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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department.&nbsp; The service manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records.&nbsp; The Service Manager is responsible for ensuring a customer experience that meets or exceeds the manufacturer’s customer satisfaction index and for monitoring and improving customer satisfaction. The service manager also carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Assist all subordinate service and sales personnel in all phases of their job descriptions</li><li>Properly document employee behavior that may result in punitive job actions such as termination</li><li>Report to management any circumstances that compromise the integrity of the dealership</li><li>Work with the parts department as appropriate to ensure proper stocking of high use parts</li><li>Collect accounts receivable for service work</li><li>Obtain competitive bids on all tools, equipment, sublet repairs, supplies, ect…</li><li>Ensure that service department employees follow safety policies and practices and that they report any and all accidents immediately</li><li>Ensure that all required technical publications, periodicals, bulletins, ect… are obtained, kept up-to-date and properly maintained</li><li>Quality check completed jobs</li><li>Ensure that all the necessary shop equipment is in proper working condition</li><li>Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly</li><li>Ensure that proper service sales techniques are being used</li><li>Meet with fixed operations director and general manager at least once a month to review current service department performance, set future performance objectives, promotional activities or any other matters</li><li>Communicate with customers before issues arise and get involved in escalated customer issues</li><li>Maintain accurate records and insure warranty parts retention as outlined, following all manufacturer requirements as outlined in manufacturer and company policy and procedures manuals</li><li>Maintain the highest possible standards of workmanship, advise technicians of service CSI on a monthly basis</li><li>Serve as liaison with factory representatives in the absence of fixed operations or service director</li><li>Establish and maintain a good working relationship with customers to encourage repeat referral business</li><li>Monitor staffing levels, compensation levels and department turnover</li><li>Assure proper repair order flow to satisfy warranty/dealership/business office requirements</li><li>Maintain reporting systems required by general manager, company and manufacturer</li><li>Establish and maintain a good working relationship with vocational and technical schools to enhance recruitment activates</li><li>Direct and schedule the activates of all department associates</li><li>Hire, train, motivate, counsel and monitor the performance of all service department staff</li><li>Understand and comply with federal, state and local regulations that affect service and parts operations, such as hazardous waste disposal, OSHA right-to-know act, ect…</li><li>Assist in development of annual service budget for use in connection with annual sales forecast</li><li>Maintain customer satisfaction index rating above that of manufacturer or dealership average</li></ul><h2>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Three to Five years of experience in an auto repair facility</li><li>Two plus years of supervisory experience</li><li>Excellent verbal and written communication and interpersonal skills</li><li>Proficient knowledge of dealership computer systems</li><li>Must have a valid driver’s license</li><li>Ability to drive manual transmission vehicles</li><li>Demonstrated customer service skills</li><li>Previous industry knowledge of overall operations, management and wholesale relations (preferred)&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Manager

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Auction Lot Operations Associate works closely with the auction team to coordinate vehicles for sale, review work performed, ensure efficient sale line-up and operational flow. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Checking vehicles being dropped off at auction and ensuring delivery.</li><li>Completing all initial vehicle stock-in; manually entering or scanning VIN and adding vehicle identifiers (i.e. color, mileage) into the system.</li><li>Printing and placing appropriate windshield stickers on the vehicle.</li><li>Providing check-in forms daily to vehicle registration desk.</li><li>Walking the lot to ensure correct windshield stickers are on each vehicle and vehicles are in their appropriate lane and lot number. Communicating with Operations and Reconditioning teams to ensure logistics of vehicles to the shops.</li><li>Moving vehicles to their appropriate location on the auction lot.</li><li>Demonstrating commitment to workplace safety by following predetermined safety procedures.</li><li>Providing sale day assistance including lane coordination, locating and moving vehicles, and starting or jumping vehicles.</li><li>Performing other job related duties as directed by management.</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent required.</li><li>Ability to multitask.</li><li>Maybe required to stand, walk, reach, stoop and crouch.</li><li>Organization and follow-up skills.</li><li>Reasonable computer skills and the ability to utilize a portable terminal, or tablet preferred.</li><li>Ability to drive vehicles with standard and automatic transmission.</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Auction Lot Operations Assoc

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Customer Service Representative handles collision service needs in AutoNation Dealerships without a collision repair facility. The Customer Service Representative writes courtesy estimates, coordinates repair needs for dealership associates, and updates appropriate customers, staff with repair status of vehicles. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Writes professional estimate on light damaged vehicles</li><li>Actively asks for the sale on all estimates</li><li>Understands basic parameters of insurance programs e.g., DRP and non-DRP</li><li>Obtain all signatures, work authorizations and powers of attorney</li><li>Communicates with each customer on the process of the vehicle repair in a timely and effective manner, as outlined in AutoNation's Customer Repair 10 Step Process</li><li>Review all final bills, supplements and vehicles prior to customer contact for delivery</li><li>Review the completed vehicle to check quality and thoroughness</li><li>Maintains work area in an orderly and clean manner</li><li>Takes care to protect customer's vehicles during repair process</li><li>Works with other associates on daily planning and release meetings</li><li>Tracks production schedule for his or her vehicle's and communicates those targets with customers and other associates</li><li>Uses the highest standard in professionalism when dealing with customers, insurance representatives, vendors and associates</li><li>Maintains continual industry education to keep abreast of changes in repair requirements and product knowledge</li><li>Responsible for collection of Accounts Receivable on all insurance, wholesale account closed and commission paid</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Ability to comprehend and read instructions</li><li>Basic knowledge of vehicle repairs practices</li><li>Valid in-state driver's license</li><li>Ability to interpret work scope from vehicle estimates or work orders</li><li>Ability to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Collision Customer Service Representative

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The General Manager position is the leader of an AutoNation store, overseeing New and Used Sales, Financial Services, and After-Sales, which includes Service, Parts and Collision.&nbsp; This role drives the performance of the store by attracting, developing and retaining great talent and creating an exceptional buying and ownership experience for our customers. &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Setting a clear vision and goals for the store to achieve targeted performance in all areas of the business</li><li>Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes</li><li>Attracting, developing and retaining the very best talent for the store</li><li>Creating an exceptional customer experience to drive customer loyalty</li><li>Developing and maintaining productive relationships with manufacturer partners</li><li>Analyzing the business to determine shortfalls and developing action plans to improve performance.</li><li>Driving the business through a high-level of involvement in the day-to-day operations</li></ul><h2>&nbsp; How will I know if I am successful?</h2>The performance of a General Manager is measured by achieving:<ul><li>Targeted unit sales and profit in all business areas</li><li>Targeted expense management</li><li>Targeted Associate retention</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; &nbsp;What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Automotive retail General Manager experience</li><li>Ability to set and achieve targeted goals</li><li>Proven ability to attract, develop and retain great talent</li><li>Strong financial and business acumen and the ability to drive revenue and profitability</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2>Our General Managers have a few options for career growth and development after success in this role. Opportunities may include:<ul><li>Market President</li><li>Other Corporate or Region support role</li></ul>The expected annual salary for this role is between $0.00 - $0.00, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

General Manager Mercedes Benz San Jose

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate eComPhone

17-Sep-2024<h4>Assistant Director of Development, Resources and Planning, FAS</h4>Alumni Affairs and Development 66905BRJob SummaryAlumni Affairs and Development (AA&amp;D) Alumni Affairs and Development is a dedicated team supporting Harvard’s advancement activity through front-line fundraising, alumni and volunteer engagement, technology, prospect management and research, business process, events, communications, and many other areas. Our goal is to create an environment of respect that leverages the many talents, perspectives, and experiences of our employees; to deliver the strongest possible results by incorporating diverse perspectives into our daily work; and to make AA&amp;D a great place to work for everyone. We strive to live our values of respect, inclusion, trust, collaboration, continuous improvement and innovation; and open communication and effective information sharing in our daily interactions and our work. AA&amp;D is comprised of the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&amp;D Resources, the Harvard Alumni Association (HAA), and the Office of the Vice President (OVP). The Assistant Director is responsible for overseeing and managing a cohort of FAS Development Support Staff (grades 53 and 54). This position ensures FAS frontline officers have the highest level of support while also providing an equitable and uniformly positive working experience in FAS Development for assistants. Reporting to the Senior Associate Director of Development, Resources and Planning, the Assistant Director works with the Senior Associate Director to create a cohesive management structure for all frontline development assistants. This includes goal setting and performance management, workflow management, learning and development, interim and permanent coverage assignments and hiring and onboarding, amongst other tasks. This role is a great opportunity for someone who is interested in gaining management and organizational strategy experience. The ideal candidate is mission driven and must be able to apply good judgement, be nimble, show discretion, be able to multi-task, prioritize workload, have strong communication skills, and pivot intuitively when asked to address urgent or emerging requests.Position DescriptionThe list below covers the most significant responsibilities of the position. However, it does not exclude other duties, the inclusion of which would be in conformity with the level of the position.<ul><li>Manages the day-to-day operations of a cohort of development assistants including recruitment and hiring, onboarding, schedule and absence approval and identifying tools and resources for the development assistants to be successful.</li><li>Oversees the full-year performance management process for a cohort of development assistants, in consultation with the appropriate frontline officers and the Senior Associate Director of Development, Resources and Planning.</li><li>Conducts check-in meetings with each development assistant within the cohort where topics such as workload, position satisfaction, performance, feedback and questions are discussed.</li><li>Meets periodically with frontline officers and management team of cohort to discuss performance and support needs of the assigned development assistant cohort.</li><li>Oversees the long-term and interim support staffing assignments as it relates to the assigned development assistant cohort.</li><li>Work with Human Resources in collaboration with the Senior Associate Director of Development, Resources and Planning on performance concerns, employee relations’ issues, compensation, policy translation and compliance.</li><li>Collaborates with the Senior Associate Director of Development, Resources and Planning on the partnership of both FAS Group Leader cohorts (Harvard College Fund and Donor Development &amp; Services) to create a streamlined approach to Group Leader management and engagement.</li><li>Works closely with the development assistants, frontline officers, Talent Management, and the Senior Associate Director of Development, Resources and Planning to identify training needs, skills enhancement, and professional growth opportunities for the assigned development assistant cohort.</li><li>Develops onboarding and training plans to ensure that each development assistant has the skills needed to ensure job success and to promote professional development.</li><li>Collaborates with the Senior Associate Director of Development and their peer Assistant Director of Development, Resources and Planning to schedule guest speakers and relevant presentations for the monthly development assistant cohort meetings for all frontline development assistants.</li><li>Assigns projects to support staff cohort members on an as needed basis.</li><li>May have the opportunity to manage more development assistants based on structural needs.</li></ul>Basic Qualifications<ul><li>4+ years of related administrative experience</li><li>Previous experience in project/relationship management</li></ul>Additional Qualifications and Skills<ul><li>Ability to work effectively and sensitively with staff during periods of significant change using creative problem-solving skills.</li><li>Excellent oral and written communication skills; knowledge of office management and computerized office procedures; demonstrated negotiating skills; ability to work effectively and with tact and discretion across the organization; ability to handle sensitive/confidential situations diplomatically; experience working successfully in an ambiguous environment; proven ability to take initiative and to work collaboratively with a variety of people and departments.</li><li>Previous experience managing is encouraged but not required.</li></ul>Additional Information<ul><li>This position requires a 3 month orientation and review period.</li><li>Please include a cover letter with your application.</li></ul>To learn more about the AA&amp;D team, please visit our Careers site at&nbsp;<a href="https://alumni.harvard.edu/careers" target="_blank">https://alumni.harvard.edu/careers</a> To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion &amp; Belonging at&nbsp;<a href="https://dib.harvard.edu/" target="_blank">https://dib.harvard.edu/</a>. Accommodations:&nbsp;Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know. COVID 19 Vaccination Information:&nbsp;The health of our workforce is a priority for Harvard University.&nbsp; With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines. Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionAlumni Affairs and Development, General AdministrationDepartment Office LocationUSA - MA - Cambridge Job Code359057 Admin Dept/Program Admin Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade057DepartmentAlumni Affairs and DevelopmentUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-JP1

Harvard University FAS Human Resources

Assistant Director of Development, Resources and Planning, FAS

18-Sep-2024<h4>Director of Operations - Women's Ice Hockey</h4>Faculty of Arts and Sciences 66772BRJob SummaryPART-TIME&nbsp; Reporting to the Head Coach for Women’s Ice Hockey, the Director of Operations must be proficient in forecasting the needs of the Staff and the entire program. It is essential to understand the schedule and season segments to plan according to complete all tasks on time. This position manages the daily operations for a Division I Women’s Ice Hockey inter-collegiate program. Works directly with numerous areas within the Department of Athletics, such as marketing, ticket office, athletic communications, equipment room, scheduling and travel, finance, facilities and operations, development, and compliance.&nbsp;&nbsp;&nbsp;Under the direction of the Head Coach, this position manages all aspects of running the operations of Harvard's Varsity Women's Ice Hockey program. With the exception of directly coaching student-athletes, this position handles all other managerial functions for Women's Hockey as well as all aspects of alumni relations and fundraising for Women's Hockey.&nbsp;This is a 50% of a full-time position from August 1 – April 30 with a seasonal leave from May 1 – July 31.Position DescriptionADMINISTRATIVE:<ul><li>Maintain the Arms software program for Compliance and Cara logs in a timely manner&nbsp;</li></ul><ul><li>Maintain the Sports You software in a timely manner&nbsp;</li></ul><ul><li>Schedule and administer all zoom calls at the request of Head Coach&nbsp;&nbsp;</li></ul><ul><li>Pick up mail at the Murr Center daily&nbsp;</li></ul><ul><li>Be the direct conduit to support Staff&nbsp;</li></ul><ul><li>Equipment Manager&nbsp;</li></ul><ul><li>Strength and Conditioning&nbsp;</li></ul><ul><li>Sports Medicine Department&nbsp;</li></ul><ul><li>Marketing&nbsp;</li></ul><ul><li>Sport Information&nbsp;</li></ul><ul><li>Interns&nbsp;</li></ul><ul><li>Assists the marketing and event management departments in creating an exciting, safe, and entertaining game atmosphere&nbsp;</li></ul><ul><li>Assists with the coordination of the ice rink schedule&nbsp;</li></ul><ul><li>Manages complimentary ticket lists for all games&nbsp;</li></ul>FINANCIAL:<ul><li>In conjunction with the Head Coach, develops and manages the team travel budgets&nbsp;</li></ul><ul><li>In conjunction with the Head Coach, manages the operating budget&nbsp;</li></ul><ul><li>Maintain expense reports and CC expenses through Concur software on time&nbsp;</li></ul>SCHEDULING:<ul><li>In conjunction with the Head Coach or appointed staff member, creates a competitive schedule for the following year(s). Works directly with opposing coaches, Directors of Athletics, and other resources to create a list of potential opponents and negotiates dates, times, and guarantees&nbsp;</li></ul><ul><li>Schedule team travel including but not limited to bus, hotels, meals, facility needs, practice ice, video needs, rooming assignments, detailed itineraries to the team in a timely manner&nbsp;</li></ul><ul><li>Schedule vacation meals and pre-and post-game meals&nbsp;</li></ul>VIDEO BREAKDOWNS:<ul><li>Scout Video&nbsp;</li></ul><ul><li>All pre scout games uploaded as directed by the Staff&nbsp;</li></ul><ul><li>All pre scout games compiled and organized as directed by the Staff&nbsp;&nbsp;</li></ul><ul><li>Practice Video&nbsp;</li></ul><ul><li>Video each practice&nbsp;</li></ul><ul><li>Label and organize drills post-practice in the XOS database&nbsp;</li></ul><ul><li>Master schedule of video assignments developed and posted in the coaches’ room&nbsp;</li></ul><ul><li>In-Game Video&nbsp;</li></ul><ul><li>Organize interns and volunteers&nbsp;&nbsp;</li></ul><ul><li>Breakdown video in-game for in between period and post-game review&nbsp;</li></ul><ul><li>Upload game on the league and Instat software portal immediately after the game&nbsp;</li></ul><ul><li>During games: in direct communication with coaches to execute in-game coaches’ challenges&nbsp;</li></ul>RECRUITING:<ul><li>Distribute to the coaching staff the game shifts (InStat) from the recruits submitted by the Staff&nbsp;</li></ul><ul><li>Maintain a master list of all Coaches and Staff in every recruitable league&nbsp;&nbsp;</li></ul><ul><li>Contact all teams in US and Canada for complete rosters&nbsp;</li></ul><ul><li>Develop a Master schedule of all recruiting events&nbsp;</li></ul><ul><li>Contact Coaches or GMs before recruiting events to secure line charts&nbsp;&nbsp;</li></ul><ul><li>Assist the Staff with any aspect of recruiting as allowed by Harvard and the NCAA&nbsp;</li></ul>ALUMNI RELATIONS and COMMUNITY OUTREACH:<ul><li>Works with the Varsity Club to plan and implement alumni relations events&nbsp;</li></ul>Basic QualificationsAt least three years' experience in intercollegiate ice hockey athletics as a player, coach, or administrator required.Additional Qualifications and Skills<ul><li>Bachelor's degree preferred.&nbsp;</li></ul><ul><li>Successful candidate will have the following:&nbsp;</li></ul><ul><li>Strong interpersonal and managerial skills.&nbsp;</li></ul><ul><li>Strong problem-solving skills and fervor for improving organizations by implementing new ideas that create better efficiency&nbsp;</li></ul><ul><li>Demonstrated proficiency in FileMaker Pro and with Microsoft Office programs’&nbsp;&nbsp;</li></ul><ul><li>Knowledge of the role that athletics plays in a University setting&nbsp;&nbsp;</li></ul><ul><li>Proven written and communication skills essential and must have ability to work independently and to exercise judgment and discretion.&nbsp;</li></ul><ul><li>Ability to multi-task and meet required deadlines.&nbsp;</li></ul><ul><li>Experience developing and managing budgets and financial reporting.&nbsp;</li></ul><ul><li>Must be detailed oriented and have strong organizational skills.&nbsp;</li></ul><ul><li>Travel is required.</li></ul>Physical RequirementsMust be able to lift at least 25 pounds.Working ConditionsTravel is required. Work Format:&nbsp;On-Site The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Additional InformationWe will not provide work authorization and/or visa sponsorship for this position. Harvard is a highly selective liberal arts college whose mission is to educate citizens and citizen-leaders for our society. The College is a residential institution of nearly 7,000 undergraduates and is located in Cambridge, Massachusetts. Harvard is deeply committed to the intellectual, social and personal transformation of its undergraduates during their four years at Harvard. The Department of Athletics offers 42 varsity programs for men and women, more than any other Division I school in the United States. We also offer extensive recreational and intramural programs. Harvard employees have access to a competitive benefits package that includes multiple options for the health and well-being of our employees as well as ongoing professional development. All formal offers will be made by FAS Human Resources. We regret that, due to the number of responses we typically receive, we may be unable to respond to phone calls or contact personally those applicants not selected for an interview. We actively seek and welcome applications from diverse candidates and from those with a demonstrable commitment to a more inclusive society.Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Boston Job Code405013 Administrator (N) Work FormatOn-Site Sub-UnitAthletics Salary Grade056DepartmentAthleticsUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusPart-time Pre-Employment ScreeningCriminal, IdentitySchedule<ul><li>Travel is required.</li><li>This is a 50% of a full-time position from August 1 – April 30 with a seasonal leave from May 1 – July 31.</li></ul>Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Director of Operations - Women's Ice Hockey

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Controller provides sales and expense analyses for all departments. Fairly represents the financial condition of the dealership, develops controls necessary for the proper conduct of the business, and maintains accurate records. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Prepare complete financial statements and submit to the manufacturer and management in accordance with established timeframes</li><li>Interpret and analyze financial statements</li><li>Keep the General Manager informed on the trends and cash needs of the business</li><li>Develop and maintain an effective cash management system</li><li>Manage the day to day accounting operations of the store to ensure that all transactions are recorded in compliance with all AutoNation accounting processes and policies</li><li>Close the books accurately each month</li><li>Prepare and submit required statements and reports</li><li>Manage and safeguard the stores assets and ensure that internal controls are in place</li><li>Assist department managers in reading and interpreting their financial reports and in creating action plans needed to improve their operation</li><li>Respond to request for information and assistance in a timely manner</li><li>Work with General Manager to improve revenue or reduce expense in order to meet or exceed budget and grow the business</li><li>Work with regional staff to ensure that corporate initiatives are attained</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Three years of experience in a dealership position (preferred)</li><li>Working knowledge of dealership financial statements</li><li>Ability to explain technical financial information in an understandable manner</li><li>Excellent communication skills</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Controller

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Retail Associate

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Love fixing cars but dislike the shop? Join our mobile mechanic team at RepairSmith! Enjoy a company provided van with state-of-the-art tools and all of the perks of being a full time employee while working independently. We offer car repair services at our customers' homes or offices. With no shop overhead, we are able to provide our Auto Mechanics top hourly pay PLUS a competitive bonus incentive plan. Enjoy our great benefits package (Company paid medical, dental, &amp; vision) and flexible four day work weeks, ten hour shifts. You have the ability to grow and advance your career through on-the-job training and also take advantage of our education reimbursement program to earn additional ASE certifications. RepairSmith is a fast-growing company and now is the right time to get in!<h2>WE WILL DEPEND ON THIS PERSON TO</h2><ul><li>Perform vehicle repairs within regular scope of work (excludes items such as steering rack, fuel tank, engine teardown)</li><li>Diagnose and assess any circumstance and situation, depending on scope of work, either perform repair or sublet repair to partner shops</li><li>Diagnose and repair vehicles to ensure customers can drive away feeling safe and at ease</li><li>Provide labor and time estimates for additional automotive repairs</li><li>Be part of a team that cares about customers and their cars</li><li>Work as part of a team to solve technical problems quickly and effectively</li><li>Performs other duties as requested by manager</li><li>Must be able to remain in a stationary position for 50% of the time</li><li>Must have the ability to lift up to 50 pounds</li></ul><h2>YOU SHOULD HAVE</h2><ul><li>Minimum of 5 years of recent professional automotive repair experience</li><li>ASE certifications and/or technical school are preferred</li><li>Knowledge in working and using repair shop software (AllData, Mitchell 1, etc)</li><li>Valid driver's license (clean background)</li><li>A desire to provide an extraordinary customer experience</li><li>Speaking and writing in English is required, Spanish is a plus</li><li>High school diploma or the equivalent</li></ul><h2>WORKING WITH US</h2><ul><li>Flexible Schedule: 4 days on, 3 days off every week!</li><li>Competitive pay (DOE)</li><li>Paid vacation time&nbsp;</li><li>Company paid employee medical, dental, and vision insurance&nbsp;</li><li>Access to state of the art tools and equipment (you do not bring your own)&nbsp;</li><li>Company branded vehicle provided</li><li>Work clothes (uniforms) and safety gear provided&nbsp;</li><li>Casual atmosphere and great people to work with</li></ul>DOT Prerequisites: &nbsp;Employment will be contingent upon the successful completion of all prerequisites required by the U.S. Department of Transportation (DOT) / Federal Motor Carrier Safety Administration (FMCSA) regulations, including a physical and medical certification. &nbsp; &nbsp;<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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