ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
This role will report to the Managing Director, People & Culture (P&C) within USPM and support a client group of c. 2,500 corporate and 19,000 property based employees.
JOB DESCRIPTION
Key Responsibilities
- Support the delivery of an HR strategy that supports growth, operational stability, and the protection of Greystar’s culture and values.
- Collaborate with stakeholders to develop, deliver and monitor people plans; including resource planning, performance management, and talent/ succession management.
- Work collaboratively with the Talent Acquisition & Talent Development teams to ensure operational priorities are understood and provide support to them in executing their initiatives.
- Develop and report on KPIs to identify trends and continuously improve people management activities, including employee attraction, engagement, retention, and performance.
- Create regular and ad-hoc reports on HR metrics, analyzing data to inform strategic decisions.
- Deliver key people initiatives and change programs by drawing on support from P&C colleagues and engaging key business stakeholders.
- Manage the timely and accurate execution of talent-related activities associated with property and portfolio takeovers and acquisitions to ensure the smooth integration of new team members.
- Act as a change agent by coaching managers on handling change, creating communications and activities to enhance employee engagement, and building organizational capabilities effectively.
- Collaborate with the Employee Relations team to support the resolution of employee relations issues.
- Promote employee satisfaction by responding to team members' questions, concerns, and requests, researching and resolving problems, and following up to communicate resolutions.
- Implement and train team members and managers on people-related policies and procedures.
- Identify areas for improvement, offer suggestions to improve efficiency and productivity, and implement ideas that achieve operational excellence.
- Stay up to date on talent-related challenges, workforce needs, and operational strategies that impact USPM team members, and support the delivery of programs and response strategies.
- Build strong relationships within USPM and across the broader P&C team.
- Be accountable for data integrity in HR systems, embedding robust quality assurance and control mechanisms to ensure compliance and exemplary data management.
- Prepare documents, letters, and other communications as required.
Knowledge & Skill Requirements
- Proven experience in HR advisory and business partnering.
- Solid HR operations background, particularly in compliance, employee relations, HR processes & employment legislation.
- Proficient in managing multiple projects and priorities.
- Demonstrates a passion for customer service and a flexible approach to working supportively with others.
- Promote employee satisfaction by responding to team member questions, concerns, issues, and requests, researching and resolving problems or errors, and following up to communicate resolutions to achieve overall Company goals.
- Patient, responsive, and demonstrates a positive attitude.
- Demonstrates strong commercial awareness.
- Excellent interpersonal skills and the ability to work with impact and influence.
- Ability to prioritize and organize workload and show good judgment under pressure.
- Goal-oriented, flexible, and able to work in a dynamic environment.
- Skilled at building trust and rapport with team members at all levels to engage in productive and candid communication.
- Strong creative problem-solving skills.
- Proficient in word processing, presentation, spreadsheet, and data management applications, and comfortable with internet-based applications and software and technologies.
- Experience working in the property management, hospitality, or retail industry is preferred.
#LI-RS1
The salary range for this position is $110,000 - $125,000
Additional Compensation:
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
CLOSING DATE
September 28, 2024