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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The US Customer Growth Marketing Team, within US Commercials Services, strives to deliver marketing on behalf of the enterprise that makes American Express essential to our Card Members; specifically, responsible for driving revenue growth from existing customers through spend and lend treatments, while ensuring we retain our best customers. &nbsp;Senior Analyst-Dialogic Lend Treatment Marketing will help drive performance within our Customer Value Generation channel through defining marketing strategy, offer execution/maintenance, and channel performance monitoring. This role provides significant channel management responsibilities and is a unique opportunity to drive strong business results and future business strategy through thought leadership.&nbsp;The Senior Analyst will be responsible for leading cross functional meetings with partners across the enterprise. An ideal candidate will be interested in a balance of customer marketing, relationship management, user experiences, capabilities, and is able to learn and adapt quickly.&nbsp;Key Responsibilities:&nbsp;<ul><li>Flawless execution of marketing campaigns in Value Generation Phone channels&nbsp;</li><li>Management and ownership of all aspects of campaign set-up and execution of marketing offers in close partnership with execution teams&nbsp;</li><li>Define the offer strategy in partnership with product and marketing partners &nbsp;</li><li>Analyze the performance of marketing treatments, and make insightful recommendations to fuel innovation and growth&nbsp;</li><li>Collaborate and maintain strong relationships with key partners &nbsp;</li><li>Create simple yet effective dialogic marketing copy and user experiences for our CMs and Customer Care Professionals&nbsp;</li><li>Define the strategy of card treatment opportunities (for our Lending offers, Line Increase &amp; Customer level pricing promotions) in the channel&nbsp;</li><li>Bring new and innovative treatments and capabilities to market&nbsp;</li><li>Break down complex problems into simple parts, develop creative solutions, and make recommendations to key stakeholders&nbsp;</li></ul>Minimum Qualifications:&nbsp;<ul><li> 2+ years of relevant experience&nbsp;</li><li>Extreme attention to detail and accuracy with a strong sense of responsibility to themselves, colleagues, and their role&nbsp;</li><li>Ability to look at situations/roadblocks from different angles and articulate a clear perspective on solutions&nbsp;</li><li>Superior verbal and written communication skills with the ability to tailor communication style appropriately depending on the audience&nbsp;</li><li>Ability to build and influence internal relationships while being able to adapt to obstacles in a highly collaborative, fast paced environment&nbsp;</li><li>Experience implementing customer marketing strategies and ability to articulate and measure success&nbsp;</li><li>Strong skills within MS Excel and PowerPoint&nbsp;</li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Analyst-Dialogic Lend Treatment Marketing

&nbsp;You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Unleash your analytical skills to define the future of how we serve our customers.&nbsp;The Performance &amp; Insights team, within Sales Enablement, Pricing &amp; Transformation (SPT), is the business analysis and business decisioning arm of Global Commercial Services (GCS) responsible for studying business performance and uncovering insights that drive GCS growth. The analyst will work very closely with several cross-functional partners including US SME Specialty LT, SME Marketing, Finance, Risk and other key partners / COE teams. S(he) will be a key subject matter expert for the business teams in ensuring the broader organization’s ability to achieve success both strategically and tactically. Specifically, this role will be focused on optimizing our AP Automation strategies in US SME.&nbsp; The ideal candidate will coordinate across key partners within US SME to ensure there is alignment and collaboration on strategic priorities. S(he) will possess analytical proficiency, intellectual curiosity, a proactive nature, and high attention to detail.&nbsp;How will you make an impact in this role?<ul><li>Strong Analytical Skills:&nbsp;Apply analytical thinking to diagnose business needs and to establish analytical hypothesis and solutions; Have outstanding knowledge of Hive and SQL encompassing data manipulation and statistical modeling/data-mining techniques</li><li>Superb Communicator:&nbsp;Ability to drive alignment among customers and key partners; Ability to write compelling messages addressed to various audiences/levels within the organization</li><li>Strategic Mentality:&nbsp;Self-motivated individual who can problem-solve and think critically, to develop concrete insights backed by data and analytics; Find opportunities to strengthen business performance</li><li>Results Driven:&nbsp;High level of accountability and ability to address ambiguous challenges; adaptable to evolving priorities and rapid change</li><li>Out of the Box Thinking:&nbsp;Challenge status quo, innovate, and harbor strong curiosity</li><li>Multi-Disciplinary Leadership:&nbsp;Ability to lead multiple and sophisticated work streams, and to work across departmental boundaries and deliver a diverse set of initiatives that result in impactful outcomes</li></ul>Minimum Qualifications<ul><li>1+ years of relevant work experience</li><li>Bachelor’s Degree required, preferably in a quantitative field (e.g., Economics, Finance, Accounting, Statistics, Data Analytics, Engineering)</li><li>Proficiency in SQL, Python, Tableau and other analytical tools is a plus</li><li>Ability to extract and organize complex datasets</li><li>Ability to address performance issues and to manipulate both structured and unstructured data</li><li>Advanced knowledge of Microsoft Office Suite (Excel pivot, macros, deck-writing)</li><li>Proven track record of independently developing novel analytical solutions optimizing business processes</li><li>Ability to cultivate relationships and partner with multiple collaborators, with superb interpersonal skills</li><li>Ability to deliver results, work independently, and prioritize tasks</li><li>Self-starter who thrives in an evolving, dynamic environment, and keen to solve ambiguous / open-ended business challenges</li></ul>Preferred Qualifications<ul><li>2+ years of relevant work experience</li><li>Masters Degree&nbsp;preferably in a quantitative field (e.g., Economics, Finance, Accounting, Statistics, Data Analytics, Engineering)</li><li>Ability to present to senior leadership or senior stakeholders</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst-Data Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The US Consumer and Digital Technology (USCDT) organization within the Technology Organization at American Express brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.With over 3500+ colleagues and contractors, USCDT’s success is founded in the efficiency of organizational processes and operations. To help maintain and grow this standard, we’re seeking a highly-organized, hard-working and enthusiastic Manager Assistant to run daily processes, project management and colleague engagement activities globally at the USCDT Executive Office. The Office supports the EVP, USCDT and oversees operations and portfolio management for the organization. Furthermore, the position will help develop insights and influence the strategic direction of projects.Reporting to the Chief of Staff, USCDT, this position is in part responsible for ensuring the effectiveness of USCDT and its leadership team’s operating rhythm, and delivery of goals pertaining to the Colleague Experience Group (CEG), Technology Workforce &amp; Talent Excellence (TWTE) and other key Blue Box partners across the Technology organization and beyond.&nbsp;This a great opportunity for a driven individual to apply program or operations management skills at a large scale at a fast-paced, exciting technology organization.Key Responsibilities include:<ul><li>Manage daily internal processes and related coordination with USCDT teams and business partners.&nbsp;</li><li>Work across USCDT B45+ leaders, Chief of Staffs/Manager Assistants, and key partners, such as CEG and TWTE, and maintain constant communication with them to ensure successful delivery of internal talent needs, opportunities and processes.</li><li>Increase the efficiency of existing processes and procedures to enhance the organization’s internal capacity.&nbsp;</li><li>Bring a sharp project management approach to all tasks and anticipate project risks and issues to avoid compromising delivery.</li><li>With guidance from the Chief of Staff, lead general project management and special projects requiring analysis and data consolidation.</li><li>Plan and manage the logistics of important high-profile events, such as Town Halls and quarterly leadership team meetings, and colleague engagement events.</li><li>Support the Chief of Staff&nbsp;in evaluating and developing insights on opportunities that influence the strategic direction of projects.</li><li>Build strong working relationships across the USCDT org, and with key partners, to enhance collaboration and problem solving, and generate solutions to deliver results.&nbsp;</li></ul>QualificationsThe successful candidate will be proactive, highly organized, a team player, aconfident communicator at all levels, and eager to take full ownership of their work.Skills &amp; Experience:<ul><li>A self-starter who is able to lead projects with autonomously.</li><li>Eager to lead as well as follow and receive feedback with an outlook toward team success and growth. </li><li>Ability to prioritize tasks and projects simultaneously, with great follow-up and attention to detail, and work well in a fast paced and dynamic environment.</li><li>Demonstrated knowledge of project and process management.</li><li>Outstanding written and verbal communication skills with focus on precision and command of corporate protocol. </li><li>Pro-active collaboration with ability to build trust through transparency of information and delivering on commitment.</li><li>Demonstrated relationship skills with&nbsp;proven track record to influence without authority.</li><li>Never settle for being “good enough” and able to work well under pressure in a changing environment.</li><li>Prior experience in Technology, Product or Portfolio related team is preferred</li><li>7 to 11 years of relevant work experience</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager Assistant - US Consumer & Digital Technology Executive Office

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues. American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments. </li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers. </li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Enterprise Control Management Utility within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line GRC teams.The Director, Issues Management will drive the issues management process, including triage and execution, across the 1LoD for complex cross-LOB risk and regulatory initiatives. This role is essential in ensuring effective issue resolution and embedding accountability throughout the enterprise.Responsibilities Include:<ul><li>Drive issues management, including triage and execution, across the 1LoD for complex cross-LOB risk and regulatory initiatives.&nbsp;</li><li>Scope, triage (prioritize), and support the remediation of issues.&nbsp;</li><li>Provide input on specific control enhancements related to 1LoD issues.&nbsp;</li><li>Engage with key stakeholders, including business unit leaders, compliance officers, and regulatory bodies, to facilitate effective 1LoD issue management and resolution.&nbsp;</li><li>Perform QA on documentation of issues/ORE types, urgency, severity, and impact (e.g., impact analysis), and investigate, as necessary, to understand and address root causes.&nbsp;</li><li>Support and govern the end-to-end issue resolution process, embedding accountability.&nbsp;</li><li>Drive execution on complex cross-BU issue remediation, working with BUCM and 2LoD ORM.&nbsp;</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses in the enterprise and ensure lessons learned are integrated into future ORM practices.&nbsp;</li><li>Prepare and present reports on 1LoD issue status, resolution efficacy, trends, and outcomes to senior management and governance committees.&nbsp;</li></ul>Desired Qualifications:<ul><li>Extensive experience in issues management and remediation within a financial services context.&nbsp;</li><li>Deep understanding of relevant regulations and proven success working with external regulators.&nbsp;</li><li>Significant experience in a risk/control role within a GSIB or top 10 Category I/II bank.&nbsp;</li><li>Excellent communicator and collaborator across a matrix organization, including various client-facing businesses, Global Risk &amp; Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.&nbsp;</li><li>Proven ability to quickly identify mission-critical areas in an internal controls framework and prioritize work accordingly.&nbsp;</li><li>Demonstrated track record in driving transformation and change across a global organization.&nbsp;</li><li>Experience leading a global team.&nbsp;</li><li>Exceptional organizational and problem-solving skills with attention to detail.&nbsp;</li><li>Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans to drive results.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Issues Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.American Express is looking for Senior Engineers to contribute to the company’s focus on building products, like @Work, to support our large and global corporate clients.@Work helps our clients manage their Corporate Card and Corporate Purchasing Card programs more efficiently online. From performing everyday administrative tasks and account maintenance, to accessing reports and utilizing reconciliation solutions, @Work enables fast, efficient, and effective program management resulting in time and cost savings for our clients.In this role, you will oversee all technical aspects of our databases that power our global @work application.&nbsp; This role requires a deep understanding of database architectures and hands-on experience with database technologies.&nbsp; The successful candidate will ensure optimal database performance, security, resiliency, integrity, and availability, along with implementing innovative solutions such as the Point of Arrival (POA) system for our data layer.<ul><li>Scope of Impact/Influence:</li></ul><ul><li>Leads and mentors teams of engineers through ongoing development efforts.</li></ul><ul><li>Ensures engineers adhere to team standards.</li></ul><ul><li>Accountable for accurate completion and quality of all documentation and work produced by engineering team.</li></ul><ul><li>Accountable for delivering a quality product that meets the customers’ needs.</li></ul>Key Responsibilities:<ul><li>Performs all technical aspects of data architecture and database management for assigned applications, including developing prototypes, developing new database structures and APIs as applicable.</li></ul><ul><li>Performs transformation of logical data architectures into physical data designs, according to database design best practices and standards</li></ul><ul><li>Provides database administration services to projects crafting, extending or maintaining databases, data warehouses and datamarts</li></ul><ul><li>Debugs database components, identifies, fixes and verifies remediation of design and/or performance defects.</li></ul><ul><li>Performs ongoing refactoring of database design and continuously improves product to follow data placement procedures and re-use of existing databases as appropriate.</li></ul><ul><li>Ensure optimal data replication, performance, High Availability, backup and recovery processes exists to meet requirements, reduce cost and adhere to standards.</li></ul><ul><li>Leads in development of plans and strategies, best practices, and standards related to data management processes, data products, data security and programs.</li></ul><ul><li>Functions as Senior member of an agile team and leads data assets as per the enterprise standards, guidelines and policies.</li></ul><ul><li>Typically spends 50% of time in database development and testing and remainder of time collaborating with partners through ongoing product/platform releases.</li></ul><ul><li>Communicates and works collaboratively with business and product teams to support changes and implementation.</li></ul><ul><li>Works with product team to prioritize features for ongoing sprints and leading a list of data requirements based on industry trends, new technologies, known defects, and issues.</li></ul><ul><li>Partner with delivery architects and engineers to design optional data tier solutions to meet enterprise platform objectives and goals.</li></ul><ul><li>Stays abreast of new DBMS features and functions and drive adoption across Amex to use product capabilities.</li></ul><ul><li>Active member of the vendor product development strategy that will enable vendors to provide solutions and features to meet Amex needs.</li></ul><ul><li>Contributes to decisions about tools, methods and approaches.</li></ul><ul><li>Finds opportunities to embrace innovative technologies.</li></ul><ul><li>Works closely with product owners on blueprints and annual planning of feature sets that impact multiple platforms and products</li></ul>Knowledge/Skills<ul><li>Strong analytical skills with a proven ability to understand and document business data requirements in complete, accurate, extensible and flexible logical data models, data modeling tools.</li></ul><ul><li>Able to facilitate discussions between Technology and business people, recognize issues of conflict and inconsistency between data requirements and pursue a resolution of these issues</li></ul><ul><li>Evaluates and undertakes impact analysis on major design options for databases and assesses and leads associated risks</li></ul><ul><li>Expert in XML and schema development/reuse, RDBMS databases, Open Source. Expertise in NoSQL will be an added advantage.</li></ul><ul><li>Leads modification and maintenance of data structures and associated components according to logical and physical design structures for large or complex systems.</li></ul><ul><li>Mastered Metadata Management and Database Management</li></ul><ul><li>Partners with Sr. Data Engineers and Sr. Data architects to build complex company platform level data models and database designs.</li></ul><ul><li>Takes technical responsibility for all stages in the database development process.</li></ul><ul><li>Crafts and/or uses System-of-Records (SORs) and identify data reuse.</li></ul><ul><li>Deep Technical knowledge of DBMS products and ecosystem – e.g. storage formats, access algorithms, data management processes, administration, data maintenance, replication, high availability, encryption, etc.</li></ul><ul><li>Ability to monitor and tune databases and DBMSs to reach high performance – e.g. use data monitoring and analysis tools, tune configuration parameters, alter physical designs, benchmark, etc.</li></ul><ul><li>Takes part in reviews of own work and leads reviews of colleagues' work.</li></ul><ul><li>Has working knowledge of the range of tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)</li></ul><ul><li>Able to participate in assigned team’s Agile delivery methodology.</li></ul><ul><li>Understands and has practical experience with infrastructure technologies and components like servers, jvms and networking concepts.</li></ul><ul><li>Application of industry best practices, processes, and standards</li></ul><ul><li>Identifies a number of ways to do things differently that will continuously improve the product.</li></ul><ul><li>Understands the complete vertical platform environment (technical stack)</li></ul><ul><li>Tech Stack</li></ul><ul><li>Db2, Couchbase, Postgres, Oracle</li></ul><ul><li>Primarily React via OneApp and Java via OneData</li></ul><ul><li>Cucumber, Gatlin, Karate, Jest</li></ul><ul><li>AWS, GCP</li></ul><ul><li>Terraform</li></ul><ul><li>GitHub Actions</li></ul><ul><li>GitHub Enterprise</li></ul><ul><li>Jenkins</li></ul><ul><li>Education &amp; Experience</li></ul><ul><li>6+ years of database development experience in a professional environment and/or comparable experience such as:</li></ul><ul><li>Demonstrated experience leading teams of Data Engineers and Data Architects</li></ul><ul><li>Hands on expertise with design and development across one or more database management systems (e.g., DB2, Couchbase, Oracle, Postgres) as appropriate</li></ul><ul><li>Experience with distributed (multi-tiered) systems, algorithms, and application development.</li></ul><ul><li>Experience with database development and support of OLTP and/or OLAP systems.</li></ul><ul><li>Demonstrated experience with big data technologies and NOSQL design and coding with variety of data stores (document, column family, graph, etc.)</li></ul><ul><li>Bachelor’s degree in computer science, computer science engineering, or related field required; advanced degree preferred.</li><li>3+ years Java.</li><li>3+ years Postgres/Oracle.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Data Engineer - Postgres/Oracle

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the&nbsp;Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.How will you make an impact in this role?Within GRC, the Market Risk Oversight Group is the independent risk management team covering all financial risks undertaken by the Treasury function at American Express. The team’s core responsibility is to design and execute risk measurement and controls across balance sheet management areas, including funding and liquidity risk, market risk, and capital management. Reporting directly to the group head, the Director – Market Risk Oversight will be a responsible for providing strategic leadership and independent oversight of market risk management across American Express and American Express National Bank (AENB). The Director will work closely with senior management and business units to ensure effective identification, assessment, and mitigation of market risks.Key Responsibilities<ul><li>Develop and implement market risk management strategies, policies, and procedures in alignment with the organization's risk appetite, regulatory requirements, and best practices.</li><li>Provide strategic leadership and oversight to ensure policies and procedures are effective in managing the Company’s market risk exposures.</li><li>Leverage analytical frameworks for independent risk assessment and deliver effective challenge on critical processes including asset-liability management, foreign exchange hedging, and investment risk management.</li><li>Lead the development and enhancement of risk methodologies and metrics for assessing market risk exposures across products, portfolios, and business lines.</li><li>Calibrate and monitor limits and escalation thresholds to ensure that all material market risks are mitigated and maintained within risk tolerance.</li><li>Develop and lead a team of risk professionals located in the US and International locations.</li><li>Monitor trends, market developments, and regulatory changes to proactively identify emerging risks and opportunities for risk mitigation and optimization.</li><li>Foster a strong risk culture and awareness of market risk throughout the organization through training, communication, and knowledge sharing initiatives.</li><li>Engage with regulators, auditors, and other external stakeholders on market risk-related matters, ensuring compliance with regulatory requirements and addressing any inquiries or examinations. </li></ul>Minimum Qualifications<ul><li>Undergraduate degree in Finance, Statistics, Actuarial Science, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, or a related field.</li><li>7+ years of experience in risk management or finance; 3+ years of leadership experience.</li><li>In-depth knowledge of market risk management processes, metrics, analytics, systems, and regulatory guidelines.</li><li>Experience with asset-liability management (ALM), interest rate risk in the banking book (IRRBB), and foreign exchange (FX) risk management.</li><li>Excellent verbal and written communication skills, combined with rigorous analytical and problem-solving skills and meticulous attention to detail.</li><li>Proven ability to translate complex and disparate information into comprehensive and cohesive messaging for senior leadership, committees, audit, and regulators.</li><li>Proactive in identifying issues, escalating key findings, and advising on recommended solutions to mitigate risks in a timely fashion.</li><li>Strong leadership skills with a demonstrated ability to effectively hire, coach, train, and develop a team and to promote collaboration across geographies.</li><li>Advanced proficiency in Excel and PowerPoint.</li></ul>Preferred Qualifications<ul><li>Graduate degree in Finance, Statistics, Actuarial Science, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, or a related field.</li><li>Knowledge of SQL and Python.</li><li>CFA or FRM designation.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Corporate Onboarding is one of American Express’ top initiatives and a core component is crafting flawless user experiences that presents a product offering to serve a wide range of Corporate Client structures. The purpose of the team is to reimagine the onboarding process globally by leading with a product mentality to develop capabilities that support the customer journey and scale the growing US SME business segment!We are a fast-paced &amp; innovative team that partners with a cross functional set of collaborators including Sales, Marketing, Risk, Product, Compliance and Tech partners across the globe to improve the onboarding experience. This role will focus on a specific capability pillar at varying maturities across markets with varying offerings.We are looking for a high-caliber individual to lead the product through discovery &amp; solutioning. The position partners closely with product owners and managers, engineers, designers, and possibly external vendors to drive a strategic vision, prioritization, and a customer centric approach. A successful candidate will be focused, coordinated, strategic and able to articulate a product strategy into features in a continuous delivery model.Job Responsibilities:<ul><li>Define and own the product strategy from concept from discovery through solutioning to delivery while providing ongoing analysis of performance and data</li><li>Drive feature creation through requirement gathering and PI Planning activities that support iterative product releases</li><li>Develop a balanced product pipeline of optimizations that build a wide impact and encourage speed to market</li><li>Support scrum team planning and story prioritization of the product backlog daily</li><li>Partner with UX counterparts to translate conceptual intent into mock-ups/wireframes that can be shared with partners and customers for input</li><li>Support a customer first attitude by driving solutions and partnership across multiple teams, and speaking up for the customer to bring scale to the global landscape</li></ul>Required Qualifications:<ul><li>Bachelor’s Degree required</li><li>4+ years of digital product development experience</li><li>Previous experience with basic UX/UI principles</li><li>Understanding of Agile principles and experience working in Scrum</li><li>Ability to work with and analyze several inputs, extracting key themes and messages to drive decisions</li><li>Highly organized, detail oriented with a consistent track record to prioritize multiple workflows</li><li>Able to effectively adapt under changing conditions and prioritize initiatives in a fast-paced environment</li><li>Positive relationship management and problem-solving skills</li></ul>Preferred Qualifications:<ul><li>Driven and curious problem solver with a inclination to learn, challenge the norm and collaborate to make an impact</li><li>Previous experience in a compliance or regulatory environment</li><li>Experience in matrix organizations and cross-functional environments</li><li>Experience with JIRA, Confluence, Rally, Adobe Omniture, Tableau, and Invision a strong plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance, and enabling the day-to-day operations of our company’s payment network.The role of the Global Merchant &amp; Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.Key responsibilitiesThe Director of Discount Rate Planning &amp; Insights is responsible for:<ul><li>The planning and forecasting activities of the Global Discount Rate which is the key metric that underpins our largest revenue stream.<ul><li>Lead the day-to-day operations of the team to execute all Global Discount Rate planning and forecasting processes, including Annual Plan, LRP, periodic forecasts and results analysis</li><li>Define and develop innovative reporting methodologies to better understand and action performance trends</li><li>Collaborate with various global partners, including Finance, to improve Discount Rate performance, further streamline processes, and achieve greater standardization across the regional Pricing teams</li><li>Elevate the level of analytics to drive improved pricing performance</li><li>Maintain and refresh all Standard Operating Procedures (SOP) including Process Maps and Risk and Control Documentation</li></ul></li><li>Being the voice behind Discount Rate Performance<ul><li>Partner with the Senior Finance Leaders to align on planning processes, review analyses, and provide performance insights</li><li>Review all major planning deliverables with GMNS President </li><li>Design and develop Executive Committee materials that inform on trends and projections</li><li>Develop Discount Rate inputs for Board meeting materials</li></ul></li><li>Building and developing a talented and versatile team</li></ul>Required Qualifications:<ul><li>5+ Years’ experience in pricing or business/financial analysis or related discipline</li><li>Able to engage, motivate and develop a team of high-performing, high-energy colleagues</li><li>Demonstrated ability to work collaboratively and effectively in a fast-paced, high-pressure environment</li><li>Excellent financial analysis and problem-solving skills with ability to translate complex financial terms into key insights</li><li>Superior written and oral communication and presentation skills</li><li>Strong organizational skills with the ability to meet critical deadlines and manage multiple projects simultaneously</li><li>Knowledge of SQL, TM1, Cornerstone advantageous</li><li>MBA or other professional qualification preferred</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director, Discount Rate Planning & Insights

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.We are seeking a candidate with specialties in Machine Learning and Data Science to join the Global Decision Science group at American Express. The incumbent will apply advanced analytics and machine learning techniques to develop models to support personal loan underwriting decision making as well as other emerging business opportunities in the company. He/she will interact with cross-functional teams spanning Risk, Marketing and Technology, and be responsible for the end-to-end model development and implementation.This role will report to Director of Data Science with main responsibilities including:<ul><li>Design, develop and implement models for emerging opportunities with Machine Learning techniques.</li><li>Communicate model algorithms and results to senior leaders and business partners.</li><li>R&amp;D on new Machine Learning techniques and their applications in risk management.</li></ul>Qualifications:<ul><li>Advanced degree in quantitative field related to machine learning, such as Mathematics, Statistics, Machine Learning, Pattern Recognition, or Operation Research, is required.</li><li>Hands-on experience in machine learning algorithm development or application.</li><li>Experience in large data processing and handling.</li><li>Familiar with big data platform and its applications, such as Hadoop, Pig, Hive, and Spark.</li><li>Master at least one popular programming language (e.g., Python/R, Java, Scala, C++).</li><li>Familiarity with credit card and/or installment loan industry is a plus.</li><li>Strong communication skills, able to explain complex algorithm and results to business partners in simple terms.</li><li>Ability to work in a dynamic, cross-functional environment, with a strong attention to detail.</li><li>Ability to work independently yet being a team player.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Data Science

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.In August 2020, American Express launched a new network in mainland China through our joint venture, Express Company (EC). Amex is the first foreign network to operate in China, and this represents a significant opportunity for us to compete in one of the largest and most advanced payments markets in the world. The Enterprise China Management (ECM) team partners across EC and Amex to build the China business and capitalize on this incredibly exciting opportunity for growth.&nbsp;The Senior Manager role will be focused on liaising with key members of EC and other internal Amex stakeholders to support EC’s growth and drive outbound (OB) spend through partnerships, cross-border offers, and other initiatives.This role will be a champion for EC’s outbound business throughout the Amex organization, pitching new partnerships, socializing case studies, and reporting on OB trends.Key Responsibilities include:<ul><li>Develop a strategy to grow OB spend for Chinese Card Members traveling outside of China and spending in key Amex markets</li><li>Liaise, coordinate and negotiate across Amex teams and external merchant partners</li><li>Proactively find opportunities to launch offers in partnership with APAC, EMEA and North American market teams</li><li>Create and present compelling offers proposals, capturing EC’s OB value proposition and supported by data</li><li>Create and deliver reports on offers campaign activities with key learnings for partners</li><li>Deliver projects and campaigns against EC timelines by managing relationships with partners, finding opportunities and obstacles/risks, and providing strategic recommendations</li><li>Become a go-to-expert on the China market, with a particular focus on OB consumer trends</li></ul>Qualifications: <ul><li>5+ years of experience in the payments industry, with sales experience and/or expertise in credit card offers or promotions </li><li>Adept at forming thoughtful and considered perspectives, supported by both objective fact and strategic conviction</li><li>Strong aptitude for influencing internal and external partners</li><li>Comfortable working against tight deadlines, bringing structure to imperfect information and ambiguity, and developing associated action plans</li><li>Strong work ethic with an intense will-to-win&nbsp;</li><li>Strong executive presence, effective written and verbal communicator</li><li>Experience working in, or with teams in, China</li><li>Flexibility to work across multiple time zones, as needed</li><li>Ability to travel to mainland China if business need arises</li><li>Working proficiency in Mandarin (speaking and writing) preferred, but not required</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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