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<h4>You Lead the Way. We’ve Got Your Back.&nbsp;</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.&nbsp;At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.&nbsp;Join Team Amex and let's lead the way together.&nbsp;Global Commercial Services (GCS) accounts for nearly 50% of American Express’ card spend and is spread in 26 Markets around the world. GCS continues to be a fast growing business within American Express with the key objectives of accelerating growth, increasing profitability, and enhancing product value propositions to meet client needs. GCS Control Management (CM) serves as GCS First line of defense to ensure the business is appropriately assessing, monitoring &amp; responding to potential risks that could occur within existing business operations and during the execution of the GCS Growth Plan.&nbsp;The objective of the GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. GCS is looking for a Sr. Analyst of Governance, Oversight &amp; Project Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;&nbsp;<h4>Sr. Analyst - Governance, Oversight &amp; Project Management will:</h4><ul><li>Assist in additional identification of risks throughout business processes and systems (along with business process owners)&nbsp;</li></ul><ul><li>Facilitate BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)&nbsp;</li></ul><ul><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events&nbsp;&nbsp;</li></ul><ul><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing&nbsp;</li></ul><ul><li>Support thematic risk reporting (levels, trends, causes)&nbsp;&nbsp;</li></ul><ul><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)&nbsp;</li></ul><ul><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)&nbsp;</li></ul><ul><li>Support risk management practices within the business&nbsp;</li></ul><ul><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring&nbsp;</li></ul><ul><li>Maintain risk profiles and an updated risk register(s)&nbsp;</li></ul><ul><li>Support sharing insights, better practices, themes, etc. across the enterprise&nbsp;</li></ul><h4>Required Qualifications:&nbsp;&nbsp;&nbsp;</h4><ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;&nbsp;</li></ul><ul><li>Project management, communication, and interpersonal skills&nbsp;&nbsp;</li></ul><ul><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;&nbsp;</li></ul><ul><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;&nbsp;</li></ul><h4>Preferred Qualifications:&nbsp;&nbsp;&nbsp;</h4><ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc, JD) or certifications are advantageous&nbsp;&nbsp;</li></ul><ul><li>Experience in at least one of the following:&nbsp;&nbsp;&nbsp;</li></ul><ul><li><ul><li>Supporting identification of operational risks throughout business processes and systems&nbsp;</li></ul></li></ul><ul><li><ul><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met&nbsp;</li></ul></li></ul><ul><li><ul><li>Supporting independent control monitoring, including identification of control improvements&nbsp;</li></ul></li></ul><ul><li><ul><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing&nbsp;</li></ul></li></ul><ul><li><ul><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;&nbsp;&nbsp;</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Analyst - Governance, Oversight & Project Management

19-Nov-2024<h4>Administrative Coordinator</h4>Faculty of Arts and Sciences 67271BRJob SummaryThe administrative coordinator will report to the Executive Director of the Harvard College Observatory and the Astronomy Professor who leads: an astronomy research group, the Prediction Project;&nbsp; the Seamless Astronomy collaboration; the glue software project; and the WorldWide Telescope Ambassadors (WWTA) effort at the Center for Astrophysics (CfA). The Administrative Coordinator will provide a wide range of administrative support and is responsible for day-to-day management and all administrative logistics of the faculty's diverse research and teaching efforts.Position DescriptionThe administrative coordinator will work independently with minimal supervision in a work environment of multiple and conflicting priorities; anticipates and resolves problems and updates supervisor on status of projects and assignments. May oversee part-time work of students, casuals and temps.Responsibilities include:<ul><li><ul><li>Day-to-day operation - Provides high level administrative support to the faculty and WWTA leadership] composes and edits emails, letters, memos, reports and meeting agendas. Ensures briefing material is available in well-managed online environments and is comprehensive. Oversees the scheduling and management of an online calendar including coordinating meetings, appointments, travel arrangements and key administrative and academic meetings.&nbsp;</li><li>Proposal Assistance - Assists with proposal preparation, including text and budgets, and prepares grant reports and proposals for submission.&nbsp;</li><li>Manages Institutional Review Board (IRB) compliance coordination for education research projects using human subjects. Prepares and maintains expenditure records for grant budgets. Prepares purchase orders and expense reports for reimbursement and ensures appropriate use of funds for reimbursements, travel expenditures, and payables.&nbsp;</li><li>Scheduling and Planning - Plans and manages several workshops and other events per year. Coordinates schedules of PI and other project staff. Makes travel arrangements and coordinates activities of the research group.&nbsp;</li><li>Travel: Assists in arranging travel and manages travel reimbursements. Travel arrangements and reimbursements are handled not only for Dr. Goodman but also for her Research Group/Collaborators.&nbsp;</li><li>Reimbursements/Reconciling of Charges: Reconciling of Corporate Card purchases (collecting business purposes, receipts, and appropriate account codings). Reimbursements for Research Group purchases (lunches, supplies, etc.). Occasional foreign wire transfers for International Collaborators seeking reimbursement for costs.</li><li>Materials Management - Manages materials given to the faculty member at research and administrative meetings, by maintaining an online filing system, including born-digital material, as well as scanned hardcopy handouts, etc. Uploads and maintains online materials for courses, research papers, and technical manuscripts, using the OpenScholar, Wix, Dataverse, Canvas, edX and other environments as they arise. Adeptly creates graphs, spreadsheets, charts, and ad hoc reports using assorted sources including University financial systems. Maintains, prints, and files paper materials as needed for education research projects, including surveys, assessments, and consent forms. Maintains and archives digital materials as needed for education research projects, including in-class video and student assessment interviews. Maintains and organizes physical materials as needed for projects.&nbsp; Web Content Maintenance - Maintains content on research group and related web pages on OpenScholar and the Prediction Project using Wix, under the direction of the faculty member; on WWT Ambassadors webpages under the direction of the WWTA Program Director and occasionally on pages of the Astronomy department website using Open Scholar.</li></ul></li></ul>Basic Qualifications<ul><li>Minimum of five years experience in an academic or research environment. Education beyond high school may count towards experience.</li></ul>Additional Qualifications and Skills<ul><li>College degree or experience working in an academic and/or research environment.</li><li>Excellent organizational skills with particular ability to prioritize work in an environment with multiple and conflicting priorities.</li><li>Superb written and verbal communication skills.</li><li>Ability to think analytically and strategically.</li><li>Excellent financial and accounting skills.</li><li>Experience planning and managing events.</li><li>Must be professional and show exceptional judgement and a high level of discretion.</li><li>Ability to problem solve and "think outside the box".</li><li>Ability to quickly comprehend policies, procedures and computer applications and pro-actively apply them.</li><li>Excellent organizational skills and experience managing multiple competing priorities effectively and efficiently.</li><li>High level of comfort and proficiency with standard Macintosh applications (e.g. Pages, Keynote) and Google Applications (e.g. Google Docs, Google Sheets, Google Drive).</li><li>Familiarity with web-site editing tools and HTML highly desirable.</li><li>Team player with the ability to successfully interact with many stakeholders throughout Harvard and externally.</li><li>Proven project and/or program management and/or event-planning skills.</li><li>Must possess the ability to learn and adapt to new systems quickly, including emerging office technologies and communication tools.</li></ul>Working Conditions<ul><li>This is a part-time role working 24.5 hours per week on campus in Cambridge, Massachusetts.</li><li>Specific days and hours will be determined between you and your manager based on business needs.</li><li>There may be some flexibility to work remotely up to 1 day per week.</li></ul>Additional Information<ul><li>Applicants MUST submit a cover letter in addition to their resume in order for their application to be reviewed.&nbsp;</li></ul><ul><li>We regret that Harvard University is unable to provide work authorization and/or visa sponsorship for this position.</li></ul><ul><li>Pre-employment reference and background checks required.</li><li>All formal written offers will be made by FAS Human Resources.</li></ul>Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only).&nbsp;About UsThe Seamless Astronomy program is a collaboration amongst astronomers, information scientists, data visualization specialists, educators, and computer scientists. The WorldWide Telescope Ambassadors program includes educational activities at Harvard, in local schools, online, at science fairs, and at museums, as well as active collaboration with the Science Education Department at the CfA. In addition to leadership roles in the Seamless Astronomy and WWTA efforts, the faculty also runs a traditional astronomy research group at the CfA, which coordinates the research of several undergraduate and graduate students, plus postdoctoral fellows. Teaching efforts related to these projects span subjects from astronomy to data visualization to the history of prediction, and they take place on the Harvard campus as well as online (via edX and LabXchange).&nbsp; We invite individuals with diverse backgrounds, experiences and abilities to be a part of our communityBenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code403039 Faculty Assistant III Work FormatHybrid (partially on-site, partially remote) Sub-UnitSciences Salary Grade055DepartmentHarvard College ObservatoryUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusPart-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-CM1

Harvard University FAS Human Resources

Administrative Coordinator

19-Nov-2024<h4>Coordinator of Special Projects</h4>Harvard Medical School 67314BRPosition DescriptionThe Department of Global Health and Social Medicine (DGHSM) at Harvard Medical School applies social science and humanities research to improve the practice of medicine, the delivery of treatment, and the development of health care policies worldwide. To maintain our leadership of the field, the Department must: underline our commitment to teaching and research in global health equity; maintain and enhance support for “effector arms,” with a focus on implementation and delivery; strengthen models of graduate and post-graduate training, and coordinate efforts throughout Harvard to build a common agenda around global health equity. The DGHSM is seeking a strong applicant for the position of Coordinator of Special Projects. Under the direction of the Executive Director, the Coordinator of Special Projects will be responsible in assisting with the organization of on-going projects and initiatives such as but not limited to: the day-to-day operations of the Paul Farmer Collaborative, the planning and execution of an academic symposium, maintaining the department website and creating and disseminating a weekly newsletter. To be successful as a Coordinator of Special Projects, the individual will need to be able to work on tight deadlines, be competent in using Microsoft Office applications such as Word and Excel, and have exceptional verbal, written, and presentation skills. Project Management<ul><li>Maintains and monitors project plans and project schedules for special projects.</li><li>Organizes, attends, and participates in stakeholders’ meetings. Facilitates meetings where appropriate and is responsible for taking minutes. Ensures stakeholder views are managed towards the best solution.</li><li>Ensures smooth processes to drive collaborations with faculty and staff.</li><li>Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project.</li><li>Documents and follows-up on important actions and decisions from meetings.</li><li>Prepares necessary presentation materials for meetings.</li><li>Creates a project management calendar for fulfilling each goal and objective.</li><li>Demonstrates keen judgement and critical thinking skills in determining next steps, including seeking feedback from colleagues, supervisors, and faculty members, as appropriate.</li></ul> Communications and Special Events<ul><li>Primary point of contact for external needs of the special projects.</li><li>Responsible for the dissemination for weekly newsletter and manages the department website.</li><li>Responsible for the planning and execution of symposia and other special events that are part of special projects.</li></ul> Administration and Finance<ul><li>Provides administrative and financial support to the executive director and the director of finance including but not limited to budget development.</li><li>Responsible for Concur reimbursements and non-employee reimbursements.</li><li>Coordinates travel arrangements.</li><li>Works with finance team to ensure all invoices are paid.</li></ul> Other<ul><li>Performs related duties as assigned.</li></ul>Basic Qualifications4 or more years of relevant experience. A Bachelor’s degree may count towards experience.Additional Qualifications and Skills<ul><li>Experience in an academic setting working with faculty and students.</li><li>Excellent organizational and communication skills.</li><li>Able to deal with confidential and sensitive information. Able to work independently and collaborate with others.</li><li>Ability to manage concurrent projects and multiple priorities.</li><li>High degree of flexibility and adaptability. Skills in Word, Excel, and PowerPoint required.</li><li>Experience in higher education or related field is a plus.</li></ul>Additional InformationThis is a 2-year term appointment with the possibility of renewal contingent on funding. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e) &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Boston Job Code403040 Coordinator II Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade055DepartmentGlobal Health and Social MedicineUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Schedule40 hrs. per week | Monday - Friday | 8:00 am - 5:00 pmCommitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values&nbsp;&nbsp;&nbsp; <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-KM2

Coordinator of Special Projects

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!Job SummaryThe Sr. Coordinator, Ticket Operations supports the leader(s) of Ticket Operations and each of the ticket operations staff by providing support and services on all day to day or special project and fulfillment needs.&nbsp;ResponsibilitiesPerforms any combination of the following duties according to specific departmental guidelines:<ul><li>Assist in making recommendations on ways to enhance and simplify the Ticket Operations process</li><li>Assist in all product training for the Consumer Services Center &amp; Sales Academy</li><li>Assist the Regional Ticket Operations staff on all special project needs <ul><li>Reseating</li><li>Declined payment plans</li></ul></li><li>Work closely the Consumer Services Center Management team on handling all Action Forms</li><li>Tier 1 level on all System, Financial Controls <ul><li>Collection and Input of Daily Balancing and Pricing Changes</li></ul></li><li>Track and respond to all emails in the track-specific ticket operations inbox</li><li>Process all Corporate &amp; Complimentary Ticket accounts</li><li>Assist with all Event Weekend Ticket Operations needs <ul><li>Event Staffing</li><li>Will Call Operations</li><li>Nightly Reconciliation</li><li>Final Event Reports</li></ul></li><li>Where applicable, assist in the hiring, staffing and scheduling of all event weekend staff</li><li>Handling and processing of all inbound mail <ul><li>Renewals</li><li>Inbound Consumer Correspondence</li></ul></li><li>Assume responsibility for all walk-up sales and questions</li><li>Assist in developing &amp; implementation of efficiency opportunities within the Ticket Operations</li><li>Other duties as assigned</li></ul>Qualifications<ul><li>High school diploma or GED required or equivalent combination of education and experience</li><li>Experience with ticketing software (i.e., Ticketmaster, Tickets.com) preferred</li><li>Box office experience preferred</li><li>Able to manage projects from conception to implementation</li><li>Familiarity with the sport of NASCAR is a plus</li><li>Proficient in Microsoft Office Suite, specifically Microsoft Excel</li><li>Excellent communication skills, both verbal &amp; written</li><li>Self-starter, able to prioritize and work independently with minimal supervision</li></ul>Apply Now!Learn more about this role and our team by applying at <a href="https://careers.nascar.com/&amp;nbsp" target="_blank">https://careers.nascar.com/&amp;nbsp</a>; for consideration.NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.

NASCAR

Sr. Ticket Operations Coordinator

We are looking for an experienced and entrepreneurial Senior Roadway Engineer to join our firm in Columbus, Ohio. In this pivotal role, you will lead the charge in not only managing roadway design projects but also spearheading our efforts to grow our team and establish our presence in the regional market. This position offers a unique opportunity for a forward-thinking professional to make a significant impact on our organization's growth trajectory while perpetuating our core values and driving innovation and excellence in transportation engineering.&nbsp;Lochmueller Group is a regional engineering consulting firm with an emphasis on infrastructure.&nbsp;&nbsp;We provide multi-disciplined services for a variety of public agencies and private entities, including transportation design; water resources design; environmental analysis &amp; permitting; construction engineering &amp; inspection; traffic engineering &amp; transportation planning; surveying; and land acquisition &amp; appraisal. Our transportation design team offers a variety of services, but most of our work involves roadway and bridge design for various local agencies and state DOT’s. &nbsp;For over 40 years, Lochmueller Group has helped communities reinvent their future through thoughtful, actionable planning and design.&nbsp;Our dedication to building a team that demonstrates our corporate values (CARDIA) is what sets us apart:&nbsp;CARDIA: Creativity; Accountability; Respect; Dedication; Integrity; Achievement &nbsp;Lochmueller Group provides an excellent workplace culture established by our people who share these values. We are a 100% employee-owned company, and our people are invested in the success and continued development of each other and the firm. This is a great place to build a career and grow with a company that is dedicated to quality and service.&nbsp;<h4>Key responsibilities of this role will include: </h4><ul><li>Team Growth and Leadership: Collaborate with corporate staff and management to build a high-performing roadway design engineering team; As the team grows, lead and manage a team or teams, including engineers and technicians. Provide technical guidance and mentorship to junior team members. Foster a positive workplace culture, exemplifying the company’s core values. Ensure the professional growth and development of department team members. Guide the team to deliver high-quality results.</li><li>Project Management and Delivery: Manage local agency and DOT roadway design projects. Ensure project deliverables are completed on time and within budget. Lead the planning, execution, and delivery of roadway design projects. Plan, organize, and direct activities of project teams and/or direct reports, including project management, design, and construction oversight. Perform QC/QA as needed.</li><li>Business Development and Client Relations: Coordinate with the Roadway Discipline Leader and Regional Leader to develop and implement strategies for regional market penetration. Develop new client relationships and seek out opportunities for new business with local agency and DOT clients. Represent the company at industry events and expand the company’s brand recognition within the region. Collaborate with the company’s other service lines to effectively promote our capabilities and cross-sell services. Coordinate with clients, stakeholders, and regulatory agencies to ensure compliance with regulations and specifications.</li><li>You may also be involved in other various responsibilities and projects in this role.&nbsp;</li></ul><h4>Qualifications for this role: </h4><ul><li>Bachelor’s or Master’s Degree in Civil Engineering</li><li>Professional Engineer (PE)</li><li>15+ years of progressive experience in roadway design with extensive ODOT experience</li><li>Demonstrated leadership capabilities </li><li>Experience with project management and accounting software</li><li>Exceptional organization skills</li><li>Proficiency with Microsoft Office products including: Excel, Word, and PowerPoint</li><li>Strong written and verbal communication skills</li><li>Ability to work individually or as part of a team</li></ul><h4>What we offer:</h4><ul><li>Employee Stock Ownership Plan (ESOP) – Become an employee-owner!</li><li>Rich coverage for major medical insurance</li><li>Flexible scheduling and telecommuting options</li><li>401(k) plan with company match</li><li>Basic life insurance (with option for additional voluntary life insurance)</li><li>Short-Term and Long-Term disability insurance</li><li>Generous vacation and sick leave</li><li>Student loan repayment benefit</li></ul>Lochmueller Group is an Equal Opportunity/Affirmative Action employer. Lochgroup fully supports and maintains compliance with all state, federal, and local regulations. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, protected veteran status, genetic information, or any other category protected by federal, state, and local laws. Some of the content in this job post may have been auto-generated using advanced AI.

Lochmueller Group

Senior Project Manager - Roadway Engineer

Salary Range:&nbsp;&nbsp;$50,216.00&nbsp;(Min.) -&nbsp;$62,770.00&nbsp;(Mid.) -&nbsp;$75,324.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Enhanced Care Management (ECM) Coordinator II provides a broad range of project and operational support to the Enhanced Care Management team.&nbsp; This position is responsible for coordinating and organizing Enhanced Care Management activities, by handling all administrative and technical functions of the authorization process including intake, logging, tracking and status follow-up. This position supports the Enhanced Care Management administration team in the monitoring and oversight process by collecting information, communicating with members, providers, and internal departments, and tracking program and compliance reports.<h4>Duties</h4>The Enhanced Care Management Coordinator II supports all administrative and technical functions of the Enhanced Care Management authorization process including intake, logging, tracking and status follow-up. Processing of time sensitive authorization and pre-certification requests to meet department timeframes and regulatory requirements; Computer Input: Accurately and completely process referrals/authorizations in the UM system of record; Identify duplicate requests using claims to verify existing authorization. Independently identifying and appropriately returning any file that is a duplicate to one already processed in the system; Appropriately documenting what information was used in making this determination within 4 hours of receipt. Appropriate identification and timely notification of time sensitive requests; Accurate Filing/Maintenance of confidential member information. Creating secure, complete, files. Interface with members, Enhanced Care Management personnel and other internal and external agencies; Ensure all referrals and authorizations comply with L.A. Care requirements such as submitting requested information in a timely manner and using the approved Authorization Request form with complete information i.e.: Population of Focus criteria, DX codes, CPT, HCPC codes. (40%)Provide organizational and administrative support for Enhanced Care Management activities to help achieve desired goals.&nbsp; Plan and coordinate meetings, events, and related project activities to facilitate the optimal performance of Enhanced Care Management. Handles scheduling and coordination for stakeholder and provider meetings; correspondence, and follow up reports; compiles meeting materials; and maintains updated information on Enhanced Care Management. Assist with disseminating program communications to internal and external stakeholders. Provides assistance to team members as needed to achieve department goals. (30%)Supports the Enhanced Care Management program administration team in the monitoring and oversight process. Maintains the regular reporting responsibilities for Enhanced Care Management; tracks report timeliness, and notifies team of delays. Assists with soliciting information from providers concerning member cases and program operations for grievance and appeal requests. Provides non-clinical support to the Enhanced Care Management Clinical Specialist to support the provider oversight and review process (20%)Performs other duties as assigned (10%)<h4>Duties Continued</h4><h4>Education Required</h4>High School Diploma/or High School Equivalency Certificate<h4>Education Preferred</h4><h4>Experience</h4>Required: Minimum of 1 year of coordinator experience in health care/health services, with at least 1 year of experience in Medi-Cal managed care and/or as a Medical Assistant.<h4>Skills</h4>Required:Knowledge of medical terminology, ICD-10, HCPCS and CPT codes.Strong verbal and written communication skills.Proficiency with Microsoft Outlook, Word, Excel, PowerPoint.Excellent organizational, interpersonal and time management skills.Must be detail-oriented and a team player.Persuasion Skills: Must be able to interface with members, medical personnel, and other internal and external agencies. This includes persuading others to comply with L. A. Care requirements, and providing information in a timely fashion.Preferred:Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese&nbsp;&nbsp; <h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Administrative Assistant, Claims, Medical Assistant, Administrative, Insurance, Healthcare

L.A. Care Health Plan

Enhanced Care Management Coordinator II

<dt><h4>Description</h4></dt>Do you desire to make a difference in your community and be&nbsp;off most evenings and weekends? If so, this is the job for you!!&nbsp;Click here for the video&nbsp;Public Health Nursing Program Consultant, Level 1, 2 or 3(Based on qualifications/experience)&nbsp;Posted Date:November 18, 2024Closing Date:November 28, 2024Position Type: 1 Full-TimePositionLocation:Infectious Disease Program/Albany, Georgia Office&nbsp;Office may be located anywhere within our 14-county health district.&nbsp;Paygrade/Salary:L-$58,547.06,&nbsp;M-$66,168.17, N-$78,955.29&nbsp;(Based on qualifications/experience)Job Code(s):&nbsp;HCP 210, HCP211, HCP212We offer: 13 paid holidays, Educational Support Leave, 3 wks. accrual of Annual Leave &amp; 3 wks. accrual of Sick Leave. A defined benefit retirement plan, plus (employer matched) 401(k) plan. Health and Flexible Benefits (Dental, Vision, Legal, Long-Term Care, Dependent Life, AD&amp;D, Short and Long-Term Disability, and Spending Accounts.&nbsp;<dt><h4>Job Responsibilities</h4></dt><ul><li>Provides outstanding Customer Service&nbsp;</li><li>Maintains HIPAA standards related to Privacy and Security</li><li>Provides related technical assistance and training within the district-wide TB program&nbsp;</li><li>Manages&nbsp;the planning and implementation of TB program-related activities</li><li>Evaluates the TB program and activities for compliance with state and/or federal guidelines</li><li>Acts as a lead worker on projects and/or programs</li><li>May conduct presentations at schools, churches, organizations, etc., and may serve on community committees</li><li>Responds to Public Health Emergencies</li></ul><dt><h4>Minimum Qualifications</h4></dt>Master's degree in nursing, public health or related field from an accredited college or university AND One year of nursing experience AND current Georgia Registered Professional Nurse license AND CPR certified OR Bachelor's degree in nursing from an accredited college or university AND Three years of nursing experience AND current Georgia Registered Professional Nurse license AND CPR certified.&nbsp;(Please mail or bring a copy of your College Transcript or Diploma to the Interview—you must have an official transcript prior to the start date). This position requires the ability to lift up to 45 lbs. and the ability to bend and reach up.<dt><h4>Additional Information</h4></dt>Preferred Qualifications<ul><li>Master's degree in nursing, public health, or related field from an accredited college or university</li><li>Previous employment with any state's Department of Public Health or a County Board of Health &nbsp;</li><li>Audit/QA experience</li><li>Experience providing technical assistance and training</li><li>One or more years of managerial experience</li><li>Case Management experience</li><li>Experience working with Tuberculosis patients</li></ul>A State Merit Application for Employment must be received by this office no later than the deadline. Highlight any experience related to the Preferred Qualifications. This position may require driving company vehicles (Valid driver's license required) and working some evenings and weekends during special events such as health fairs and responding to disasters. Selected applicant must consent to a motor vehicle record assessment. Points should be less than 10 and/or not negatively impact insurance rates for the agency. Drug screen, criminal background check and immunization records may be required. If selected, male applicants between 18 and 26 years of age must present proof of Selective Service Registration. All information submitted is subject to verification. &nbsp;We are an Equal Opportunity EmployerDue to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

Public Health Nursing Program Consultant, Level 1, 2 or 3

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.The objective of the GMNS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GMNS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.GMNS is looking for a Manager of Risk I.D. &amp; Assessment, focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Manager GMNS Risk I.D. &amp; Assessment will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate BUs in their risk assessments performance (e.g., Process Risk Self-Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events </li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Review categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Advise BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Review risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Review risk profiles and an updated risk register(s)</li></ul>Required Qualifications:&nbsp;<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Strong project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:&nbsp;&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following: <ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies </li><li>Reviewing independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes </li><li>Experience in financial services industry</li></ul></li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Manager - Control Management, Risk ID & Assessment

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role Objective:We are seeking an upbeat, self-motivated colleague to join our dynamic Early Tenure team as an Account Development Consultant. The Early Tenure Team is responsible for the on-boarding and early tenure treatment of our newly acquired commercial clients. The ADC’s role is focused on driving charge volume by completing the onboarding of client’s business and corporate programs. This includes engaging, educating, and growing new commercial card clients through outbound, dialogic treatment to ramp spend and build meaningful, deep, and loyal relationships. This is a great opportunity to be a part of a strong, dynamic team that is responsible for the most critical moments of a client’s tenure and sets the trajectory for their relationship ahead with American Express.Responsibilities:<ul><li>Outbound telephone-based consultation and account development. </li><li>Understand client needs, provide appropriate solutions and resolve/redirect client concerns.  </li><li>Use consultative selling &amp; negotiation skills to achieve growth in charge volume. </li><li>Quickly earn client trust to recommend payment efficiencies, while&nbsp;demonstrating value.</li><li>Develop cross-functional partnerships to&nbsp;optimize Blue Box values.</li><li>Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure and American Express Leadership Behaviors.</li><li>Be a champion of and for Compliance within US SME AD and GCS.</li><li>Training will be 5 weeks fully onsite in Phoenix, AZ.</li><li>After training, colleagues will have flexibility to work in the Hybrid model (3 days onsite).</li></ul>Qualifications:<ul><li>Business and Corporate Program Knowledge preferred</li><li>Prior consultative sales or account development experience, preferably in an outbound call environment.</li><li>Effective account development with proven experience in building and managing an effective "pipeline" of growth opportunities.</li><li>Must&nbsp;possess the ability to build and leverage relationships with internal colleagues and support personnel.</li><li>Proven ability to handle multiple priorities, work in a fast-paced environment and make decisions quickly while&nbsp;demonstrating flexibility, resourcefulness, personal accountability, and resiliency.</li><li>Must have proven organizational, self-motivation, and excellent time management skills, with a strong attention to detail, and the ability to meet critical deliverables and deadlines.</li><li>Convey a focused work ethic &amp;&nbsp;possess an enthusiastic “can do” attitude.</li><li>Experience with SalesForce.com and intranet-based applications/platforms a plus.</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Account Development Consultant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The objective of the Global Services Group (GSG) Control Management Governance team is to establish the Operational Risk and Controls strategy for GSG, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.GSG Control Management is looking for a Manager of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, GSG Control Manager Governance will:<ul><li>Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)</li><li>Support execution plans for operational risk management within the business unit GSG, including GSG specific guidelines, project plans, etc.</li><li>Implement the operational risk framework to enable effective risk management and decision making in GSG</li><li>Help create GSG-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Facilitate the understanding and use of the risk governance framework across GSG through regular communication</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities</li><li>Experience in at least one of the following in a supporting role: Translating operational risk strategy and appetite into execution guidelines; Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds; Implementing the operational risk governance frameworks; Creating, communicating and ensuring understanding and adherence to operational risk procedures and standards; Supporting the operational risk exam management processes</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Excellent qualitative analytical skills</li><li>Project management skills</li><li>Excellent communication and interpersonal skills, with an ability to interact senior GSG/tech counterparts</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

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