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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Services Group (GSG) brings together the company’s external and internal servicing functions including the Global Customer and Business Enablement Network (GCBEN) function, which provides exception care to our external customers and many of the vital internal services that make American Express run efficiently.The KYC / AML Operations Strategy Team within GCBEN provides governance, strategy development, project execution, capabilities enablement and analytical assessment to drive process improvement and establishment of new processes to enable Know your customer (KYC) and Anti-Money Laundering (AML) activities within the Global Servicing Group (GSG). We are a critical team that drives the future GSG KYC AML roadmap in a continually evolving space both internally and externally! Colleagues within our team partner strongly with leaders globally, our Financial Crimes Transformation (FCT) partners, line of business compliance, and GSG Operations and Global Strategy and Enablement partners to collaborate in crafting and enabling a strong, sustainable processes and solutions for the organization. This is an exciting and critical role that will help craft the future capabilities of the Global Servicing Group (GSG) Know your Customer (KYC) and Anti-Money Laundering (AML) processes.This position will collaborate with operations, capabilities, Technologies, automation and Global Servicing Enablement teams to design and enable capabilities related opportunities to GSG KYC/AML processes globally.How will you make an impact in this role?<ul><li>Present opportunities and solutions to business owners and key partners to obtain refine and align various capabilities related process improvement initiatives</li><li>Build requirements and partner with product owners (POs) to develop user stories</li><li>Participate in refinement of requirements and acceptance criteria and prioritization discussions in close collaboration with the business, product owners, technologies and AML CoE teams</li><li>Collaborate with POs and scrum teams to size the required efforts and assess solution options</li><li>Lead all aspects of operational enablement activities including training, procedure updates, system access, and communications required to implement capabilities related initiatives</li><li>Provide regular status updates depicting progress, dependencies, removing roadblocks and raising risks/issues to various levels of leadership</li><li>Facilitate resolution of risks, issues and changes</li><li>Identify efficiency lifts acquired from various improvements and solutions while collaborating with GCCM, Finance, Strategy, and Operations for appropriate capacity plan adjustments</li><li>Seek new opportunities within existing processes and collaborate to provide recommendations and solutions</li><li>Build and maintain positive relationships across the program</li><li>Apply standardized process improvement and project management methodologies on every initiative</li><li>Participate in process mapping and brainstorming activities</li></ul>Minimum Qualifications<ul><li>&nbsp;3 plus years Project Management and/or Process Optimization experience</li><li>Strong analytical and process improvement orientated approach</li><li>Experience in Agile, SAFe, or similar methodologies</li><li>Proficient in Excel, PowerPoint, and Visio</li><li>Excellent articulation with the ability to engage, influence, and encourage partners and customers to drive collaboration and alignment</li><li>Highly organized - excellent at research, documenting and articulating your findings</li><li>Loves operating in a fast-paced environment with changing needs</li><li>A “driver” personality - constantly pushing toward clarity and delivery while balancing the need for extraordinary collaboration</li><li>Ability to collaborate with partners of all levels to understand their processes and needs</li><li>Strong sense of personal accountability and established self-starter</li></ul>Preferred Qualifications<ul><li>Process mapping experience</li><li>Experience delivering upon regulatory commitments across multiple markets</li><li>Experience participating in external benchmarking assessments</li><li>Inbound, Outbound, and/or back-office servicing experience</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Global Reengineering (Phoenix, AZ Hybrid)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments;</li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;</li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Corporate Functions Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).The objective of the&nbsp;Corporate Functions&nbsp;Control Management Governance team is to establish the Operational Risk and Controls strategy for Corporate Functions, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.The Corporate Functions Control Management team is looking for an Analyst of Governance, Exam and Audit Management, focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Analyst will primarily be responsible for implementing an end-to-end internal and external exam program for the Corporate Functions, including pre-exam and -audit planning, post-exam and -audit closures, and overall driving effective and efficient exam and audit management.The Analyst will also:&nbsp;<ul><li>Assists in the development of portions of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Help facilitate the understanding and use of the risk governance framework basics across BUs through regular communication</li><li>Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)</li><li>Assist to aggregate basic level reporting, approvals/exceptions and support "change-the-function" activities for the BU</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications: <ul><li>1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications: <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Translating operational risk strategy and appetite into execution guidelines and governance frameworks</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Provide administrative support of implementing the operational risk governance frameworks&nbsp;</li><li>Supporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp;</li><li>Assisting the operational risk exam management processes</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst - Corporate Functions Control Management Governance, Exam and Audit Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues. American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments;</li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers.</li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing dedication to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines. The Corporate Functions Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).The objective of the Corporate Functions Control Management Risk ID, Assessment, and Testingteam is to identify, assess, mitigate, and report on Operational Risk within BU processes for AENB to ensure adherence to regulatory standards, Amex policy and improve the BU's resilience through managing a clear methodology of inherent and residual risk.The Corporate Functions Control Management team is looking for an Analyst of Risk ID, Assessment, and Testing focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Analyst, Corporate Functions Control Management Risk ID, Assessment and Testing, will primarily be responsible for leading risk identification, assessment activities, developing and performing a comprehensive testing strategy to ensure effective and compliance operations for the corporate functions.In addition, the Analyst will: <ul><li>Assist in additional identification specific risks throughout business processes and systems (along with business process owners)</li><li>Support facilitation to BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events</li><li>Proactively help identify certain areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li></ul>Minimum Qualifications<ul><li>1-2 Years experience in&nbsp;operational risk management&nbsp;(e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in&nbsp;process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications<ul><li>Bachelor's degree in Accounting, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience in at least one of the following:<ul><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Supporting thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst - Corporate Functions Control Management, Risk ID, Assessment & Testing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.As part of the Financial Reporting Quality Assurance Organization (FRQA) within Corporate&nbsp; Controllership, this role is responsible for bringing and managing data under governance for Finance.Finance Data Governance (FDG) team is leading the effort of defining the future roadmap for data&nbsp; governance within Finance and ensuring that trusted information is used for critical processes,&nbsp; decision making, and accounting across various finance processes.As a FDG Manager, you will support the development and implementation of solutions in accordance&nbsp; with the Enterprise Data Governance policy and framework. You will partner closely with Finance&nbsp; Technology Transformation, Enterprise Data Governance, Controllership, Risk, and other teams to&nbsp; drive data governance and data quality within Finance.The FDG Manager is a collaborator, a well-organized, action-oriented individual with exceptional&nbsp; leadership and time management skills, confident in presenting, facilitating, and building a network of&nbsp; strong relationships across our organization.Responsibilities:<ul><li>Finance Data Governance in compliance with the Enterprise Data Governance Policy ensuring&nbsp; the appropriate accountability model and processes for data asset management, metadata&nbsp; management, data quality, and issue resolution.</li><li>Participate in all aspects of Data Governance including data activation steps, compliance with data standards and privacy regulations.</li><li>Support strategic improvements to data assessment process and making necessary&nbsp; enhancements to data analytical and data quality tools.</li><li>Lead root-cause-analysis of data quality issues and support in remediation of Audit and&nbsp; Regulatory feedback.</li><li>Support development, validation, and maintenance of business glossary, data integration, data&nbsp; lineage, and data management activities.</li></ul>Minimum Qualifications:<ul><li>5+ years of work experience in Banking/Financial Services.</li><li>Experience of Finance, Banking, or similar industries is a strong plus.</li><li>Technical and data analysis skills with prior experience with SQL.</li><li>Knowledge of data governance practices, business and technology issues related to&nbsp; management of enterprise information assets is strongly preferred.</li><li>Demonstrated understanding of metadata practices such as data lineage, data&nbsp; dictionaries, business glossaries, Data Quality rules, source system inventories, etc.</li><li>Demonstrated working knowledge of Agile methodology and delivery concepts or other project&nbsp; management methodologies including SDLC.</li><li>Strong relationship skills and communication is essential as the role require partnering with&nbsp; multiple groups e.g., Business process owners, Technologies, and Enterprise Data&nbsp; Governance.</li><li>Self-motivated and proactive, ability to manage multiple assignments and projects&nbsp; concurrently within tight deadlines.</li><li>Ability to be flexible, prioritize multiple demands, and effectively manage in a matrix&nbsp; organization.</li><li>Experience of a wide range of architectures/platforms.</li></ul>Preferred Qualifications:<ul><li>Master’s degree in Finance/Accounting is preferred.</li><li>Prior experience of data governance, metadata, and data lineage tools such as, Collibra,&nbsp; MANTA is strongly preferred.</li></ul>Non-considerations for sponsorship:Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Data Governance & Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues. American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments;</li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;</li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines. The Corporate Functions Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).The objective of the AENB Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for AENB to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.AENB is looking for a Manager of Risk ID, Assessment, Testing &amp; Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, AENB Risk ID, Assessment, Testing &amp; Reporting will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners).</li><li>Facilitate BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates).</li><li>Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events.</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li></ul>Minimum Qualifications:<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities.</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience in at least one of the following: </li><ul><li>Providing identification of operational risks throughout business processes and systems.</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met.</li><li>Enhancing risk assessments and associated methodologies.</li><li>Reviewing independent control monitoring, including identification of control improvements.</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing.</li><li>Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes.</li><li>Experience in financial services industry</li></ul></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager of Risk ID, Assessment, Testing & Reporting

American Express invites you to share your resume so you can be considered for future opportunities with the Phoenix Travel and Lifestyle Services team.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. You can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.&nbsp;If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.How will you make an impact in this role?<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul>Minimum Qualifications:<ul><li>1 year experience in tourism, travel, hospitality or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul>Additional Requirements:<ul><li>This is a hybrid role and candidates must be able to work in the office a minimum of 3 days a week</li><li>Flexibility to work anytime between 5:00am-2:00am EST including weekends</li><li>Locations: Phoenix Arizona</li></ul>Salary Range: $20.00 to $28.85 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Hiring for Future Opportunities:  Travel Consultant -Travel & Lifestyle Services, Phoenix, AZ

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. As part of Amex Technology Risk and Information Security, Third Party Security is responsible for driving cyber risk reduction at Amex third parties to minimize exposure or disruption across the Amex enterprise and external partners. Our organizational objective is to reduce third party risk while increasing the visibility of the program and subsequent controls.The Amex Third Party Security Overwatch and Executive Escalations &amp; Reporting Team is responsible for managing our third-party cyber health program across a large portfolio of third parties, as well as manage reporting and customer concerns to senior leaders across the Blue Box.Primary Job Responsibilities:<ul><li>Support an evolving reporting framework, generates metrics on third party cyber risk, and delivers meaningful reports to leadership across Business units and market areas, risk management committees, and other internal collaborators</li><li>Evaluates third party adherence to program and find opportunities and standard methodologies to influence alignment with risk appetite</li><li>Support development of training materials, process flows, and communication plans for socializing efforts to support execution of the Program across the organization</li><li>Support development of materials for executive audiences </li><li>Identify and drive opportunities for maturing the Amex third party cyber risk program</li><li>Support the evolution of key risk metrics to effectively evaluate third party cyber health across Business portfolios and thousands of Amex third parties </li><li>Support the Third-Party Security products including data management, validation, enhancement support, and support to collaborators</li><li>Advises leadership and business partners on technical cyber risk as it relates to third parties </li></ul>Qualifications &amp; Required Skills<ul><li>Demonstrated ability to analyze datasets and produce metrics and standardized reporting</li><li>Knowledge &amp; understanding of cyber security threats, risks, and vulnerabilities.</li><li>Understanding of what information or assets are of value to threat actors and how organizations are breached.</li><li>Known to work at driving thought-provoking central initiatives from vision to execution</li><li>Must be able to identify proactive opportunities for improvement &amp; efficiencies and to articulate plans required to reach objectives</li><li>Experience with matrix organizations consisting of multi-functional teams and experience in driving complex, large-scale change efforts</li><li>Must pay strong attention to detail and demonstrate a natural disposition to diagnose issues, mediate differing opinions, and converge on solutions</li><li>Must have strong verbal and written communication skills, interpersonal collaborative skills, and the ability to communicate security and risk-related concepts to technical and non-technical audiences across various levels including executive leadership</li><li>Proven problem solver with ability to provide in-depth analysis of complex problems, manage risk and make quick decisions.</li><li>Must possess the ability to multitask, prioritize, and manage time effectively.</li></ul>Preferred Skills<ul><li>Experience with Cyber Attack Surface Management solutions, specifically BitSight and Security Scorecard</li><li>Familiarity with industry standard control frameworks, security assurance auditing standards, guidelines, and third-party regulatory requirements, such as ISO27001, NIST CSF, SSAE16/18, CSA, CIS Top 20, OWASP Top 10, FFIEC, etc.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Information Security Analyst-Third Party Security

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The Consumer Banking Organization’s mission is to become essential to Members lives by providing Everyday Banking products with unparalleled value, service, and convenience while also serving as a key source of funding for the Company. With an industry-leading value proposition, the debit card is a first-of-its -kind for AXP and a product differentiator for the checking account. This role will lead the team designing and executing the debit, cash, and Bill Pay strategies. This person will define the value proposition and product features, as well as partner cross-functionally to lead key projects. With a focus on driving growth and adoption, this role offers a unique opportunity to advance the strategic roadmap for the product, drive flawless execution of feature launches, and identify new areas of growth potential that will meet customers’ needs.&nbsp;How will you make an impact in this role? <ul><li>Define, communicate and advance the debit and cash roadmap, identifying new features to meet customer needs and ensuring the product’s success </li><li>Lead the design, delivery and ongoing management of new product features, including Bill Pay and Cash Deposits, as well as of key capabilities </li><li>Actively manage performance and engagement across debit, cash and MR</li><li>Enable transformational growth by innovating the value proposition and articulating new capabilities to meet the needs of potential partners </li><li>Partner with key organizations including Product Development, Business Checking, GMNS, MR, GCO and Servicing to advance the roadmap and drive synergies</li><li>Lead a dynamic and high-performing team</li></ul><h4>Minimum Qualifications </h4><ul><li>Action-oriented, entrepreneurial spirit &amp; thrives in a fast-paced environment with the ability to stay calm under pressure and flexible amidst change </li><li>Outstanding internal and external partner relationship/negotiation/influence skills</li><li>Demonstrated intellectual curiosity with excellent analytical and financial acumen </li><li>Strong project management skills and ability to lead multiple projects and priorities </li><li>Solution-oriented thinker, with ability to proactively identify areas of opportunity and drive results</li><li>Team player with a passion to build the best customer experience for our customers &nbsp;</li><li>Bachelors Degree</li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director, Product Management - Debit, Cash, and Emerging Partnerships

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.General Counsel’s Organization: As a member of the General Counsel’s Organization, this flexible and energetic Executive Assistant will provide administrative support to 4 Vice Presidents within the GCO. This role requires planning, prioritization, problem-solving and collaboration skills, strong communication, attention to detail and flexibility. The ideal candidate must be experienced in handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.Role &amp; Responsibilities:Help propel your team and business colleagues to success·Coordinate with executive offices across the Company to facilitate close coordination between the legal and the business teams·Organizing and maintaining complex calendars using a high level of tact, influencing and integrity, including scheduling across multiple time zones·Regularly interfacing with American Express legal and business executives, associates and other contacts·Creating and updating matters via the General Counsel’s Office Billing/Matter Tracking System·Reviewing and appropriately directing legal correspondence and filings·Booking meeting rooms and coordinating presentations, catering and audio visual needs·Managing end-to-end expense reporting and invoicing processes including submissions, review and monthly processing·Coordinating travel arrangements and logistics·Supporting the onboarding of new hires·Ordering office supplies and equipment·Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint skillsAre you ready for the challenge?Minimum qualifications:·2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies·Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills, a keen attention to detail and a sense of urgency in execution and follow-up.·Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology·Self-motivated, proactive team player with strong initiative·Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through·Enthusiasm to work collaboratively and proactively with the broader Associate team and build relationships across the Company·Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.·Excellent verbal and written communication skills (via phone, email, Webex and in-person)Preferred qualifications:·Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba etc·Bachelor’s degree a plus·Experience with legal support a plusSalary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Executive Administrative Assistant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.In Enterprise Architecture we have an obsessive focus on building best in class APIs to support all capabilities across the enterprise. As we focus heavily on performance, security, and maintainability, in order to provide our card members a best-in-class experience, we are seeking a highly energetic, passionate and experienced engineer to drive API Engineering into the future.The individual will help to build a companywide strategy for API Reliability, Maintenance &amp; Development. Also envision frameworks to empower our API platform reliability. Responsibilities:<ul><li>Maintain &amp; develop new API frameworks in technologies such as REST and gRPC</li><li>Ensure the site reliability of frameworks to 5 – 9’s</li><li>Help pivot toward serverless, modern APIs &amp; Organizational design patterns</li><li>Build &amp; manage platforms to help teams across the company quickly deploy A2A/B2B/C2B services</li><li>Evangelize the API engineering transformation at an accelerated pace</li><li>Collaborate with technology peers and leaders to gain strategic alignment</li><li>Foster innovation and experimentation</li><li>Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning</li><li>Create a bridge between development and operations by applying a software engineering mindset to system administration topics</li></ul>Qualifications:<ul><li>University degree in computer science or equivalent experience</li><li>Software engineering experience, with emphasis on managing high volume and highly scalable systems</li><li>Knowledge of automation process to bring in a high reliable and zero downtime platform</li><li>Capability to manage environment provisioning and DevOps pipeline setup</li><li>Experience with the following technologies: Java, Javascript, REST, OpenAPI, Kubernetes, Istio, Envoy, gRPC, and other Cloud Native technologies.</li><li>A firm understanding of networking principles: DNS, TCP, TLS, HTTP 2</li><li>Experience developing architecture and E2E solutions that conform to requirements for privacy, security and compliance</li><li>The ability to look at code and derive time and space complexity</li><li>Deep experience with multiple open-source solutions</li><li>The ability to learn new technologies quickly and teach them to others.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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