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About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:Corro Clinical, a division of CorroHealth, is an innovative, rapidly growing physician-led organization that helps hospitals improve financial performance by benchmarking hospital performance by payer and functional area, identifying sources of lost revenue or risk, creating, and implementing operational solutions to address the issues uncovered, and monitoring ongoing results. The company has a vibrant culture that strives to promote a positive work-life balance while allowing professionals to utilize their skills in an environment that positively impacts healthcare.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Location: Remote within US OnlyRequired Schedule: Monday - Friday, 9:00 AM EST - 6:00 PM ESTEssential Functions: <ul><li>You will be on the phone approximately 60% of the day making outbound calls.</li><li>Call payers to schedule Peer to Peer calls with CorroHealth Medical Directors.&nbsp;</li><li>Call payers on cases that are past Peer to Peer scheduled time frame.</li><li>Document information from payer call in CorroHealth proprietary system.&nbsp;</li><li>Enter account status into multiple databases.</li><li>Support various functions within the department such as case entry support, Peer to Peer support, and appeals support.</li><li>You will work independently but must also be able to collaborate and work within a team setting.</li><li>Perform other duties as assigned.&nbsp;</li></ul>Skills Required: <ul><li>Must love communicating with others over the phone.</li><li>Strong verbal and written communication skills. Will need to articulate to payors what is needed and be able to quickly document any relevant information that is obtained.</li><li>Detail-oriented. This position requires the ability to multi-task, work on multiple screens and programs at a time, so must be able to toggle back and forth and keep everything organized.</li><li>You will be working to solve issues, so someone who likes to problem solve, seeks resolution and likes to take initiative will be a great fit!</li><li>Works independently but is a team player.&nbsp;</li><li>Able to work in a fast-paced environment.</li><li>Required to keep all client and sensitive information confidential.&nbsp;</li><li>Strict adherence to HIPAA/HITECH compliance.&nbsp;</li></ul>Education/Experience Required: &nbsp;<ul><li>High School Diploma or equivalent required. Bachelor’s degree preferred.</li><li>Call center experienced preferred.</li><li>Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines, a plus&nbsp;</li><li>Prior experience of accessing hospital EMR’s and Payer Portals preferred.&nbsp;</li><li>Proficient in MS Word and Excel.</li><li>In excel you must be able to open a spreadsheet, utilize formulas such as adding, subtracting, multiplying. You should be able to copy in past in cells as well as create multiple worksheets within a workbook.</li><li>Accurate keyboard skills. You should be able to type a minimum of 30wpm.</li></ul>What we offer:<ul><li>Hourly Payrate: $18.27</li><li>Equipment provided&nbsp;</li><li>Medical/Dental/Vision Insurance</li><li>401k matching (up to 2%)</li><li>PTO: 80 hours accrued, annually</li><li>9 paid holidays</li><li>Tuition reimbursement</li><li>Professional growth and more!</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

Coordinator, Appeals Management

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:Corro Clinical, a division of CorroHealth, is an innovative, rapidly growing physician-led organization that helps hospitals improve financial performance by benchmarking hospital performance by payer and functional area, identifying sources of lost revenue or risk, creating, and implementing operational solutions to address the issues uncovered, and monitoring ongoing results. The company has a vibrant culture that strives to promote a positive work-life balance while allowing professionals to utilize their skills in an environment that positively impacts healthcare.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Location: Remote within US onlyRequired Schedule: Monday - Friday, 11:00 AM EST - 8:00 PM ESTEssential Functions: <ul><li>You will be on the phone approximately 60% of the day.</li><li>Call payers to schedule Peer to Peer calls with CorroHealth Medical Directors.</li><li>Call payers on cases that are past Peer to Peer scheduled time frame.&nbsp;</li><li>Document information from payer call in CorroHealth proprietary system.&nbsp;</li><li>Enter account status into multiple databases.&nbsp;</li><li>Support various functions within the department such as case entry support, Peer to Peer support, and appeals support.&nbsp;</li><li>You will work independently but must also be able to collaborate and work within a team setting.</li><li>Perform other duties as assigned.&nbsp;</li></ul>Skills Required: <ul><li>Must love communicating with others over the phone.</li><li>Strong verbal and written communication skills. Will need to articulate to payors what is needed and be able to quickly document any relevant information that is obtained.</li><li>Detail-oriented. This position requires the ability to multi-task, work on multiple screens and programs at a time, so must be able to toggle back and forth and keep everything organized.</li><li>You will be working to solve issues, so someone who likes to problem solve, seeks resolution and likes to take initiative will be a great fit!</li><li>Works independently but is a team player.&nbsp;</li><li>Able to work in a fast-paced environment.</li><li>Required to keep all client and sensitive information confidential.&nbsp;</li><li>Strict adherence to HIPAA/HITECH compliance&nbsp;</li></ul>Education/Experience Required: &nbsp;<ul><li>High School Diploma or equivalent required. Bachelor’s degree preferred.</li><li>Call center experienced preferred.</li><li>Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines, a plus&nbsp;</li><li>Prior experience of accessing hospital EMR’s and Payer Portals preferred.&nbsp;</li><li>Proficient in MS Word and Excel.</li><li>In excel you must be able to open a spreadsheet, utilize formulas such as adding, subtracting, multiplying. You should be able to copy in past in cells as well as create multiple worksheets within a workbook.</li><li>Accurate keyboard skills. You should be able to type a minimum of 30wpm.</li></ul>What we offer:<ul><li>Hourly payrate: $18.27</li><li>Equipment provided</li><li>Medical/Dental/Vision Insurance</li><li>401k matching (up to 2%)</li><li>PTO: 80 hours accrued annually</li><li>9 paid annual holidays</li><li>Tuition reimbursement</li><li>Professional growth and more!</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Coordinator, P2P Appeals

Job Title STEPS Patient Services Coordinator Requisition Number TE08537 Department Name 3J532:STEPS Temporary Employment Work Location Lexington, KY Salary Range $17 p/hr Type of Position Temporary Position Time Status Full-Time Required Education HS Required Related Experience N/A Required License/Registration/Certification N/A Physical Requirements Sitting for long periods. Shift M-F Day shift Job Summary Register patients, and provide excellent customer service to patients in the College of Dentistry clinics. Ensure accuracy in scheduling and data entry. The position may be on campus or at Turfland location—details to be shared during the interview. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No Preferred Education/Experience 2 years of customer service or patient relations. Deadline to Apply 10/31/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

STEPS Patient Services Coordinator

Join the Clean Energy RevolutionBecome&nbsp;an&nbsp;Information Technology Outsourcing Management, Advisor&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job, you will be responsible for providing IT support services to meet SCE business needs in the IT Enterprise portfolio. You will provide oversight and strategic direction to the Managed Service Provider (MSP) to ensure efficient service delivery to finance business users. Additionally, you will manage the day-to-day responsibilities to support and maintain applications in the Enterprise portfolio, follow up on application services and problem escalations, and ensure customer satisfaction throughout the application service process. You will also communicate and coordinate with business and other IT teams and leadership to ensure appropriate integration of operational activities.Key focus of role involves:IT Service Delivery: Manage daily operations for SAP and finance applications, ensuring service quality and availability. Collaborate with Architects on product design and testing. &nbsp;Partnering with Managed Service Providers: Manage a team of service providers to ensure efficient systems operation. Oversee their performance to meet contractual obligations and SLAs. Analyze IT performance metrics, identify improvement areas, and implement solutions. Conduct periodic reviews, including weekly reports, monthly trend analysis, and QBRs. Client Engagement: Manage business relationships and provide comprehensive customer support to ensure client satisfaction and strengthen relationships. Compliance and Security: Ensure IT solutions stay in sync with regulatory requirements and data governance policies. Safeguard finance data security and integrity and acts as the day-to-day point of contact for both external and internal audit in IT SOX related matters Vendor Relationship: Coordinate with external vendors and service providers to address bug fixes, enhancements, software updates, and complex technical issues. Ensure timely response and issue resolution as defined by vendor Service Level Agreements (SLA). &nbsp;Collaboration: Work closely with multi-functional teams, including IT, engineering, operations, vendor, and business partners, to understand requirements and deliver integrated solutions. As an&nbsp;Information Technology Outsourcing Management, Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Oversees and ensures services are being delivered on time and upholds terms of the contract via governance</li><li>Ensures software renewals are maintained and up to date with the latest software versions</li><li>Collaborates with other IT teams to ensure appropriate integration of operational activities</li><li>Analyzes and improves application service delivery to meet business needs</li><li>Facilitates the resolution of application and operational issues with service providers</li><li>Performs peer reviews on site visit documentation to ensure quality assurance</li><li>Identifies risks and establishes controls on newly outsourced services and activities</li><li>Conducts validation to ensure issues and risks noted during site visits are rectified or mitigated adequately and timely</li><li>Analyzes and reports on operational health to business and IT leadership</li><li>Provides technical expertise to ensure efficient service delivery to business users and to meet business expectations</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience with IT Operations in a managed services environment.</li></ul>Preferred Qualifications<ul><li>Bachelor's degree or higher in Information Technology or related field.</li><li>Experience with working/managing applications such as SAP FICO, PowerPlan, UI Planner and databases such as HANA, Oracle, and SQL.&nbsp;</li><li>Experience with the Agile workflow process and operating modes such as DevOps, Waterfall, Product Lines, Value Streams and SOX compliance.</li><li>Experience with ITIL or other service management frameworks.</li><li>Experience with having technical conversations or making technical presentations to both technical and non-technical audiences.</li><li>Strong communication and interpersonal skills, with the ability to work effectively with finance professionals.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Experience working with managed IT outsourcing service providers.</li><li>Experience and solid understanding of IT service management best practices and standards</li></ul>Additional Information&nbsp;<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Information Technology Outsourcing Management, Advisor

Hiring Manager:&nbsp;David M. Ritchey&nbsp;Job Abbreviation:&nbsp;ENG900_M3_E&nbsp;Pay Range:&nbsp;$165,800.00&nbsp;-$248,800.00&nbsp;Join the Clean Energy RevolutionBecomeaSenior Manager, Demand Side Management Engineeringat Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll lead a team of eight FTEs and manage the work for several consulting firms that support the evaluation needs of SCE’s programs, such as Energy Efficiency (EE), Demand Response (DR), Income Qualified (IQP), and Building Electrification (BE). Your primary responsibilities include managing technology assessment programs, providing technical support, analysis, and quality control for SCE’s Demand Side Management (DSM) program portfolio. You will also maintain the laboratory and testing environment, lead the evaluation, measurement, and verification of emerging technologies, and support the integration of results into the appropriate SCE program area.&nbsp;As a&nbsp;Senior Manager, Demand Side Management Engineering, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Leads a variety of engineering and business initiatives to develop grid strategies, determine how the grid is planned, designed, operated and maintained to operationalize company's strategy</li><li>Manages and prioritizes the engineering roadmap in collaboration with other departments; develops and implements strategies for improving execution efficiency</li><li>Leads, manages and supports the project engineering group and remains responsible and accountable for their teams delivery of small to large scale projects</li><li>Manages execution performance of their teams, identifying barriers, and prioritizing work for their teams to ensure projects are delivered on-time, within scope and within budgets</li><li>Reviews and makes decisions on project plans, resource allocation, risk assessment, mitigation strategies, budgets, and resources to ensure timely and successful delivery of capital and stratiegic projects</li><li>Oversee the development and implementation of a comprehensive project management framework to ensure efficient project execution, reporting, and delivery of goals within budget</li><li>Drives the adoption of digitalization and automation technologies to improve engineering processes, reduce manual effort, and enhance project outcomes</li><li>Leads the development and maintains a robust risk management strategy to identify, assess, and mitigate risks associated with engineering projects</li><li>Develops goals and assigns projects/roles to employees that translate corporate stratiegic vision into actionable initiatives to delegate. </li><li>Leads the development and implementation of cross organizational strategy, technology and safety program to ensure company advancement toward future vision and the well-being of employees and contractors involved in engineering projects</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience supervising a team of direct reports and/or project management.</li><li>Experience performing engineering work in operations, production, construction or maintenance environments.</li></ul>Preferred Qualifications<ul><li>Bachelor’s Degree or higher in Business Administration, Engineering (mechanical, electrical, environmental) or equivalent scientific /technical degree.</li><li>Five or more years of experience managing an organization and/or complex DSM projects with multiple stakeholders. </li><li>Three or more years of experience in leading engineering or technical projects. </li><li>Three or more years of experience in managing vendors, coordinating with technical staff and consultants </li><li>Excellent written and verbal communication skills. </li><li>Strong interpersonal skills and collaborative problem-solving ability.</li><li>DSM Program Experience. </li><li>PE (Professional Engineer) License. </li><li>LEED Accredited Professional. </li><li>Experience managing equipment testing to formal test standards in a technical laboratory environment.</li><li>Three or more years in customer project development for technology assessment work.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li></ul><ul><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li></ul><ul><li>Position will require up to 10%&nbsp;traveling and being out in the field throughout the&nbsp;SCE service territory.&nbsp;</li></ul><ul><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Senior Manager, Demand Side Management Engineering

Initial Posting Date: 10/15/2024Application Deadline:11/04/2024Agency:Oregon Health AuthoritySalary Range:$4,998 - $7,647Position Type:EmployeePosition Title:Domestic Well Safety Program Coordinator (Program Analyst 2)Job Description:The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Health Protection, Environmental Public Health (EPH) Section, Healthy Waters unit in Portland, Oregon has a fantastic career opportunity for a Domestic Well Safety Program Coordinator (Program Analyst 2) which identifies, assesses, and reports on threats to human health from exposure to environmental hazards.This is a full-time, permanent, classified position which is represented by a union.This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies. What will you do? The Program Analyst 2 advises the people and communities of Oregon about potential risks where they live, work, learn and play. EPH works closely with local, state, and federal natural resource management, occupational safety, environmental and other agencies to understand risks to human health posed by changing conditions, policies, and practices.The purpose of this position is to coordinate and conduct day-to-day functions of and special projects related to the Oregon Domestic Well Safety Program (DWSP).&nbsp; The functions include program coordination and monitoring of domestic wells testing, treatment, and water provision activities.&nbsp; It also includes tasks related to data management, reporting, creating and maintaining guidance documents, developing additional program resources (including external contracts) and following confidentiality guidelines and other state statutes in the provision of the work.&nbsp; The role will also provide policy review and guidance, relationship management with internal and external state, local, and tribal government partners, as well as community-based organizations. This position is essential to the development and coordination of work related to the Lower Umatilla Basin Groundwater Management Area (LUBGWMA) – one of the Governor’s Office key priority areas, as well as other work throughout the state related to domestic wells.What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.<ul><li>We offer exceptional medical, vision and dental benefit packages for you and your qualified family members with minimal out-of-pocket costs (member cost share is as low as 1% - 5%). Try this free virtual benefits counselor by clicking here: <a href="https://www.oregon.gov/oha/pebb/pages/alex.aspx&amp;nbsp" target="_blank">https://www.oregon.gov/oha/pebb/pages/alex.aspx&amp;nbsp</a>;</li><li>Paid Leave Days:<ul><li>11 paid holidays each year.</li><li>3 additional paid personal business days each year.</li><li>8 hours of paid sick leave accrued each month.</li><li>8 hours of vacation leave accrued each month with increases every 5 years.</li></ul></li><li>Pension and Retirement plans. After six months of service, you may qualify for the Public Employee Retirement System (PERS). New employees may be enrolled in the Oregon Public Service Retirement Plan (OPSRP).</li><li>Student Loan Forgiveness; Public Service Loan Forgiveness (PSLF) opportunity. The PSLF program may forgive student loan balances after you’ve made the equivalent of 120 qualifying monthly payments.&nbsp;</li><li>Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Continuous growth and development opportunities.</li><li>Click here to learn more and access a summary of State of Oregon benefits.</li></ul>The Oregon Health Authority is committed to:<ul><li>Eliminating health inequities in Oregon by 2030</li><li>Becoming an anti-racist organization</li><li>Developing and promoting culturally and linguistically appropriate programs, and</li><li>Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.</li></ul>Minimum Qualifications: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and two years experience coordinating or administering a program:ORAny combination of experience or education equivalent to five years of experience that typically supports the knowledge and skill requirements listed for the classification.Desired Attributes: <ul><li>Experience in project coordination which includes planning, organizing, directing, motivating, controlling, and decision-making.</li><li>Knowledge of budget processes, budget management, contractual agreements, and procurement procedures, including development and coordination of grant programs and/or review of grant applications.</li><li>Knowledge of natural resource and public health protection programs at the federal, state, and local government levels, with extra consideration for direct experience in water insecurity programs.</li><li>Experience establishing, developing, and maintaining cross-collaborative partnerships, especially with other state agencies, local public health authorities, tribal health clinics, and/or community-based organizations.</li><li>Experience with technical writing to create direct narratives and data reports. Experience communicating technical information to individuals and groups.</li><li>Experience developing scientifically accurate public health outreach and educational materials. Experience designing and maintaining websites.</li><li>Experience promoting a culturally competent and diverse work environment.</li><li>Special consideration will be given to applicants who are bilingual in English and Spanish.</li></ul>Working Conditions: This position may be conducted remotely with full access to the needed operating systems and technology. There are times that work will need to be conducted onsite. On site work will occur: 1) in a standard office environment with no unusual physical demands or exposures; 2) in the context of community and public meetings in meeting rooms. In- and out-of-state travel, requiring overnight stay(s) at the meeting location, may be required.Directions to Apply:Please fill out the online application and submit a resume and cover letter telling us about yourself and how your personal (lived), educational, and/or professional experience qualifies you for this position.<ul><li>External Applicants: Click the “Apply” button and submit your application. Click this link for the External Candidate job aid, and view this video for additional information.</li><li>Current State of Oregon employees: Apply through your employee Workday account. View this job aid for assistance.</li></ul>Resources:<ul><li>Workday will timeout after 20 minutes of inactivity.</li><li>Workday performs best in Google Chrome.</li><li>Check both your e-mail and Workday account for updates regarding this recruitment.</li><li>Oregon Health Authority (OHA)<ul><li>Oregon Health Authority Website</li><li>Mission, Vision and Core Values</li><li>Programs and Divisions</li></ul></li><li>Career Resources<ul><li>State of Oregon Career Resources Page</li><li>Get Your Application and Resume Noticed</li><li>Ace the Interview</li><li>Search for State of Oregon jobs</li><li>How to Set Job Alerts</li></ul></li></ul>Additional Information:<ul><li>Visa Sponsorships: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.&nbsp; OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.</li><li>Pay Scale: Upon receiving a salary offer, we will conduct a pay equity assessment using the information provided in your application to determine your salary placement upon hire. To ensure a comprehensive evaluation, please make certain your application materials are up-to-date and thorough. Include relevant details such as your work history, education, volunteer work, lived experiences, and any other pertinent information related to the position you are applying for. Please visit the Pay Equity Project homepage to learn more.</li><li>Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check, and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Veterans: If you are a veteran, you may receive veterans’ preference points. Click here for more information about veterans’ preference. If you checked that you are a veteran, you will receive a notice in your Workday inbox and will be required to provide your documents at that time. Veterans | Oregon Department of Veterans Affairs: 1-800-692-9666</li><li>This recruitment may be used to establish a list of qualified applicants to fill current or future vacancies.</li></ul>Questions?If you have questions or would like assistance, including an accommodation request under the Americans with Disabilities Act, please contact Juan McGruder, HR Analyst, at <a href="mailto:juan.a.mcgruder@oha.oregon.gov" target="_blank">juan.a.mcgruder@oha.oregon.gov</a>.TTY users, please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll-free 1-855-524-5627, for customer service assistance.Affirmative Action, Equal Opportunity, and Pay Equity:The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.

Oregon Health Authority

Domestic Well Safety Program Coordinator (Program Analyst 2)

Initial Posting Date: 10/15/2024Application Deadline:10/29/2024Agency:Oregon Health AuthoritySalary Range:$6,901 - $10,161Position Type:EmployeePosition Title:Children’s Behavioral Health Clinical Review Coordinator (Operations &amp; Policy Analyst 4)Job Description:Do you have an interest in helping Oregonians in need by assisting Providers with health service authorization requests? Do you have experience using clinical knowledge and experience to support and respond to the needs of children, youth, and young adults navigating complex health needs? We look forward to hearing from you!Click Here to view a Dashboard of all current recruitments for the Behavioral Health Division, Medicaid Division, and the Office of Data Strategy &amp; Operations (which were previously all part of OHA's Health Systems Division). The specific positions associated with this posting are listed under REQ-167444. The dashboard identifies the business area (“Section”) and Unit for each position and also provides a link to a position description to offer you greater context for the role. Section 1 of the position description outlines Position Information, including Work Location and Supervisor Name. Section 3 outlines the Description of Duties.This posting will be used to fill one (1) permanent, full-time position. This position is classified as Management Service and is not represented by a union.Work Location: Salem/Marion or Portland/Multnomah; hybrid positionWhat you will do!The Children’s Behavioral Health Clinical Review Coordinator (BHCRC) provides comprehensive clinical professional consultation regarding which behavioral health condition and clinical treatment combinations are covered under the Oregon Health Plan (OHP) and assists providers in determining if and which alternative clinical treatments would be covered by the OHP. The BHCRC references Oregon Administrative Rules and Health Evidence Review Commission guideline notes to establish a consistent baseline of OHP benefits when addressing requests for OHP coverage of health services. In addition, the BHCRC is responsible for reviewing prior authorization requests for services, equipment, and supplies, using their clinical knowledge and experience to interpret submitted clinical records to verify that the services, equipment, or supplies being requested are covered by the OHP. The BHCRC is also responsible for supporting the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program by identifying and approving medically necessary and medically appropriate services for members younger than 21 years. In addition, the BHCRC identifies occurrences where it is appropriate to approve benefit coverage of other services, equipment, or supplies by exception to existing agency guidance when they are deemed medically necessary, medically appropriate as well to collaborate on agency rule, policy, and guidance development to ensure that guidance supports the health needs of OHP recipients.OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.What's in it for you? Oregon Health Authority is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace.<ul><li>We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: <a href="https://www.oregon.gov/oha/pebb/pages/alex.aspx" target="_blank">https://www.oregon.gov/oha/pebb/pages/alex.aspx</a> &nbsp;</li><li>Paid Leave Days:<ul><li>11 paid holidays each year</li><li>3 additional paid "Personal Business Days" each year</li><li>8 hours of paid sick leave accumulated every month</li><li>Progressive vacation leave accrual with increases every 5 years</li></ul></li><li>Pension and retirement programs</li><li>Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Click here to learn more about State of Oregon benefits.</li></ul>OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision and core values.WHAT WE ARE LOOKING FOR:Minimum QualificationsAny combination of experience or education equivalent to eight years of experience professional-level evaluative, analytical and planning work.NOTE:A degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program will substitute for some required experience:<ul><li>An Associate’s Degree is equal to 18 months of experience.</li><li>A Bachelor's Degree is equal to three years of experience.</li><li>A Master’s Degree is equal to four years of experience.</li><li>A Doctorate Degree is equal to five years of experience.</li></ul>Desired Attributes<ul><li>Active clinical Oregon licensure through one of following licensing boards: The Oregon Medical Board, The Board of Licensed Social Workers, The Oregon Board of Licensed Councelors and Therapists, The Oregon State Board of Nursing Licenses, or The Health Related Licensing Boards. </li><li>Experience in advancing health equity, including effective delivery of culturally responsive and inclusive services, evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.</li><li>Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.</li><li>Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized. </li><li>Specific knowledge of health services delivery systems; government health benefit programs, particularly Medicaid; and client rights related to those programs.</li><li>Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, and advocacy groups.</li><li>Knowledge and understanding of the full continuum of behavioral health care, with specific understanding of the cross section between behavioral health, community corrections and systemic racism.</li><li>Specific knowledge and experience referencing and applying Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.</li><li>Clinical experience working across multiple levels within the behavioral health continuum of care including with children and youth, i.e. outpatient, and/or acute, and/or residential.</li><li>Experience applying clinical knowledge drawn from a broad education in the social and clinical sciences to recognize the most effective, clinically appropriate health care services necessary to promote a person's optimum health and well-being.</li><li>Experience with individual patient advocacy and supporting the acquisition of medically necessary health services.</li><li>Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust and transparency, and promote human-centered change management.</li><li>Experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate.&nbsp; </li><li>Ability to navigate complex relationships; ability to demonstrate collaborative problem-solving skills, consensus-building and solution driven approaches.&nbsp; </li><li>Ability to demonstrate skilled use of collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet.</li></ul><h4>How to apply:</h4><ul><li><h4>Complete the online application</h4></li><li><h4>Attach a Cover Letter, no more than 2 pages, specifically focused on your qualifications for this position as identified in the Desired Attributes section of this announcement.</h4></li><li><h4>Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Update professional, educational, voluntary, and personal experience on your resume. Your application materials will be used to determine salary based on a pay equity assessment.&nbsp; For further information, please visit the Pay Equity Projecthomepage.</h4></li></ul>Questions/Need Help?If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Stephanie Mitchell at Voice: [503-979-7679] (TTY 711) or Email: <a href="mailto:stephanie.d.mitchell@oha.oregon.gov" target="_blank">stephanie.d.mitchell@oha.oregon.gov</a>.TTY users &nbsp;may dial 711 or 1-800-735-2900.For Workday technical support dial 1-855-524-5627.Additional Information<ul><li>Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.</li><li>Candidates gathered from this job announcement may be used to fill future vacancies.</li><li>If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.</li><li>Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.&nbsp; OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.</li><li>If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.</li><li>Attention current State of Oregon employees: To apply for posted positions, please close this window and log into your Workday account and apply through the Career worklet.</li><li>Applicant Help and Support webpage </li></ul>The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position.The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.

Children’s Behavioral Health Clinical Review Coordinator (Operations & Policy Analyst 4)

Salary Range:&nbsp;&nbsp;$77,265.00&nbsp;(Min.) -&nbsp;$100,445.00&nbsp;(Mid.) -&nbsp;$123,625.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Product Business Analyst II is responsible for review and/or development of business requirements (BRD), POR solution definition, needs assessment, critical path, phase gate management and implementation support for commercial &amp; group product concepts/portfolio strategic initiatives.<h4>Duties</h4>Provide subject matter expertise through market trends, competitive analysis, regulatory developments, system feasibility and cross-functional feedback. Collaborate with Product Leadership to provide findings and conclusions from industry, market and legislative reports in order to influence new product innovations, ideas, concepts and / or product enhancements.&nbsp; Define functional, technical and operational business requirements needed to support new innovation development, and/or implementation of particular components of products, network and/or services enhancements.Compose and maintain library of content and configuration requirements needed to implement particular product initiatives. Work with cross functional business partners to understand strategic drivers (administrative costs, costs of care and membership) and align with implementation cycle or Core Transformation initiatives.Develop high-level work plans, including tasks, required staff and project timetable and works with Product Solutions Managers for successful execution. Collaboration with business owners and Information Technology (I.T) to ensure right solution designs, implementation scope and necessary tradeoffs. Partnership with 3rd party vendors on new requirements, existing scope, implementation and support. Research data operations workflow problems and system irregularities. Evaluate critical paths for all upstream and downstream processes. Develop, test, present process improvement solutions and other operational improvements.Perform other duties as assigned.<h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's Degree in Business Administration or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Health Administration or Related Field<h4>Experience</h4>Required:At least 3 years of relevant experience in product marketing analysis.<h4>Skills</h4>Knowledge and ability to apply principles of the product development life cycle (PDLC) discipline and process for development and implementation of new products and/or enhancements.Must be familiar with regulatory guidelines governing product lines; leads regulatory filing process for new/custom product initiatives.Able to use advanced features of MS Office including Excel, PowerPoint, Word, MS Project, Visio and Access.Excellent written and verbal communication and presentation skills.Ability to serve as member on cross-functional implementation or project teams.Working knowledge of the company’s healthcare products, functions and regulatory guidelines.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Business Analyst, Finance

L.A. Care Health Plan

Product Business Analyst II

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Our team is committed to empowering American Express Small Business customers by delivering innovative spend management tools and revenue-generating features that help businesses optimize their financial health. We focus on creating intuitive and actionable insights into spending, cash flow, and budget management, offering solutions that drive operational efficiency and business growth.On this team, you will serve as a Manager of Product Development and visionary, driving the execution on the strategy for spend management capabilities. You will work on building features that cater to customers' spend optimization needs, including insights on transactions, budget tracking, and solutions that improve their bottom line. Collaboration is key in our team, and partner closely with engineering, design, and cross-functional partners to prioritize initiatives, deliver impactful features, and ensure alignment with business goals.The ideal candidate will have proven experience in leading product development from concept to execution, delivering growth initiatives, building roadmaps, delivery strategies, business solution architecture, and providing data-driven insights. You should be adept at leading multiple concurrent priorities, working with diverse teams, preparing and presenting to senior leaders, and aligning product strategies with evolving business needs. This candidate will also have experience in finding existing capabilities to leverage and enhance to drive speed to market and re-usability. If you are passionate about building solutions that enhance small business financial management and revenue growth, and thrive in a dynamic, collaborative environment, this role is for you.Key Responsibilities:<ul><li>Own the end-to-end delivery of product development for specific features within the Blueprint Spend Management initiative, with a focus on revenue-generating and spend optimization tools for American Express Small Business customers.</li><li>Operate with a high degree of autonomy, proactively identifying opportunities for product enhancements and driving initiatives forward with minimal oversight.</li><li>Collaborate with strategy, design, engineering, and cross-functional teams to define, prioritize, and execute the product roadmap, ensuring alignment with business goals.</li><li>Proactively identify and address potential roadblocks or risks, ensuring smooth delivery of product features and adapting quickly to changing priorities or feedback.</li><li>Develop and maintain clear product roadmaps, setting priorities based on business needs, customer insights, and performance metrics.</li><li>Lead the product lifecycle from concept through to execution, ensuring delivery on time and within scope while adapting to new information or evolving project needs.</li><li>Use data-driven insights to monitor product performance and iteratively refine product features to improve user experience and drive revenue growth.</li><li>Facilitate communication with key stakeholders, providing regular updates on product progress, success metrics, and overall alignment with business strategies.</li><li>Adapt product roadmaps based on emerging market trends, competitive dynamics, and evolving customer needs.</li><li>Prepare and present product strategies, roadmaps, and updates to senior leadership and other stakeholders across the enterprise.</li><li>Ensure compliance with regulatory and internal governance standards throughout the product development lifecycle.</li></ul>Minimum Qualifications:<ul><li>3-5 years of confirmed experience in product management, product development, or a related function, preferably within a financial services or technology company</li><li>Demonstrated success in leading product development initiatives from concept to execution, delivering impactful solutions with autonomy and proactivity</li><li>Strong experience collaborating with cross-functional teams (design, engineering, data analytics) to drive product outcomes</li><li>Proven track record when defining and driving a product roadmaps, while leading multiple priorities concurrently and adapting to shifting project requirements</li><li>Excellent communication skills, with the ability to present complex ideas and strategies effectively to both engineers and business partners</li><li>Strong analytical and problem-solving skills, with experience using data to inform product decisions</li><li>Adaptability to work in a fast-paced environment, leading timelines and project requirements efficiently while adjusting to new challenges or information</li><li>Familiarity with agile methodologies and product development frameworks</li><li>Consistent record to work independently and take initiative in solving problems and driving product success</li><li>Bachelor’s degree in business, computer science, engineering, or an equivalent field</li></ul>Preferred Qualifications:<ul><li>Master’s degree (MBA) or equivalent.</li><li>5+ years of experience in product development or product management roles with a focus on small business solutions or financial services.</li><li>Experience with spend management products, payments, or related financial tools.</li><li>Solid understanding of small business customer needs and the financial tools they use for handling cash flow and optimizing spending.</li><li>Experience leading presentations and providing updates to senior executives, with a strong ability to influence and drive partner engagement.</li><li>Consistent track record in leading initiatives that drive revenue growth or improve financial performance for customers.</li><li>Advanced knowledge of metrics to track product success, with experience in using these insights to inform strategy and roadmaps.</li><li>Confirmed ability to adapt product features in response to feedback, evolving market conditions, and new information.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager - Digital Product Management

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful&amp; to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Control Management Risk ID &amp; Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.USCS is looking for a Sr. Analyst of Risk ID &amp; Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas. The Sr. Analyst, US Consumer Services Risk ID &amp; Assessment:<ul><li>Assist in additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events </li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Support thematic risk reporting (levels, trends, causes) </li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Maintain risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul><h4>Required Qualifications:&nbsp;</h4><ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively </li></ul><h4>Preferred Qualifications:</h4><ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp; <ul><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp; </li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

693 Project Management / Professional Services Jobs