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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Digital Customer Experience (DCX) organization is a strategic focus area for growth within Travel and Lifestyle Services and there is significant continuing investment to transform and optimize our digital proposition and capabilities.&nbsp; American Express Travel Online is a key proposition of our Card product sets. American Express Travel Online not only drives direct revenue and cost savings but also plays an important role in overall Card product engagement, loyalty and satisfaction.The Senior Manager, Digital Analytics and Customer Insights position will play a critical role in shaping the continued strategy for the Digital Customer Experience team by analyzing customer engagement and measuring performance through Digital Analytics tools such as Adobe Analytics. The role will also report on Customer Insights drawn from extensive UX Research, Competitive Analysis and Customer Satisfaction survey analysis.&nbsp;Reporting into the Director, Digital Customer Engagement, the successful candidate should possess a unique blend of analytical, strategic, relationship and presentation skills for success in the role. The individual should have a high level of comfort with driving data analytics, working proactively and independently to develop and conduct analysis for the team, and sharing out findings and recommendations.&nbsp;This person should also be comfortable reporting on the outcome of UX Research, and helping to steer the ongoing research strategy within DCXThe Senior Manager will lead two full-time direct reports, one focused on Digital Analytics and the other on gathering Customer Insights through internal/external qualitative and quantitative research.&nbsp;Responsibilities:This role will be critical in continuing to evolve the Digital Customer Experience team’s growth by owning reporting, strategic business analyses and customer insights/research. S/he will focus on driving strategic initiatives by providing insightful and critical business insights to Senior Leadership on a regular basis.&nbsp;Other responsibilities include:<ul><li>Drive improvements in the customer journey by gathering and analyzing customer feedback and website / marketing metrics – traffic, click-throughs, conversion, bookings, etc. – and share key learnings with the Product, Technology, Marketing, and Partnerships teams as well as Senior Leadership.</li><li>Manage and optimize the use of onsite analytics tools (primarily Adobe Analytics).</li><li>Define and direct the website’s test and learn strategy – with a focus on A/B testing – in order to evaluate the performance of new features and functionality on the website.</li><li>Play an ongoing role as the point-person for ad hoc business analysis including evaluating continuous enhancements, measuring the impact of marketing campaigns, interpreting customer sentiment, etc.</li><li>Create impactful reports, dashboards and decks and confidently communicate/present to audiences at all levels of the business.</li></ul>Required Qualifications/Qualities:<ul><li>Must have a well-developed analytical skill set and excellent problem-solving skills, with proficiency in Excel.</li><li>Experience with Adobe Analytics strongly preferred.</li><li>Ability to manage and prioritize multiple activities, workloads, and objectives.</li><li>Must be able to develop and maintain collaborative relationship with product, marketing, and technology partners.</li><li>Proven track record of driving results in a fast-paced, multi-dimensional environment.</li><li>Effective interpersonal, communication and presentation skills.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager-Customer Insights and Digital Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. This role is reports to Director – Storage operations and is primarily responsible to provide 24/7 operations across multiple storage technologies in both private and public clouds. This role is also responsible for driving key initiatives working with Sr Engineers in the team and proactively drive key initiatives.&nbsp;Job Responsibilities:<ul><li>Manage availability, monitoring, support and maintenance of infrastructure.</li><li>Front end and be the focal for first line of customer support for various servicing channels that includes - Meetings, E-mails, Slack, and various tools-based engagement.</li><li>Improve the overall servicing framework, with tools and automation to deliver SLA measured operational tasks, self-service capabilities, monitoring, as well as new capabilities enhancing customer experience, productivity, and overall availability of infrastructure systems.</li><li>Manage ITSM activities that includes EMIM &amp; incident management, SLA based tickets closure, Change management, Service Requests, Event management, PRB opening, Hardware break-fixes etc.</li><li>Responsible for backups as per schedules, coverage, and success metrics. Handle all customer requests for data restore as per SLAs.</li><li>Manage capacity &amp; performance health-checks, reporting and availability of infrastructure systems, including active system monitoring and management.</li><li>Drive infrastructure issue resolution support, including problem analysis and development of problem circumvention solutions. Strong trouble-shooting skills are preferred.</li><li>Ensure infrastructure is managed and operated in accordance with AXP policies and standards, including Security Compliance.</li><li>Work with vendors in HW failures/troubleshooting product issues and managing customer bridges.</li></ul>Note: Schedule may be a non-standard work week to ensure&nbsp;24x7 coverage.Qualifications:<ul><li>Bachelor’s degree in computer science or related disciplines; or equivalent bachelor’s degree in a related engineering field</li><li>At least 9-10 years of working knowledge in Storage/Compute related technologies</li><li>Deeper understanding on Compute/Network technologies will be a benefit.</li><li>Strong working experience on Incident/Problem management processes</li><li>Excellent communication and presentation skills</li></ul>Salary Range: $110,000 - $190,000 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “EEO is the Law” poster and supplement and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Dependingon factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Infrastructure Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Corporate Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.&nbsp;As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. The Corporate Program Product Management (CPPM) organization within GCS supports all core corporate payment products including corporate cards, central billing solutions (Business Travel Account - BTA), and virtual cards. CPPM is spearheading the creation of best-in-class payment experiences and capabilities meeting the evolving needs of G&amp;L and US Middle Market (MM) customers.Corporate Product Governance and Operations team (“Team GO”) sits within CPPM. Team GO serves as the epicenter of all core governance, operations, servicing and content management run the business activities for corporate products. We also serve as the product liaison for the corporate transformation initiative. On Team GO, this critical Senior Manager will lead of two of our three pillars: managing servicing initiatives and leading content management for all core corporate products. The ideal candidate will have a strong background in process operations and an affinity to help our key stakeholders achieve their goals. To accomplish this, they will partner closely with our Servicing, Field Enablement, Control Management, Legal and Compliance partners.Key Responsibilities:&nbsp;<ul><li>Lead Team GO’s servicing pillar, including ownership of complaints and feedback processes for Corporate Products and managing servicing communications submissions</li><li>Serve as the liaison between Product Managers and New Product Governance (NPG) Control Management for new, refreshed and decommissioned product requests</li><li>Lead the monthly call listening program, including panel discussions with Customer Care Professionals (CCPs) and Field colleagues</li><li>Launch and maintain Team GO information and intake hub</li><li>Lead the roll out of our new Content Management process, across inventory and submissions, for both Field Resource Center (FRC) content and Digital Asset Management (DAM) claims</li><li>Manage one senior analyst</li></ul>Minimum Qualifications<ul><li>Experience in product operations, product management or project management</li><li>Customer-first mentality </li><li>Outstanding relationship management and communication skills</li><li>Ability to collaborate across large cross functional teams</li><li>Positive, flexible, proactive and grace under pressure</li><li>Bachelor's degree</li></ul>Preferred Qualifications<ul><li>Governance or compliance experience</li><li>MBA/Master’s degree</li><li>People leadership experience</li><li>5+ years of applicable experience</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Corporate Product Governance & Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.The objective of the GMNS Control Management Governance team is to establish the Operational Risk and Controls strategy for GMNS and set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.GMNS is looking for a Senior Manager of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;Responsibilities:The Senior Manager, GMNS Control Management – Governance/ Third-Party Lifecycle Management (TLM) will:<ul><li>Advise on execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc. </li><li>Track issues with KRI limits and risk appetite for GMNS to ensure operational risks are managed within agreed thresholds, and leverage these metrics to help detect concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly </li><li>Provide support to develop the operational risk framework to enable effective risk management and decision making in the BU </li><li>Manage details of specific risk and controls governance forums for GMNS, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums </li><li>Provide support to develop BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs </li><li>Facilitate the understanding and use of the risk governance/TLM framework across BUs through regular communication </li><li>Support the internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence) </li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU </li><li>Administer implementation of key areas training initiatives that align with Operational Risk Management </li><li>Facilitate processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials </li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li><li>Bring the GMNS business along in the TLM required journey, surface trends and generate proactive/early awareness of new or changing expectations. &nbsp;</li></ul>Required Qualifications:&nbsp; <ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Strong project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:&nbsp; <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following: <ul><li>Translating operational risk strategy and appetite into execution guidelines </li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds </li><li>Oversee the implementation of the operational risk governance frameworks&nbsp; </li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp; </li><li>Facilitating the operational risk exam management processes </li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Control Management - Governance/Third-Party Lifecycle Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology of #TeamAmex.&nbsp;The Technology Business Enablement&nbsp;(TBE) team powers American Express Tech Strategy by enabling Predictability, Transparency, and Efficiency through best-in-class Tech Business Management capabilities. &nbsp;Technology Business Enablement team powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management.&nbsp;&nbsp;This Sr. Technical Program Manager role will be responsible for providing governance and oversight to Enterprise Top Programs and Enterprise Critical Multi Year Initiatives.&nbsp; The team provides management, process and reporting that enables increased rigor, transparency and standards to deliver outcomes tied to strategic business objectives on time and within budget.&nbsp;&nbsp;&nbsp;The ideal candidate will be a skilled communicator who enjoys a fast-paced environment, operates cross functionally with a passion for process innovation, attention to detail and develop meaningful relationships across technology, business and product partners.&nbsp;&nbsp;&nbsp; Additionally, this candidate will have deep investment analytics and financial management experience and executive presentation experience.&nbsp;In this role you will:&nbsp;<ul><li>Collaborate effectively and build key relationships with stakeholder teams to identify and manage milestones and overall plan. </li><li>Create required reporting for Enterprise Critical Multi Year Initiative and Enterprise Top Programs for executive leaders including providing financial oversite on Forecast vs Actuals. </li><li>Drive adoption of newly established enterprise standards to increase consistency and drive automation of status reporting for best-in-class program management. </li><li>Partner with Portfolio Management Office help provide monthly/quarterly reporting and oversight into Enterprise Top Programs and Enterprise Critical Multi Year Initiatives. </li><li>Promote awareness and transparency by keeping stakeholders informed of key decisions and status. </li><li>Support development of change management initiatives, implementation strategy, and enabling tools/processes. </li><li>Manage and update audit request for ETP and ECMIs in relation to Process Risk Self-Assessments (PRSA) and Management Action Plans (MAP)</li><li>Develop financial and risk models to complement and respond to senior leadership demands</li></ul>Education &amp; Qualifications<ul><li>Bachelor’s degree in, Business Administration, Finance, or another related field.&nbsp;</li></ul><ul><li>5+ years Portfolio or Program Management experience and leading complex strategic or transformation initiatives in a large technology organization.&nbsp;</li></ul><ul><li>Strong communication skills with ability to mediate and influence without authority, advanced or expert PowerPoint and visual presentation skills to clearly communicate, at all levels, in verbal and written form.&nbsp;</li></ul><ul><li>Ability to host meetings, create agendas, maintain clear meeting notes, follow up to ensure others complete their assigned actions.&nbsp;</li></ul><ul><li>Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through.&nbsp;</li></ul><ul><li>Excellent attention to detail and understanding of the big picture.&nbsp;</li></ul><ul><li>Ability to execute and maintain high performance under tight timelines.&nbsp;</li></ul><ul><li>Literacy in financial modeling/analysis; should be able to connect strategy to financial results.&nbsp;</li></ul><ul><li>Excellent at building relationships and inspiring others.&nbsp;</li></ul><ul><li>Ability to influence others and move toward a common vision or goal.&nbsp;</li></ul><ul><li>Flexible and adaptable; able to work in ambiguous situations.&nbsp;</li></ul><ul><li>Organized with a natural inclination for planning strategy and tactics.&nbsp;</li></ul><ul><li>Problem solving and root cause identification skills.&nbsp;</li></ul><ul><li>Must be a team player and able to work collaboratively with and through others.&nbsp;</li></ul><ul><li>Familiarity with project management approaches, tools, and phases of the project lifecycle.&nbsp;</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Technical Program Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Corporate Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.Within Corporate Solutions, under Corporate Card Product Management, the Corporate Spend Enablement Team is responsible for enhancing the customer experience around spend capacity features and capabilities.&nbsp;This team plays a pivotal role in managing customer journeys related to line management and underwriting, ensuring a seamless, efficient, and scalable process. By leading key initiatives, the team helps customers navigate credit line increases and underwriting decisions that enable their business growth.The Senior Analyst will report to a Senior. Manager and will be responsible for executing Go-to-Market and Communications strategies for key internal stakeholders, primarily US SME (Sales and Field organization).This role will also support testing of new features prior to launch and represent the Voice of the Customer in team discussions and planning.Key Responsibilities:<ul><li>Go-to-Market and Communications Strategy: Implement a comprehensive Go-to-Market strategy for new feature launches. This includes creating training materials, client-facing collateral, FAQs, and talking points for the Field and Servicing organizations.</li><li>Testing and Feature Launch Support: Collaborate with the New Product Development, Cross Platform Delivery, and Risk teams to support the testing, including drafting testing scenarios, validating testing outcomes and launch of prioritized features, ensuring a smooth rollout. </li><li>Partner Communication: Build and implement a communications plan to update internal partners, including Sales and Field teams, on key changes, feature launches, and enhancements.</li><li>Voice of the Customer: Represent customer perspectives to ensure product developments align with customer needs, helping drive the adoption of new capabilities.</li><li>Post-Launch Support: Lead post-launch activities including feedback collection, tracking adoption rates, and driving customer utilization of new features and tools.</li></ul>Minimum Qualifications<ul><li>2 years experience in product management, marketing, or go-to-market strategy</li><li>Excellent communication skills and relationship management</li><li>Proven ability to engage and collaborate with highly cross-functional teams including Field, Product Development, Risk, Legal, Compliance teams</li><li>Excellent project management, organization, and prioritization skills, particularly in the context of feature testing and product/feature launches</li><li>A customer first mindset with a focus on ensuring product solutions address customer pain points</li><li>Analytical skills to capture and assess feedback and usage data post-launch</li><li>Positive, flexible and a team player</li><li>Bachelor's degree or equivalent years of experience</li></ul>Preferred Qualifications<ul><li>Experience working with Sales / Account Development teams to understand their needs</li><li>Experience creating training materials and Collateral</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst-Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Team – Network Compliance &amp; Automation (NCA)The Network Compliance &amp; Automation team, is part of the Distributed Infrastructure &amp; Data Services (DI&amp;DS) organization.The team is responsible for all network automation efforts, the development, maintenance and support of our in-house developed applications, and network compliance related objectives.As a member of this team, the candidate would support, develop and maintain these applications.How will you make an impact in this role?The successful candidate will be responsible for supporting the infrastructure that our team's automation frameworks and in-house developed applications live on. This role involves collaborating closely our application teams, to continue to innovate and expand capabilities for our team. This role will be critical in optimizing our systems for performance and reliability, finding new ways to improve our existing infrastructure, remediating any security vulnerabilities, and contribute to the overall design process for our applications system architecture. The ideal candidate will have a passion for automating operations, developing new features, optimizing the code base, and continuous learning in the ever evolving cloud engineering space.Primary Responsibilities<ul><li>Primary contact of support for our self-managed Confluent Kafka infrastructure and application</li><li>Maintain, administrate, and support server infrastructure for multiple applications</li><li>Remediate any discovered vulnerabilities related to any server configuration or application for all applications</li><li>Develop new ways to automate tedious and manual tasks </li><li>Contribute to our ever-growing automation frameworks</li></ul>Minimum Qualifications<ul><li>Bachelor's degree&nbsp;or 7+ years of experience in the related field</li><li>5+ Years of experience supporting RedHat Linux and Windows server infrastructure</li><li>5+ Years of experience administrating and supporting Confluent Kafka</li><li>2-3 Years of experience administrating and supporting Logstash</li><li>2+ Years of experience developing automation or scripting with Python or a similar language</li></ul>Preferred Qualifications<ul><li>Hands on experience with architecture, design and development of applications using technologies such as Python, Django, Messaging middleware such as Kafka, apache camel and virtualization technologies including docker, vagrant, deployment tools such as ansible, puppet and cluster engines including Kubernetes. Experience in architecting, designing, and leading a team of engineers for full stack application development with a detailed understanding of infrastructure, platform and containers as a service hosting and provisioning capabilities. Experience designing and building distributed architectures with a primary focus on micro services and messaging based architectures.</li><li>Experience and knowledge of working in agile practices.</li><li>Ability to translate business requirements into solutions. Successful track record of delivering quality results in sophisticated multi-functional projects. Ability to influence multi-functional teams, business and vendor partners, and technology leaders.</li><li>Ability to stay engaged with constantly evolving container technology trends and use that knowledge to improve resiliency of the platforms.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Dependingon factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Infrastructure Engineer - Network Compliance & Automation

Title:&nbsp;Assistant Professor of Communication Studies Concentration:&nbsp;Organizational Communications Division: Provost's Office Department: College of Liberal Arts FLSA Status:&nbsp;Exempt Salary Range:&nbsp;Annual Salary EEO Job Group:&nbsp;2 C5 Position Summary The Communication and Media Department at the University of Southern Indiana, a public university in Evansville, Indiana, seeks applications for a 9-month tenure-track position at the assistant professor level in communication studies with a specialty in organizational communication. Appointment will begin August 2025. Duties/Responsibilities&nbsp; The assistant professor position will be expected to teach face-to-face and online, accelerated undergraduate and graduate courses in organizational communication (and related areas as needed), maintain an active research agenda culminating in peer reviewed publications, and engage in professional and university service activities. Required Knowledge and Skills Applicants must hold or be nearing completion (ABD) of a doctoral degree in communication studies with an emphasis in organizational communication. Applicants in the process of finishing their degree will be considered at the rank of Instructor if the degree will be conferred by the end of their first year of employment. If employment starts in August 2025, terminal degree must be completed by the end of July 2026. About the College <a href="https://www.usi.edu/liberal-arts&amp;nbsp" target="_blank">https://www.usi.edu/liberal-arts&amp;nbsp</a>; About the Department Information on the Communication and Media Department may be found at: Communication Degree Programs at the University of Southern Indiana - University of Southern Indiana &nbsp; Application Process &nbsp; Click “Apply Now!” near the top right of this page to complete an application and upload application materials to the attention of the Search Committee Chair. Application materials should include: &nbsp; <ul><li>Letter of application&nbsp;</li><li>Current curriculum vitae</li><li>Unofficial transcripts</li></ul> Search Committee Chair: If you have questions about the open position, please contact Dr. Erin Dennis, search committee chair, at <a href="mailto:eegilles@usi.edu" target="_blank">eegilles@usi.edu</a>. Best Consideration Date: For best consideration, please submit materials before November 26, 2024. Pre-Employment Screening A background check will be required for employment in this position. Authorization to Work in the United States USI will sponsor an employment-related visa for this position. Interview Accommodations Persons with disabilities requiring accommodations in the application and interview process please contact the manager of Employment at <a href="mailto:mcweinzapf@usi.edu" target="_blank">mcweinzapf@usi.edu</a> or (812) 464-1840. Contacting the manager of Employment is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at <a href="mailto:HumanRes@usi.edu" target="_blank">HumanRes@usi.edu</a> or (812) 464-1815. EEO Statement The University of Southern Indiana is an&nbsp;EEO/AA employer. All individuals including minorities, women, individuals with disabilities and veterans are encouraged to apply. &nbsp;

University of Southern Indiana

Assistant Professor of Communication Studies

Initial Posting Date: 10/25/2024Application Deadline:10/25/2024Agency:Oregon Health AuthoritySalary Range:$4,536 - $6,952Position Type:EmployeePosition Title:Employment Specialist-Vocational Rehabilitation Counselor SR25Job Description:The Oregon State Hospital (OSH) in Junction City, Oregon is seeking an Employment Specialist (Vocational Rehabilitation Counselor) to join our Treatment Services team. Work Location/Schedule: Oregon State Hospital, Junction City, Oregon, M-F, 8:00 a.m.-5:00 p.m. *This is a full-time, permanent position, represented by a union. **A resume and cover letter are required to be attached to your online application. What you will do!This position will provide supported employment services to include community vocational job search and placement as well as individual and group classroom experiences.&nbsp; The Substance Abuse Mental Health Services Administration Evidence Based Practice of Supported Employment provides the primary model of structure for this position. The Employment Specialist provides support to patients and employers based on an assigned case load of patient pay positions within the hospital and reports to the Associate Director of Patient Education. What we are looking for: Engagement:&nbsp; Develop therapeutic relationship with the patient while interviewing and identifying the vocational needs, desires, and goals of the individual.&nbsp; Career exploration tools may be used to help the patient learn about occupations that may be of interest. &nbsp;Assessment:&nbsp; Vocational assessment is ongoing. Assessment prior to job placement aims at problem solving, assessment of environments and consideration of reasonable accommodations.Individualized Job Placement:&nbsp; Supports are provided to assist in obtaining employment and include coaching on attire, interview skills, how to obtain transportation, how to problem solve issues of employment.Follow Along Supports:Provide crisis intervention, job coaching, job counseling, support groups, treatment changes and networked supports.In this role you will be working daily with psychiatric patients who may be unpredictable and may act out verbally or physically.&nbsp; You may be required to work hours that exceed regular schedule, but we do offer some flexibility. Must be able to drive vehicles to transport patients, attend training events.Minimum Qualifications:A master's degree in Rehabilitation Counseling OR be certified by either the Commission on Rehabilitation Counselor Certification as a Certified Rehabilitation Counselor (CRC), the Certified Insurance Rehabilitation Specialist (CIRS), OR the Certification of Disability Management Specialists Commission as a Certified Disability Management Specialist (CDMS), AND six months full-time work experience providing vocational rehabilitation-related services;OR A master's degree in psychology, counseling, or a field related to vocational rehabilitation (such as one that promotes the physical, psychosocial, or vocational well-being of individuals with disabilities) AND one-year full-time work experience providing vocational rehabilitation-related services, OR A bachelor's degree in a related field, such as one that promotes the physical, psychosocial, or vocational well-being of individuals with disabilities AND two years of full-time work experience vocational rehabilitation-related services.*There is no direct experience substitute for a bachelor’s degree.What’s in it for you?<ul><li>We offer exceptional medical, vision and dental benefit packages for you and your qualified family members, with minimal out-of-pocket costs.</li><li>A robust paid leave package of 11 paid holidays per year, 10 hours of vacation leave per month (eligible to be used after 6 months of service), 8 hours of sick leave per month (eligible to be used as accrued), 24 hours of personal business leave per fiscal year (eligible to be used after 6 months of service).</li><li>Pension and retirement programs.</li><li>Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).</li><li>Continuous growth and development opportunities.</li><li>Opportunities to serve your community and make an impact through meaningful work.</li></ul> Not from Oregon? Learn more about our beautiful state here Learn more about the Oregon State Hospital Learn more about The Oregon State Hospital, watch “Welcome to the Oregon State Hospital” video here The Oregon State Hospital (OSH) is a psychiatric hospital that inspires hope, promotes safety, and supports recovery. OSH employs over 2,000 FTE and serves over 600 patients each day on two campuses. OSH provides therapeutic, evidence-based, patient-centered treatment focusing on patient recovery and community reintegration.&nbsp; The Oregon Health Authority is committed to: <ul><li>Eliminating health inequities in Oregon by 2030</li><li>Becoming an anti-racist organization</li><li>Developing and promoting culturally and linguistically appropriate programs and services,</li><li>Developing and retaining a qualified inclusive workforce that represents the cultures, experiences, and values of the people of Oregon.</li><li>Click here to learn more about OHA’s mission, vision, and core values.</li></ul> How to Apply:<ul><li>Complete the online application.</li><li>Upload current version of resume*(required)</li><li>Upload cover letter that addresses the points listed under the section titled “What we are looking for and desired knowledge, skills and certifications” *(required)</li></ul> ***Applicants who fail to upload resume and cover letter will not be considered. PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.&nbsp; External Applicants Click on the “Apply” link and submit your application. View this video for assistance. Internal Applicants(Current State of Oregon employees): Apply via your employee Workday account through the Jobs Hub worklet. &nbsp; Have Questions or Need Help? If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act, contact: Melissa Perez at <a href="mailto:melissa.m.perez@oha.oregon.gov" target="_blank">melissa.m.perez@oha.oregon.gov</a> or (503) 209-7058. TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance. Additional Information:<ul><li>Pay Equity: The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience and training for this position. Please ensure you have provided thorough and updated application materials as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment.&nbsp;For further information, please visit the Pay Equity Project homepage.</li><li>The salary listed is at the non-PERS rate. Public Employee Retirement System (PERS) eligible employees will have their base salary increased by 6.95% and pay the 6% employee contribution to PERS. If you are not yet PERS eligible, the 6.95% pay increase and employee contribution will be effective upon PERS eligibility.</li><li>Veterans: Eligible veterans who meet the qualifications will be given veterans' preference.&nbsp;For further information, please see the following website: Veterans Resources.</li><li>Visa Sponsorship: We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.</li><li>Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Pre-employment Drug Test: Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test.</li><li>Future Vacancies: This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.</li></ul> Helpful Tips:<ul><li>Allow yourself plenty of time to complete and submit the application, resume, and cover letter.</li><li>Workday will timeout after 15 minutes of inactivity.</li><li>After submitting your online application, log in to your Workday account to review and finalize any pending tasks or required actions that are necessary to complete the application process.</li><li>This posting closes at 11:59 PM on the close date listed.</li><li>Please save a copy of the job announcement for your reference, as it may not be available for you to view after the job posting closes.</li><li>Be sure to check both your email and Workday account for updates regarding this recruitment, you must have a valid email address to apply.</li><li>Workday performs best in Google Chrome.</li><li>Applicant Help and Support webpage</li></ul> Affirmative Action, Equal Opportunity, and Pay EquityThe Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. We determine salary by reviewing your application materials to evaluate your related education, experience, and training for this position. For further information, please visit the Pay Equity Project homepage. To learn more about OHA’s mission, vision, and core values, click here. The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.

Oregon Health Authority

Employment Specialist-Vocational Rehabilitation Counselor SR25

Initial Posting Date: 10/25/2024Application Deadline:11/04/2024Agency:Oregon Health AuthoritySalary Range:$6,257 - $9,226Position Type:EmployeePosition Title:Performance Improvement Analyst-Operations &amp; Policy Analyst 3 SR30 (Limited Duration)Job Description:The Oregon State Hospital (OSH) is expanding our Performance Improvement team and seeking a Performance Improvement Analyst on a Limited Duration basis (19 months) to join us on our journey towards operational excellence. The Performance Improvement team is comprised of 14 Performance Improvement staff and 1 Director. Work Location/Schedule: Oregon State Hospital, Salem Campus/Hybrid work schedule: depending on assignment, between 20% and 30% of work can be performed remotely. This position is supporting a 24/7 facility. This is a full-time, limited duration, 19 month, management service position and not represented by a union. *A resume and cover letter are required to be attached to your online application. What you will do! As a Performance Improvement Analyst (PIA), you will act as an operation and policy advisor to executive level leadership and management to guide continuous improvement practices and strategy. Application of continuous improvement efforts have high visibility and large-scale effect on operational and organizational improvements.&nbsp; In addition, as a performance improvement analyst you will be responsible for evaluating current program operations, researching trends, and making effective recommendations to upper-level management.&nbsp; These positions will evaluate programs and operational data to formulate and develop policies, procedures, and systems with the goal of ultimately making the Oregon State Hospital a world-class organization. These positions will develop long, and short-range goals and objectives related to initiating, planning, executing, monitoring, and closing projects and initiatives. Organizational improvement and organizational process re-engineering projects are led by the Performance Improvement Team. These projects are sponsored by and report to the OSH Executive Team. The Performance Improvement Team acts as operation and policy advisors to leadership and management to guide continuous improvement practices and strategy.As the Performance Improvement Analyst, some of your duties will include:<ul><li>Organizational Improvement.</li><li>Strategic Planning.</li><li>Project Reporting and Communication.</li><li>Operational and Policy Consultation to Leadership.</li></ul> For a detailed list of duties and working conditions for this position, please click here. What we are looking for: Minimum Requirements A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills ANDfour years professional-level evaluative, analytical and planning work. OR Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification. Desired knowledge, skills and certifications:<ul><li>Demonstrated understanding and application of Lean methodology and Lean implementation in Hospitals and Healthcare-Lean Green belt or above.</li><li>Theory, principles and practices of organizational change management-Prosci Change Management certification desired.</li><li>Project management-OPMA or PMP desired.</li><li>Demonstrated skill in Executive and Management Coaching.</li><li>Strong organizational skills, specifically leading organizations in strategic operational development initiatives.</li><li>Understanding and application of high-performance team building strategies.</li><li>Strong leadership skills related to continuous improvement.</li><li>Theory, principles, and practices of organizational behavior, analysis, and evaluation.</li><li>Techniques for disseminating communication throughout organizations, obtaining buy-in, and facilitating business transition and change management.</li><li>Facilitate large-and small-scale improvement events with diverse partners.</li><li>Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.</li><li>Develop specific goals and plans to prioritize, organize, and accomplish work.</li><li>Use logic or reasoning to identify the strengths and weaknesses of alternative solutions.</li><li>Develop constructive and cooperative working relationships with others and maintain them over time.</li></ul> What’s in it for you?<ul><li>We offer exceptional medical, vision and dental benefit packages for you and your qualified family members, with minimal out-of-pocket costs.</li><li>A robust paid leave package of 11 paid holidays per year, 10 hours of vacation leave per month (eligible to be used after 6 months of service), 8 hours of sick leave per month (eligible to be used as accrued), 24 hours of personal business leave per fiscal year (eligible to be used after 6 months of service).</li><li>Pension and retirement programs.</li><li>Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).</li><li>Continuous growth and development opportunities.</li><li>Opportunities to serve your community and make an impact through meaningful work.</li></ul> Not from Oregon? Learn more about our beautiful state here Learn more about the Oregon State Hospital Learn more about The Oregon State Hospital, watch “Welcome to the Oregon State Hospital” video here The Oregon State Hospital (OSH) is a psychiatric hospital that inspires hope, promotes safety, and supports recovery. OSH employs over 2,000 FTE and serves over 600 patients each day on two campuses. OSH provides therapeutic, evidence-based, patient-centered treatment focusing on patient recovery and community reintegration.&nbsp; The Oregon Health Authority is committed to: <ul><li>Eliminating health inequities in Oregon by 2030</li><li>Becoming an anti-racist organization</li><li>Developing and promoting culturally and linguistically appropriate programs and services,</li><li>Developing and retaining a qualified inclusive workforce that represents the cultures, experiences, and values of the people of Oregon.</li><li>Click here to learn more about OHA’s mission, vision, and core values.</li></ul> How to Apply:<ul><li>Complete the online application.</li><li>Uploadcurrent version of resume *(required)</li><li>Uploadcover letter that addresses the points listed under the section titled “What we are looking for and desired knowledge, skills and certifications”*(required)</li></ul> *Applicants who fail to upload resume and cover letter will not be considered. PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.&nbsp; External Applicants Click on the “Apply” link and submit your application. View this video for assistance. Internal Applicants(Current State of Oregon employees): Apply via your employee Workday account through the Jobs Hub worklet. &nbsp; Have Questions or Need Help? If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act, contact: Melissa Perez at <a href="mailto:melissa.m.perez@oha.oregon.gov" target="_blank">melissa.m.perez@oha.oregon.gov</a> or (503) 209-7058. TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance. Additional Information:<ul><li>Pay Equity: The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience and training for this position. Please ensure you have provided thorough and updated application materials as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment.&nbsp;For further information, please visit the Pay Equity Project homepage.</li><li>The salary listed is at the non-PERS rate. Public Employee Retirement System (PERS) eligible employees will have their base salary increased by 6.95% and pay the 6% employee contribution to PERS. If you are not yet PERS eligible, the 6.95% pay increase and employee contribution will be effective upon PERS eligibility.</li><li>Veterans: Eligible veterans who meet the qualifications will be given veterans' preference.&nbsp;For further information, please see the following website: Veterans Resources.</li><li>Visa Sponsorship: We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.</li><li>Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Pre-employment Drug Test: Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test.</li><li>Future Vacancies: This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.</li></ul> Helpful Tips:<ul><li>Allow yourself plenty of time to complete and submit the application, resume, and cover letter.</li><li>Workday will timeout after 15 minutes of inactivity.</li><li>After submitting your online application, log in to your Workday account to review and finalize any pending tasks or required actions that are necessary to complete the application process.</li><li>This posting closes at 11:59 PM on the close date listed.</li><li>Please save a copy of the job announcement for your reference, as it may not be available for you to view after the job posting closes.</li><li>Be sure to check both your email and Workday account for updates regarding this recruitment, you must have a valid email address to apply.</li><li>Workday performs best in Google Chrome.</li><li>Applicant Help and Support webpage</li></ul> Affirmative Action, Equal Opportunity, and Pay EquityThe Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. We determine salary by reviewing your application materials to evaluate your related education, experience, and training for this position. For further information, please visit the Pay Equity Project homepage. To learn more about OHA’s mission, vision, and core values, click here. The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.

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