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<p>We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.</p>L.L.Bean is looking for individuals to join our team of Work-From-Home Customer Service Representatives!<br><br>In this temporary role, you'll be the friendly voice welcoming customers to L.L.Bean, placing orders, and answering questions – all from the comfort of your Maine home office. We take calls from 8AM-8PM everyday.<p>We are looking for people who have:</p><ul><li><h4>An interest in providing excellent customer service</h4></li><li><h4>Strong communication and interpersonal skills</h4></li><li><h4>The ability to learn new systems quickly</h4></li><li><h4>A quiet, dedicated workspace in your Maine home</h4></li><li><h4>A tech-savvy spirit with a computer, internet, and webcam all of which meet our requirements (details below)</h4></li></ul><p>Here's what makes this work-from-home opportunity in Maine stand out:</p><ul><li><h4>Competitive pay: $16/hour or more!</h4></li><li><h4>Flexible scheduling: Prioritizing candidates with maximum availability we do require at least 24 hours of availability, working 6-8 hour shifts between 8AM and 8PM, and the ability to work on our busiest days of Mondays &amp; Tuesdays.</h4></li><li><h4>Delight our customers: Be the friendly voice that helps with orders, answers questions, and keeps the L.L.Bean experience legendary.</h4></li><li><h4>Be part of the L.L.Bean family: Enjoy a generous employee discount, participate in a 401k plan, borrow gear for outdoor adventures, and more!</h4></li><li><h4>Work from the comfort of your Maine home office.</h4></li></ul><p>​Ready to join the adventure? Review more specific expectations below:</p><p>The L.L.Bean Home Agency program requires you to have the following in your proposed home office - you will be asked to send photos of your home office set up for approval. </p><p>A computer and Internet Service that meet all system requirements listed below. &nbsp;NOTE: there are no exceptions:</p><ul><li><h4>A Personal Computer</h4></li><li><h4>A Webcam installed and ready to go</h4></li><li><h4>A separate headset with a microphone with a USB connection is required for MS Teams video calls</h4></li><li><h4>Monitor at least 17” (most Home Agents prefer 24”)</h4></li><li><h4>Full-size keyboard with the number pad</h4></li><li><h4>Mouse with scroll wheel</h4></li><li><h4>A separate keyboard and mouse with a scroll wheel is required if using a laptop</h4></li><li><h4>Power strip surge protector</h4></li></ul><h4>Operating System:</h4><p>Windows or Mac only. Chromebooks/Chromium and other Operating systems are not compatible. </p><p>* Windows 10 or above (Windows S mode is not compatible)</p><p>* For Mac: macOS Monterey 12.6.8 or macOS Ventura 13.5.1</p><ul><li><h4>8 GB of RAM minimum, 16 GB preferred </h4></li></ul><p>Broadband Internet </p><p>Minimum acceptable speeds are below. A faster service provides a better experience.</p><ul><li><h4>Download – 25 Mbps</h4></li><li><h4>Upload – 5 Mbps</h4></li><li><h4>Satellite service is not allowed due to inconsistent service levels that have impacted customers. </h4></li></ul><p>Modem/Router</p><ul><li><h4>Modem/Router must have an available port for the phone connection. L.L.Bean provides an IP Phone which requires a wired internet connection to your modem/router.</h4></li><li><h4>The modem must be accessible, within 10 feet of the phone, and have an available slot for the phone connection</h4></li></ul><p>L.L.Bean Home Agents must have an existing phone (Cell phone or existing landline in the event of an emergency).</p><p>Workspace requirements:&nbsp;</p><p>Home Office must be in Maine.</p><p>A separate workspace in the house that is quiet and free from noise/distraction because:</p><ul><li><h4>The Payment Card Industry (PCI) standards require customer information not to be viewed or overheard by third parties. For this reason, we have strict security standards that require a&nbsp;separate workspace.</h4></li><li><h4>Customers should have a superior service experience when calling us – household noises such as dogs barking; clocks chiming, etc. can have a negative impact and must be avoided.</h4></li><li><h4>A desk and chair that allows the Home Agent to work safely and comfortably (incorporate good ergonomics)</h4></li></ul><p>L.L.Bean supplies: </p><ul><li><h4>Phone (VoIP)</h4></li><li><h4>Headset, power brick, and cables</h4></li><li><h4>Software downloads to access our L.L.Bean systems securely</h4></li></ul><h4>​</h4><p>Interview Requirements:</p><p>A PC or laptop with a webcam. An internet connection - see specifications below.</p><p>Interviews, onboarding, and training are conducted over a TEAMS video call. (similar to Zoom). Part of the interview is a computer skills assessment that is observed. Qualified candidates are asked to schedule their own interview and receive a TEAMS link in advance of the interview.</p><p>If you are hired, and your home office location is within 2 hours of Freeport, you must also be able to get to our Freeport Campus so you can pick up your L.L.Bean equipment. Once you are set up, virtual, web-based training classes are scheduled separately. Again, a web camera is required.</p><p>At L.L.Bean we understand that it is everyone’s responsibility to create and foster an inclusive environment where everyone can be themselves at work and make it easy for others to do the same.&nbsp;</p><p>Health and Safety Requirements</p><p>Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions, or at-risk behaviors to leadership, and conducting work in a safe manner.&nbsp;</p><p>If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit llbeancareers.com to learn more.</p><p>Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because &nbsp;the uniqueness of each individual makes L.L.Bean better.</p>

L.L. Bean

Customer Service Home Agent - Temporary

<p>Job Description:</p><p>JOB TITLE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Clinical Education Testing Coordinator&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p><p>SUPERVISOR:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Education Director for Testing Services</p><p><i>This job description provides a general outline of duties and qualifications of the position.&nbsp; Other duties may be assigned and the description may be changed at any time.&nbsp; It is not intended to limit normal change and growth nor prevent employees from working to ensure the success of our endeavors.</i></p><p>POSITION DESCRIPTION: </p><p>The Clinical Education Testing Coordinator (CETC) will assist in the daily operations of the Office of Assessment and Testing Services at KansasCOM for students in student years 3 and 4 during clinical rotations. The CETC will coordinate the management of the eValue software management system, scheduling of COMAT exams, and proctoring within Testing Services.&nbsp; The CETC works closely with faculty and staff including Clerkship Directors to assist Clinical Rotation Applications, scheduling, and placement related to the rotations of the year that they are supporting is tracked and evaluated. This includes preceptor evaluations, student evaluations, shelf exams (COMAT), and standardized board exams.</p><p>SPECIFIC RESPONSIBILITIES: </p><ul><li>Ensure that all relevant data is updated in the eValue course management system as appropriate.</li><li>Compiling and formatting all evaluations and didactic assessments.</li><li>Work with faculty to administer all evaluations and assessments.</li><li>Scheduling shelf exams as required during core rotations.</li><li>Work with faculty to disseminate teaching materials, including online course material.</li><li>Contribute to the approval process of all excused absences, as designated.</li><li>Ensure that all course final grades are submitted to the Registrar at the end of each rotation.</li><li>Assist in the curriculum mapping process.</li><li>Fully apply FERPA/HIPAA guidelines regarding data access, files, and records.</li><li>Maintain an up-to-date list of student and faculty access.</li><li>Communicate effectively with all levels of faculty and students.</li><li>Perform other duties as assigned.</li></ul><p>QUALIFICATION(S): </p><ul><li>Bachelor’s degree preferred; equivalent experience accepted.</li><li>Experience working in an institute of higher education desired, medical school, and/or medical facility experience preferred.</li><li>Excellent communication skills (written and verbal) required.</li><li>Must be able to coordinate and communicate with multiple remote learners.</li><li>Must be extremely organized, detail-oriented, and have initiative to follow through to completion.</li><li>Must be highly motivated, disciplined, and team oriented.&nbsp;</li><li>Demonstrated ability to work cooperatively and collaboratively with university faculty, staff, administrators, and students.</li><li>Must have excellent interpersonal skills and the ability to interact with all university constituents effectively, and diplomatically, and balance multiple projects in stressful situations, while meeting deadlines and maintaining positive relations.&nbsp;</li><li>Must have the ability to analyze a situation, provide one-on-one feedback, and effectively handle and resolve problems.&nbsp;</li><li>Hands-on knowledge/skill of database programs and spreadsheets is important.</li></ul><p>Reviewed/Approved:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10/16/23</p><p>Kansas Health Science Center offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.</p><p>Kansas Health Science Center is an Equal Opportunity Employer.</p>

Kansas Health Science University

Kansas Health Science Center

Clinical Education Testing Coordinator

<p>Job Description:</p><p>POSITION SUMMARY:</p><p>The School of Human Development &amp; Education (SHDE) Administrative Faculty Fieldwork Coordinator is a full-time administrative faculty member serving to coordinate the fieldwork portion of the intern, student teaching and residency programs. The Administrative Faculty Fieldwork Coordinator is responsible for the development, coordination and monitoring of student fieldwork and clinical practice experiences in collaboration with the Credential Analyst and SHDE Faculty, fieldwork supervisors, and in compliance with the standards of CCTC accreditation. The Fieldwork Coordinator will have a reduced teaching course load per academic year.</p><p>The Administrative Faculty Fieldwork Coordinator will work directly within SHDE, working collaboratively with the Credential Analyst and reporting to the Dean of SHDE.</p><p>SUPERVISION RECEIVED (The degree of supervision exercised over this position):</p><p>The incumbent establishes methods and procedures for attaining specific goals and objectives and receives guidance in terms of broad goals. Only the final results of work are typically reviewed.</p><p>SUPERVISION EXERCISED:</p><p>Minimal or no supervisory responsibilities.</p><p>ESSENTIAL FUNCTIONS:</p><p>Recruitment and Training</p><ul><li>Recruit, train, and assign fieldwork supervisors in collaboration with the Credential Analyst.</li><li>Coordinate and facilitate mentor teacher and student teaching orientations.</li></ul><p>Partnership Development and Support</p><ul><li>Strengthen and support partnerships with key school districts and other school locations (e.g., NPS sites) in California where teacher education candidates serve during their practicum, student teaching, intern, or residency experiences.</li><li>Build deep partnerships with key school districts to discuss their human capital and instructional needs by meeting with key school personnel regularly.</li><li>Identify and assess existing programs and services for SHDE, including school-based opportunities and partnerships across the college and with community agencies.</li><li>Research partnership development opportunities for SHDE and advise the Dean’s Office on strategic priorities for candidate enrollment and placement.</li><li>Create, coordinate, and implement partner recognition activities.</li></ul><p>Representation and Collaboration</p><ul><li>Serve as an ambassador for SHDE credential programs at recruitment events, New Student Orientation, and Open House events.</li><li>Represent the SHDE in various settings, including internal collaboration with college offices and external partners such as districts, community-based agencies, and state and professional associations.</li></ul><p>Program Management and Coordination</p><ul><li>Manage the creation and submission of Professional Studies and Continuing Education Units.</li><li>Coordinate the Intern program at SHDE.</li><li>Collaborate with core and administrative faculty to strengthen the preparation of student teachers, interns, and residents.</li></ul><p>Teaching</p><ul><li>Directed Teaching courses.</li></ul><p>Communication Strategy</p><ul><li>Work with the Dean and identified departments to develop a multi-faceted integrative communication strategy incorporating web-based technology and social media to provide alumni, current candidates, and K-12 partners with ongoing updates about college and community-based professional development, job search, and collaborative opportunities.</li></ul><p>Additional Responsibilities</p><ul><li>Perform other duties as assigned.</li></ul><p>Is regular attendance an essential function?&nbsp; ☒ Yes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ No</p><p>ESSENTIAL KNOWLEDGE, SKILLS and ABILITIES:</p><p>Knowledge:</p><ul><li>Comprehensive understanding of California Credential Requirements, Teacher Performance Expectations, and State-adopted Academic Content Standards is required.</li><li>Knowledge of the teaching profession is required</li></ul><p>Transportation:</p><ul><li>Must have reliable transportation for travel to school sites and events in Southern California, including Los Angeles County and other areas as needed.</li></ul><p>Technical Skills:</p><ul><li>Proficiency in computer applications, including word processing, spreadsheets, and database management is required; MS Office Suite is preferred</li></ul><p>Soft Skills:</p><ul><li>Strong organizational and problem-solving abilities.</li><li>Excellent interpersonal, teamwork, and customer service skills.</li><li>Effective written and oral communication skills.</li></ul><p>POSITION QUALIFICATIONS:</p><p>Education: </p><ul><li>Master’s degree in related education field required; Doctoral degree preferred</li><li>Valid Multiple Subject and/or Education Specialist Instruction Credential California teaching credential is preferred.</li></ul><p>Experience:</p><ul><li>Experience mentoring student teachers and intern teachers is required</li><li>A minimum of three years of teaching experience in a K-12 school in California.</li><li>Experience teaching in the field for at least three years in a K-12 school in California is required</li><li>Teaching experience within California public or private schools is preferred</li></ul><p>TYPICAL WORKING CONDITIONS</p><ul><li>Office environment; typically, 70 degrees</li><li>Noise level is usually quiet to moderately noisy while in the office</li></ul><p>EQUIPMENT USED</p><ul><li>Computer/Laptop</li><li>Calculator/10-key</li><li>Telephone</li><li>Copier, scanner and fax machines</li></ul><p>ESSENTIAL PHYSICAL &amp; MENTAL TASKS: (Check all that apply):</p><p>Physical Demands: </p><p>☒ Standing&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Lifting:&nbsp; 10 Lbs.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Pushing/Pulling&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Driving</p><p>☒ Walking&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Carrying&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Hearing&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Speaking</p><p>☒ Reaching&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Writing &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Squatting/Kneeling&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Seeing</p><p>☐ Climbing&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Pushing&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Other:&nbsp; Typing</p><p>Physical Environment - Exposed to:&nbsp; </p><p>☒ Noise&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Heat/Cold&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Fumes/Gases&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Human Tissue/Fluids</p><p>☐ Chemicals&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Carcinogens&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Dirt&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Animal Tissue/Fluids</p><p>☐ Toxic Chemicals&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Radiation&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐Other:&nbsp;</p><p>☐ Biohazardous Material</p><p>Mental Demands:&nbsp; </p><p>☒ Reading&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Frequent Interruptions&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Periods of Concentrated Attention&nbsp;&nbsp;&nbsp;</p><p>☒ Detailed Work&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Irregular Work Schedule&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Frequent Contact with People</p><p>☒ Frequent Deadlines&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐Other:&nbsp;</p><p>☒ Multiple Concurrent Tasks</p><p>TRAVEL: (% of total time): Up to 25% of total time</p><p>ENVIRONMENTAL CONDITIONS:</p><p>The noise level in the work environment is usually quite to moderately noisy while in the office.&nbsp; The office temperature is about 70 degrees.</p><p>DECISION MAKING:</p><p>The position is governed by the policies of Pacific Oaks, along with established procedures for the department.</p><p>CONTACT RESPONSIBILITIES:</p><p>Routine exchange or presentation of information.</p><p>Responsible for demonstrating professionalism and leadership in resolving conflicts with students and employees.&nbsp; Recommends alternative approaches to solve problems and conflicts.&nbsp;</p><p>FINANCIAL RESPONSIBILITY:</p><p>This position does require the management of budgets, but it is required to follow Pacific Oaks policies for purchasing and budget approvals.</p><p>Compensation &amp; Benefits</p>This opportunity is budgeted at $66,560.00-73,170.00 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<p><a href="https://www.pacificoaks.edu/about/careers-pacific-oaks/" target="_blank">https://www.pacificoaks.edu/about/careers-pacific-oaks/</a></p><p>Pacific Oaks is an Equal Opportunity Employer.</p><p>Pacific Oaks participates in E-Verify and verifies identity and employment eligibility of all persons hired.<br></p><p><i>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Pacific Oaks offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.</i></p>

Pacific Oaks Children’s School

Administrative Faculty - Fieldwork Coordinator

<br><h4>Company Description</h4><p>At RPI we pride ourselves on being a team in the truest sense. We foster a collaborative working environment and are available to lend a hand where needed. Our approach focuses on results, but we enjoy thinking outside the box and breaking down preconceived notions. Our atmosphere is professional and relaxed. Success is measured by client satisfaction, ease to work with, and performance.</p><h4>Job Description</h4><p>RPI Consultants seeks a Functional "Infor WFM" Consultant with extensive experience in the Infor Workforce Management product to join our growing practice. This role leads application architecture, design, configuration, deployment, and support of <strong><em>Infor WFM Suite</em></strong>, which, depending on individual expertise may&nbsp;include&nbsp;<strong>Time &amp; Attendance and/or&nbsp;Multi-View Scheduler,</strong>&nbsp;all submodules and related functionality. You will implement thoughtful solutions to meet your client's business process challenges with employee time &amp; attendance tracking and staffing &amp; scheduling needs. Together, with your team, you will conduct a thorough assessment of your clients' current processes, pinpointing obstacles and areas needing enhancement. In collaboration with your clients, you will devise and execute a streamlined and sophisticated system rooted in industry best practices.</p><p><strong>&nbsp;Responsibilities:</strong></p><p>This position is responsible for leading and supporting full cycle implementations of Infor Workforce Management, including;&nbsp;</p><ul><li>Delivering on time and on budget projects</li><li>Gathering requirements and performing system analysis,</li><li>Designing the system,&nbsp;solution architecting and creating&nbsp;functional design documentation</li><li>Carrying out system configuration,&nbsp;integrations and testing</li><li>Providing&nbsp;training for the final comprehensive solution and providing&nbsp;post go- live support</li><li>Working with the RPI WFM and PMO teams to continuously improve and promote leading practices, delivery methodology, project delivery, solution integrations, and value add services as well as support company marketing efforts</li><li>Provide thought leadership in the Infor WFM space including delivery of presentations and creation of relevant content</li><li>Serve as a mentor and coach to other consultants and colleagues</li></ul><h4>Qualifications</h4><p>You must possess deep product knowledge and have strong customer service skills. Additionally, you have the ability to think, act and direct strategic initiatives. The ideal candidate will have;</p><p><strong><em>Highly Preferred</em></strong></p><ul><li><strong><em>Infor Certified WFM Time and Attendance&nbsp;</em></strong></li><li><strong><em>Infor Certified WFM Multiview Scheduler</em></strong></li><li><strong><em>Infor&nbsp;Certified WFM LFSO</em></strong></li></ul><p><strong><em>Mandatory</em></strong></p><ul><li><strong>7-10 years of experience implementing Infor Workforce Management</strong></li><li>3-5 yrs experience designing&nbsp;and implementing the <strong><em>Time and Attendance</em></strong> module, which included Pay Rules, Entitlement Policies,&nbsp;Payroll Export, Clocks, Basic Scheduling, and Interfaces and/or,</li><li>3-5 yrs experience designing and implementing the<em><strong> Multi-View Scheduler&nbsp;</strong></em>module, which involves Time codes, Activity and activity types, Shifts and shift typesJobs, Skills, Employee default labor metrics, Teams, Schedule periods, Day parts, Long-term absences</li><li>Be a recognzed leader in the INFOR WFM provider network who demonstrates mastery and expert knowledge of your&nbsp;functional discipline</li><li>Ability to predict client needs, issues and propose/deliver solutions for resolutions</li><li>Ability to interact with, communicate with, and to&nbsp;gain the trust of&nbsp; Project Sponsors, Executives, Steering Committees, and RPI colleagues</li><li>Demonstrate willingness to learn and invest&nbsp;time to stay current and keep skills sharp and relevant</li></ul><ul><li>Ability to work with the RPI Sales team and Practice Management to effectively generate revenue where opportunities align</li></ul><h4>Additional Information</h4><p>All of your information will be kept confidential according to EEO guidelines.</p><p>RPI Consultants is headquartered in Baltimore since 1999.</p><p>"RPI Consultants, LLC is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.</p>

RPI Consultants

Senior Infor WFM Functional Consultant - Remote

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Full time<p>Department: </p>Registration<p>All Locations: </p>Winthrop<p>Description: </p>As a customer service expert, you are a liaison for all patients seeking services at EBNHC. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.<br><br>Schedule: Monday - Friday 8 am - 5 pm and includes evening, weekend or holiday rotations. <br><br>Bilingual Required: English/Spanish<p>Essential Duties and Responsibilities:</p><ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul><p>Qualifications and Requirements:</p><ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>

East Boston Neighborhood Health Center

Coordinator Patient Access

<p><strong>American Express invites you to share your resume so you can be considered for future opportunities with the Phoenix and Sunrise Fl, Travel and Lifestyle Services team.</strong></p><p><strong>You Lead the Way. We’ve Got Your Back.</strong></p><p>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.</p><p>At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.</p><p>Join Team Amex and let's lead the way together.</p><p>As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. You can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.</p><p>This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.&nbsp;</p><p>If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.</p><p><strong>How will you make an impact in this role?</strong></p><ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul><p><strong>Minimum Qualifications:</strong></p><ul><li>1 year experience in tourism, travel, hospitality or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul><p><strong>Additional Requirements:</strong></p><ul><li>This is a hybrid role and candidates must be able to work in the office a minimum of 3 days a week</li><li>Flexibility to work anytime between 5:00am-2:00am including weekends</li><li>Locations: Sunrise, Florida and Phoenix Arizona</li></ul><p>Salary Range: $20.00 to $28.85 hourly + bonus + benefits</p><p>The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.</p><p>We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:</p><ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul><p>For a full list of Team Amex benefits, visit our Colleague Benefits Site.</p><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.</p><p>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.</p><p>US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.</p><p>If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.</p><p>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.</p>

American Express

Travel Consultant -Travel & Lifestyle Services,  Phoenix, AZ  & Sunrise, FL

<p><strong>Payment Center Customer Service Rep</strong></p><p><em>This role is located on our Vermont Campus</em></p><p><strong>Summary </strong></p><p>We will train you to work directly with customers across America to ensure they have a positive experience in understanding and optimizing their life and annuity policies with National Life Group.&nbsp; You will empower customers by providing information, help to solve important issues, and collaborates with the team to reach our full potential and achieve results. &nbsp;You will build skills that allow you to complete first-call resolution by having experience in call handling and payment processing.&nbsp; Ultimately, you will be an active and engaged member of a team dedicated to bringing peace of mind to all we serve.</p><p><strong>Responsibilities:</strong></p><p>Identifies, understands, and interprets customer needs, responding to a variety of questions (e.g. payment related statuses, requirements needed, policy value inquiries, product structure etc.) from a diverse group of agents, policyholders, and customers, in a high-volume inbound call environment, and implements resolutions in a way that provides quality customer service with urgency and caring curiosity.&nbsp;</p><p>Navigates multiple technology systems (e.g. mainframe, CRM, SalesForce, Five9, etc.) to research customer questions and concerns, notate the policy after each interaction, and submit work items (e.g. disbursement of money, requests, payments, etc.) to accurately service the variety of transactions that occur over the lifetime of a customer.&nbsp;</p><p>Processes payment-related transactions (e.g. inbound payments and disbursements on life and annuity policies) in accordance with expectations and is able to meet standards on quality, timeliness, and accuracy. &nbsp;</p><p>Utilizes significant product knowledge (e.g. legacy product knowledge, life insurance, annuity) to guide and educate agents on both simple and complicated requests (e.g. submitting applications, offering options, self-service, how to use technology or processes, etc.), asking questions to provide information relevant to the customer’s wants and needs.</p><p><strong>Factors that lead to success:</strong></p><p><strong>Customer Focus: </strong>You get excited, and feel rewarded in helping people</p><p><strong>Detailed-oriented with a focus on quality and timeliness: </strong>You are proud of providing quality work in a timely manner</p><p><strong>Resiliency: </strong>You quickly adapt to business needs (new information/processes, pivoting from one task to another) under pressure, bouncing back from setbacks easily</p><p><strong>Nimble Learner: </strong>You are naturally curious and eager to learn with the ability to navigate ambiguity to arrive at the answer, even when not all the information is readily available</p><p><strong>Self-Development: </strong>You take ownership of issues and instill confidence in the caller while collaborating across multiple departments</p><p><strong>Demonstrate Self-Awareness: </strong>You are empathetic and intuitively relate to others</p><p><strong>Communicates effectively/Interpersonal Savvy: </strong>You can clearly convey your message verbally and written and demonstrate strong listening skills with customers and internal teammates&nbsp;</p><p><strong>Tech-savvy: </strong>You are great at multi-tasking in a fast-paced environment and are computer savvy (web searches, MS Office and Mainframes)</p><p><strong>Collaborative: </strong>You easily build positive, professional relationships with our customers and internal stakeholders</p><p><strong>Thinks critically: &nbsp;</strong>You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous improvement and change</p><p></p><p><strong>Minimum Qualifications:</strong></p><ul><li>Associates degree or higher (preferred)</li><li>You have 2+ years of professional work experience interacting with customers</li><li>Basic ability to read and interpret information</li><li>Perform arithmetic, ratios, rates and percentages</li></ul><p><strong><br>What You’ll Find at National Life Group</strong></p><ul><li>Competitive pay (starting at $21/hr.) and outstanding health, wellness, and insurance benefits</li><li>Genuine opportunities for growth and career advancement</li><li>Full tuition sponsorship&nbsp;for completing your undergraduate and graduate degrees with University Arizona World Campus; additional $5K in annual tuition reimbursement</li><li>Paid time off and holidays</li><li>40 hours of community service hours annually</li><li>A culture committed to inclusion and diversity</li></ul><p><strong>Environmental:</strong></p><ul><li>Work schedule hours: Monday-Friday 8am-7pm ET (9a-6p CT) Monday-Friday</li><li>Structured schedule, with built in breaks</li><li>Time spent on the phone speaking with customers and processing customer and agent requests</li></ul><h6>The starting rate listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.&nbsp;</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Payment Center Customer Service Rep - Vermont Campus

<p><strong>Director, Site Management</strong></p><p><strong>Summary </strong></p><p>Responsible for the coordination of facilities related enterprise activities for National Life Group on the Vermont campus. This position ensures that all office moves and events impacting the campus are effectively and efficiently supported and managed in conformity with established policies and performance standards.&nbsp; This position manages the company’s relationships with numerous service providers and vendors and is the main point of contact with the campus tenants and manages those relationships.&nbsp; The position reports to the Head of Facilities.</p><p></p><p><strong>Responsibilities</strong></p><ul><li>Influence policy making relative to facility usage for all internal and external meetings/events and ensures enforcement of those policies in all National Life owned space.</li><li>Work with departments to plan for strategic utilization of space that meets evolving business needs.</li><li>Coordinate and manages office moves in accordance with established policies and performance standards.</li><li>Responsible for all events on campus to ensure they both comply with established policies and performance standards as well as provide the consummate client experience.</li><li>Manage relationships with service providers and vendors. This includes negotiation of contracts and costs, processing of invoices, evaluation of performance and providing feedback to continually improve the experience of those on campus.</li><li>Assist leaders in the preparation of long-range strategic goals and necessary resource projections.</li><li>Develop plans, budgets, reports, and oversee activities for all the supported services provided on campus including food, janitorial and lodging services.</li><li>Evaluate purchase of equipment and participate in negotiation of vendor contracts and agreements in support of food, janitorial and lodging services.</li><li>Develop direct reports by fostering and supporting career development, motivating, engaging and capitalizing in employee strengths.</li><li>Build cross-functional partnerships with other business units and teams throughout the organization to deliver results through vision, strategic planning and implementation of thoughtful solutions.</li><li>Ensure cross campus coordination such that associates, partners and visitors all have similar experiences when visiting NLG offices.</li><li>Behavioral - Self-motivated, team player, follows guidelines, treats others with respect. Holds self and others accountable. Communicates effectively. Manages conflict appropriately.</li><li>Manage relationship with tenants to ensure company needs and fiscal obligations are met in accordance with the lease agreements. This includes invoicing tenants for services provided, coordinating regularly with tenants to understand needs and communicate rules and procedures, conduct regular notification to tenants of operational information that may affect their day to day business, and manage response to tenant complaints and requests for information.</li><li>Responsible for management of adjacent properties, including four (4) residential properties and the childcare. This includes coordination of work, planning for guests and entering into short term leases where appropriate.</li></ul><p></p><p><strong>Requirements</strong></p><ul><li>Ten years management / leadership experience, including five years of experience in business management.</li><li>Bachelor’s degree in Business Administration, or an additional 5 years of experience in business management (10 years total)</li><li>Valid (VT or TX) drivers license. Must have and maintain clean driving record.</li></ul><p><strong>Knowledge, Skills and Abilities</strong></p><ul><li>Working knowledge of basic business practices.</li><li>Working knowledge of vendor management and contract oversight and negotiations.</li><li>Must be able to work with all levels within the organization on development and implementation of policies, procedures and performance standards.</li><li>Strong verbal and written communication skills.</li><li>Strong interpersonal and customer service skills.</li><li>Strong organizational and planning skills.</li><li>Ability to make decisions independently.</li><li>Ability to prioritize and manage multiple projects and initiatives simultaneously.</li><li>Ability to resolve complex problems positively and professionally.</li><li>Ability to work effectively with all levels of staff and management with tact and diplomacy.</li><li>Effective management skills, including ability to lead and motivate people</li><li>Advanced knowledge of Windows, MS Word, Excel and PowerPoint.</li><li>Very strong project management experience.</li></ul><br><h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.</h6><h6>National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. &nbsp;&nbsp;</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

Director, Site Management

Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.<p><br>JOB DESCRIPTION</p><p><i>Key Role Responsibilities</i></p><ul><li>Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.</li><li>Supports the creation of a positive, memorable experience for residents.</li><li>Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.</li><li>Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure.</li><li>Supports events and activities within the Community.</li><li>Establishes and maintains relationships with University clients.</li><li>Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.</li><li>Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.</li><li>Undertakes marketing activities such as attending open days and leafleting to promote the property.</li><li>Carries out sales and leasing activities including: viewings, following up on enquiries and sales conversions.&nbsp;</li><li>Assists with summer Community preparations, including move-in and move-out processes.</li><li>Completes Health and Safety compliance activities in line with the Company’s policies and procedures.</li><li>Participates where required in an on call roster to provide out of hours emergency support for the Community.</li><li>Chase outstanding rent arrears following rent collection procedures in meeting property targets.</li><li>Promote tenancy extensions and other revenue streams such as vending.</li><li>Raise purchase orders in accordance with procedures.</li><li>Ensure tenant refunds are completed in a timely manner and in line with Greystar’s policy.</li><li>Look to maximize efficiency of utilities.</li></ul><p><i>About You</i></p><p><i>Knowledge &amp; Qualifications</i></p><ul><li>Good level of general education.</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems).</li><li>A knowledge and understanding of UK Health and Safety requirements and legislation.</li></ul>

Greystar

Customer Service Associate - Part time

Job Description Summary <br><br>The Consultant, GPO leads smaller projects and portions of larger projects to help develop strategic contracting opportunities to improve the competitive position of the Blue System and assists in the economic and financial analysis of these opportunities. Through market research, data collection and analysis, risk evaluation, team interaction and project management the consultant is responsible for assisting in structuring supplier relationships which provide strategic and tactical solutions for Blue Plans and the Blue System. The emphasis is placed on category/contract ownership, sourcing and negotiating with suppliers to maximize the value for Blue Plans.<p>Responsibilities include but are not limited to:</p><p>Grows the category assigned both through the addition of new national agreements, agreement expansion and Blue Plan adoption/utilization.<br><br>Responsible for the day-to-day management of contracts assigned.<br><br>Organizes and synthesizes financial data and other information to identify and communicate key findings.<br><br>Maintains financial viability and takes ownership of category.<br><br>Prepares reports, written materials, spreadsheets, promotional materials and presentations to support the work within categories assigned.<br><br>Engages Plans and suppliers regularly through 1:1 communications, meetings, presentations, webinars, etc.<br><br>Conducts market research to validate category performance, identifies trends/new opportunities and is a subject matter expert within the category.<br><br>Interacts with key stakeholders and external suppliers to lead in collecting information, conducting surveys and exploring potential opportunities within assigned category.<br><br>Conducts RFx for assigned categories.</p><p>Required Education, Certifications and Experience</p><ul><li>Bachelor degree in related discipline (Supply Chain Management, Finance, Economics, Business Administration).</li><li>Minimum of three years related business experience.</li><li>Three years experience in sourcing or any related function.</li><li>Experience managing projects.</li><li>Experience creating reports/project management plans to track category progress and financial tracking.</li><li>Experience engaging key stakeholders and leadership.</li><li>Experience creating presentations, draft articles to further marketing initiatives.</li><li>Experience engaging various industry suppliers.</li><li>Experience serving as a category subject matter expert.</li><li>Demonstrate ability to work independently and take ownership of assigned categories.</li><li>Strong written and oral communication and presentation skills.</li></ul><p>Preferred Education, Certifications and Experience</p><ul><li>Strong project management skills.</li><li>Proficiency in Microsoft Office products (Word, Excel, PowerPoint).</li></ul><p><br><br>People Management No<br><br></p>

680 Project Management / Professional Services Jobs