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<br><h4>Company Description</h4><p>Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this mission!</p><h4>Job Description</h4><p><strong>About the Role:</strong></p><p>We are seeking a motivated and detail-oriented Procurement Intern to join our dynamic team. This internship will focus on plant operational expenditure (OPEX) procurement, providing a unique opportunity to gain hands-on experience in the field of procurement within an industrial setting.</p><p><strong>Responsibilities:</strong></p><ul><li>Help track and analyze plant OPEX spending patterns and identify potential cost-saving opportunities</li><li>Assist in the procurement process for plant OPEX items, including identifying suppliers, requesting quotes, and comparing offers</li><li>Develop Procurement synergies between Service Centers,</li><li>Partner closely with the Category Managers to align the negotiation strategies,</li><li>Collaborate with cross-functional teams to understand plant operational needs and procurement requirements</li><li>Assist in maintaining and updating supplier databases and performance metrics</li><li>Participate in supplier negotiations and meetings under supervision</li><li>Contribute to process improvement initiatives within the procurement department</li><li>Assist in preparing reports and presentations on procurement activities and performance</li><li>Learn and apply relevant procurement policies, procedures, and best practices</li></ul><p><strong>Requirements:</strong></p><ul><li>Currently pursuing a bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field</li><li>Strong analytical and problem-solving skills</li><li>Ability to multitask on several concurrent projects.</li><li>&nbsp;Ability to work and thrive in a team environment</li><li>Ability to work with customers and leadership in remote locations</li><li>Communicate effectively to groups in person and over the phone</li><li>Working knowledge of MS Office suite</li><li>Problem solving and analytical skills.</li><li>Excellent communication (oral and written) and interpersonal skills.</li><li>Attention to detail and perseverance</li></ul><p><strong>What We Offer:</strong></p><ul><li>Hands-on experience in industrial procurement</li><li>Exposure to plant operations and OPEX management</li><li>Mentorship from experienced procurement professionals</li><li>Opportunity to contribute to real projects and initiatives</li><li>Networking opportunities within the organization</li><li>Potential for future employment opportunities</li></ul><p>.</p><h4>Additional Information</h4><p>All your information will be kept confidential according to EEO guidelines.</p><p><strong>As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.</strong></p>

Procurement Co-op

<br><h4>Company Description</h4><p>Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this mission!</p><h4>Job Description</h4><p>We are seeking a motivated and detail-oriented Procurement Intern to join our dynamic team.<br>This internship will focus on plant operational expenditure (OPEX) procurement, providing a<br>unique opportunity to gain hands-on experience in the field of procurement within an industrial<br>setting.</p><p><br>Responsibilities:</p><ul><li>Help track and analyze plant OPEX spending patterns and identify potential cost-saving opportunities</li><li>Assist in the procurement process for plant OPEX items, including identifying suppliers, requesting quotes, and comparing offers</li><li>Develop Procurement synergies between Service Centers</li><li>Partner closely with the Category Managers to align the negotiation strategies</li><li>Collaborate with cross-functional teams to understand plant operational needs and procurement requirements</li><li>Assist in maintaining and updating supplier databases and performance metrics</li><li>Participate in supplier negotiations and meetings under supervision</li><li>Contribute to process improvement initiatives within the procurement department</li><li>Assist in preparing reports and presentations on procurement activities and performance</li><li>Learn and apply relevant procurement policies, procedures, and best practices</li></ul><p>What We Offer:</p><ul><li>Hands-on experience in industrial procurement</li><li>Exposure to plant operations and OPEX management</li><li>Mentorship from experienced procurement professionals</li><li>Opportunity to contribute to real projects and initiatives</li><li>Networking opportunities within the organization</li><li>Potential for future employment opportunities</li></ul><h4>Qualifications</h4><ul><li>Currently pursuing a bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field</li><li>Strong analytical and problem-solving skills</li><li>Ability to multitask on several concurrent projects</li><li>Ability to work and thrive in a team environment</li><li>Ability to work with customers and leadership in remote locations</li><li>Communicate effectively to groups in person and over the phone</li><li>Working knowledge of MS Office suite</li><li>Problem-solving and analytical skills</li><li>Excellent communication (oral and written) and interpersonal skills</li><li>Attention to detail and perseverance</li></ul><h4>Additional Information</h4><p>All your information will be kept confidential according to EEO guidelines.</p><p><strong>As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.</strong></p>

Intern - Procurement

<p>At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.</p><h4>Investment Support and Operations Co-ops</h4><p>MFS is a global investment management firm focused on creating long-term value responsibly by doing what’s right for our clients every day. Our rich history dates to 1924, when our founders invented the mutual fund.&nbsp; Since then, collaboration and innovation have fueled our success. Our unwavering commitment to finding the best, most durable investment opportunities is what sets us apart – and our success is grounded in our unique approach, disciplined philosophy and collaborative culture.</p><p>THE ROLE</p><p>Joining our team provides opportunities to share your voice and talents, tackle challenging problems, create solutions and collaborate with dedicated co-workers. This Co-op experience provides participants with a meaningful, relevant work experience as part of their academic studies. In addition to daily responsibilities, participants will have the opportunity to participate in a series of structured activities designed to enhance their learning experience including:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Co-Op New Hire Orientation</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Senior Leadership Speaker Series</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Social &amp; Networking Events</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Presentation Challenges</p><p>At the conclusion of this position, co-ops will have increased their knowledge of investing, the mutual fund industry, employee engagement, and a firm understanding of how investment operations work at an asset manager.</p><p>MFS co-op positions are a 6-month commitment, working Monday – Friday (January 7th - June 27th), and work between 35-40 hours.&nbsp; Our program is designed for undergraduate students who are currently enrolled in a co-op program through their college or university and can meet our requirements.</p><h4>About Global Investment and Client Support Co-ops</h4><p>Global Investment and Client Support (GIS) is responsible for providing the highest level of customer service to the investment team, distribution teams and our clients. This group is responsible for making sure that trades are processed accurately, that transactions are made swiftly and without error, and that all of the data that makes this happen is accurate. If you're looking for a co-op that gives you exposure to the operations that go into building a portfolio, this group may be for you.</p><p>Below are the different functions within GIS:</p><h4>Fixed Income &amp; Equity Operations, STP</h4><p>The Fixed Income and Equity Operations Teams are responsible for the depository reviews, trade confirmations, settlement instructions, trade settlement and failed trades on all securities traded within the Equity and Fixed Income Trading Departments. They are also responsible for ensuring all transactions are delivered to the custodian banks for each account.</p><h4>Market Data Administration</h4><p>The Market Data group is responsible for ensuring MFS investment areas have access to all approved market data information and the use of those services is efficient and effective. This responsibility includes all related administrative and technology functions required to support such market data services.</p><h4>Asset Control</h4><p>The Asset Control team ensures accurate cash and positions by conducting daily cash reconciliations, daily position reconciliations and monthly position reconciliations. Any differences between MFS' internal system and the records of the clients' custodian are identified, communicated, investigated, and resolved as a matter of urgency in order to avoid costly trade errors and claims or potential performance issues.</p><h4>Trade Processing and Collateral Management</h4><p>The Trade Processing Group (TP) is responsible for ensuring that the company's internal accounting system is updated with any transactions that take place within the portfolios. The group is responsible for collateral management and reducing counterparty risk by ensuring collateral is properly posted and tracked between MFS and our counterparties.</p><h4>Enterprise Information Management</h4><p>The Enterprise Information Management Office ("EIM") has responsibility for establishing and monitoring Standards &amp; Guidelines for Data Governance. EIM provides the rules, policies, procedures, tools, roles and responsibilities that guide overall management of enterprise data to ensure consistent, authoritative and trustworthy data is provided in timely manner.</p><p>Positions within GIS typically include:</p><ul><li>Enterprise Information Management Co-op</li><li>Trading and Analytic Support Co-op</li><li>Trade Processing Co-op</li><li>Data Integrity Co-op</li><li>Fixed Income &amp; Equity Trading Support Co-ops</li></ul><h4>WHAT WE ARE LOOKING FOR</h4><ul><li>Strong attention to detail.</li><li>Comfortable working as a part of a team in a fast-paced environment.</li><li>Commitment to learning, creativity and critical thinking.</li><li>Ability to multitask and complete tasks &amp; projects in a timely manner.</li><li>Strong organizational skills, a willingness to work hard and being an effective communicator in a collaborative culture are essential.</li><li>Strong Microsoft office skills, a keen eye for detail, and very process orientated.</li></ul><p>If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email <a href="mailto:talent_acquisition@mfs.com" target="_blank">talent_acquisition@mfs.com</a> for assistance.&nbsp;</p><p><i>MFS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.</i></p><p>#LI-HYBRID</p><p>MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting. </p><p>If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email <a href="mailto:talent_acquisition@mfs.com" target="_blank">talent_acquisition@mfs.com</a> for assistance.&nbsp;</p><p><i><i><i>MFS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. </i></i></i><i>Please see the Know Your Rights: Workplace Discrimination is Illegal document and Pay Transparency Nondiscrimination Provision, linked for your reference.</i></p>

MFS Investment Management

SPRING 2025 - Investment Operations Co-ops (6 Months)

<p><strong>You Lead the Way. We’ve Got Your Back.</strong></p><p>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.</p><p>At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.</p><p>Join Team Amex and let's lead the way together.</p><p>Business Unit/Role Specific Info</p><p>Global Commercial Services (GCS) is a leader in the commercial payments solutions space. This exciting and fast-growing business seeks to drive the success of businesses around the world, rooted in the truth that when our business customers thrive, so do we. We strive to serve all of our commercial clients, from the mom-and-pop store on Main Street to the largest global business.</p><p>We’re looking for graduate level interns to join GCS as a CommercialEnablementStrategy Manager Intern&nbsp;within the Commercial Business Enablement (CBE) department.&nbsp;CBE is the critical engine behind the success of GCS. A global team, CBE is responsible for client onboarding and implementations and training and enablement for the sales organization. As an intern, you will lead a critical strategic project that supports our ambition to be necessary to our commercial customers. Interns will analyze data and insights about the GCS business and our customers to develop effective strategies and efficient processes.</p><p>Successful candidates will be placed in one of two teams:</p><ul><li>Sales Enablement, Pricing, &amp; Transformation – Responsible for enabling optimal performance of our sales organization and delivering critical pivotal initiatives for GCS.</li><li>Onboarding Capabilities – Responsible for defining the core capabilities that shape the onboarding experience for our new customers.</li></ul><p>Minimum Qualifications</p><ul><li>Currently enrolled in full-time graduate degree program</li><li>Students must have a graduation date between December 2024 and June 2025</li><li>1-3 years of prior full-time work experience</li></ul><p>Preferred Qualifications</p><ul><li>Demonstrated interest in the commercial payments business.</li><li>Strong analytical and problem-solving skills with the ability to distill down complex concepts or problems independently.</li><li>Intellectual curiosity and desire to continually learn about the changing payments landscape, emerging technologies and a passion for enhancing the customer experience.</li><li>Ability to collaborate with and build strong relationships with leaders, colleagues in different time zones, and cross-functional partners to deliver value.</li><li>Strong project management skills, communication skills, and attention to detail.</li><li>Excellent written and verbal communication skills with ability to present ideas clearly and concisely.</li><li>Demonstrated resilience, proactive problem solving, ‘can do’ attitude, and optimism in changing circumstances.</li><li>Comfortable challenging the status quo and driving continuous process improvement.</li><li>Proficient in analytical and presentation tools, including MS Excel and PowerPoint.</li></ul><p>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.</p><p>Salary Range: $38.45 to $87.00 hourly + sign-on bonus</p><p>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.</p><p>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.</p><p>We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:</p><ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul><p>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.</p><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.</p><p>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.</p><p>US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.</p><p>If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.</p>

American Express

Campus Graduate - 2025 Global Commercial Services Commercial Enablement Strategy Internship New York, NY

<p><strong>You Lead the Way. We’ve Got Your Back.</strong></p><p>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.</p><p>At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.</p><p>Join Team Amex and let's lead the way together.</p><p>Business Unit/Role Specific Info</p><p>American Express’ Global Commercial Services (GCS) business offers a wide range of card and payment programs, expense management tools, consulting services, business financing and cross-border payments solutions to small businesses, mid-sized companies and large corporations around the world.</p><p>We’re seeking (2) graduate students for a summer internship within GCS’&nbsp;Strategy &amp; Transformation teams, either in SME (Small &amp; Medium Enterprises) organization or G&amp;L (Global &amp; Large Enterprises) organization. The chosen candidates will be responsible to own and influence a strategic project from end-to-end tied to our long-term growth ambitions for the Client Management and sales organizations. Our Strategy &amp; Transformation teams at American Express play a central role in identifying client and colleague needs, defining winning strategies, and influencing partners to complete these goals. The team works to cultivate collaboration and alignment across many cross functional partner teams to deliver on our collective ambitions.</p><p>How will you make an impact in this role?</p><ul><li>Work directly with Senior leaders and other collaborators to define strategic priorities and articulate the operating plan required to reach the objectives</li><li>Collaborate with cross-functional teams including Client Management / Sales, Marketing, Product, Finance, Technology, Pricing, Legal, Compliance and other collaborators.</li><li>Assess business needs based on customer experiences or colleague experiences.</li><li>Derive insights from the customer landscape and colleague feedback.</li><li>Synthesize analytics and financials to develop data-driven recommendations.</li><li>Document and maintain project plan, project processes and communications, including strategic prioritization.</li></ul><p>Minimum Qualifications</p><ul><li>Currently enrolled in a full-time Graduate degree program (MBA preferred)</li><li>Students must have a graduation date between December 2025 and June 2026.</li><li>1-3 years of previous full-time work experience.</li></ul><p>Preferred Qualifications</p><ul><li>Demonstrated interest and experience in commercial payments, strategic planning, and project management.</li><li>Strong analytical and problem-solving skills with the ability to distill complex concepts or problems.</li><li>Intellectual curiosity and desire to continually learn about the changing payments landscape and emerging technologies.</li><li>Ability to collaborate with and build strong relationships with leaders, colleagues in different time zones, and cross-functional partners to deliver value.</li><li>Strong project management skills, communication skills, and attention to detail.</li><li>Exceptional written and verbal communication skills with ability to present ideas clearly and concisely and comfort addressing executive audiences.</li><li>Demonstrated resilience, proactive problem solving, ‘can do’ attitude, and optimism in changing circumstances.</li><li>Ability to multi-task and prioritize within changing business needs, navigating both planned and urgent needs while working independently.</li><li>Comfort with challenging the status quo and driving continuous process improvement.</li><li>Proficiency in analytical and presentation tools, including MS Excel and PowerPoint.</li></ul><p>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.</p><p>Salary Range: $38.45 to $87.00 hourly + sign-on bonus</p><p>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.</p><p>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.</p><p>We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:</p><ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul><p>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.</p><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.</p><p>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.</p><p>US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.</p><p>If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.</p>

Campus Graduate - 2025 Global Commercial Services Small & Medium Enterprises / Global & Large Strategy Internship New York, NY

<br><h4>Introduction</h4><br>Are you passionate about making a meaningful impact in the lives of individuals with Intellectual &amp; Developmental Disabilities (ID/DD) and their families? Are you adept at fostering collaboration among various stakeholders to ensure tailored support services? If so, we're seeking a dynamic Developmental Services Supervisor of Case Management with a proven track record in managing caseloads, navigating complex service systems, and providing leadership in a fast-paced agency environment.<br><br>The State of Connecticut, Department of Developmental Services (DDS) - North Region - has one (1) full-time 1st shift job opportunities for DS Supervisor of Case Management, located in Private Administrative Services, Putnam/Willimantic Offices.<br><br>Position Highlights<br><br><ul><li>Full-time (80 hours/biweekly)&nbsp;</li><li>Monday – Friday: 8:00 a.m. - 4:30 p.m.</li><li>However, work schedule flexibility is required in order to meet the demands of the job.</li><li>Consistent travel between DDS locations on site and across the state that may need to be done at short notice.&nbsp;</li><li>Supervision:        <ul><li>Supervises 10 DS Case Managers</li></ul></li><li>Locations:        <ul><li>East Hartford, Willimantic, Putnam Offices</li></ul></li><li>Caseload:        <ul><li>Over 500 individuals</li><li>Living in their communities</li><li>Need support behaviorally, residentially, medically, and with assistive technology.</li></ul></li><li>Caseload Composition:        <ul><li>Individuals on Comprehensive and IFS waivers.</li></ul></li></ul><br><h4>Selection Plan</h4><br><ul><li>Please visit our 'Applicant Tips on How to Apply' page or view our&nbsp;tutorial.</li><li>The minimum experience and training requirements must be met by the close&nbsp;date on the job opening, unless otherwise specified.</li><li>If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward&nbsp;Magnano, EEO Manager at (860) 418-6148 or&nbsp;<a href="mailto:Edward.Magnano@ct.gov" target="_blank">Edward.Magnano@ct.gov</a>.            </li><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.&nbsp;</li><li>In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.&nbsp;&nbsp;</li><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your&nbsp;JobAps&nbsp;Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and&nbsp;JobAps&nbsp;Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.&nbsp;</li><li>Note:&nbsp; At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.&nbsp; These documents may include:&nbsp; a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.&nbsp; Applicants must meet the minimum qualifications as indicated to apply for this position.&nbsp;</li><li>Should you have questions pertaining to this recruitment, please contact Liz&nbsp;Pinette&nbsp;at&nbsp;<a href="mailto:elizabeth.pinette@ct.gov" target="_blank">elizabeth.pinette@ct.gov</a>.</li><li>This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.&nbsp; It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.&nbsp; Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li><li>For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.</li><li>Read through this helpful link to&nbsp;prepare for your interview.</li></ul><br><h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4><br>    In the Departments of Developmental Services and Social Services this class is accountable for supervising Developmental Services Case Managers or Social Workers in a region or training school.   <br><h4>EXAMPLES OF DUTIES</h4><br><ul><li>Schedules, assigns, oversees and reviews the work of staff;</li><li>Provides staff training and assistance;</li><li>Conducts performance evaluations;</li><li>Determines priorities and plans unit work;</li><li>Establishes and maintains unit procedures;</li><li>Develops or makes recommendations on development of policies and standards;</li><li>Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;</li><li>Prepares reports and correspondence;</li><li>Secures information concerning latest developments and trends in intellectual disabilities and updates Case Managers accordingly;</li><li>Explains departmental programs, policies and procedures to workers, individuals and the public;</li><li>Consults with or advises staff to consult with psychological and multi-disciplinary personnel as appropriate;</li><li>Observes planning support team meetings to insure compliance with DDS policies and utilization of good team process skills;</li><li>Makes assessments of existing resources serving individuals;</li><li>Monitors individual centered and waiver driven quality controls and addresses concerns accordingly;</li><li>Assists in administration of individual participation in federal reimbursement programs;</li><li>May represent facility in any legal proceedings involving individuals;</li><li>Performs related duties as required.</li></ul><br><h4>KNOWLEDGE, SKILL AND ABILITY</h4><br><ul><li>Considerable knowledge of    <ul><li>relevant agency policies and procedures;</li><li>relevant state and federal laws, statutes and regulations;</li><li>intellectual disability case management practices;</li><li>social problems resulting from an intellectual disability and methods for dealing with those problems;</li><li>inter-disciplinary approach to program planning;</li></ul></li><li>Knowledge of    <ul><li>public and private resources for individuals with an intellectual disability;</li><li>relationships between facilities for individuals with an intellectual disability, community agencies, courts and health facilities;</li></ul></li><li>Considerable    <ul><li>interpersonal skills;</li><li>oral and written communication skills;</li></ul></li><li>Ability to utilize computerized software;</li><li>Supervisory ability.</li></ul><br><h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4><br>The General Experience is defined as one of the following:<br><br><ul><li>A Bachelor's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and three (3) years of professional experience providing case management or casework services to an assigned caseload of individuals.</li></ul>OR<br><br><ul><li>A Master's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience providing case management or casework services to an assigned caseload of individuals.</li></ul><br><br>NOTE: A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology.<br><h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4><br>One (1) year of the General Experience must have been providing case management or casework services to individuals with an intellectual disability.<br><br>NOTE: For state employees this experience is interpreted at the level of a Developmental Services Case Manager.<br><h4>PREFERRED QUALIFICATIONS</h4><br><ul><li>Experience managing caseloads that focus in supporting individuals, families and guardians of adults with Intellectual &amp; Developmental Disabilities (ID/DD) to work collaboratively to plan and navigate services and supports tailored to the individual’s needs.</li><li>Experience working with individuals and families, as well as other community stakeholders (i.e. School districts, parent groups, private providers, etc.).</li><li>Experience working in a supervisory capacity.</li><li>Experience training staff on current policies and procedures.</li><li>Experience with Microsoft Office Products, computer software, and handling of databases. </li><li>Experience with the DDS individual budget system, cost / funding guidelines, contracts, and individual budget authorizations </li><li>Experience running reports, reviewing, analyzing, and applying outcomes for staff performance appraisals.</li><li>Experience working in crisis situations.</li><li>Experience providing support and services available to adults with Intellectual &amp; Developmental Disabilities (ID/DD), both within and outside of the Department of Developmental Services.</li><li>Experience and the ability to effectively communicate and work cooperatively with various department such as Probate and Judicial Courts, Department of Social services, Department of Children and Families and the Abuse Investigation Division.</li><li>Experience reading, interpreting, and applying, Abuse and Neglect reporting policies and procedures.</li><li>Experience analyzing, interpreting, and processing Medicaid Waiver requirements, DDS Home &amp; Community Based Services (HCBS) Waivers, and accessing benefits through the Department of Social Services.</li><li>Experience relaying information to public audiences and developing measurement outcomes to prove messages are understood.</li><li>Experience working in independent and collaborative environments.</li></ul><br><h4>SPECIAL REQUIREMENTS</h4><br><ul><li>Must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by Federal regulations.</li><li>Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.</li><li>Incumbents in this class may be required to travel.</li></ul><br><h4>Conclusion</h4><br><strong>AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER</strong><br><br>The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.<br><h4>ACKNOWLEDGEMENT</h4><br>    As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.   <br>

State of Connecticut

Developmental Services Supervisor Of Case Management(Office/On-site)

<br><h4>Introduction</h4><br><em>Experienced in planning including developing written long term plans broad in scope and having impact on a number of operations? Check out this opportunity from the&nbsp;State of Connecticut!</em><br><br>The&nbsp;Department of Revenue Services&nbsp;(DRS)&nbsp;is hiring for a <strong>Planning Specialist</strong> position. This position is located within the Revenue Analytics and Forecasting (RAF) Unit in Hartford, CT.<br><br><strong>POSITION DETAILS</strong><br>This is a full-time, 40 hour per week position on first shift. Schedule is Monday-Friday between 8:00am and 4:30pm.<br><br>The newly established Research, Analytics, and Forecasting (RAF) Division promotes public confidence in taxpayer collection, encourages voluntary taxpayer compliance, supports improved agency performance, contributes to a favorable fiscal and economic condition for the State by enabling data-driven decision making, and exemplifies a professional work environment. The RAF provides a new capability that produces reports yielding descriptive, predictive, and proscriptive insights, by:<br><ul><li>Advising on policy implications of data analytics;</li><li>Working with RAF project team to design data analytics in line with stated public policy objectives or options;</li><li>Researching tax and revenue trends with other CT State agencies, non-profit organizations, other States, and other governmental organizations;</li><li>Analyzing State revenue and tax trends and patterns, including review of statutes to understand the impact of the legislation on tax and revenue;</li><li>Participating in ongoing and ad-hoc research and data analyses enacted by the general assembly and the Governor’s office.</li></ul><br><strong>WHAT WE CAN OFFER YOU</strong><br><br><ul><li><strong>NEW:&nbsp;Visit our&nbsp;State Employee Benefits Overview&nbsp;page!</strong></li><li>The opportunity to work for a Forbes top company: 'Forbes'&nbsp;State of Connecticut Ranked One of the Best Employers of 2023&nbsp;- State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.</li><li>Professional growth and development opportunities.</li><li>A healthy work/life balance to all&nbsp;employees.</li></ul><br><br>Our state has a lot to offer - from fun activities for all ages, to great food and shopping, to&nbsp;beautiful state parks and forests, to our diverse cultures and rich history. Connecticut is a great place to live! Learn more about Connecticut&nbsp;here.&nbsp;<br><br><strong>ABOUT DRS</strong><br>The mission of the Department of Revenue Services is to instill public confidence in the integrity and fairness of tax collection; achieve the highest level of voluntary taxpayer compliance; continuously improve agency performance; contribute to the fiscal and economic well-being of the state; and provide a positive and professional workplace.<br><br><em>For an inside look at how State of Connecticut employees Make an ImpaCT, watch the video below!</em><br><h4>Selection Plan</h4><br><strong>Before you apply:</strong><br><br><ul><li>In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.</li><li>The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li><li>For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.<br></li></ul><strong>Important information for after you apply:</strong><br><ul><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.</li><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.</li><li>Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.</li><li>For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.<br></li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li></ul>Questions about this position should be directed to Jake Ferrari at&nbsp;<a href="mailto:jake.ferrari@ct.gov" target="_blank">jake.ferrari@ct.gov</a>.<br><h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4><br>In a state agency this class is accountable for performing as a specialist in a planning area in support of program and policies.<br><h4>EXAMPLES OF DUTIES</h4><br><ul><li>Performs highly specialized complex duties in a planning and program area;&nbsp;</li><li>Supervises planning, development, coordination and administration of program operations;&nbsp;</li><li>Formulates, recommends, implements policies and guidelines for program;&nbsp;</li><li>Acts as liaison with operating units, agencies and outside officials regarding program policies and procedures;&nbsp;</li><li>Provides technical and consultative services regarding program;&nbsp;</li><li>Prepares reports and correspondence;&nbsp;</li><li>Speaks before groups regarding program;&nbsp;</li><li>May testify before legislative committees;&nbsp;</li><li>Performs related duties as required.</li></ul><br><h4>KNOWLEDGE, SKILL AND ABILITY</h4><br><ul><li>Considerable knowledge of    <ul><li>relevant agency policies and procedures;&nbsp;</li><li>relevant state and federal laws, statutes and regulations;&nbsp;</li><li>principles and practices of state and regional planning;&nbsp;</li><li>research methods and techniques;&nbsp;</li></ul></li><li>Knowledge of relevant programs in private agencies, other states and at national level;&nbsp;</li><li>Considerable    <ul><li>interpersonal skills;&nbsp;</li><li>oral and written communication skills;&nbsp;</li></ul></li><li>Ability to    <ul><li>interpret and evaluate research data;&nbsp;</li><li>utilize computer software.</li></ul></li></ul><br><h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4><br>    Eight (8) years of experience in planning including developing written long term plans broad in scope and having impact on a number of operations.   <br><h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4><br>One (1) year of the General Experience must have been in planning at the level of a Lead Planning Analyst.<br><br>NOTE: Planning is defined as collecting and analyzing technical data (social, environmental, economic, governmental), determining problems and concerns and developing long-term plans accordingly.  These are formal, written plans, i.e., statements of goals and objectives, recommended alternatives for action and policies and programs to achieve the goals and objectives.  Generally, these plans will impact statewide activities or a large-scale corporation which has branch or satellite facilities.  Candidates must often perform these types of duties the majority of time and the planning function must be the major thrust of the job.<br><h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4><br><ul><li>College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.</li><li>A Master's degree in planning, public administration or a closely related field may be substituted for one (1) additional year of the General Experience.</li></ul><br><h4>PREFERRED QUALIFICATIONS</h4><br><ul><li>Experience communicating complex information in simplified terms, both orally and in written correspondence;</li><li>Experience solving public policy problems and developing solutions through consensus building;</li><li>Advanced understanding of local, regional, state and federal government, including experience working with elected officials;</li><li>Experience with the State of Connecticut legislative process, budget datasets, and associated online resources.</li></ul><br><h4>Conclusion</h4><br><strong>AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER</strong><br><br>The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.<br><h4>ACKNOWLEDGEMENT</h4><br>As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all inclusive of every task and/or responsibility.<br>

Planning Specialist

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>AUTONATION</h2><p>Honda West Knoxville </p><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Service Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Experience as an express/quick lube technician is preferred</li><li>Attention to detail</li><li>Ability to follow processes to ensure quality and safety</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Service Technician</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Entry Level Technician - Honda West Knoxville

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Assist with service write-ups and tagging of customer cars and trucks&nbsp;</li><li>Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer&nbsp;</li><li>Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately&nbsp;</li><li>Transport customers and dealership personnel as needed&nbsp;</li><li>Perform deliveries as required&nbsp;</li><li>Clean interior and exterior of new and used vehicles&nbsp;</li><li>Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards&nbsp;</li><li>Return vehicle keys to the appropriate service consultant &nbsp;</li><li>Pick up vehicles from and deliver vehicles to storage&nbsp;</li><li>Pick up parts from the Parts Department &nbsp;</li><li>Test batteries of customer vehicles in service drive&nbsp;</li><li>Maintains building and ground as needed&nbsp;</li><li>Assist with shop clean-up and deliveries when needed&nbsp;</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School Diploma or equivalent</li><li>6-12 months of previous work experience (preferred)&nbsp;</li><li>Ability to read and comprehend written instructions and information&nbsp;</li><li>Demonstrated effective communication and interpersonal skills&nbsp;</li><li>Ability to handle machinery safely &nbsp;</li><li>Ability to drive manual transmission vehicles&nbsp;</li><li>Demonstrated customer service skills&nbsp;</li><li>Must have a valid drivers license</li><li>Ability to operate an automobile&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Porter

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Service Cashier/Administrator is responsible for processing payments for work completed or purchase of parts requests, proper reconciliation of repair orders and parts invoices, and the collection of money from Parts and Service transactions in the dealership. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Inspect every service repair order and/or parts invoice for proper completion and accuracy</li><li>Reconcile the repair orders by transferring the appropriate information from each repair order hard copy to the soft copies</li><li>Calculate the materials charge applicable for each order</li><li>Calculate the taxes to be charged on the categories of goods or services taxed in the local area</li><li>Collect the total retail charges from the customer in cash, check or authorized charge account</li><li>Provide the customer with the proper change and/or receipt</li><li>Complete the accounting section of the repair order as directed by the controller</li><li>Update the customer's service history file according to the procedures specific to the department's service history system</li><li>Deliver to the accounting department all repair orders and parts invoices closed during the business day</li><li>Control the keys associated with completed repair orders, return keys to the customer/or porter when bills are paid, and direct customers to where they may find their vehicle</li><li>File repair orders as directed by the service department manager</li><li>Answer the service department telephone, transfer calls to the people requested or best suited to take the calls, and take written messages when the needed personnel are not available</li><li>Control and turn into the business office any sublet bills associated with the repair orders</li><li>Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines</li><li>Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, it's employees, or customers</li><li>Perform any other administrative tasks as directed by management</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Ability to read, write, add, subtract, divide and comprehend written instructions and information</li><li>6-12 months previous work experience (preferred)</li><li>Demonstrated customer service skills</li><li>Demonstrated communication and interpersonal skills</li><li>Previous industry experience (preferred)</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

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