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ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThis position generates interest and drives new leasing traffic to the leasing office, serves as a property representative at student hangouts and events and provides additional support to the community at large leasing events.JOB DESCRIPTION<ul><li>Generates excitement and interest about the assigned community during all external marketing outreach.</li><li>Talks to leasing prospects about community and housing needs.</li><li>Distributes literature and promotional items on campus and at popular student hangouts.</li><li>Attends housing fairs, sporting events, orientations, high traffic on-campus locations and other large campus events to market the respective community.</li></ul>COMPENSATION &amp; BENEFITSCompensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a&nbsp;team member will bring to the organization.Benefits Offered for Part-time Team Members:<ul><li>401(k) with Company Match (eligibility required)</li><li>Employee Assistance Program</li><li>Paid sick time</li></ul>For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Marketing Outreach Assistant (New Development) - Accolade Minneapolis (Student Living)

21-Aug-2024<h4>Science and Technology Communications Officer and News Manager</h4>Harvard John A. Paulson School of Engineering and Applied Sciences 66686BRJob SummaryReporting to the Assistant Dean for Communications, the Science and Technology Communications Officer and News Manager serves as a primary science communicator and public information officer for the Harvard John A. Paulson School of Engineering and Applied Sciences (SEAS). The Communications Officer provides strategic communications and support to the School by telling the stories of our research, faculty and students through compelling news releases, feature stories and social media content.Position DescriptionAs a member of the SEAS communications team, the Communications Officer will collaborate with peers internally and across the University to advance the strategic communications objectives of SEAS.&nbsp;Primary responsibilities of this position are content creation and media relations. Specifically, the individual will:<ul><li>Produce, often under deadline, high-quality news releases, articles and other materials that achieve positive coverage in national, international, local, and campus media.</li><li>As needed, produce compelling visual content to support research-related press releases, including short-form video for YouTube and social media channels.&nbsp;</li><li>Produce monthly research newsletter.</li><li>Translate science and engineering research into clearly written, technically accurate content for multiple audiences.</li><li>Develop and maintain strong relationships with SEAS faculty, administration, students, and staff.</li><li>Work with reporters and editors at a range of external news outlets, as well as with internal campus media.</li><li>Provide research-related content for the SEAS public website and social media platforms.</li><li>Perform other duties as assigned.</li></ul>Basic Qualifications<ul><li>Bachelor’s degree plus five years of related experience, or a Master’s degree in a related field plus three years of related experience.&nbsp;</li></ul>Additional Qualifications and SkillsOther requirements include:<ul><li>Exceptional writing and editing skills.</li><li>Experience generating social media content.</li><li>A proven record of working collaboratively with a wide range of constituents.</li><li>The ability to set priorities and manage competing demands, sometimes under pressure.</li><li>Familiarity with — and a passion for — science and technology.</li><li>Video and photo editing skills.</li><li>Experience as a print or digital journalist.preferred</li><li>An understanding of academic scholarship (e.g. journal publication, embargoes, confidentiality) and government-sponsored research.</li></ul>Working ConditionsThis position may require working nights or weekends.Additional Information<ul><li>The Harvard John A. Paulson School of Engineering and Applied Sciences does not provide visa sponsorship for administrative and staff positions.</li><li>Applicants must submit a cover letter and a resume to be considered for this position.&nbsp;</li><li>The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.</li></ul>Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsAbout SEAS The Harvard John A. Paulson School of Engineering and Applied Sciences serves as the connector and integrator of Harvard’s teaching and research efforts in engineering, applied sciences, and technology. Our core tenets are educating broad-minded students; interdisciplinary research; integration across disciplines; and balancing theory, experimentation, and practice to create an unmatched environment for learning and exploration. Through collaboration with researchers from all parts of Harvard, other universities, and industry, we bring discovery and innovation directly to bear on improving human life and society. For more information about us, please visit&nbsp;<a href="http://www.seas.harvard.edu" target="_blank">www.seas.harvard.edu</a>.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionCommunications Department Office LocationUSA - MA - Allston Job CodeCM0657 Public/Media Rltn Ofr III Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade057DepartmentSEAS CommunicationsUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. SEAS Commitment to Diversity SEAS is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment. Some of our core values include respect for all, serving the greater good, and welcoming individuals from diverse backgrounds, experiences, and perspectives.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-CB1

Harvard University FAS Human Resources

Science and Technology Communications Officer and News Manager

The Co-op &amp; Billing Coordinator works closely with the Co-op &amp; Billing Manager to facilitate all co-op billing to our publishing partners.&nbsp;Billing includes but is not limited to all publisher placement and pass-through, funding for promotions, seasonal markdowns, wholesaler funds, and expenses associated with Shopper’s Marketing. Works closely with the Shopper’s Marketing Specialists and Sales teams to facilitate.&nbsp;What You Will Be Doing:<ul><li>Supports efforts of the Shoppers Marketing department to manage overarching co-op and promotional spending for retail accounts, optimizing available co-op funds to maximize sales, improve business results, and support merchandising initiatives.</li><li>Maintains electronic library of advertising/merchandising vehicles, deadlines, and fees by retailer.</li><li>Coordinates the execution of promotions at key retailers, including planning, design, and funding.</li><li>Negotiates publisher funding to support in-store promotions.</li><li>Assists with publisher co-op reporting, including maintaining checkbooks by publisher and retailer.</li><li>Creates sales presentations as needed.</li><li>Collates promotional submissions from publishers on a quarterly basis, or as needed.</li><li>Maintains tracking logs as needed</li><li>Assists with advertisements in monthly promotions. &nbsp;Coordinates copywriters, editors, photographers, and the creative department to ensure ads are produced in a timely fashion.</li><li>Works with publishing representatives, warehouse club buyers, and ReaderLink personnel to negotiate funding for endcaps, placement, and other vehicles for our customers.</li><li>Works with internal and external partners to develop and execute promotional programs, including but not limited to special pricing, in-store signage, advertisements, online promotions, and in-store display vehicles.</li><li>Time Management – the individual has the ability to manage multiple simultaneous projects and customers using a range of skills, tools, and techniques to effectively manage tasks, projects, goals, deadlines, and schedules.</li><li>Interpersonal Skills – the individual can effectively work with a wide variety of personalities and perspectives, remains open to others’ ideas and exhibits a willingness to try new things.</li><li>Written and Oral Communication – the individual speaks clearly and persuasively, successfully negotiates on behalf of his/her customers (internal and external), and can represent ReaderLink and customers in a professional manner in public and private interactions. The individual also edits written work for spelling and grammar, presents numerical data effectively, and is able to read and interpret written information.</li><li>Organization – the individual can effectively develop and maintain processes for record-keeping and reporting for their customers, projects, goals, and deadlines. &nbsp;Must be able to maintain high levels of accuracy and detail.</li><li>Analysis – the individual can combine and apply information from disparate sources and can interpret and draw conclusions from both quantitative and qualitative data.</li><li>Other duties may be assigned, directed, or requested.</li></ul>What You Will Need:<ul><li>Bachelor’s degree in Finance or Accounting is preferred. </li><li>Bachelor’s Degree or equivalent experience is preferred.</li><li>One (1) year of marketing and/or sales experience is preferred.</li><li>Strong to advanced experience in Microsoft Excel, Word, PowerPoint, and Outlook is required.</li><li>Strong organizational and analytical skills are required. </li><li>Ability to react promptly to customer’s needs is required. </li><li>Demonstrates strong problem-solving and customer service skills are required. </li><li>Ability to handle multiple demands; prioritizes and allocates time efficiently. </li><li>Must have excellent communication skills, both written and verbal.</li><li>Ability to speak with all levels of the organization and outside partners. </li><li>Analytical and mathematical proficiency is required.</li><li>The work performed is in an office environment.</li><li>The noise level in the work environment is usually moderate at low decibels.</li><li>Must be able to work independently on tactics and in high-functioning groups on strategic direction.</li></ul>Salary: $24.04/hour - $25.00/hourReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.ReaderLink is committed to recruiting, hiring and promoting people with disabilities and veterans.If you need an accommodation to assist with completing the electronic application, please email your request to <a href="mailto:info@readerlink.com" target="_blank">info@readerlink.com</a>, or call: (708) 356-3737.

ReaderLink

Marketing Coordinator

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.American Express is looking for an entrepreneurial and creative Quality Engineer to join our energetic team of high performers in this fast-paced Fortune 100 company that delivers world-class card member experiences. Purpose of the Role: Ensure best in class quality assurance of security solutions and platforms for American Express customers from functional, security and stability perspective. To coordinate, execute, document, and report all testing and post install validation activities in support of the Marketing Technology quality assurance process. Drive operational experience through delivery of automated test and validation processes.Key Responsibilities:<ul><li>Provides domain expertise to engineers on Automation, Testing and Quality Assurance (QA) methodologies and processes, crafts and executes test scripts, assists in preparation of test strategies, sets up and maintains test data &amp; environments as well as logs results.&nbsp;</li><li>Functions as a platform SME who drives quality and automation strategy at application level, identifies new opportunities and drives Software Engineers to deliver the highest quality code.&nbsp;</li><li>Executes against the test and automation strategy defined at the portfolio level.&nbsp;</li><li>Works with engineers to drive improvements in code quality via manual and automated testing.</li><li>Delivers on capabilities for the portfolio automation strategy.</li><li>Develop the test cases thriving for 100% test automation.</li><li>Involved in the review of the user story backlog and requirements specifications for completeness and weaknesses in function, performance, reliability, scalability, testability, usability, and security and compliance testing, and provides recommendations Plans and defines testing approach, providing advice on prioritization of testing activity in support of identified risks in project schedules or test scenarios.</li><li>Develops test plans, testing resource requirements, and overall scheduling of testing tasks.</li><li>Drives the development automation and testing is a CI/CD environment.</li><li>Develops manual and automated test cases and configurations needed to meet testing of business requirements.</li><li>Executes test cases/scripts to ensure delivery of quality software applications, including Systems Integration, Regression, and Performance Testing.</li><li>Generates test data to support the requirements and test case for various test phases.</li><li>Builds and maintains CI/CD Automation process and execution.</li><li>Responsible for handling the definition, implementation, and integration of quality principles into the design and development of software and IT processes for the team.</li><li>Monitors and tracks resolution of defects, coordinating with scrum teams in order to prevent, report, and resolve them.</li><li>Designs, monitors, and analyzes quality assurance metrics such as defect, defect counts, test results, and test status.</li><li>Recognizes opportunities to adopt creative testing technologies and techniques.</li><li>Looks beyond the obvious for continuous improvement opportunities.</li><li>Automation testing tools/technologies - Rally, Selenium, TestNG, Maven, JMeter, Jenkins, and Sauce Labs.</li><li>Drives the development of automation and testing in a CI/CD environment</li><li>Drives and innovates CI/CD Automation process and execution</li><li>Contribute to capabilities for the team automation strategy</li><li>Involved in the Quality Engineering community internal and external to American</li><li>Express to share best practices, tools and resources</li><li>Strives to adhere to and uphold the code quality standards and best practices</li><li>set within engineering teams.</li><li>Coach, provide guidance and assist to upskill junior team members</li></ul>Skills &amp; Qualifications:<ul><li>5+ years of experience in Technology, with an emphasis on QA, and confirmed ability in writing test cases, running functional, automated, or performance tests, and managing defects.</li><li>Experience in TDD, unit testing, functional testing, system integration testing, regression testing, UI testing, web service testing, and browser compatibility testing.</li><li>Experience in writing BDD methodology test cases, and creating feature level automated test cases</li><li>Test Automation experience of functional, security and solution/system level tests</li><li>Experience in Automation Testing Tools and Technologies, RESTful APIs and&nbsp;Web Applications&nbsp;using Java, Cucumber, Selenium, Rally, Maven, JUnit, Eclipse IDE, JMeter, Jenkins, Shell/ Python, and&nbsp;Sauce Labs.</li><li>Experience with Agile, Agile at scale (SAFe), other rapid application development methods, and Waterfall SDLC.</li><li>Ability to deliver in a Continuous Deployment (CD) and Continuous Integration (CI) environment.</li><li>Experience with coding skills across a variety of platforms is a plus.</li><li>Learns and applies new technologies and techniques. Keeps up to date on current research and technology in the industry.</li><li>Recognizes the importance of collaboration to achieve objectives. Influences team members with creative changes and continuous improvement.</li><li>Demonstrates analytical thinking, problem solving and adaptive communication.</li><li>Ability to learn and deep dive into new technology and business domains, question status quo and think outside of the box.</li><li>Bachelor’s degree in computer science, Information Systems, Business Administration, with&nbsp;relevant work experience.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Quality Engineer I - Customer Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Global Advertising and Brand Management Tech team supports the digital products bringing membership entertainment and experiences to life, by providing a platform for activating events, checking in cardmembers and guests, enabling events offers and benefits redemptions and continuous engagement through our AmEx experiences hub and apps.Key Responsibilities•Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments •Function as a leader on an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation) •Lead code reviews and automated testing •Debug software components and identify code defects for remediation •Leads the deployment, support, and monitoring of software across test, integration, and production environments. •Takes accountability for the success of the team achieving their goals •Drives the team’s strategy and prioritizes initiatives •Influence team members by challenging status quo, demonstrating risk taking, and implementing innovative ideas •Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results. •Mentor and guide team members to success within the team.Demonstrate software development skills in a professional environment and/or comparable experience such as:•Agile development, application design, software development, and testing •Expertise with HTML, CSS, AJAX, JavaScript Frameworks React and NodeJS •Thorough understanding of JSON, web services technologies, and data structure fundamentals, with experience in designing highly scalable&nbsp;solutions.&nbsp; •Experience with Java/J2EE, Spring Boot, SQL, DB2 UDB •Hands-on expertise with application design, software development and automated testing •Strong expertise in API Development and&nbsp; architectural / security standards.&nbsp; •Experience with continuous integration/deployment (GithubActions, Jenkins, Maven, Gradle, XLR). •Experience with Java applications design and development in an Enterprise setting using Java, J2EE, Vertx, Spring Boot, Relation DBMS •Expertise in objected oriented analysis &amp; domain driven development and design across a variety of platformsQualifications:• Bachelor’s Degree in computer science, computer science engineering, or related experience required or advanced degree preferred •&nbsp; 2- 5&nbsp; years of active engineering • 1+ years of technical leadership experience in a complex technical environment and/or comparable experience • Successful design, creation and deployment of one or more enterprise-grade technology assets, including integration of cross-platform solutions in an Agile product environment • Experience with agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories • Ability to set priorities and multi-task in a fast-paced environment. • Hands on experience with automation testing and documentation (i.e. automated, functional, and performance) • Ability to learn and adapt in a rapidly changing environment. • Adaptable to changes in product requirements, organizational structures and business conditions • Engaged with the open source community, demonstrated public speaking, etc.Ability to effectively communicate to internal and external business partners on architecture and solution design Preferred - Knowledge/Skills:•Collaborates with leadership across multiple teams to define solution requirements and technical implementation Engineering &amp; Architecture •Demonstrate technical expertise to help team members overcome technical problems •Solves technical problems outside of day-to-day responsibilities •Contributes to the success of many teams achieving their goalsSalary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Engineer - Java - Global Advertising & Brand Management

20-Aug-2024<h4>Assistant Director, Special Projects, Direct Response Marketing</h4>Alumni Affairs and Development 66568BRJob SummaryAlumni Affairs and Development (AA&amp;D)&nbsp; Alumni Affairs and Development is a dedicated team supporting Harvard’s advancement activity through front-line fundraising, alumni and volunteer engagement, technology, prospect management and research, business process, events, communications, and many other areas. Our goal is to create an environment of respect that leverages the many talents, perspectives, and experiences of our employees; to deliver the strongest possible results by incorporating diverse perspectives into our daily work; and to make AA&amp;D a great place to work for everyone. We strive to live our values of respect, inclusion, trust, collaboration, continuous improvement and innovation; and open communication and effective information sharing in our daily interactions and our work. AA&amp;D is comprised of the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&amp;D Resources, the Harvard Alumni Association (HAA), and the Office of the Vice President (OVP). &nbsp;Position DescriptionThe Assistant Director serves as the project manager responsible for working with key partners primarily Athletics and the Harvard College Fund. They will guide and implement fundraising appeal projects with a data-driven, audience-first approach and pilot new strategies to advance DRM’s program. &nbsp;<ul><li>Establish a framework that prioritizes special projects, coordinates with DRM strategy, aligns with goals, and fosters trust among partners</li><li>Assist in developing strategies, tactics, and plans in response to partner program needs</li><li>Develop project timelines balancing other audience outreach, partner goals and capacity, and DRM production schedules</li><li>Serve as project manager for all partner/pilot projects, guiding from kickoff through asset coordination, content gathering, reviews, feedback, and approvals, and ensuring projects are completed successfully on time and on budget</li><li>Coordinate with partners on appeal elements like list pulls and visual assets, requesting support as needed from DRM Development Assistant and Resource teams</li><li>Work with DRM project managers to consider capacity of email and print appeal production partners and ensure adherence to established procedures</li><li>Prepare content for production, such as vendor and delivery instructions, and communicate directly with print and email partners</li><li>Track results and timeline needs to assess performance, trends, and timing and make recommendations that optimize results</li><li>Develop and maintain appeal project templates that create efficiencies, follow brand guidelines, and align with DRM best practices. Proactively update to adjust to performance and innovation.</li><li>Build deep understanding of donor and prospect giving motivations through analysis and partner engagement.</li></ul>Basic Qualifications<ul><li>BA/BS required. Minimum 3+ relevant or transferable experience</li><li>Excellent interpersonal, visual, and written communications skills, comfortable speaking in group settings</li><li>Strong organization and time management skills</li><li>Strong analytical and problem-solving skills, the ability to work with, interpret, and report data</li><li>Strong attention to detail</li></ul>Additional Qualifications and Skills<ul><li>Ability to establish good working relationships with peers and manage expectations</li><li>Collaborative, professional, results-oriented team player with a willingness to learn/proactively acquire new skills as technologies and best practices evolve</li><li>Ability to work independently and prioritize in a complex organizational environment</li><li>Shows creativity and intellectual curiosity, as well as initiative and flexibility</li><li>Must have excellent computer skills. Knowledge of Microsoft Office Suite is required. </li><li>Experience with databases and platforms desired (such as Advance, ThankView, Adobe Suite, Salesforce Marketing Cloud and social media platforms). &nbsp;A willingness to learn these programs is required.</li><li>Knowledge of direct response marketing practices highly desired</li></ul>Additional InformationThis position requires a 3 month orientation and review period. Please include a cover letter with your application. To learn more about the AA&amp;D team, please visit our Careers site at&nbsp;<a href="https://alumni.harvard.edu/careers" target="_blank">https://alumni.harvard.edu/careers</a> To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion &amp; Belonging at&nbsp;<a href="https://dib.harvard.edu/" target="_blank">https://dib.harvard.edu/</a>. Accommodations:&nbsp;Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know. COVID 19 Vaccination Information:&nbsp;The health of our workforce is a priority for Harvard University.&nbsp; With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.Work Format DetailsThis position is eligible for 100% remote work. Employees may work from any of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionAlumni Affairs and Development, CommunicationsDepartment Office LocationUSA - MA - Cambridge Job Code405004 Comm Professional (N) Work FormatRemote Sub-Unit------------ Salary Grade056DepartmentAlumni Affairs and DevelopmentUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-JP1

Assistant Director, Special Projects, Direct Response Marketing

&nbsp;From art direction and copywriting to integrated omnichannel brand marketing and strategic planning, the SCAD advertising program covers the full breadth of the discipline.With leading-edge technology and environments, as well as inspiring professors with outstanding professional and academic credentials, SCAD offers unparalleled opportunities for students seeking career preparation in creative technology in advertising and branding. As a professor, you will encourage innovation and process development while also teaching the practical concepts of design.With the convergence of brands extending beyond the physical world, students must have the ability to strategically imagine the future of brands in ways that can benefit the various needs of businesses and customers alike. The successful candidate has experience simulating these experiences and can use an advanced knowledge of advertising, branding, and interactive design to guide students as they hone their own abilities. Experience with professional-level visual art and design production is essential, as is knowledge of emerging platforms and technologies in advertising, branding, and interactive design.SCAD Savannah is woven throughout one of TIME magazine’s "World’s Greatest Places 2021.” The city of Savannah’s inviting climate and a culturally rich downtown provide a living laboratory for the study of art and design, as well as a dynamically layered learning environment in which students, faculty, and staff flourish.Minimum Qualifications:<ul><li>Terminal degree in advertising, branding, computer art, or a related discipline</li><li>Experience developing interactive media for professional clients</li><li>Academic and professional credentials to teach advertising and branding courses</li><li>Proficient in Adobe Creative Suite software, Cinema 4D, Unreal, and/or Unity</li></ul>Preferred Qualifications: University-level teaching experienceWork Hours:&nbsp;As noted in the employment agreementADA Tag:&nbsp;To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Savannah College of Art and Design

Professor, Advertising

About Pacira&nbsp;Pacira BioSciences, Inc. is a leading provider of non-opioid pain management and regenerative health solutions dedicated to improving outcomes for health care practitioners and their patients. Our in-depth knowledge of non-opioid pain management, coupled with our passion for advancing patient care, drives our commitment to providing solutions that address unmet medical needs and improve clinical results.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Why work with us?&nbsp;Rarely do you have an opportunity to do work that really matters. What drives us is our mission. What makes us successful are our people.&nbsp; At Pacira, you are part of an inclusive culture that fosters collaboration, growth, and innovative thinking - a place where you can make an impact and help change the standard of care in non-opioid pain management. Be part of our movement, let’s pursue excellence together.&nbsp;&nbsp;Summary:The Senior Director, Digital &amp; Multichannel Marketing will be responsible for setting the vision and leading the organizations digital infrastructure, non-personal marketing strategy, and advanced analytics capabilities. The position serves as the commercial point of contact for multichannel marketing initiatives across Pacira and works in close collaboration with commercial and medical affairs leadership to provide expertise in leading a data driven digital approach. Besides relevant functional expertise, strong leadership, the ability to both articulate a vision and dive into operational details when needed to see through execution, transformative change management, enterprise mindset, and experience working closely with senior leadership are required.&nbsp;Essential Duties and Responsibilities:<ul><li>Oversee the development of the Commercial (and Medical Affairs) digital vision, strategy, roadmap, and capabilities, including global omnichannel capabilities</li><li>Responsible for the development and socialization of the digital vision and strategy for the commercial and medical affairs organizations</li><li>Provide a vision, frameworks and standards that allow local marketers to drive consistently positive customer experiences across customer types, brands, and channels</li><li>Lead team embedded in the brands who help set and execute the overall digital strategy</li><li>Co-create and drive customer experience strategy across the organization ensuring buy-in and alignment with broader corporate and brand strategies</li><li>Build holistic relationships internally to drive a customer-centric culture as well as externally with partnering organizations (Advertising agencies, other 3rd party vendors) to ensure alignment with needs with customer needs</li><li>Oversee adherence to and execution of the customer experience strategy; strive to ensure that every customer receives a positive experience across multiple touch points (Personal, online, mobile, call centers, etc.)</li><li>Assess the current state of advanced analytics and digital capabilities define the future state and develop a roadmap to reach the desired state, in close collaboration with the relevant Global teams</li><li>Continuously innovate customer engagement techniques to bring new ways of thinking to the brand and field teams</li><li>Oversee robust marketing mix analytics to inform business investments and targeting to enhance field execution, including predictive models and next best action</li><li>Socialize dashboards for all levels of the organization to demonstrate the effectiveness and ROI of digital initiatives, including agency performance.</li><li>Lead a team responsible for the global digital roadmap and development of digital capabilities, including development of the digital omnichannel marketing program</li><li>Partner with Commercial Operations to oversee identification and implementation of innovation technology-solution needs and oversee marketing technology stack from a business-needs perspective</li><li>Aid and assist to the execution of digital campaigns through established capabilities</li><li>Lead, motivate, and inspire a team of professionals, fostering and actively supporting individual development, and recruiting new talents</li></ul><ul><li>The role’s scope will span across patient, caregiver, and healthcare provider digital communication/engagement. </li></ul>Supervisory Responsibilities: &nbsp;Yes&nbsp;Computer Skills: &nbsp;<ul><li>Proficient in Microsoft Office suite. Willingness to explore and leverage new technologies and digital tools</li><li>Experience using SharePoint and Microsoft one drive, concur for travel and expense reporting, and with meeting planning systems such as Cvent and contract management systems</li></ul>Education and Experience:<ul><li>Bachelor’s degree required; master’s degree preferred</li><li>14+ years related experience in the Pharma industry, with proven multichannel marketing experiences</li><li>10+ years of people or project management experience</li><li>Experience in managing cross-functional teams and implementing programs and process improvements</li><li>Deep knowledge and understanding of multichannel marketing principles</li><li>Ability to think strategically and integrate multichannel engagement into business objectives and brand plans</li><li>Experience leveraging data and insights to inform strategies and optimize plans</li><li>Strong collaboration and influencing skills across all levels of an organization</li><li>Excellent verbal and written communication skills</li><li>Ability to travel up to 20% of time</li><li>Biotech/pharmaceutical project/process management, experience is a plus</li></ul>Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Knowledge, Skills, and Abilities:<ul><li>Agile individual, capable of learning quickly and broadly &nbsp;</li><li>Experience in building out new capabilities and businesses&nbsp;</li><li>Strong interpersonal skills, able to communicate at all levels, engaging and enrolling people&nbsp;</li><li>Positive and solution oriented to create new paths &nbsp;</li><li>Strong analytical skills, detail-oriented and business acumen with focus on best practices and innovation and ensures digital initiatives generate material business and customer impact&nbsp;</li><li>Entrepreneurial mind-set and team player&nbsp;</li><li>Proven content management, social media, paid media, and SEO track record&nbsp;</li></ul><ul><li>Excellent Microsoft Office skills including Word, Excel, and PowerPoint</li><li>Excellent oral and written English communication skills</li><li>Ability to travel up to 30% &nbsp;</li></ul>Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, talk, and move between spaces. Close vision and the need to focus on computer screen, use of hands, fingers, and wrist to type on keyboard and manipulate mouse. Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.&nbsp;The work setting is consistent of a typical pharmaceutical office environment with offices and cubicles.Benefits:<ul><li>Medical, Prescription, Dental, Vision Coverage</li><li>Flexible Spending Account &amp; Health Savings Account with Company match</li><li>Employee Assistance Program</li><li>Mental Health Resources</li><li>Disability Coverage</li><li>Life insurance</li><li>Critical Illness and Accident Insurance</li><li>Legal and Identity Theft Protection</li><li>Pet Insurance</li><li>Fertility and Maternity Assistance</li><li>401(k) with company match</li><li>Flexible Time Off (FTO) and 11 paid holidays</li><li>Paid Parental Leave</li></ul>

Pacira Biosciences Inc.

Sr. Director, Digital & Multichannel Marketing

15-Aug-2024<h4>Associate Director of Marketing, Harvard Summer School and Professional &amp; Executive Development</h4>Faculty of Arts and Sciences 66632BRJob SummaryThis position directs marketing for Harvard Summer School, which serves about 9,000 part-time adult students, traditional college students, and high school students each summer, and assists with guiding marketing for Professional &amp; Executive Development.Position DescriptionUnder the direction of the Director of Marketing, Harvard Summer School, Professional Development Programs and Harvard Institute for Learning in Retirement, this position is responsible for coordinating the marketing for Harvard Summer School, as well as Harvard DCE Professional Development Programs, which creates and delivers courses for professional audiences focused on career advancement. The role also has some responsibility for supporting the marketing of the Harvard Institute for Learning in Retirement, a year-round program serving approximately 500 retired professionals. All entities are part of the Division of Continuing Education (DCE). This position also works closely with the Marketing Services team, the Marketing Director for Harvard Extension School and several external strategic partners. This is a hands-on role for someone with strong strategic skills who is also capable of developing and executing detailed marketing campaigns. Specific responsibilities:<ul><li>Supports the development of and manages the marketing strategy for Harvard Summer School, Professional Development Programs, and Harvard Institute for Learning in Retirement. Conducts market research efforts to gather insights on demand and competitive opportunities.</li><li>Collaborates on developing a global B2C lead generation strategy and marketing plan that attracts qualified leads from across the globe and converts them to enrolled students.</li><li>Develops and delivers periodic quantitative and qualitative reports on optimization of the marketing funnel, campaign results, and return on investment for marketing campaigns.</li><li>Works with the marketing services team to create and execute integrated marketing campaigns and effective go-to-market strategies to acquire and retain qualified students for existing and new offerings. Guides the production of valuable content within the marketing services team for the public websites and social channels</li><li>Works with the marketing services group and strategic partners to allocate an advertising budget of approximately $3M through the most effective channels as supported by data. Measures and reports back on results and focuses on continuous optimization.</li><li>Surveys and interacts with prospects and new students to share customer insights.</li><li>Collaborates with the Director of Marketing P&amp;ED, HSS, HILR to assess viability of new program ideas.</li><li>Works with academic program directors to clarify the value proposition and points of differentiation for programs and supports the development of effective content to convey those.</li><li>Educates both internal and external stakeholders and student service teams on new and existing offerings and their benefits.</li><li>With alumni affairs, develops and implements an approach to engage the community of past students with the goal of encouraging repeat business.</li><li>Develops and manages a webinar/event strategy for attracting and converting qualified prospective students, including logistics, communications, data capture, and social promotion.</li></ul>Basic Qualifications<ul><li>Bachelor’s Degree</li><li>At least 7 years’ experience in Marketing, Program Development</li></ul>Additional Qualifications and Skills<ul><li>The Division seeks a metrics-driven professional who has strong project and stakeholder management skills, and the ability to set and maintain priorities in a very busy department.</li><li>Must be a self-starter and believe in the mission and academic philosophy of the Division.</li><li>Experience developing integrated campaigns for digital and direct marketing, market research, SEO/SEM, social media, content marketing, web presence, mobile, channel selection and optimization, and PR are important.</li><li>A good listener with high energy, drive and both intellectual and emotional intelligence.</li><li>Strong character; integrity, bias to action, tolerance for process.</li></ul>Working ConditionsThe health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.Additional Information<ul><li>We will not provide visa sponsorship for this position.</li><li>In order to be considered for this role, a resume and cover letter must be submitted with application.</li><li>All formal offers will be made by FAS Human Resources.</li></ul>Work Format DetailsThis position will be based in Cambridge, MA. Hybrid workplace models in place at DCE with a minimum of 2 days per week on campus. DCE or department may adjust these as necessary or appropriate.Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsThe Division of Continuing Education (DCE) comprises four academic units serving about 30,000 domestic and international students annually, which allow Harvard to meet the learning needs of intellectually curious and highly motivated students from high school through retirement. Established in 1910, the Harvard Extension School (HES) offers access to Harvard faculty for a diverse community of adult learners, enrolling about 15,000 students. HES offers over 1,000 open enrollment courses — 85 percent of which are accessible online — and provides flexibility through noncredit, undergraduate, and graduate courses, including degrees, certificates, and a premedical program. The Harvard Summer School, founded in 1871, offers around 450 credit and noncredit courses both on the Harvard Campus and online, catering to 10,000 high school, college, and adult learners. Additionally, it offers more than 15 international study abroad programs, hosting up to 300 students each summer. Harvard DCE Professional &amp; Executive Development delivers over 140 noncredit programs annually, reaching more than 3,600 participants through online platforms and its executive development center in Cambridge. The Harvard Institute for Learning in Retirement offers about 140 peer-taught courses to approximately 550 active members.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionCommunications Department Office LocationUSA - MA - Cambridge Job CodeCM0658 Marketing/Sales Mgmt II Work FormatHybrid (partially on-site, partially remote) Sub-UnitDivision of Continuing Education Salary Grade058DepartmentDivision of Continuing EducationUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityScheduleMonday-Friday, 9-5pmCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-ZJ1

Associate Director of Marketing, Harvard Summer School and Professional & Executive Development

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?AutoNation, the nation’s largest and most admired Dealership group, is in an exciting phase of innovation and growth. We are looking for a Customer Relations Specialist II (CRS) to join our exciting and expanding team! AutoNation’s Customer Relations Operation (CRO) is located in the Fort Lauderdale, FL corporate office. We are enthusiastic about serving customers, continuous improvement, and providing excellent service. This mission is central to how each member approaches their work. The team culture is collaborative, inclusive, and energetic. We enjoy contributing to the company’s continued success. As a Customer Relations Specialist II (CRS), you will manage and resolve inquiries from both external and internal customers, as well as marketing partners, across all AutoNation stores and businesses. This role involves addressing a wide range of cases, including complaints, product issues, and general information requests. The CRS position requires advanced skills in managing complex issues and de-escalating situations while maintaining a calm and professional demeanor. CRS agents are key representatives of the company, handling all business-related inquiries and being well-versed in company policies and procedures to provide effective customer assistance. They also collaborate closely with General Managers, Market Presidents, and the Executive Legal Department. In this role, the CRS acts as a customer advocate, conducting thorough research and applying solid business judgment to provide effective solutions. Specialists use various resources and tools to efficiently resolve cases and ensure exceptional customer experiences. The CRS must be a skilled and professional communicator with experience engaging through Phone, Direct Mail, Email, Google Reputation, and Social Media channels. This role offers high visibility and regular interaction with store operations, executives, and corporate support functions. Success in this position involves meeting production goals, maintaining accurate documentation, and consistently executing standard processes, all of which are key areas of performance evaluation.Job Responsibilities:· Proactively deliver exceptional service in response to inbound customer inquiries related to vehicle purchases, service or repair issues, program offers, campaigns, sponsorships, and vendor-related matters.· Act as a liaison between customers, store operations, and corporate support functions to research and resolve inquiries or complaints.· Follow all standard call management procedures, complete necessary call documentation, and maintain accurate database records for assigned cases.· Manage up to 20 new mildly complex email inquiries and/or complaints daily, ensuring a high standard of service.· Address mildly complex executive cases daily, working directly with the Legal Department, General Managers, and Market Presidents to resolve issues effectively.· Forward all lawsuits and pursuit demand letters to the Legal Department promptly.· Address all non-legal demand letters promptly.· Investigate and address all Better Business Bureau complaints and inquiries.· Guide General Managers on mildly complex issues to prevent escalation to the corporate office, including legal releases.· Collaborate with the Shared Service Center to process escalated warranty cancellations.· Handle customers opt-out requests via phone and email.· Monitor and manage shared email inboxes.· Prepare and present weekly reports on case types using Excel.· Perform other duties as assigned.Qualifications (Mandatory)· Undergraduate degree in business or a related field of study· 3-5 years of Customer Relations experience (Automotive exposure preferred)· 3-5 years of experience handling complex and escalated customer complaints· Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) applications· Proficient user of all major social media platforms (Facebook, Twitter, LinkedIn, etc.)· Exceptional verbal, business writing, and social media communications capabilities· Demonstrated problem-solving, time management, organizational and documentation skills.· Understanding of the automotive industry.Skills:· Ability to think critically when faced with a problem or task.· Ability to demonstrate genuine courtesy, diplomacy, and empathy.· Ability to work proactively and develop and maintain productive working relationships.· Ability to maintain confidentiality and demonstrate good judgment and critical thinking.· Ability to manage multiple tasks simultaneously in a fast-paced and dynamic environment.· Ability to provide a written final communication to deny claims on behalf of the corporate office.· Ability to conduct a thorough investigation with the appropriate parties involved.· Ability to share confidential information appropriately based on claims received from associates.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

128 Marketing / Communications / PR Jobs in United States