Foundation Marketing Support Specialist
Marketing / Communications / PR
Full Time
It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!
When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Role:The Foundation Marketing Support Specialist helps the Organization keep current with valuable content via all social media and online channels and non-social channels. Acts as a digital content liaison helping boost satisfaction levels and efficacy among potential patients, families, team members and prospects, donors, healthcare professionals and the community. Uses skill/knowledge in typography, layout, and art direction, to assist the team to execute and produce the best work possible.
Qualifications:
- Bachelors degree in graphic design, marketing, advertising or related field or an equivalent combination of education and experience
- Minimum of 1 year of graphic design
- Strong communication, interpersonal, and organizational skills
- Writing experience with exceptional writing skills
- Experience with management of social media channels and communities such as Facebook, Twitter, LinkedIn, Instagram, Pinterest, YouTube/Vimeo, Reddit, and TikTok
- Advanced understanding of Adobe Creative Suite (InDesign, Photoshop, and Illustrator)
- Experience with Constant Contact, Jotform, , Hootsuite or other social media management software, Google Analytics, and Wordpress preferred
- Familiarity with design techniques
- Understanding of visual elements (layout, type and fonts)
- Able to produce creative ideas and have a sharp eye for detail
- Strong understanding of analytics analysis associated with each channel and measuring ROI
- Ability to launch strategic and successful social media campaigns
- Working knowledge in Microsoft Office including Microsoft Word, Excel, Power Point, and Outlook
- Ability to prioritize and balance multiple projects to meet deadlines
- Able to work and think independently and take direction
Competencies:
- Satisfactorily complete competency requirements for this position.
Responsibilities of all employees:
- Represent the Company professionally at all times through care delivered and/or services provided to all clients.
- Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
- Comply with Company policies, procedures and standard practices.
- Observe the Company's health, safety and security practices.
- Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
- Use resources in a fiscally responsible manner.
- Promote the Company through participation in community and professional organizations.
- Participate proactively in improving performance at the organizational, departmental and individual levels.
- Improve own professional knowledge and skill level.
- Advance electronic media skills.
- Support Company research and educational activities.
- Share expertise with co-workers both formally and informally.
- Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
Job Responsibilities:
- Create/Update digital and print marketing pieces including but not limited to: flyers, sales calendars, signage, social media graphics, invitations, letterhead, business cards, brochures, fillable forms, booklets and posters
- Set up online newsletters with Constant Contact
- Manage routine Email Blasts to Customers per schedule
- Website – create / update pages, articles, and photos as necessary to stay current
- Create, schedule, and manage TV/digital and print ads for 8 retail thrift stores
- Write content and create graphics/slide shows/videos for social media
- Interact daily on social media with store customers via messages and post comments
- Assist in creating and managing monthly social media schedule
- Research, present and launch campaigns to grow social media followers
- Evaluating and updating social media accounts and Google ads
- Assist with planning, strategizing, and setting up for fundraising and community outreach events
- Research and present new ideas on marketing strategies for retail thrift stores
- Performs other duties as assigned.
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.