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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) offers powerful backing and support that helps companies of all sizes gain financial savings, control, and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The Global Commercial Services Marketing team is responsible for creating an end-to-end global marketing strategy and distribution plan for our prospect &amp; customer segments around the world.The GCS Marketing Analytics, Investment &amp; Marketing Enablement team, as part of Global Commercial Services within American Express, is responsible for overseeing marketing analytics, data products, data platforms, investment optimization and marketing enablement specific to the Global Commercial Services (GCS) business.This position will report to the&nbsp;Performance &amp; Analytics team lead&nbsp;within the GCSM AIM team. This team is responsible for performance management and marketing analytics across the GCS Marketing organization with a particular focus on US SME Customer. This individual should have a strong interest in extracting quantitative insights and be excited by the challenge of helping channel owners understand their performance and refine their investment strategies.&nbsp; A critical success factor for this role is to be results driven; this individual will be tasked with providing a data based strategic perspective, channel and product specific results analysis, and streamlining run-the-business reporting tactics. This role will provide significant opportunity to drive at scale investment How will you make an impact in this role?<ul><li>Partner closely across GCS Marketing, GIO, Finance, etc. to ensure consistency in reporting and help Customer Marketing channel owners to keep a pulse on their forecasts</li><li>Understand and document the drivers of marketing performance; both quantitative drivers through increased tracking as well as qualitative drivers through regular touchpoints with marketing partners.</li><li>Provide strategic, analytics-based guidance during broader strategic planning sessions but also data exploration-driven ideas and opportunity areas on a regular basis across channels</li><li>Develop reporting tools and visualizations to better highlight Marketing performance</li><li>Develop and deliver insight-based, multi-channel marketing investment to maximize American Express’&nbsp;opportunity to steal competitive share</li></ul>Minimum Qualifications:<ul><li>Excellent Excel skills with experience in data analytics. Proficiency with Tableau and SQL/SAS a plus</li><li>Highly motivated team player with strong communication and interpersonal skills</li><li>Strategic thought leadership: ability to extract data insights and formulate a compelling storyline</li><li>Excellent project management skills with the ability to drive initiatives with minimal supervision</li><li>Comfortable working with ambiguity and change</li><li>Energized by a fast paced, complex environment</li><li>3-5 years of experience +; MBA or Graduate Degree preferred&nbsp;in Computer Science, Engineering, Business Analytics, Data Science, Operations Research, Statistics</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager- Performance and Analytics -Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The objective of the GSG Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GSG to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.How will you make an impact in this role?The Partner Oversight Management Team is looking for an Analyst of Risk ID, Assessment, Testing &amp; Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization and partners. The objective of this role is to ensure that our third-party Global Partner &amp; Operational Support partners are proactive in mitigating risks and exposure related to compliance and regulatory requirements.&nbsp; It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Analyst, GSG Testing Risk ID, Assessment, Testing &amp; Reporting will: <ul><li>Assist in additional identification specific risks throughout business processes and systems (along with business process owners)</li><li>Support facilitation to BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events </li><li>Support thematic risk reporting (levels, trends, causes) </li><li>Support risk management practices within the business</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li><li>Analyze, interpret and drive regulatory testing results by partnering with internal and external stakeholders to develop robust action plans and drive performance</li><li>Conduct calibration calls with Partner Quality Assurance teams to align on findings and drive performance</li></ul>Minimum Qualifications:<ul><li>1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively </li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following:<ul><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;</li></ul></li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

Analyst - Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network-related businesses to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers. The organization manages the relationships with the millions of merchants around the world that accept American Express and runs the company’s payment network and manages bank partnerships globally. The mission of GMNS Operations team is to ensure comprehensive identification and robust management of operational and regulatory risk/changes across the business, having ownership of key processes and programs and supporting International Legal Entities in fulfilling their control and compliance obligations. Our team provides operational risk expertise to Front-Line and Control Management teams across business processes and services, to determine optimal risk mitigation in support of business growth initiatives, and maintain the alignment of risk reduction efforts through well-executed risk mitigation and remediation activities.Key Job Responsibilities:&nbsp;This role will be responsible for supporting Global Merchant Network Services with ensuring a robust first line of defense for Privacy, with an effective privacy risk framework in place, timely and effective resolution of risks and issues, supported by an effective prevention framework to identify and eliminate their root causes.This role will support the evolution of high-quality privacy risk management standards and practices across Merchant Services US, Network Acquiring Solutions and Global Network Services. The role holder will lead change management projects addressing new and/or changing regulation, as well as policy changes. They will also be responsible for increasing awareness of privacy standards, controls, regulations, and industry best practice.The role will focus on achieving the following objectives:<ul><li>Governance framework:&nbsp; Ongoing high-quality Privacy risk management program and practices.</li><li>Privacy Consulting:&nbsp; Providing general advisory support to the business, including input to PRSA development, Privacy Risk Assessment questionnaires, handling PII, Privacy Choice practices, etc.to prevent Privacy issues, via effective processes and controls design and execution.</li><li>Training and Awareness: Proactively engage and partner with stakeholders across the business to promote privacy by design, and educate teams on changes to laws, regulations and internal and external privacy practices.</li><li>Change Management: Responsible for building strong relationships with key stakeholders, including product &amp; engineering teams, to ensure change management requirements are clearly articulated, plans are created, communicated and delivery of the plan stays on track, including status reporting etc.&nbsp;</li></ul>Minimum Qualifications:<ul><li>3+ years experience in operational risk, compliance, program management, and/or process redesign.</li><li>Demonstrated knowledge of international, federal, and state laws and regulations regarding privacy and data security (e.g. CCPA and GDPR).</li><li>Experience in implementing privacy requirements into business practices (processes &amp; procedures), with an understanding of processes and information flows for businesses that manage customer data and other confidential information.</li><li>Demonstrates a will to win, to deliver change in a challenging environment.</li><li>Proven experience of working in a legal &amp; regulatory environment with tight deadlines, changing information and ambiguity. Knowledge of privacy regulation preferred.</li><li>Strong communication and presentation skills allowing for clear and appropriate messaging for multiple levels/audiences. </li><li>Problem solver and agile decision-maker with solid analytical skills. </li><li>Strong interpersonal and collaboration skills, including the ability to develop relationships with senior leaders and control/compliance stakeholders while appropriately influencing without direct authority. </li><li>Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change. </li><li>Understanding of the merchant acquiring or network business and related privacy landscape is an advantage.</li><li>Recognized specialist qualification in privacy or data protection is an advantage (e.g., CIPP/US, CIPM, CIPT).</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. &nbsp;

Manager - Risk Advisory

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organizationThe Channel Frameworks &amp; Services team is keenly focused on helping engineers build and manage best-in-class customer experiences quickly, economically, and safely.Key Responsibilities Software Development • Function as member of a software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation) • Demonstrate increased self-reliance to achieve team goals&nbsp; • Participate in code reviews and automated testing • Debug basic software components and identify code defects for remediation • Enable the development, support, and monitoring of software across test, integration, and production environments • Automate deployments in test or production environments • Automatically scale applications based on demand projections&nbsp; • Adhere to security and regulatory best practicesScope of Impact/Influence&nbsp; • Accountable to team for completing work you’re leading and deliverables as agreed upon • Accountable to team for delivery of quality workEducation &amp; Experience Up to 4 years of software development experience in a professional environment and/or&nbsp; comparable experience such as: • Familiar with Agile or other rapid application development methods • Experience with design and coding across one or more platforms and as appropriate • Hands-on experience with application design, software development, and automated testing&nbsp; • Exposure to distributed (multi-tiered) systems, algorithms, and relational databases • Experience with object-oriented design and coding with variety of languagesSoftware engineering experience<ul><li>Experience with Java vs. 8 or higher programming</li><li>Experience with UI technologies like, ReactJS,&nbsp; HTML, CSS</li><li>Experience with SQL or NOSQL databases</li><li>Experience working in agile methodology</li><li>Experience with GitHub / Git</li><li>Experience working with Springboot and Spring Cloud</li></ul> High-performing Behaviors&nbsp; • Recognizes opportunities to adopt innovative technologies to enable business capabilities • Keeps up-to-date on current research and technology in the industry • Recognizes the importance of collaboration to achieve objectives • Clearly communicates ideas and concepts to others • Leads work effectively and acts on own initiative without being prompted • Provides feedback to team members in code reviews&nbsp; • Influences team members with creative changes and continuous improvements • Explores new automation techniques to refine the agility, speed and quality of&nbsp; engineering initiatives and effortsKnowledge/Skills• Able to understand and use advanced data structures and associated components • Designs, codes, tests, maintains, and documents application components • Takes part in reviews of own work and reviews of colleagues' work • Defines test conditions based on the functional and non-functional requirements&nbsp; providedEngineering &amp; Architecture • Has understanding of the core tools used in the planning, analyzing, crafting, building,&nbsp; testing, configuring, and maintaining of assigned application(s) • Monitors system performance and availability and improves software quality through&nbsp; root cause analysis • Intermediate knowledge of infrastructure technologies and components Technology Core Competencies&nbsp; • Adaptive Communication • Agile Practices • Industry and Company Knowledge • Organizational Change Management • Technical Acumen • Technology Industry Trends&nbsp;Role Core Competencies&nbsp; Technical • Emerging Technologies • Programming/Software Development • System Design • TestingFunctional • Data Analysis • Data Management • Governance and Reporting • Release and Deployment • User Experience Evaluation and AnalysisLeadership • Executive Presence • Analytical Thinking • Relationship Management Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative` global SaaS platform, built on the promise of access and unforgettable experiences.Resy's SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobileABOUT THE ROLE:The Resy Marketing team is responsible for building and activating the Resy brand to drive consideration, demand, and engagement across restaurant, guest and American Express Card Member audiences. The Resy Marketing Strategy and Planning Manager will play a critical role in ensuring that we develop, manage and progress a cohesive marketing strategy and plan across all functional areas of the team. The role will be an integral part of the Resy marketing leadership team and have the opportunity to work across a wide range of strategic, analytical and communications initiatives that advance our business and customer objectives.WHAT YOU'LL DO:<ul><li>Partner across the Resy Marketing team to define, document and communicate strategic priorities and help shape the vision, strategy and roadmap.</li><li>Document annual and quarterly goals for the team, assist with tracking key milestones and performance against goals, and communication with the team on performance on a regular basis.</li><li>Craft presentations and updates for team, senior leaders and internal partners on key business imperatives, priorities and performance.</li><li>Own and manage Resy marketing team budget, enhancing our investment optimization process, ensuring accuracy of reporting, and correct utilization of funds in close partnership with the Restaurant Organization, Finance, and Amex Global Dining office.</li><li>Identify and lead initiatives that improve Resy marketing go-to-market and engagement models within the team and across the broader Resy organization.</li><li>Play a key role in driving the goals of the team, including oversight of key special projects and initiatives.</li><li>Ensure effective flow of information and communications with the team and key Resy Marketing stakeholders.</li><li>Support the Resy Head of Marketing and leadership team management and administration of quarterly/annual processes (goal setting, scorecard management, year-end performance reviews, talent assessments, business planning).</li><li>Build partnerships across the Amex Global Dining Office and key American Express partners, acting as a key interface for business partners.</li></ul>WHAT YOU HAVE:<ul><li>Superior organization and planning skills are essential, detail oriented with ability to think “end-to-end”</li><li>Strong strategic, analytical and intellectual capability combined with creative / innovative thinking</li><li>Embrace white space and seek out opportunities that require structure and process</li><li>Results driven with background in marketing </li><li>Excellent oral and written communications with the ability to translate critical thinking into effective presentations</li><li>Excellent communication skills with emphasis on confidence and composure required to effectively communicate with senior leaders</li><li>Excellent project management, organizational and marketing process / workflow skills</li><li>Ability to efficiently prioritize, solve problems independently, escalate appropriately, manage tight deadlines, and handle changing priorities in a dynamic and fast-paced environment</li><li>Strong sense of integrity with the ability to handle sensitive issues and maintain complete confidentiality</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Resy Marketing Strategy & Business Planning Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Function DescriptionThe Quality Assurance and Regulatory Governance team is responsible for ensuring governance and oversight of regulatory reporting process. The team performs Quality Assurance reviews including process &amp; controls testing, testing the conformity of reported data with reporting instructions and gathering, sampling, understanding, and testing the data to ensure data quality for various regulatory reporting purposes. The team partners closely with the Regulatory Report owners, Technology, Data Governance, and other stakeholders to perform the review and ensure robust governance.How will you make an impact in this role?Responsibilities<ul><li>Perform quality assurance testing of regulatory reports, share findings, and monitor closure</li><li>Perform data gathering for portfolios and reports in scope of testing</li><li>Conduct data analysis, decipher transformation logics and define selection approach for data sampling</li><li>Support process review to identify control gaps and improvement opportunities</li><li>Work closely and coordinate with various regulatory reporting, technology, data governance, service management, teams to ensure the quality assurance over the regulatory reporting processes. </li><li>Support regulatory reporting to ensure compliance with the reporting guidelines issued by regulators</li><li>Ensure compliance with the Regulatory Reporting Governance policy and prepare key metrics</li><li>Prepare presentations for senior management displaying key performance indicators used for regulatory reporting oversight</li><li>Display thought leadership, drive process, and support work/life balance initiatives</li></ul>Minimum Qualifications<ul><li>At least 2+ years’ experience in Finance/Accounting/Reporting</li><li>Exhibits organizational skills with the ability to meet/exceed critical deadlines and manage multiple deliverables simultaneously</li><li>A self-starter, proactive team player with a passion to consistently deliver high quality service and exceed customers’ expectations</li><li>Excellent Communication Skills; Verbal, Written </li><li>Excellent relationship building, presentation, and collaboration skills</li></ul>Preferred Qualifications<ul><li>Knowledge of financial reporting, regulatory reporting, and banking products, is preferred</li><li>Experience in data analytics, data controls and understanding of data transformation logics is a plus</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Financial Analyst- Regulatory Reporting and Quality Assurance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Analytics and Investment Management (AIM) team – a part of Global Commercial Services Marketing Organization – is the analytical engine that enables the Global Commercial business.AIM is responsible for targeting, acquiring, engaging, and retaining commercial customers over online and offline channels and delivering world-class analytics, insights and data products for the Global Commercial Services (GCS). In this role, the incumbent will be part of Site – Prospect Digital Analytics team within AIM.&nbsp;How will you make an impact in this role?She/He will own end-to-end analytics required for driving, targeting &amp; personalization strategies across one of the key acquisition channels for Amex US Commercial Card Business i.e. Amex Site.&nbsp;<ul><li>Own the various phases of data science &amp; analytical solutions from identifying business problems, crafting ML based solutions, socializing proposed architecture with partners, implementing solutions, tracking results, and presenting to senior leaders.</li><li>Crafting data segmentation &amp; optimization strategies for targeting profitable prospects with the right product/incentive in the Commercial Digital channels.</li><li>Collaborate with Marketing teams on various initiatives including setting goals for the channel / influencing data-driven strategy changes / introducing personalization etc.</li><li>Collaborate with Decision Science and Capabilities to manage, guide and build analytical solutions to improve targeting efficiency in Commercial Digital channels.</li><li>Identify emerging trends across digital marketing landscape, identify impact on business from external changes, design innovative solutions to position Amex for success.</li></ul>Minimum Qualifications<ul><li>Advanced degree in a quantitative field (e.g. Finance, Engineering, Mathematics, Computer Science or Economics) is required.</li><li>Experience in large data processing and handling, deep understanding in data science&nbsp;XGBoost, decision trees, regression modeling, etc.&nbsp;</li><li>Ability to work in a dynamic, cross-functional environment, with a strong attention to detail.</li><li>Excellent communication skills with the ability to engage, influence, and encourage partners and team members to drive collaboration and alignment</li><li>Strong analytical/conceptual thinking acumen to address unstructured and sophisticated business problems and articulate key findings to senior leaders/collaborators in a succinct and concise manner</li></ul>Preferred Qualifications<ul><li>Knowledge of digital technologies like cookies, search engine optimization, digital personalization, digital AB testing, digital footprint mechanisms, web-serving platforms etc. is a plus.</li><li>Strong Programming skills are preferred. Experience with Big Data programming Languages (Hive, Spark), Python, R is a plus.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Data Science

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.How will you make an impact in this role?&nbsp;Are you passionate about creating the world’s best customer experience and winning in the digital economy? Do you want to accelerate our digital transformation by connecting the dots between business strategy, customer journeys, disruptive technologies, capabilities, and platforms?The Tech Strategy team is an internal consulting team within the Technology organization. We focus on two types of projects:1. Strategy/Management Consulting&nbsp;– Our team plays a critical role to provide strategic support for the CIO and Technology Leadership Team. As a team with a strong consulting mindset, leadership and executives call on us to help with a variety of special, high-visibility projects such as: developing mid to long term Technology Strategy for Amex, investment planning, creating the groundwork for Technology’s internal modernization efforts, Investor Day content and presentation etc.2. Platform Strategy – Partnering closely with Business, Product, Architecture, and Engineering teams across the enterprise, our team ensures Amex will meet our customer needs over the next 3-5 years in this continually evolving FinTech landscape by creating cohesive platform strategies and roadmaps. &nbsp;This includes forming recommendations to invest in strategic and emerging capabilities (including build vs. buy analysis), enhance / mature existing capabilities, and rationalize redundant capabilities across all platforms to drive business model evolution, growth, and innovation.As a Manager on the Tech Strategy team, you will:<ul><li>Form impactful and actionable strategic recommendations to drive our business model evolution, growth, and innovation through enterprise-wide capability investment, enhancement, and rationalization.</li><li>Understand how American Express’ enterprise strategy and future state business model is enabled through existing tech capabilities and emerging / disruptive technologies.</li><li>Prepare and lead executive presentations to highlight critical findings and recommendations.</li><li>Challenge the status quo and solve problems creatively using your toolbox of techniques such as Design Thinking, scenario modeling, use case development, journey mapping, business capability modeling, etc.</li><li>Influence others, often without direct authority, persuading with compelling data, facts, and conclusions.</li><li>Collaborate effectively and build key relationships with Business Strategy, Product, Customer Experience, Engineering and Architecture teams.</li><li>Help build an awesome culture through team building and colleague engagement activities.</li></ul>Minimum Qualifications:<ul><li>5+ years of management consulting (or internal consulting) experience in delivering projects within one or more Technology strategic disciplines (i.e. CIO Advisory, Digital Transformation, Tech Value Creation, Innovative Business/Op Model, Emerging/Future Tech, Portfolio Rationalization, Capability Model/Blueprint, etc.)</li><li>Bachelor's Degree</li><li>3+ years of experience in data analysis, data driven decision making, relationship building, customer-centric design, customer journey mapping and external benchmarking.</li><li>Experience with one or more core Technology functions in a strategic capacity (i.e. Infrastructure and Cloud Strategy, Platform/ Product Strategy, Enterprise/Business Architecture, Resiliency/Cyber Security Strategy etc.) &nbsp;</li><li>Experience in developing excellent quality presentations and deliverables for an executive audience.</li></ul>Preferred Qualifications:<ul><li>MBA&nbsp;</li><li>Previous Big 4 management consulting experience</li><li>Familiarity with Agile Delivery/Methodologies and Lean Portfolio Management</li><li>Prior exposure to FinTech and emerging tech landscape in payment/banking industry</li><li>Knowledge of payments, commerce, FinTech innovation and disruptive technologies and trends</li><li>Solid business acumen and problem-solving ability with high capacity for strategic/end-to-end thinking</li><li>High intellectual curiosity, creativity, complex problem solving and strategic and innovative thought leadership.</li><li>Excellent facilitation and collaboration skills, with the ability to influence and gain alignment at all levels of an organization, including senior leadership.</li><li>Ability to operate in ambiguity, white space, and evolving priorities.</li><li>Loves working in an entrepreneurial culture that is lean, fast paced, and dynamic.</li><li>Track record of influencing change within a matrixed organization (working across levels and job functions).</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Strategic Consulting (Tech Strategy)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Portfolio Analyst role presents a dynamic opportunity for a motivated and accomplished financial professional to manage all aspects of the operating expense base for the Tech Portfolio Management (TPM) organization.&nbsp; As a Portfolio Analyst, you will establish strong partnerships with the TBE leadership team, Finance, and peers across Tech Portfolio Management to ensure the financial success of TPM through sound management of monthly operating expenses.How will you make an impact in this role?Running the day-to-day portfolio operations for a subset of delivery teams Utilizing appropriate reporting tools to monitor and track portfolio(s) against various Financial and Portfolio KPIs and metrics. Preparing detailed analysis of financial data across multiple teams leveraging in house as well as industry standard tools (Oracle, Rally, Jira, etc.). Support strategic projects that enable the organization to best manage its investment portfolios. Build strong working relationships across the Technology, Finance, and Product teams to enhance collaboration, problem-solving and generate solutions that drive tangible results. Work with 3rd party vendors to facilitate resourcing needs.Responsibilities:<ul><li>This role is working in a servicing environment, leading or participating in a portfolio of projects and initiatives.</li><li>The analyst will support operations in planning and project delivery for the Business Partners. Working with key stakeholders to focus on customer experience and optimizing processes.</li></ul>Minimum Qualifications<ul><li>Bachelors in Business Administration/Finance/Accounting.</li><li>3+ years of related experience</li><li>Proven Ability to execute task quickly</li><li>Experience in FinTech Industry</li></ul>Required Skills·MS Word·MS Excel ·Confluence/Jira·PowerPoint Skills·Sharp Analytical SkillsFurther skills for success include:·Previous experience leading/supporting diverse initiatives·Demonstrable success mapping, challenging and improving existing processes·Leading change management projects within operational environment·Able to build relationships to get positive results and influence without authority·Ability to get results under timelines and prioritize multiple tasks concurrently·Comfortable in an ambiguous and fast paced environment, thrive on variety·Demonstrate a pro-active approach to problem solving·Creativity in solving problems and passion to identify and present effective solutions·Self-motivated, enthusiastic and able to manage time effectively to ensure timelines are met and work volumes are managed·Demonstrated understanding of multiple business functions preferredSalary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Portfolio Analyst

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Focus:&nbsp;Build &amp; maintain Machine Learning models to solve business problems. Develop scripts to integrate those models into application flow. Maintain excellent documentation.American Express is looking for an energetic, impactful ML engineer to help shape our technology and product roadmap. You will be part of the fast-paced team that enables ML/AI based solutions using ground-breaking technologies to deliver innovative solutions across multiple lines of business.Responsibilities<ul><li>Combine Data Science and Engineering skills to solve interesting problems that directly and greatly impact our business processes.</li><li>Be able to understand and abide by model development standards and support governance review, internal and external audits.</li><li>Performing development for assigned applications including architecture, design, developing prototypes, writing new code and API's and performing unit and assembly testing of developed software as needed.</li><li>Conduct code and architectural reviews and guide the team in designing and developing products with quality consistently.</li><li>Network with other AI/ML teams in the company and exchange standard processes.</li><li>Enabling the deployment, support, and monitoring of AI/ML models and supporting software across test, integration, and production environments.</li><li>Help craft the direction of machine learning and artificial intelligence at AmEx.</li></ul>Qualifications<ul><li>Bachelors or higher degree in Data Science, Computer Science, Information Systems, Engineering or related field</li><li>Hands-on experience in building and deploying AI/ML models including Generative AI, LangChain and NLP</li><li>In-depth knowledge of machine learning algorithms, software architecture, libraries and frameworks to create AI that accomplishes outlined goals</li><li>Rigorous knowledge of Python programming to develop software. Java is a plus.</li><li>Skillful in developing and maintaining detailed, easy-to-read documentation including data dictionaries, model documentation, and code documentation</li><li>Experience in collaborating with other engineers and teams</li><li>Experience in integrating AI/ML into existing applications in batch and realtime</li><li>Effective verbal and written communication skills to collaborate within and outside the team</li><li>Hands-on experience on writing and understanding complex SQL(Hive/PySpark-dataframes) and optimizing data pipelines. Experience with NoSQL is a plus</li><li>Experience in Big Data ecosystem including Map-Reduce, Hive, Spark (core, SQL and pyspark) and UNIX shell scripting</li><li>Experience with GitHub and leveraging CI/CD pipelines</li><li>Experience in taking models through AI/ML governance in highly regulated industry is a plus</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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