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ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!IT&nbsp;Rocket Lab’s IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations.IT SUPPORT SPECIALISTBased onsite at Rocket Lab's Silver Spring, MD facility, The IT Support Specialist, will work closely with the IT Support Team Lead, managing the IT Service Desk queue and carrying out the day-to-day Service Desk functions required to provide the efficient delivery of IT services. Effective communication and world class support is vital to the success of this role.You'll have the opportunity to provide instruction, guidance, and technical support to the different teams at Rocket Lab to deliver and support IT systems through efficient management of the IT Service Desk. &nbsp;This is carried out via on site desktop support, phone, IM, and email. You'll also be responsible for ensuring that systems are compliant with applicable standards to maintain robust information security in accordance with PSR and NIST 800-171.WHAT YOU'LL GET TO DO:<ul><li>Provide quality IT support and service by interacting positively with our staff, answering inquiries, and effectively handling complaints.</li><li>Is an expert in finding a way to say yes.</li><li>Track and update support desk Incident, Request, Problem, and Change, Project tickets, and other documentation.</li><li>Provide assistance, training and guidance to new starters. Help identify ways that we can improve our onboarding process and experience.</li><li>Helps with problem research and documentation to provide workarounds and fixes.</li><li>Enable on time delivery of Production and Launch services through provision and support of IT systems and services.</li><li>Provide assistance, training and guidance to new starters.</li><li>Report on any new business requirements.</li><li>Participate in the Continuous Improvement Process; the ongoing effort to improve our service, IT Systems, and processes.</li><li>Assist in the development of new systems and networks.</li></ul>YOU'LL BRING THESE QUALIFICATIONS:<ul><li>High school diploma or GED and 1+ Years’ experience in an IT support or service role.</li><li>Basic understanding and experience in following a framework for service delivery such as ITIL.</li><li>Experience / knowledge of at least 2 of the below:<ul><li>Windows and/or Linux desktop operating systems.</li><li>Windows and/or Linux server (Ubuntu/Debian) enterprise environments.</li><li>virtualization technologies, public / private cloud.</li><li>Active Directory and Group Policy.</li><li>Database and reporting technologies: MS SQL, Power BI, MySQL, Tableau, etc</li><li>Modern web-based applications including hosting, troubleshooting, security, etc.</li><li>Security frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc.</li><li>Cloud based technologies: Azure, AWS, O365, etc.</li></ul></li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Strong organization skills with the ability to delegate tasks, set clear goals, and deadlines.</li><li>Experience working in a high tech fast paced industry such as semi-conductor or aerospace industries supporting hardware/software engineers, labs and manufacturing.</li><li>Excellent verbal and written communication skills.</li><li>Excellent problem solving and analytical skills – able to see the big picture, make connections and appropriate decisions.</li><li>Outstanding attention to detail.</li><li>Ability to communicate and present complex and technical concepts and ideas to a general audience.</li><li>Being an exceptional multitasker, displaying excellent time management skills and ability to work under pressure.</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.&nbsp; &nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.&nbsp;&nbsp;</li><li>Must be physically able to commute to buildings.&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise.&nbsp;</li></ul>WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

IT Support Specialist

APHA is embarking on a major website redesign and CMS migration project starting summer 2024. The Senior Manager of Digital Content will lead this process with our partner agency.&nbsp;Provide oversight, support and direction to APHA internal and external Web initiatives. Is responsible for all technical and operational aspects of APHA’s web presence, internally and externally. Is the focal point that coordinates APHA web design, content and functionality, including accessibility compliance for persons with disabilities. Also responsible for ensuring the APHA website has a consistent voice, feel and approach. Play a lead role in defining content standards, content quality, content approach documents and processes that align with best practices. The Senior Manager of Digital Content will play a critical role in defining content categories, building on taxonomy and workflows with the content management system.&nbsp;Web management: Lead our process of researching needs, designing multiple easy to use and engaging websites (APHA.org, NPHW.org, PublicHealthNewswire.org and for the APHA Annual Meeting) and migrating content from our existing Sitecore sites to a Kentico CMS. Responsible for overall Web coordination and maintenance for the American Public Health Association. Demonstrate increasing familiarity and expertise over time with APHA’s Kentico CMS, which will host all APHA Web properties in 2025. Confer with units throughout APHA to develop and implement improved, Web-based business processes as required. Develop measures of success. Implement client/server security baselines recommended by software manufacturers and other security resources as needed. Monitor web traffic, performance and capacity using Google Analytics 4, Google Search Console and other tools to identify, prevent and resolve issues. Work cooperatively with IT staff on interface and coordination issues. Review and approves requests for user accounts on APHA web platforms. Co-leads, with the Senior Manager of Marketing, APHA’s E-Commerce Team to troubleshoot and improve user interface, especially in regard to monetary transactions. Ensure that sensitive information or other APHA Intellectual Property is not inadvertently released. Editorial content development: Review, edit and approve staff-generated editorial content for APHA website before it goes live. Plan and create editorial content for APHA’s websites. Take lead in establishing and enforcing style guide and editorial procedures for written elements of the APHA website, including style and tone. Provide constructive feedback and coaching to staff on creating web-friendly editorial content. Review web content for consistent voice, AP style, Association style, grammatical, spelling and typographic errors with accuracy and speed. Content strategy: Determine what editorial content on the APHA website should be prioritized by actively staying abreast of APHA activities and priorities and strategizing how such work should be presented online. Develop innovative solutions for content presentation, including working with content management requirements such as workflow and categorization. May perform content audits, gap analysis and content migration plans. Ensure proactive content governance and maintenance processes, to ensure consistency, timeliness, accuracy and relevance. Analyze, test and implement website content. General communications: Part of APHA’s Editorial Review team, helping as needed with the review of organization materials for grammar, AP style and APHA voice. Work on other Communications and Marketing Department assignments and projects as needed.Bachelor’s degree and 4-6 years’ experience with editorial content development, editing, writing for the Web and content strategy. Understanding of content management systems and direct experience with content management system workflow. Ability to articulate approach and establish position for content direction essential. Ability to manage multiple projects at once with attention to detail and follow-through concurrently to meet overlapping deadlines. Works well independently but participates actively as a team member and can collaborate with a variety of functional groups and communicate constructively with others. Ability to prioritize short-term projects and long-term goals, organize time and identify resources for projects. Basic knowledge of HTML, CSS, Microsoft Office,&nbsp;Sitecore, Kentico, Google Analytics 4 and Web graphics products, database issues and appropriate Web and network analysis utilities. Demonstrated understanding of web best practices. Strong verbal and written communication skills with excellent grammar, editorial, proofreading and AP style skills a plus. Experience with writing for the web in a public health/health care environment a plus. Personal organization and project-oriented skills are a must. Must be able to work occasional evenings and weekend work as job duties or projects require it; required to travel to the Annual Meeting and willing to attend APHA related meetings. Requires occasional lifting and moving to 25 lbs.Position is based in downtown DC near several metro stations.&nbsp; Hybrid work environment.&nbsp;Hours: 35 hours a week, full-time, Monday - Friday (daytime).&nbsp; Number of openings: 1.Applicants who meet the requirements and are interested in being considered for this position should submit the following information at:&nbsp;<a href="https://careers-apha.icims.com" target="_blank">https://careers-apha.icims.com</a>.&nbsp;<ul><li>Cover letter;</li><li>Resume;</li><li>A writing sample;</li><li>Salary requirement;</li><li>At least 2 supervisory references and 1 professional reference (name, title, company name and phone number and email).</li></ul>Vaccination Policy: New Hires and Employees must adhere to APHA COVID-19 Vaccination Mandate Policy.CLOSING DATE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Open Until FilledGRADE:&nbsp;&nbsp;&nbsp; 8 – exemptSALARY RANGE:&nbsp;&nbsp;&nbsp; $76,128 - $95,160 (salary commensurate with experience &amp; job role). APHA offers a competitive salary and excellent benefits.EEO/AA/VETS/DISABILITY.&nbsp;APHA is strongly and actively committed to diversity in its workplace.

American Public Health Association

Senior Manager of Digital Content

The hiring range for this role is: &nbsp;92,086.00 - 129,145.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holiday medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.The Senior Data Analyst, Adoption and Impact Measurement leads and performs all aspects of data collection, analysis, and reporting needed to measure the adoption and impact of digital experiences, including enabling tracking and monitoring of web activity for Federal Employee Program (FEP) digital tools and services. They ensure digital analytics tracking is enabled for digital tools and services owned by internal and external stakeholders. They provide reporting and insights related to how members are interacting with FEP digital tools and services to internal stakeholders that inform roadmap decisions and feature enhancements. They are responsible for reporting on key results and digital performance measurements.Primary Job FunctionsEnable Digital Analytics Reporting and Tracking<ul><li>Implements, manages and maintains tracking across FEP digital tools and services using web analytics and tag manager tools to measure various initiatives.</li><li>Implements, manages and maintains tracking across FEP and vendor call centers.</li><li>Gathers data and reports on all FEP digital tools and services.</li><li>Defines and participates in the prioritization of user stories to ensure all new functionality for upcoming releases are tagged to enable measurement and tracking.</li><li>Collaborates with stakeholders to investigate and resolve any data discrepancies.</li><li>Collaborates with development teams to resolve any network or defects in data.</li><li>Supports pre- and post-release data validation activities.</li><li>Identifies data gaps in measuring the end-to-end consumer journey and recommend fixes.</li><li>Performs data quality audits and collaborates with cross-functional teams to address and issues.</li><li>Participates in agile ceremonies.</li><li>Conducts user management activities for web analytics, tag manager, and visualization tools access.</li></ul> Product Performance<ul><li>Collaborates with FEP teams and vendors to collect, analyze and report data on product performance on a daily, weekly or monthly basis.</li><li>Conduct targeted experiments, which includes measuring, analyzing, and providing insights on targeted product performance to assist in product planning and to identify problem/opportunity areas requiring deeper investigation or action.</li></ul> Program Performance<ul><li>Provides key result patterns and trends reporting to business stakeholders.</li><li>Develops reports to assess trends across FEP products and to enable circulation of information.</li><li>Participates in cross-functional initiatives related to the management and use of data in the organization.</li><li>Provides best-practices, business cases, and measurement findings for Plan and FEP leadership forums.</li></ul> Data Visualization and Reporting<ul><li>Develops reports and dashboards to monitor operational and program performance.</li><li>Clearly communicate trends, patterns, and insights for stakeholders through presentations.</li><li>Collaborates with stakeholders to identify appropriate data sources and provide timely, meaningful and accurate reports.</li></ul> Ad-Hoc Report and Outcome Studies<ul><li>Develops and conducts ad-hoc outcome studies to derive value-based insights.</li><li>Supports ad-hoc reporting needs.</li></ul>Education, Experience, and CertificationEducation: Required: Bachelor’s Degree in Business Administration, Computer Science, Information Systems, or equivalent work experience in similar work environmentExperience:Required:<ul><li>4 years experience a similar role including advanced data collection, analytics, and reporting</li><li>4 years experience in creating visualization dashboards using web analytics tools (e.g., Tableau, Google Analytics)</li><li>3 years experience implementing web tagging for digital tools and services (e.g., Google Tag Manager)</li><li>3 years experience working with technical teams in an agile development environment</li></ul>Preferred:<ul><li>2 years experience with predictive analytics development and analysis</li></ul> Certifications: Preferred:<ul><li>Web Analytics and Tagging Tools Certification (e.g., Google Analytics and Google Tag Manager)</li><li>Data Visualization Tool Certification (e.g., Tableau)</li></ul> Knowledge, Skills, and Abilities<ul><li>Proficiency in using the Microsoft Office Suite, specifically Word, PowerPoint and Visio.</li><li>Proficiency in using Microsoft Excel including creating macros, pivot tables and charts/graphs.</li><li>Proficiency in using data visualization tools (e.g., Tableau) including API integration, OLAP design, visual design, statistics, forecasting and advanced research methods.</li><li>Proficiency in Firebase analytics reporting including building custom reports and dashboards.</li><li>Multi-tasking and analytical skills.</li><li>Written and oral communication skills and the ability to interact positively with all levels of the organization.</li><li>General understanding and use of SharePoint application.</li><li>Ability to proactively anticipate needs, events, and activities, as well as the ability to identify the appropriate parties required to achieve the desired end results.</li><li>Ability to prioritize workflow and exercise independent judgment.</li><li>Demonstrated organization and follow through skills.</li><li>Proven ability to work effectively both independently and in a team-based environment.</li><li>Demonstrated willingness to be flexible and adaptable to changing priorities.</li><li>The ability to establish and maintain high level customer trust and confidence.</li><li>Attention to detail.</li><li>Proven ability to simplify complex information to communicate trends, patterns, and insights to all audiences both orally and visually.</li><li>Ability to deliver under tight deadlines.</li></ul> Revenue Responsibility: NoBudget Responsibility: NoPeople Management: NoTravel Requirements: up to 10% No#LI-Hybrid

Blue Cross Blue Shield Association

Senior Data Analyst

3 IT / Computer Engineering Jobs in Rockville, MD, USA