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What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp;Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow.South University, the right direction for a brighter future.Benefits:*Medical*Dental*Vision FSA/HSATuition Assistant Program Long/Short Term DisabilityLife InsuranceEmployee Assistance Program401K Match&nbsp;Generous Paid Time Off12 Paid Holidays* includes domestic partner coveragePOSITION SUMMARY:The Custodian is responsible for cleaning in and around the campus building(s), including maintenance duties as assigned throughout their scheduled hours and fulfilling special requests as needed. The Custodian must ensure that the standards for building cleanliness, minor maintenance, and safety procedures are all met and maintained regularly.&nbsp; South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients (students, faculty, staff, &amp; visitors); development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.KEY JOB ELEMENTS:<ul><li>In some cases, open campus building(s) by unlocking all entry doors and classrooms, check all spaces, including restrooms, hallways, and entrances, for any maintenance problems, and clean any assigned area as needed or directed by the Director of Facilities.</li><li>Keeps assigned work area clean, following procedures for regular dusting and disinfecting surfaces, mopping, vacuuming, and sweeping all floors.&nbsp; Regularly cleans and restocks restrooms, collecting and disposing trash and debris from the building(s) and grounds.</li><li>Uses appropriate equipment to clean carpets and strip, scrub, buff, and wax floors following proper usage and safety protocols.</li><li>Moves furniture, equipment, &amp; materials and performs all cleaning activities necessary to keep campus building(s) clean and safe.</li><li>May perform minor repairs and maintenance, check fire extinguishers, test emergency lighting, and order cleaning supplies.</li><li>Reports necessary repairs and safety concerns to facility management.</li><li>Pull trash from offices and clean as requested.</li><li>Maintain orderly janitorial closets - stock when necessary.</li></ul>JOB REQUIREMENTS:&nbsp;<ul><li>High school degree required or GED required.</li><li>6 months experience in the housekeeping industry. 2 years of experience in the housekeeping industry in a post-secondary institution preferred.</li><li>Understands working methods and procedures used in cleaning and minor maintenance of buildings</li><li>Understand the qualities and uses of custodial equipment and supplies</li></ul>ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; While performing the duties of this job, the employee is regularly required to talk or hear.&nbsp; The employee is frequently required to stand and walk.&nbsp; The employee is occasionally required to lift up to 50 pounds.&nbsp; The vision requirements include the ability to adjust focus and close vision.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.#LI-JS1 Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Required Education High School</li></ul>

South University

Custodian

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp;Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu" target="_blank">www.southuniversity.edu</a> today to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow.South University, the right direction for a brighter future.POSITION SUMMARY: Instruct and facilitate meaningful learning of the course outcomes in the curriculum and proactively support all facets of the learning environment. Provide education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace. Encourage a culture of learning that values mutual responsibility and respect, life-long learning, diversity, and ethics as well as personal and professional development. Assure that the South University philosophy of quality service to students, development, growth, involvement, and recognition of employees, and an environment conducive to innovation, positive thinking, and expansion is considered in carrying out the duties and responsibilities of this position. Participate in activities that promote the stature of the academic programs, departments, and colleges and abide by the South University Board of Trustees and administration's mandates.KEY JOB ELEMENTS:<ul><li>Manage the educational process to ensure every student is involved in a positive educational experience through the learning, teaching, and social environment.</li><li>Perform faculty responsibilities as outlined in the faculty job description in accordance with the provisions of Faculty Supplement to the South University Employee Handbook.</li><li>Provide course instruction that aligns with the South University model of curricula and supports the South University style of system delivery.</li><li>Design and deliver instruction through the development of instructional plans to meet course outcomes, the development of activities that support lesson objectives, and for online courses, deliver the instruction as approved within each course shell.</li><li>Effectively utilize technology in the classroom to support the student learning experience.</li><li>Enable the achievement of pre-defined outcomes for student achievement and evaluation of learning by providing instruction that fosters proficiency and establishes student performance criteria and evaluation.</li><li>Deliver learning-centered instruction by establishing an educational environment conducive to learning and student involvement and effectively planning and preparing for classes and student success.</li><li>Promote student success by showing flexibility in style and work schedule and exhibiting a passion for teaching and students, and engaging students in the learning process.</li><li>Manage the educational environment through keeping accurate records, submitting grades and other reports on time, and enforcing academic and attendance policies consistent with the school, campus, or online division.</li><li>Relate professional/life/industry experience to learning by continuing professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities.</li><li>Participate in the faculty development process to enhance knowledge, skills, and abilities in learner-centered instruction.</li><li>Communicate consistently and effectively with supervisor(s), faculty, and other South University administrators.</li><li>Contribute to a learning culture by participating in curriculum and system task forces, support local campus events such as orientation and graduation, and participate in various other workshops and meetings.</li></ul>REQUIREMENTS:<ul><li>Faculty teaching general education courses at the undergraduate level: doctor's or master's degree in the teaching discipline or master's degree with a concentration in the teaching discipline (a minimum of 18 graduate semester hours in the teaching discipline).</li><li>Faculty teaching associate degree courses designed for transfer to a baccalaureate degree: doctor's or master's degree in the teaching discipline or master's degree with a concentration in the teaching discipline (a minimum of 18 graduate semester hours in the teaching discipline).</li><li>Faculty teaching associate degree courses not designed for transfer to the baccalaureate degree: bachelor's degree in the teaching discipline or associate's degree and demonstrated competencies in the teaching discipline.</li><li>Faculty teaching baccalaureate courses: doctor's or master's degree in the teaching discipline or master's degree with a concentration in the teaching discipline (minimum of 18 graduate semester hours in the teaching discipline).</li><li>Faculty teaching graduate and post-baccalaureate course work: earned doctorate/terminal degree in the teaching discipline or a related discipline.</li><li>Graduate teaching assistants: master's in the teaching discipline or 18 graduate semester hours in the teaching discipline, direct supervision by a faculty member experienced in the teaching discipline, regular in-service training, and planned and periodic evaluations.</li><li>Experience in instruction or formalized education process, preferably in a post-secondary or college institution.</li><li>Membership in a professional association tied to the area of instruction preferred.</li><li>Active, valid, and unencumbered state licensure or certification as applicable to the discipline.</li></ul>ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Required Education Master’s Degree</li></ul>

Adjunct Faculty, Medical Assisting

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp;Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu" target="_blank">www.southuniversity.edu</a> today to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow.South University, the right direction for a brighter future.POSITION SUMMARY: Instruct and facilitate meaningful learning of the course outcomes in the curriculum and proactively support all facets of the learning environment. Provide education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace. Encourage a culture of learning that values mutual responsibility and respect, life-long learning, diversity and ethics as well as personal and professional development. Assure that the South University philosophy: quality service to students; development, growth, involvement, and recognition of employees; and environment which is conducive to innovation, positive thinking and expansion is considered in carrying out the duties and responsibilities of this position. Participate in activities that promote the stature of the academic programs, departments, and colleges and abide by the mandates set by the South University Board of Trustees and administration. KEY JOB ELEMENTS:<ul><li>Manage the educational process to ensure every student is involved in a positive educational experience through the learning, teaching, and social environment.</li><li>Perform faculty responsibilities as outlined in the faculty job description and in accordance with the provisions of Faculty Supplement to the South University Employee Handbook.</li><li>Provide course instruction that aligns with the South University model of curricula as well as supports the South University style of system delivery.</li><li>Design and deliver class instruction through the development of instructional plans to meet course outcomes, the development of activities which support lesson objectives, and for online courses, deliver the instruction as approved within each course shell.</li><li>Enable the achievement of pre-described outcomes for student achievement and evaluation of learning by providing instruction which fosters proficiency and establishes student performance criteria and evaluation.</li><li>Deliver learning-centered instruction by establishing a classroom environment conducive to learning and student involvement as well as effectively planning and preparing for classes and student success.</li><li>Promote student success by showing flexibility in style and work schedule as well as exhibiting a passion for teaching and students and engaging students in the learning process.</li><li>Manage the learning environment through keeping accurate records, submitting grades and other reports on time, and enforcing academic and attendance policies consistent with the school, campus, or online division.</li><li>Relate professional/life/industry experience to learning by the continuation of professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities.</li><li>Participate in the faculty development process to enhance knowledge, skills, and abilities in learner-centered instruction. Communicate consistently and effectively with supervisor(s), faculty, and other South University administrators.</li><li>Contribute to a learning culture by participating on curriculum and system task forces, support local campus events such as orientation and graduation, and participate in various other workshops and meetings. (Onground)</li></ul>REQUIREMENTS:<ul><li>For graduate programs, a terminal degree from a regionally accredited institution in the discipline to be taught, with a concentration in the teaching discipline (minimum of 18 graduate semester hours in the teaching discipline) required.</li><li>For undergraduate programs, a master’s degree from a regionally accredited institution in the discipline to be taught, with a concentration in the teaching discipline (minimum of 18 graduate semester hours in the teaching discipline) required.</li><li>Experience in instruction or formalized education process, preferably in a post-secondary or college institution. Membership in a professional association tied to area of instruction preferred.</li><li>Active, valid, and unencumbered state licensure or certification as applicable to the discipline.</li><li>At least six months teaching experience at South University or another post-secondary education institution preferred</li><li>Excellent verbal and written communication skills including the ability to build successful relationships with student populations.</li><li>Outstanding conflict resolution skills.</li><li>Excellent time management and detail-oriented skills.</li><li>Computer based skills (i.e., software, analytical, and report writing skills).</li><li>Experience with computerized learning management systems, including proficiency with the use of standard office applications on personal computers.</li><li>Excellent critical thinking and decision-making skills.</li><li>Excellent teaching skills as evidenced in prior teaching evaluations.</li></ul>ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Required Education Master’s Degree</li></ul>

Faculty (PT & Adjunct), Philosophy

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp; Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future.Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program401K Match&nbsp; &nbsp;Paid Time Off 12 Paid Holidays * includes domestic partner coverage SUMMARY:&nbsp; South University School of Pharmacy is seeking applications for a faculty position in the Department of Pharmacy Practice. We are seeking an outstanding candidate to join a faculty team committed to academic excellence, scholarship, service, and student success. We are considering applicants at the assistant or associate professor faculty level of pharmacy practice in the area of&nbsp;Institutional/Hospital, Community, or Integrated Pharmacy Practice Lab SkillsThe Pharmacy Practice faculty member reports to the Chair of the Department of Pharmacy Practice. They contribute to an innovative curriculum, establish a clinical pharmacy practice for experiential education and patient care, perform scholarly activities, and serve on School/University/Professional committees. JOB ELEMENTS:<ul><li>Clinical Teaching:Under the direction of the Department Chair, develop a clinical practice site atanaffiliatedinstitutionorcommunitypharmacyfortheexperientialeducationofSOP students.</li><li>DidacticTeaching:Contribute to the didacticteachingload ofthe Department,including the development or maintenance of course materials. The amount of teaching will be assigned annually by the Department Chair with consideration given to the faculty member’s clinical duties.</li><li>Service: Active service on committees of the School or University, and service as a faculty student advisor, as assigned.</li><li>Scholarship:Scholarlycontributionstothedisciplineandprofession.Scholarshipgoals are determined in consultation with the Department Chair considering clinical and didactic teaching load.ActivelyparticipateineventsandactivitiesoftheSchoolandUniversity.</li></ul>JOB REQUIREMENTS:<ul><li>Pharm.D. degree&nbsp;from an ACPE Accredited School of Pharmacy/Institution</li><li>Unrestricted license to practice Pharmacy in the State of Georgia, or ability to obtain within 6 months of hire date</li><li>Postgraduate residency and/or fellowship training in a specified therapeutic area or equivalent experience preferred.</li><li>Prior teaching and research experience in relevant field preferred</li><li>Experience with computerized administrative systems. Must be proficient with the use of standard office applications on personal computers</li><li>Excellent verbal and written communication skills including the ability to build successful relationships with student populations</li><li>Outstanding conflict resolution skills</li><li>Demonstrated time management and detail-oriented skills</li><li>Computer-based skills (i.e., software, analytical, and report writing skills)</li><li>Ability to read, analyze, and interpret accreditation criteria, state agency regulations, and academic journals.</li><li>Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or Pharmacy Community</li></ul>ENVIRONMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp; While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe, and assess.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Pay Type Salary</li><li> Required Education Doctorate</li></ul>

Full Time Faculty - Pharmacy, Institutional/Hospital, Community

Fidelity TalentSource is your destination for discovering your next contract role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity’s Enterprise Infrastructure Group! The Service Desk Specialist role is to ensure hardware and software functionality for internal end users. As a Service Desk Specialist, you will provide hardware and software support for 60K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place a high value on serving our customer facing associates and those who are in direct support of carrying out our business objectives. In addition to one’s technical acumen, we expect a high attention to detail, outstanding customer service, and one’s ability to build a rapport to optimally elicit essential details from the user. <h4>Responsibilities:</h4><ul><li>Record, track, and detail all interactions in the appropriate ticketing tool, as well as identify and raise critical incidents to the next level if needed. </li><li>Diagnose and solve hardware and software issues </li><li>Research issues using available internally available resources </li><li>Approach each interaction with a “Customer Obsessed” mentality </li><li>Evaluate documented resolutions and analyze trends </li><li>Support various types of end users, from software engineers and financial associates, to top executives </li></ul><h4>Qualifications:</h4> (Required) <ul><li>High-level customer service and interpersonal skills </li><li>Strong written and verbal communication skills </li><li>Ability to quickly absorb and retain information </li><li>Strong documentation and organizational skills </li><li>Ability to work well on a team in a fast-paced environment </li><li>Ability to type a minimum of 40 wpm </li><li>Working knowledge of computers and networks </li><li>Excellent troubleshooting skills </li></ul> (Preferred) <ul><li>Associate degree, technical certification, or equivalent work experience is preferred </li><li>Previous experience in a Help Desk Support role is a plus </li><li>Experience supporting Microsoft Windows 7 &amp; 10 </li><li>Experience supporting Microsoft Office 2010 &amp; O365 </li><li>Experience supporting Apple MacOS and Apple mobile products </li><li>Experience with ServiceNow, or other ticketing systems is a plus </li><li>Knowledge of ACD telephony systems </li><li>Experience supporting remote workers in a corporate environment </li></ul><h4>Additional Considerations</h4><ul><li>The initial paid training will be conducted Monday – Friday. The start times of training will vary depending on the candidate’s location. Once training is complete, your shift be adjusted to align with the business need. </li><li>Equipment will be provided </li><li>We primarily operate during market hours, but evening, weekend, and overnight shifts may also be available </li></ul><h4>Company Overview</h4> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry! We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. <h4>Information about Fidelity Investments</h4> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Service Desk Specialist

&nbsp;Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Site Reliability Engineer to work in Fidelity’s Enterprise Infrastructure Group in Merrimack, NH, or Westlake, TX. <h4>The Role</h4> Reliability Engineering (SRE) is an engineering field that combines software engineering and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. An SRE within the Fidelity Investments Enterprise Technology is hands-on focusing on growing our tooling and automation and improving resilience and availability of digital platform applications and processes through SRE principles and practices. <h4>Team</h4> The team and the teams we support are geographically diverse with members across the country and around the world. The work is demanding, dynamic, fast paced and rewarding. We provide support 7 days a week and 24 hours a day. We do this while working as a team internally and with our partners. We encourage an environment that emphasizing continual learning and mutual respect. <h4>The Expertise and Skills we’re Looking For</h4><ul><li>Experience in systems and platform operations and technology management </li><li>EKS – experience in managing Kubernetes cluster administration and expected to have good experience troubleshooting Kubernetes. </li><li>&nbsp;Strong with Linux and shell scripting </li><li>Strong python programming </li><li>Strong understanding of application networking </li><li>Hands on experience with log aggregation, monitor and data visualization tools – dashboarding, monitoring and alerting (datadog, Splunk, ELK, Prometheus and Grafana) </li><li>Proven experience working with API’s &amp; API frameworks. </li><li>Proven experience implementing AWS products and services. </li><li>Hands on experience working with infrastructure as code (CFT, Terraform etc.). </li><li>Understanding of container technologies (Docker) </li><li>Hands-on experience implementing CI/CD pipelines with (Ansible, JenkinsCore, ArgoCD). </li><li>Understanding of AWS cloud security and account management </li><li>Passionate about working in a DevOps culture. </li><li>A passion for learning new technologies, practices, and ways of working. </li><li>Comfortable in an agile environment </li><li>Proven communication skills written and oral. </li><li>Experience working in globally distributed teams. </li></ul><h4>Dynamic Working</h4>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Site Reliability Engineer

<h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Program Manager in Boston, MA.&nbsp; The Role</h4><h4>As a key member of our digital content management team, you will be responsible for managing, editing, organizing, and storing various digital assets, including marketing copy, images, videos, icons, and articles. Utilizing multiple CMSs and tools, you will create and update content for Fidelity’s websites and mobile applications using existing CMS templates, HTML, CSS/JS, and custom queries. You will ensure all assets are organized according to digital asset management best practices, facilitating findability and maintaining organizational consistency.</h4><h4>In this role, you will lead publishing efforts on large, interdisciplinary projects and collaborate effectively with creative, business, and technology partners. You will provide technical direction to the team, offer analysis and advice to senior leaders, and develop plans to address capability gaps while monitoring resource planning. Your ingenuity and innovation will be crucial in solving complex functional and process problems.</h4><h4>Additionally, you will proactively lead complex projects and contribute to enterprise-wide initiatives. You will work closely with CMS developers and internal IT staff to ensure the CMS meets organizational needs. This internal customer service role requires proven skills in active listening, empathy, problem-solving, and communication.</h4><h4>The Expertise You Have</h4><ul><li>A technical mind, with an understanding of HTML, CSS, JavaScript, and other web technologies </li><li>Experience/Interest in updating content and using personalization through an enterprise-level web content management system (CMS) including executing A/B and multivariate experiments </li></ul><ul><li>Dedication to the interactive medium: user functionality, information architecture, interactive patterns, responsive/adaptive design, SEO, accessibility, etc. </li><li>The ability to understand the flow of data/content through an information system </li><li>A natural aptitude for content personalization and A/B (or multivariate) content testing </li></ul><ul><li>A natural tendency to be curious, positive, and creative – you learn as you go, seek out opportunities, ask a lot of questions, and implement new knowledge quickly and easily in a technologically dynamic environment </li><li>A talent for independently resolving complex and convoluted technical issues </li><li>The ability to independently prioritize and shift deliverables based on need </li></ul><ul><li>A logical mind that can spot patterns, gaps, and repetitions in structured content </li><li>The ability to maintain a keen attention to detail, and work well under pressure </li><li>A strategic mind that is able to oversee large projects and coordinate with other content managers </li></ul><ul><li>Proven capacity to work both independently and collaboratively with product owners, stakeholders, designers, writers, and front-end developers </li><li>Good leadership skills—the ability to have vision, integrity, and empathy; to be a strong connector, communicator, and delegator; to understand people and how to motivate them. </li><li>The ability to help teammates prioritize and shift deliverables based on need </li></ul><h4>The Skills You Bring</h4><ul><li>Experience updating content through an enterprise-level web content management system (CMS) </li><li>Proven capacity to work both independently and collaboratively with product owners, stakeholders, designers, writers, and front-end developers </li><li>Familiarity with Agile, Scrum, and Kanban work environments </li><li>A personality that delivers amazing customer service in the face of chaos </li><li>The ability to execute simple HTML, CSS, JavaScript, and other web technologies </li><li>Communication skills that enable you to present complex concepts to non-technical (business) teams </li><li>The ability to leverage front-end coding technologies (HTML, CSS, JavaScript, and other web technologies) to enhance CMS-enabled digital experiences </li><li>Proven expertise in Agile, Scrum, and Kanban work environments </li><li>The ability to coach and mentor others </li></ul><h4>The Value You Deliver</h4><ul><li>Participate in the content delivery process, including creation, QA, updating, publishing, and management of content for Fidelity’s web and mobile digital experiences. </li><li>Proactively audit, diagnose, and resolve content issues in the CMS and production environments. </li><li>Create sustainable and optimal processes to streamline content workflow, tracking, and management. </li><li>Develop standards, systems, and best practices for content creation, distribution, maintenance, retrieval, and repurposing. </li><li>Independently manage multiple, complex projects from inception to completion, working with external developers and maintaining strong client relationships. </li><li>Translate stakeholder requests into actionable, detailed specifications. </li><li>Act as a liaison between creative, technical, relationship managers, and other internal groups. </li><li>Determine the root cause of technical incidents and implement scalable solutions. </li><li>Play an instrumental role in enhancing Fidelity’s digital experiences to drive new customer acquisition and improve customer satisfaction. </li><li>Ensure that Fidelity websites and applications maintain a consistent look, feel, and user experience. </li><li>Support SEO, accessibility, measurement, and QA efforts to ensure error-free digital experiences. </li><li>Work with technology and creative teams to innovate and test new functionalities. </li><li>Create an inspiring environment that stimulates creativity and risk-taking through an open communication culture. </li><li>Oversee day-to-day operations and improve team performance using metrics. </li><li>Set clear goals, delegate tasks, and manage priority initiatives, acting as a critical liaison within the group. </li><li>Mentor team members on leveraging multiple CMSs, tools, and code to build multichannel digital experiences. </li></ul><h4>The Team</h4> This role will lead a dynamic team dedicated to transforming the way our company thinks about and uses content. Our team vision is to empower the organization to create best-in-class content experiences through innovative technologies, so enthusiasm and curiosity are required for anyone interested in joining us. We are part of a client-obsessed Owned Channel Marketing Team which drives business outcomes for the organization through an integrated, multi-discipline marketing approach that relies on learning and experimentation to evolve our go-to-market strategies in a cost-efficient manner. This team works with many different parts of the organization, including but not limited to: product owners, segment marketers, account/creative agency, technology, measurement and analytics, and channel marketers.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Digital Content Manager

<h4>The Team</h4>Come and join the team that provides Fidelity with the premier capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is crucial in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being full stack engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24×7 basis.<h4>The Expertise You Have</h4><ul><li>Bachelor’s degree or equivalent experience</li><li>8+ years hands-on experience as a software engineer</li><li>Proficient in Java, Ansible, Python, any programming language and experienced in developing APIs and micro-services</li><li>Experience with CI/CD pipelines and applying uDeploy and/or Ansible</li><li>Understanding of modern data architecture principals and patterns</li><li>Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation</li><li>Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity.</li><li>Familiarity with Docker/Kubernetes and container-based development and deployment practices will be a plus</li><li>Working with Event Driven Architecture — Kafka, Webhooks</li><li>Test Driven Development — JUnit, Jasmine, Karma, Protractor, Jest, etc.</li><li>Familiarity with NoSQL (MongoDB, DynamoDB, etc) a plus</li><li>Ability to trouble-shoot complex data issues across the e2e technology stack</li><li>Either hands-on Azure / AWS experience or demonstrated desire to build cloud experience (e.g. certifications, training)</li><li>Demonstrated experience as engineer responsible designing, developing, testing, supporting, and solving the Contact Center products.</li><li>Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes</li><li>Self-starter, curious, innovative, eager to learn and guide others every day</li></ul><h4>Top Required Skills:</h4><ul><li>Java, Spring Boot, Microservices Development</li><li>Hands on Cloud Experience in AWS OR Azure</li><li>Hands on Exp working on CI/CD Pipelines</li></ul><h4>Nice to Have/Bonus Skills</h4><ul><li>GraphQL</li><li>Familiarity with Kubernetes</li><li>SQL/DB Skills</li><li>Angular</li><li>Contact Center products</li><li>Hands on Splunk &nbsp;</li></ul><h4>The Value You Deliver </h4><ul><li>Write high-quality code for our applications that is reliable, scalable, and reusable</li><li>Understand the leadership vision and complete that vision</li><li>Strengthen and promote the culture of innovation by setting examples</li><li>Find creative ways to get things done, and do them right</li><li>Develop a culture of best in class software engineering practices</li><li>Exercise a passion for keeping your knowledge up-to-date with the latest and greatest</li><li>Ensure the high level of integrity in the team</li><li>Take ownership and accountability for figuring out what needs to be done</li></ul><h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Agile Scrum Master to work at Fidelity in Boston, MA!&nbsp;The RoleAs a Scrum Master, you’ll be a part of highly collaborative, cross-functional Scrum teams within the Fidelity Brokerage division of Fidelity. You will advise and lead Squads on Agile values, practices, and processes&nbsp;to ensure they are fully functional, productive, and focused on Sprint goals.Everyone craves a way of working that empowers them to unleash their best work and inspire better futures for more people. Our way of working will enable you to deliver what matters most to our business, our clients, and our associates. By being wired for speed and innovation with support, coaching, and a regular dose of inspiration, your skill sets will be applied to our initiatives, providing you the opportunity to quickly make a difference in our customers’ lives!The Expertise and Skills You Bring <ul><li>Strong proficiency and experience with encouraging Agile behaviors, reinforcing practices, norms and routines, and supporting overall Squad performance and efficiency</li><li>Excellent understanding and previous application of Agile/Scrum Fundamentals – WHY and HOW</li><li>Proficient with Agile enabling tools like Jira/Jira Align</li><li>Ability to identify team improvement opportunities and look externally for best practices to support continuous improvement</li><li>Strong proficiency in facilitiating and coordinating logistics for Agile routines and practices, e.g., Backlog Refinement, Planning, Daily Scrum, and Retrospectives</li><li>Proficient in ensuring healthy backlogs are maintained and accurately balanced across team members</li><li>Proficient in producing and utilizing process metrics and artifacts to ensure understanding of how efficiently and effectively Squads are operating, and accurate and clear communications to Squads and their partners</li><li>Excellent experience partnering with other Scrum Masters and working across multiple Squads contributing to the same initiatives</li><li>Demonstrated experience working in a technology delivery environment</li><li>Bachelor’s degree/undergraduate degree/equivalent experience required</li><li>Scrum certification required (CSM or PSM)</li></ul>The TeamFidelity Brokerage Delivery Enablement is a team of Scrum Masters, Delivery Program Managers, and Agile Coaches who partner with leaders &amp; teams to inspect, adapt &amp; mature high-impact delivery of customer value, cultivate an empowered delivery culture with insights, coaching &amp; enablement, and champion continuous improvements that guide us toward business agility. &nbsp;We are focused on building a highly integrated organization, aimed at maximizing valuedelivery for Fidelity Brokerage.&nbsp; Our core capabilities include delivery insights, delivery planning &amp; alignment and delivery coaching.Dynamic Working&nbsp;&nbsp;Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.?&nbsp;<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Agile Scrum Master

Clinical DirectorAre you a dedicated clinical leader ready to drive positive change for individuals with intellectual and developmental disabilities? We're looking for a Clinical Director passionate about enhancing service quality, developing best practices, and empowering clinical teams.Our client is a pioneering mental health services provider dedicated to supporting individuals with complex behavioral needs across California. Specializing in behavior intervention, crisis management, and specialized support services, they serve clients with intellectual and developmental disabilities and mental health needs. With a team-oriented culture and commitment to professional growth, they emphasize individualized care, innovative treatment approaches, and fostering independence to improve quality of life.Best-in-Class Benefits and Perks:Our client values their employees’ time and efforts. Their competitive compensation of $150K annually, depending on experience and extensive benefits package, enhances their commitment to your success. Our client’s benefits package includes:&nbsp;<ul><li>Comprehensive health coverage: Medical, dental, and vision insurance provided.</li><li>Robust retirement planning: 401(k) plan available with employer matching.</li><li>Financial security: Life and disability insurance for added protection.</li><li>Flexible financial options: Health savings and flexible spending accounts offered.</li><li>Well-being and work-life harmony: Paid time off and holidays.</li></ul>Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.As the Clinical Director, you will provide exceptional Critical Intervention Services to individuals and their support systems while overseeing a team of clinical consultants. You will develop and implement standardized clinical practices that ensure the highest quality of care. Clear communication and collaboration are essential to your success in maintaining these high standards. In this role, you will make independent decisions and exercise sound judgment to support clinical excellence. Based at the Lafayette office, you may also travel quarterly to additional locations across California as needed.To succeed, you should have:&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<ul><li>Educational Background: A doctorate in clinical psychology (Psy.D. or Ph.D.) with active clinical licensure is required; a Board-Certified Behavior Analyst designation (BCBA-D) is highly preferred.</li><li>Clinical Experience: 2+ years of post-licensure experience as a therapist, with demonstrated expertise in working with individuals diagnosed with intellectual and developmental disabilities.</li><li>Regulatory and Licensure Compliance: Professional licensure in clinical psychology, with DOJ/FBI clearance and required health screenings; must complete additional certifications, including CPR/First Aid and Safety Care Training.</li><li>Technical Expertise: Solid knowledge of DSM V diagnoses and Applied Behavior Analysis, with proven clinical assessment and behavioral intervention skills, including positive behavioral programming.</li><li>Leadership and Communication Skills: Demonstrated experience in supervising teams, budget management, and the ability to communicate effectively across various professional and client-facing contexts.</li></ul>Your responsibilities as the Clinical Director will include:&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;<ul><li>Oversee Clinical Consultants and Training: Supervise, recruit, and train clinical consultants (including BCBAs, Psychiatrists, and Clinical Psychologists), ensuring high-quality service delivery through regular feedback and biannual Model Fidelity assessments.</li><li>Develop and Implement Clinical Standards: Establish and maintain best practices in clinical care, collaborating with Quality Assurance and Operations to create and revise training materials, program designs, and clinical documentation.</li><li>Ensure Regulatory Compliance and Program Quality: Maintain advanced knowledge of regulatory requirements and continuously evaluate clinical practices to align with industry standards and ensure compliance.</li><li>Strategic Planning and Expansion: Contribute to the Clinical Department's strategic planning, support service expansion, and oversee budget and training initiatives aligned with organizational goals.</li><li>Data Analysis and Continuous Improvement: Analyze program data, identify service gaps, and implement improvement plans to enhance program quality and service delivery.</li></ul>Apply Today!We want to hear from you if you’re ready to leverage your skills in a collaborative, mission-driven environment and lead a team dedicated to transformational care! Apply today and help us shape the future of behavioral health services.&nbsp;Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. Our client does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.&nbsp;Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act

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