsp;As an American Express Software Engineer Intern, you will work on building global scale software with a host of tools and frameworks! Internship project areas range from machine learning, using big data, native mobile applications, backend services, full stack web applications, or UX/UI focused development. You’ll work across our software products, like Spring Cloud and Webflux for reactive Java services, or Node.js driving React web applications and various microservice architectures.  &nbsp;How will you make an impact in this role?<ul><li>Identify exciting opportunities for adopting new technologies to solve existing needs and predict future challenges. &nbsp;</li><li>Develop applications as part of a scrum team. &nbsp;</li><li>Learn technical skills, write code, conduct code reviews and write unit tests.  &nbsp;</li><li>Partner with Product Managers, Senior Engineers and Application Architects on your team to conceptualize, build new products and prioritize features. &nbsp;</li><li>Take part in social activities, community service events and projects with other Interns. &nbsp;</li></ul>Minimum Qualifications&nbsp;<ul><li>Currently enrolled in a Master’s degree program in Computer Science, Computer Engineering, or other technical field&nbsp;</li><li>Students must have a graduation date between December 2025 and June 2026&nbsp;</li></ul>Preferred Qualifications<ul><li>Experience in developing products or projects either in an academic, professional, or personal setting. &nbsp;</li><li>Some entry level software development experience, design, or creative experience. &nbsp;</li><li>Strong understanding of data structures and algorithms.  &nbsp;</li><li>Excellent written and verbal communication skills with the ability to articulate work to team members and partners.  &nbsp;</li><li>Familiarity in any of the following languages or applications, Java, JavaScript, C#, Python, Rust, Go, Kotlin, Node.js.&nbsp;</li></ul> Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.&nbsp;Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Campus Graduate - 2025 Technology Software Engineer Summer Internship Sunrise, FL

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?About the job Job Title: Endpoint Technician Position Summary: This is an Endpoint Support role. This means that he/she oversees enterprise End User Computing devices providing world class support to our associates. The Endpoint Technician will be providing our associates with Tier 3 support while also assisting in designing, building, and implementing endpoint configurations including Windows OS, iOS, MacOS and user applications across both virtual and physical desktop environments. In addition, the Endpoint Technician serves as an escalation point for the core end-user endpoint. The individual in this position is responsible for ensuring that all desktops OS and applications are current, reliable, tuned, and accessible in accordance with service level agreements. Responsibilities: • Perform implementation, administration, configuration, troubleshooting, and maintenance within Windows OS, Citrix VDI, iOS and MacOS environments. • Create software packages via various methods using Tanium for Desktop/Laptop environments. (Experience in SSCM or equivalent deployment tools) • Assist with Windows desktop OS, Citrix VDI, iOS and MacOS customization of features and enhancements. • Virtual Desktops (VDI) support. • MDM Support. (Workspace ONE is a plus) • Leveraging automation to solution for tedious administration tasks. • Meet endpoint support and service delivery objective. Evaluates support trends. Create documentation for the Help Desk / Field Service team. • Assist with the deployment of security patches for the operating system and desktop applications. • Provide tier three support across the enterprise for issues related to the Windows desktop OS / VDI / iOS / MacOS and applications. Ensure all client requests and operational problems are updated/resolved within a timely manner (Resolve tickets within the SLA) • Evaluate new products/services and provide effective solutions to meet business and client needs. • Ability to identify and evaluate desktop OS and application solutions that enhance the End-User experience. • On-call rotation for high level escalations. Technical Skills: • Experience managing and supporting Windows desktop OS, MacOS, managed endpoint administration at scale across an enterprise-sized environment. • Strong understanding of the Windows Desktop OS architecture, packaging, scripting, and automated deployment tools (Workspace ONE, Tanium, MDT, PowerShell, Etc..), MS Office Suite, Active Directory, Group Policy. • VDI support experience. • MDM support experience. • Strong understanding of the MacOS architecture. • Experienced managing desktop environments. • Passionate about delivering exceptional client experience and tier three support. • Able to work independently in a fast-paced environment with the ability to change priorities on the fly. • Adheres to department and IT protocols, procedures, and service level agreements. • Experience working with application deployment and packaging tools (Tanium, PDQ Deploy, Workspace ONE). • Knowledge with scripting languages – PowerShell, VBScript, batch files. • Strong diagnostic and root cause analysis skills.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

13 IT / Computer Engineering Jobs in Florida