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Title Quality Improvement Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position QI Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Brooklyn, NY&nbsp; Salary $70-$80K&nbsp; Days/Hours Monday - Friday; 9am - 5pm&nbsp; Description The Quality Improvement Coordinator participates in overall execution of Quality Improvement and Compliance Department activities, including but not limited to audit activities, incident management, program support and policy and procedure implementation and administrative follow up.&nbsp;&nbsp; This individual also participates in Admission activities, including intakes.&nbsp; Responsibilities include but are not limited to: <ul><li>Incident Management tracking activities and administrative follow up, including, but not limited to coordinating meetings, taking minutes, completing NIMRS reports, completing Precision Care Incident reports, completing quarterly and annual trend reports, incident follow up and tracking/gathering supporting documentation.&nbsp; Conduct incident investigations and post mortem reviews, as assigned and complete related follow up.&nbsp;</li><li>Develop expertise in Electronic Health Records system, support and facilitate agency internal Precision Care Help Desk and provide troubleshooting and technical support as needed.&nbsp; Complete administrative follow up and track all problems to ensure resolution of issues.</li><li>Provide administrative support to the Risk Management Committee including, but not limited to, coordinating meetings, taking minutes and completing necessary follow up.</li><li>Provide administrative support to the Quality Improvement Committee and various Sub-Committees including, but not limited to, coordinating meetings, taking minutes and completing necessary follow up.</li><li>Take lead with Records Management activities, included but not limited to filing overflow and discharged records for LI SHO and CR/CTAP programs; coordinating destruction of records which have reached retention across all departments and programs; maintaining retention and destruction logs and updating Concern’s Records Retention Schedule.</li><li>Participate in auditing activities, as assigned and assist with coordinating and/or facilitating administrative follow up.</li><li>Maintain all Compliance/QI tracking systems to include the Compliance, Accounting of Disclosures, (including all video footage and record requests), Grievance, Gift and Incident logs, and track and document all issues through resolution.</li><li>Maintain and Update Compliance/QI Work Plan and Internal Auditing Schedule</li><li>Participate in troubleshooting and administrative support activities for various software databases including RHIO and OMH database systems and provide training and support for the correct use of these systems including use of electronic devices, i.e., iPads.</li><li>Maintain Policies/Procedures and Forms Directories and participate in regular review of creating and updating forms and policies. Provide training to support implementation.</li><li>Provide training and support to program staff in response to individual and/or program needs.&nbsp;</li><li>Produce reports regularly and as assigned, to support programs and to assist in keeping senior management informed of trends and outcomes.</li><li>Participate in internal agency and external committees.</li><li>Remain current with all agency required compliance documents and trainings.</li><li>Other duties as assigned.</li></ul> Salary Range- $70 - 80K&nbsp; Position Requirements Bachelor’s Degree Required, Master’s Degree preferred plus a minimum of three years of relevant management experience in residential programs.&nbsp; Previous Residential Director experience preferred. Candidate should have knowledge of state and federal regulations and have excellent communication skills.&nbsp; Candidate should possess leadership qualities and be able to follow through on tasks independently.&nbsp; The individual should also possess skills in group facilitation, employee training, creating and/or revising policies. Knowledge and experience in Microsoft Word, Microsoft Excel, Power Point, Precision Care and general Information Technology is strongly preferred.&nbsp; Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Concern Housing

Quality Improvement Coordinator

Title Assistant Community Outreach &amp; Engagement Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Assistant Community Outreach &amp; Engagement Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Port Jefferson Station&nbsp; Salary $42,500/yr.&nbsp; Days/Hours Tuesday - Saturday; 11am - 7pm&nbsp; Description Concern Housing is looking for an Assistant Community Outreach &amp; Engagement Coordinator to join our team and work in the the Opioid Prevention Program! The&nbsp;Assistant Community Outreach &amp; Engagement Coordinator will support the Community Outreach &amp; Engagement Coordinator with facilitating various activities within the program. This position focuses on assisting with program planning, mentorship, and creating a safe and engaging environment for participants. The Assistant Coordinator will work with adults and youths to promote personal growth, skill development, and positive social interactions.Duties and Responsibilities:<ul><li>Research and identify community resources as related to specific program workshop topics geared towards enhancing individuals’ personal well-being, including healthy relationships, financial literacy, substance use prevention, job readiness, stress management, etc.</li><li>Co-facilitate/facilitate workshops and activities as indicated by the Director.</li><li>Provide transportation to external forums, trainings and workshops.</li><li>Provide mentorship to help individuals build self-esteem and confidence.</li><li>Attend weekly supervision and staff meetings.</li><li>Remain current with all agency required compliance documents and trainings.</li><li>Other tasks as assigned by the Community Outreach &amp; Engagement Coordinator.</li></ul>Salary: $42,500/yr. &nbsp; Position Requirements High school diploma or equivalent; some college coursework in a related field is a plus. Prior experience working with adults and youth in a mentoring, coaching, or educational capacity is preferred. Experience working with individuals who have substance use histories. Strong communication and interpersonal skills. Knowledge of youth development principles and issues facing young people. Patience, empathy, and the ability to relate to and engage with diverse groups of people. Ability to work collaboratively as part of a team and take direction from program leadership.Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Assistant Community Outreach & Engagement Coordinator

Title Service Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Service Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Surf Vets- Coney Island&nbsp; Salary $55,000&nbsp; Days/Hours Monday - Thursday; 8am - 4pm AND Saturday; 10am - 6pm&nbsp; Description Concern Housing is seeking a Service Coordinator to be responsible for assisting supportive tenants with successful community integration by using a person-centered, strength-based approach to facilitate linkages with community resources, provide individualized counseling and support, and ensure appropriate documentation and compliance with program requirements. &nbsp;The Service Coordinator is an essential resource and advocate for special needs tenants. Responsibilities Include but are not limited to: <ul><li>Facilitate supportive tenants linkage with chosen support services available in the community (e.g., care coordination, outpatient behavioral and physical health &nbsp;services, dual recovery supports, vocational services and opportunities, entitlements and financial assistance and peer supports)</li><li>Employ a person-centered, strength-based approach to solicit interests, aspirations, and preferences toward the development of quarterly Support Plans, Functional Assessments, and Support Plan Reviews. Meeting with residents to develop skills and review progress.&nbsp; Responsible for all documentation required for resident record (e.g., progress notes, discharge plans, etc.)</li><li>Provide individual counseling and support services to help promote skill development and tenant growth, including wellness self management, medication self sufficiency, housing readiness and financial competency</li><li>Employ a harm reduction approach to improve successful health care outcomes and monitor progress toward triple aim</li><li>Provide supports to ensure availability of full range of housing services, including maintenance issues</li><li>Attendance at weekly supervision and staff meetings</li><li>Other duties as assigned by the Program Director or Supervisor</li><li>Remain current with all Agency required compliance documents and trainings</li></ul> Salary: $55,000 &nbsp; Position Requirements Bachelors Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years experience working in a similar setting and/or working with people with mental illnesses.&nbsp; The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Service Coordinator

The hiring range for this role is: &nbsp;78,638.00 - 110,285.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.The "Consultant Employer Group Waiver Plan (EGWP) Operations position supports the vendor relationship, daily operations, and delivery of member benefits for Medicare Part D Employer Group Waiver Plan (EGWP). This position collects, maintains, and resolves issues, shares program operational and performance data, supports timely resolution of inquiries, communication development, process documentation, reporting, implementation, compliance, and audit activities in support of and in compliance with the Federal Employee Program (FEP) Program, CS 1039, Office of Personnel Management (OPM), and Centers for Medicaid Services (CMS) EGWP Part D policies and regulations.Primary Job Functions<ul><li>Oversees accurate and timely resolution of member inquiries including but not limited to CMS, OPM, internal and external sources.</li><li>Identifies performance and compliance risks and communicate to leadership timely to minimize non-compliance. Reviews and tracks weekly, monthly, and quarterly reporting to identify any issues and implement corrective action strategies as needed.</li><li>Assists with managing, tracking and approvals for communication requests, system updates, benefit changes in compliance with CMS and FEP requirements/standards.</li><li>Support and interact with internal and external stakeholders to provide timely resolution to inquiries and issues.</li><li>Fosters collaborative relationships with internal and external stakeholders and vendor account teams.</li></ul>Increase Program value:<ul><li>Implements new programs to increase the value of our services. This includes planning, implementation, data analysis, communications, and outcome management.</li><li>Review trends and industry information to determine best practices, operational efficiencies, or process improvements to enhance program performance and the member experience.</li></ul>Compliance:<ul><li>Support development of operational standard operating procedures (SOP), policy, brochures, training materials and curriculum.</li><li>Assist and support contract proposals, negotiations, counter proposals, SLA development, contract modifications and amendments.</li><li>Coordinates the development and maintenance of program reporting and continuous review for outcomes in alignment with FEP goals.</li><li>Support audit and compliance activities.</li></ul> EducationRequired: Bachelor’s degree in Pharmacy, Business, Accounting, Management, Health Services, Information Systems or equivalent work experience. Experience Required: Minimum of three years of experience within a business environment services delivery setting, with experience in project management, and/or healthcare informatics Preferred: • Experience in project management and/or account management• Experience setting priorities and meeting objectives for projects with multiple stakeholders• Technical proficiency with Microsoft Office, Teams and SharePoint Knowledge, Skills, and Abilities<ul><li>Project management skills for reporting multiple projects, involving multiple stakeholders, under tight deadlines</li><li>Advanced organizational skills with the ability to develop approaches that meet required objectives</li><li>Excellent communication (written and oral) and interpersonal skills with an ability to communicate to small and/or large audiences (both internal and external to BCBSA)</li><li>Technical proficiency with information technologies (e.g. Microsoft software applications)</li><li>Interpersonal skills with the ability to work with all levels of the Association, Plans, government and vendors</li><li>Ability to manage stakeholders and reconcile and integrate competing interests</li></ul>Revenue/Budget Responsibility: No People Management: NoTravel Requirements: 11-25%#LI-Hybrid

Blue Cross Blue Shield Association

Pharmacy Technician Consultant  (Part-D)

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.Portfolio Management Associate, Infrastructure Finance, US Commercial Banking will play a crucial role in supporting end-to-end infrastructure finance by managing, analyzing and monitoring our sustainable infrastructure, renewables and project finance transactions with our Commercial Banking clients. This role focuses on Commercial Banking customers and transactions and will report to Commercial Banking management. This role will work closely together and collaborate with HSBC’s Infrastructure Finance team. This role will be co-located with, and will liaise with, the local Global Banking Infrastructure team. By joining HSBC as Portfolio Management Associate in this role, you will have the opportunity to contribute to the growth of sustainable finance in the region. This role offers a unique combination of responsibilities and the chance to work with a diverse and talented team, driving innovation and success in the sustainable finance space.&nbsp;&nbsp; As our Portfolio Management Associate you will:<ul><li>Support Senior Management in proactively monitoring credit quality of project finance, renewables and sustainable infrastructure portfolio</li><li>Assess project level due diligence including relevant technical, environmental, legal and market studies</li><li>Build strategic and valued relationships with customers in the project finance, renewables and sustainable infrastructure sector, applying knowledge to provide value-add advice and assistance</li><li>Have a strong collaboration internally to develop best-in-class experience and outcomes for our teams and employees</li><li>Provide strong management and timely submission of financial reporting </li><li>Assist frontline US and Commercial Banking relationship managers and HSBC Infrastructure Finance deal teams with proper credit review and submissions to relevant risk stewards and stakeholders</li><li>Be able to analyze a credit request and conduct financial modelling </li><li>Adhere to HSBC policies, procedures, and control requirements and raise any concerns about actual or potential issues promptly, in line with reporting and escalation procedures</li><li>Ensure all actions take into account the likelihood of operational risk occurring, addressing areas of concern in conjunction with Risk and relevant colleagues and ensuring that actions resulting from internal/external audits and external regulators are correctly implemented in a timely fashion</li></ul>For this role, HSBC targets a pay range between $110,000.00 and $150,000.00The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role:<ul><li>Technical understanding of infrastructure, sustainable infrastructure, renewables and project finance </li><li>Strong financial and credit analysis skills</li><li>Effective stakeholder and risk steward management skills</li><li>Strong teamwork skills promoting an environment of co-operation and trust, overcoming resistance where encountered</li><li>Excellent prioritizing, organizational and time management abilities</li><li>Excellent verbal and written communications skills</li><li>Familiarity with complex limits and portfolio management systems and other Bank financial reporting systems would be an asset</li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

HSBC

Portfolio Management Associate

Position Title Nursing Lab Coordinator - Full-time Job Category Administrative Staff Range Minimum $ 57,164 Position Type Full Time Department Nursing Job Summary Primary Objectives: Facilitate the safe and effective use of nursing and simulation laboratory environments, supplies and equipment, which are required to meet the course and program learning outcomes of the nursing program. Specific Responsibilities &amp; Duties: Task Statements: 60% Facilitate Student Learning: · Assist and provide guidance to nursing students practicing required skills as directed by faculty and according to curricular standards · Prepare and set-up supplies and equipment necessary for learning activities in the nursing laboratory or simulation laboratory as directed, with the assistance of faculty. · Assist with maintenance of laboratory equipment and supplies · Check, gather, and obtain instructional media items for the faculty. · Establish/maintain a schedule for student practice and testing appointments using the on-line scheduling system. Assist students with scheduling as needed. · Assist with maintaining records of lab use, and student practice hours 15% Inventory (Supplies/Equipment) and Utilization: · Assist with maintenance of a current directory of all Nursing Laboratory and Simulation Laboratory inventory and assist with completion of annual inventory. · Assist with laboratory inventory, supplies and equipment, including mannequins and simulators. · Assist with and monitor audio-visual and computer assisted instructional media · Assist with maintenance of the Nursing lab budget · Assist students and faculty in utilizing patient simulators during leaning activities. · Assist with the operation of audio/visual recording equipment. 15% Safety: · Maintain safe laboratory environment for participating students and faculty according to industry and college standards. · Ensure safe storage of hazardous materials and equipment (for example, sharps) · Obtain and maintain proficiency in operating equipment in the Nursing Laboratory. Examples include, but are not limited to mannequins, mid and high-fidelity simulators, IV pumps, ventilators, patient monitoring devices, and audio/visual equipment. · Trouble-shoot simulator and equipment problems, make minor repairs or coordinate repairs with the lab supervisor · Provide orientation to policies procedures, location and function of equipment and supplies, and safe operation of equipment, for all participants in lab activities. · Document continuing education related to current technical and educational practices. 10% Program support: · Perform any additional functions necessary to carry out the activities assigned by the chairperson and/or the assistant chairperson · Help maintain Laboratory’s bulletin board to ensure currency and appropriateness of displayed items. · Suggest new capital equipment for utilization in the Nursing Laboratory. Qualifications - Education Associates of Applied Science or Bachelor of Science in Nursing Qualifications - Experience · Minimum of three years experience in a hospital/and or nursing education field · Experience working with 3G Human Patient Simulators (current technology) and related equipment and technology preferred Qualifications - Skills · Current, unencumbered R.N. License in NJ · Knowledge of current standards of nursing practice · Ability to utilize current nursing lab equipment and perform all basic nursing skills · Good organizational skills. · Ability to work independently and collaborate with others · Basic computer literacy and the ability to learn and use additional applications required for the use of simulators, lab equipment and courses specific electronic resources. · Ability to move, lift, or carry simulators, manikins, and other equipment (25 pounds) · Ability to push and pull wheeled equipment including beds, stretchers, carts and IV poles. Work Hours

County College of Morris

Nursing Lab Coordinator - Full-time

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN, Care Coordinator

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Per Diem RN is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For LPN in a Hospice House, the deadline is 3/31/2023.• Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodationSome locations may require:<ul><li>Cross training to hospice house or field (home/facility/admission) positions of equal licensure/certification and scope when census calls for flexible staffing</li><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

PRN RN, Care Coordinator

Payment Center Workflow CoordinatorCompany Summary Come join one of America’s fastest growing insurance companies with a stable history of 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: Do Good. Be Good. Make Good. Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.We invite you to explore what we have to offer and to join our cause.Role Summary<ul><li>Join our Customer Innovation Group to provide workforce coordination to customer-facing payment center team. This role reports to the Manager of the Life Inbound Payment Center.</li><li>The Payment Center Workflow Coordinator uses data to proactively plan for effective departmental workflow coverage to drive productivity. This teammate’s effective planning improves the seamless service experience for NLG customers and agents.</li><li>This person educates staff and management on priorities and results. This person helps the team to plan for commission runs, sales incentive plans, holidays, and changes to workforce availability (holidays, weather events, technology outages, etc.) and ensures that plans are in place to meet Service Level Agreements. This person is curious and stays closely connected to people in various roles to understand how processing times, technology investments, and process improvements will affect team productivity.</li></ul>Essential Duties and Responsibilities<ul><li>This position is presently&nbsp;onsite/hybrid with the expectation that you are in the office three days per week with current campus days being Tuesday, Wednesday and Thursday (subject to change with advance notification and manager discretion).</li><li>Manages day-to-day workflow for the department and proactively adjusts resource allocations as needed to meet customer expectations and maintain service-levels.</li><li>Uses data tools to anticipate changing business needs and future planning requirements for immediate day-to-day and longer-term quarterly planning.</li><li>Independently identifies and analyzes trends which will help the unit operate more efficiently and effectively drive data-based solutions to manage performance and workflow volumes.</li><li>Participates on cross-collaborative projects between various business units, communicating and coordinating with all organizational levels, to ensure positive business momentum and effective planning.</li><li>Maintains foundational knowledge within the queues. Has mastery understanding of how work moves through queues and why.</li></ul>Minimum Qualifications <ul><li>3-5 yrs. of relevant work experience in a Life Insurance/Annuity/Financial services environment.</li><li>Proven track record using data to make recommendations for process change and workflow plans and present findings.</li></ul>Preferred Qualifications <ul><li>Bachelor’s degree with business, science, or math focus</li><li>5+ years analytical roles in production environment.</li></ul>Benefits<ul><li>Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!</li></ul> <h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.</h6><h6>National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. &nbsp;&nbsp;</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Payment Center Workflow Coordinator

SUMMARYThe Value-Based Care Management Pharmacist delivers telephonic pharmaceutical education through the provision of efficient clinical service, accurate drug information and medication reconciliation.Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.<ul><li>Conduct patient medication reconciliation that includes assessing and meeting the needs of the patients, evaluating medication adherence, appropriateness of therapy, missing treatment scenarios, drug-drug interactions, and therapeutic duplications coordinating with multi-disciplinary team to ensure patient needs are met and care delivery is coordinated across the continuum.</li><li>Resolve patient medication reconciliation and adherence issues and to develop and implement patient care plan.</li><li>Provide relevant medication related information to patients and health care staff as needed.</li><li>Collaborate with patients, Physicians, behavioral health, and other network partners to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services.</li><li>Participates as a member of the Interdisciplinary team in all required patient assessment and care planning activities as needed.</li><li>Be familiar with professional organizations related to kidney disease (i.e., National Kidney Foundation, American Kidney Foundation).</li><li>Maintain knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements.</li><li>Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.</li><li>Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.</li><li>Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.</li><li>Regular and reliable attendance is required for the job.</li></ul>

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